Used to enjoy Firehouse Subs in Oceanside. Unfortunately, not all good things last forever. Last 2 visits were anything but good. A variety of issues from a wrong or incomplete order to waiting 58 minutes for an order when I was told 15-20 minutes. Then there was the Firehouse Subs employee who took his lunch break and vaped for 30 minutes in the eating area just outside the door. read more

Found my new favorite place for sandwiches. Wow. And supports first responders. The entire place was very well maintained including bathrooms. Such a good experience. Needed this. Thank you all. read more

What else can I say but heads and shoulders better than subs you get at Subway. Fun names, plenty of food, and donations to firehouses. My favorite place for a sandwich. read more

I'm a big fan of subway and subs in general and when I came here I wasn't expecting a lot tbh. After ordering I was surprised how fast my order was finished and how well the food was quite simply this is amazing would give it more than 5 stars if I could read more

They get a bad rap but they let you know that good quality food takes awhile. If yer that pissy go to subway. If you dont realize that hot Italian subs are the norm...dont dog the outfit or its employees. They don't deserve to be belittled because yer uninformed and less travelled. AND it is for a good cause. Relax..look around and wait for Pete's sake. It's worth it. read more

First and Last time there...Let cashier know it was my first time as menu was a little confusing. Well he was no help at all...just ordered a Turkey and cheese and extra mayo to go...well I get home Sandwich is HOT I never requested it to be hot...I do not like hot sandwiches!! Mayo was liquidy just gross and packed with chopped dill..you cant even see them make the food like you can with Submarina ane Subway....I'll just stick to Submarina much, much better!!! read more

Love the food here. The atmosphere is great. The only reason I gave it's a 3/5 is because every time I come here, the cashier seems super annoyed with me. It's just so uncomfortable to order what you want the person taking the order clearly doesn't want to be here. read more

My husbands and I tried out this place and had their pastrami sandwich! It was amazing with all the wonderful flavors. Highly recommend.

This place is the absolute best! I played quite a few tournaments in the Bentonville-Arkansas area and found this gem of a sandwich shop. Great staff, varied menu, and awesome food. Loved it. Then I found the one in Oceanside! Same menu, same employee spirit, same cool Coke Machine. And same great sandwiches. Try the turkey sandwich "loaded", double meat. It rocks. read more

Hands down favorite sandwich place! hot sandwiches are the best. This place is always busy but the line moves quickly. Great location too! read more

Firehouse Subs - Sandwiches Near Me - Oceanside, California

Let me start by saying that I absolutely love Firehouse Subs! I eat here about two to three times a week, no joke, I love the steak and cheese sandwich. The chili is yummy too! Firehouse blows Subway, Submarina and all those other places out of the water. The employees are always really friendly and I have yet to have them make my sandwich wrong. To say the least I'm a big fan. read more

We ate here last night, it was my first time. I loved the sandwich, it was fresh with good quality ingredients. The service was fats and the staff was friendly. The gal working was nice enough to ask me how my first sub was :) read more

I've been here twice and have gotten a mediocre experience both times. The space is cozy and ordering goes from the back of the store to the front of the store, so the ordering line can get congested at peak hours. Their combos include a sub, chips, and a drink for about $10 while subs alone about $7. The meat and cheese was tasty and the sandwiches have customizable vegetables, but the employees didn't tell me both times I've been there. The first time, I think I only had lettuce and a spear of pickle or whatever comes standard with a sandwich. The second time, my friend explained to me that I could choose from a variety of veggies and pointed to a small spinning display to the side of the counter I would have otherwise not have noticed at all. The service felt very slow with my friend and I waiting at the 16-17 minute mark both times despite there being a good handful of employees behind the counter. I'm guessing it's the cooking/toasting process that makes it so slow. I do like their cherry limeaid drink that is their signature drink. However, they have instructions saying to fill your cup with that drink and add in some fresh squeezed lime to enhance the flavor, but on the second visit, they didn't have limes available for this. They are a company designed to help local firefighters, so if you're into helping such people out, you can do so by donating your change, rounding up your order to the next whole dollar, or purchasing one of their pickle buckets. Overall, the experience was fine, but not a place I would go out and seek when craving a sub. I've gotten faster service, more customization with a cheaper price at Port of Subs. I do like the drink and their charitable activities though, and I'm not opposed to coming back. read more

I wish I could give more but I cant. The food is decent but the staff is below expectations. My family and I have been here on several occasion based on the location and they always have new faces serving you. The staff turnover is dragging down my reviews and the lack of quality customer care. read more

Probably the best sandwich I've ever had in my life. They've been open for two weeks and I've eaten there about 8-9 times already. The sandwich can stand on its own but if you drown it in that house sauce of theirs it's amazing. Plus they have that Coke machine that allows you to make crazy combos and flavors with your drink. Every day my coworkers and I have to talk ourselves out of eating there. So far we've lost the battle more than we've won. read more

Had a poor experience one time here but David made it right. Every other time has been amazing. Great food friendly people and all for a good cause. If you have any problems just let someone know they will make it right for you. Love this place and will continue to go here. read more

First time eating at Firehouse Subs last Friday. Absolutely AMAZING! Excellent customer service & the #4 is delicious. Definitely coming back. read more

Went in there close to closing time and was treated like I should not have been there. Worst customer service I ever had. I was the only person in there. There was 4 people working and it still took over 15 minutes to get one sandwich. This was my first experience here and I will never go back and highly recommend that no one else waste there time with such rotten service. I ONLY PUT 1 STAR BECAUSE ZERO WAS NOT AVAILABLE. ZERO STARS!!! read more

Back for a second try. The food is good - but the service is so slow that it is painful. Won't be coming back - could get my food faster at a sit down restaurant. When you come in before the lunch rush and there is no one in line in front of you I don't understand how it could take this long for one sandwich! read more

THE BEST SUBS IN SAN DIEGO COUNTY!!! Super Fresh lettuce and vegetables in salads. 3 sizes of subs with largest menu. Great portions--no need to order extra meat or cheese. Great owner and manager--meals always perfect!!! read more

I like their sandwiches a lot and I don't mind waiting a little bit longer for food that is good quality and made right, but this place is so slooooow. Sitting here right now, no one was in line ahead of me, and they have 3 employees behind the counter making sandwiches. I waited for at least 5 mins before someone came to the register to take my order and now it's been 30 mins since I paid and I'm still waiting. Oh, and it's 1:45 so it's not like it's their lunch rush or anything. Bottom line- you'll get a decent sandwich here, but don't bother if you want it in a reasonable amount of time. read more

I still love the food, however, it is extremely inconvenient that 95% of the time my order is wrong. I am one of those people where if I pay $9.00 for a sub and its wrong, I will take it back because I just paid for it. It usually not like small mistakes either where the tomatoes could just be removed, or the lettuce was forgotten, it's like the entire order wrong. They just simply do not pay any attention when taking or making your order. And It usually shows by their attitude while taking your order, like its a hassle and a waste of their time. If you plan on taking it to go, I suggest opening up the sub and double checking before you leave. There are plenty of people out there looking for jobs, and plenty of them with great customer service. Maybe they should re-evaluate their staff a little because a good sub can only keep me (and others who have experienced this) coming back so many times. read more

I always love coming here but i hate that the staff has bad customer service. Sometimes i contemplate on eating here because of that. Need new management or some training classes. Totally unorganized, everyone was everywhere. At this point im frustrated and im not sure ill be returning. read more

I love firehouse subs but I would say that customer service has a lot to do with the brand as well. I walk in there and as I approach the cashier missy, said a comment talking about " someone getting cut" then smiled as I came up and asked in a sarcastic " what could I help you with" as if I didn't just hear her threatening comment. I ignored it but what I couldn't ignore was her attitude she really cannot be acting like that on the line at work, she made my stay uncomfortable and I just wanted to get the hell out of there honestly. I had asked for extra pickles and She didn't seem like she was interested in the order I gave, both her and the other women she was working with gave me and my friend bad vibes. I said good bye twice supposably missy didn't hear me until I called out her name because I thought that was rude and left to my car. We began to eat and to my surprise the extra Pickles were not there??!! Every sandwich automatically comes with 1 pickle and the fact that these 2 women forgot at least 1 pickle was odd to me since its there job to make these orders! If I would have left to my house and found no pickles when I asked for extra I would have been super upset given how far I live and how much I paid for the food. I went back in and demanded both pickles but I just felt like they did that on purpose. I'm not going back to this location and the way there attitudes are I doubt others will continue to eat there as well. I ate my sandwich even after I found the nastiest old piece of lettuce the employees stuck in my sandwich I seriously don't even trust the other things they put in there whatever it is that's he last time I'm eating at this location period. read more

Firehouse Subs - #8 engineer - Sandwiches Near Me - Oceanside, California

See all

Several days ago, I gave into the Firehouse Subs hype after reading all the rave Yelp reviews, and for the general want of supporting local businesses in my area--I took advantage of their convenient online ordering system and ordered one Club-on-a-Sub combo, and a meatball sandwich on the side because I'm a fattie. Both were only medium-sized, so I'm not an extreme fattie. The food: overall, was really only so-so. I had specifically requested that onions be added to my meatball sub when I ordered online. I typed it in the "special instructions" section. Upon digging into the sub, I found that no onions were on the meatball Sammie as I had requested. WTF, over?! Meatballs, sauce, cheese, and bread is so boring... Why can't I request roughage?? -Moving on... I tried the Club-on-a-Sub the next day, which is essentially just their Hook 'n' Line sub, only the Club has bacon. Portion-wise: awesome, it staved off hunger. Flavor-wise: I hoped to go to flavortown, but was instead taken to meh-town. Being a self-proclaimed foodie, I honestly wasn't blown away by their food. It was all something that I could've made myself at home. Their only saving grace from a 1 or 2-star rating is their genuinely friendly customer service, their space-age soda machine, and their honest attempt to make good food. I'm a fan of who they support, what they stand for, and their restaurant in general. The food however, could use a bit of tweaking. I liked how their selection of chips is rivaled only by actual supermarkets, as well as one other sandwich restaurant that I've been to (but will not mention by name because it is douchebaggery to do so, and i hate when people compare restaurants in their reviews). The portions are sufficient and the prices reflect what you pay for. I'm still deciding on what to sample if I come back in the near future. -meh- read more

Went here for lunch today to try out this new sandwich shop and to my disappointment will not be returning. As someone who works in a restaurant, I noticed right from the start that the customer service was next to nothing. As a guest I want to feel invited into an establishment, and greeted with a "hello, what can I get for you." Upon walking up to the two cashiers they continued talking with another clocked out co-worker while I waited to ask my question, being completely ignored. One of the girls noticed that I was standing there for awhile and I asked her what was on the hot honey ham sandwich, and she asked me if I wanted the combo. I told her I wanted to know what was on it, and she seemed really annoyed like I was wasting her time and didn't crack a smile once. I asked if I could get my sandwich without onions, and with an attitude she said "uh huh," and didn't communicated this request to the cook or anyone else. Needless to say I ended up with a honey ham and onion sandwich and wasn't surprised- as she didn't seem to care. I was/am very much confused as to why this girl had an attitude as it seemed pretty slow in there. I noticed my to-go sandwich sitting on the counter for a good 5 minutes, getting soggy. When I picked up my order no one said "thank you," or "have a good day." I said "thank you" quite loudly to the girl and of course no one said anything in return. The sandwich was indeed soggy, and had way too much mayo on it and hardly any cheese. Pretty disappointed and will probably not be returning. Perhaps if this place hired people that were more customer service oriented I would try it again, but when I was there all I could think about was how badly I wanted to leave! Cons: There is nowhere to sit and wait for to-go orders. Sandwiches are over priced for their size. The employees there are very rude. Pros: Location Wait time for to-gos was pretty short. Food was maybe a slight upgrade from subway. read more

Amazing! If you haven't been here you have to try it. Their "Smokehouse Beef & Cheddar Brisket" Is one of my favorites!! Every person I've told about this place, has called me after and thanked me!! Haha no joke. For those out there with addictive personalities be careful, this place is addicting lol. read more

OK, I wanted to like this place but the product is more like what you would expect in a hospital snack bar having been stored in the steam table. First mistake, the soft wheat roll was cut all the way through so that when I opened my wrapped sandwich it just fell apart. Then it was cut in half on an angle, further making it fall open. I did not like the wetness. Who wants a wet sandwich. If you ever had a hot dog where the bun also got overly steamed you know what I mean. The bread and the content need to be distinguishable. In all I would recommend this for people with dentures or no teeth. It has no quality chew factor and I have no craving to return anytime soon. The store layout is also odd - after you order your sandwich you don't get to see it as it is all prepared behind a great high wall? If you do go, split one to see if it is your style - the owner was telling us they have some new "pulled pork on some sweet roll with coleslaw" coming soon - but that did not interest me at all. read more

The only thing I can really say against this Firehouse is the service is slow. The staff is friendly enough and the food is delicious.

I figured I would paint a picture for this review to sort of spice things up (get it? Because it's a place known for it's spice?). Anyway, my boyfriend and I arrive, we've never been here before. We walk in and the place is buzzing. There was people everywhere and a table full of kids (I'm assuming a birthday party). The ambiance was great though and the theme was very firehouse-esque. We stared at the menu, doe eye-eyed and a little confused when a woman named Missy came to our rescue. She asked us if we had ever been there before, which we responded with a no. She then proceeded to excitedly tell us what they were all about, how to read the menu, and even gave us a couple recommendations. She then politely waited for us to figure out our orders. When we were finally ready she took our orders with a smile and let us find seating. We sat with our drinks for maybe 10 minutes at most before our food was ready. Now, I wanted to take a picture of our sandwiches as they were very aesthetically pleasing, but the smell was just so good that I couldn't wait. We dug into the sandwiches and my boyfriend even poked himself with the toothpick because he was eating (more like inhaling) his so fast. Before we left my boyfriend ordered a second sandwich, from a different lady, to take home. The girl was very friendly as well, but when my boyfriend was confused on the difference between banana peppers and peppercinis, Missy overheard them and was back to help once more. She blew his mind as he never knew they were two separate things, nor what the difference was. *in case anyone was wondering, banana peppers are normally sliced with a somewhat sweet taste while peppercinis are normally served whole and are spicier.* To sum things up: our experience was fantastic, the service was incredible and the food was drool-worthy. We now have a new favourite sandwich spot. read more

Went here after finding out the Quiznos in Oceanside,CA was no longer there :( good sandwich, I had a Steak and Cheese Sandwich, wife had the New York Steamer, we both liked our sandwich's and would come back if we see them again. Also like how they have that Coke freestyle machine that has over 120 different drinks- something for everyone, even a picky Pepsi drinker! read more

Subs are good but service sucks. The agents will ignore you and make you wait on purpose. They need to be trained that the customer comes first before anything else. read more

Not sure why, but everytime i eat here i get violently ill. Maybe they dont take proper procedures in cleanliness or maybe its the mayo they use... not sure. But i am sure that this is the third time this has happened, and i will not be returning to try again. As great as the sandwiches taste, i just cant bring myself to do it again. P.s i know its not any allergies because i can eat at jersey mikes with all the same ingredients and not experience this horrible problem. read more

Delicious sandwiches, and friendly service. The environment is clean and fresh, you have the option to eat inside our outside on the patio. They even offer a hot sauce bar to pick and choose to add heat to your sandwich of chili. They offer sandwiches, chili and salad. It was quick service and when they brought our sandwiches to the table the girl explained about the hot sauces and even brought over the house sauce for us to use. They have the soda machine that lets you make different flavors of everything, which is fun to use. The sizes are decent and filling, can't wait to go back and try more. read more

SOO happy San Diego finally has one! Well worth the drive up from Chula Vista to Oceanside if you LOVE nice hot sub sandwiches!!! Love, Love, Love the New York Steamer! It's a must to try!!! read more

Firehouse Subs - New York steamer - Sandwiches Near Me - Oceanside, California

Very slow and horrible customer service. Made the sandwich incorrectly twice! Employees were rude when issue was addressed. We will not be returning. read more

New restaurant that recently sprung up Delicious subs Way better than chain restaurants Enjoyed my time read more

The subs are good but the people were rude!! I ordered the hero sub and the rude cashier got my order wrong so I went up to the old "fireman" and he was being rude about it too. Its not MY fault that THEY got the order wrong! read more

BEST SANDWICH PLACE IN NO. County. Always fresh an exactly the way you order it. Best of all employees are fabulous. MUST DO.

Found this place on Yelp and decided to give it a try. My wife and I weren't to hungry so we wanted something on the smaller portion size. Apparently they only serve medium (8in.) and large (12in.) subs. They reserve their small subs for a select few "kids" menu subs only. The food was average, and the service was on the slow side for a sandwich place. What was more irritating was the staff did not have a friendly, welcoming attitude. Since I am from out of town I doubt I will ever be back to this establishment. read more