I ordered from the app because they had a 50% offer for orders after 6 PM for pickup in store. Incredibly unprofessional teenage employees. They cussed at each other loudly and engaged in horseplay. The one well-behaved employee was quietly stocking chips and being productive and not engaging with the kitchen and line crew. The bacon was not fresh. The salad was not made as requested (missing requested toppings). This location was on my way home from work and I will never come back. I hope someone from Firehouse Subs corporate does one of those disguised visits and witnesses this kind of behavior. They had a "Now Hiring" sign outside. Maybe they need to have a "Now Firing" sign as well. Highly UN-recommeded. read more

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The cashier was very nice and patient. The restaurant was clean. I really like the veggie sub. It's very tasty. My kid got the smokehouse brisket. He liked it. We would go back. read more

Firehouse Subs - Veggie sub - Delis Near Me - Lanham, Maryland

I can't say this place is any better than, say Subway or any other local sub shop. I don't know who they are fooling with the pics on their website. Trust me, your actual food will look & taste nothing like the sandwiches on their website. The vibe is cute but again nothing special. The parking stinks but there is parking in front of other stores in the shopping center. The service is abysmal. It takes FOREVER to get your underwhelming food. To the point, they recommend ordering ahead. Ridiculous, it's a sub sandwich, not a huge meal. Make your own sandwich it will taste better & cost less! read more

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Despite the bad experience my first time at Firehouse, I decided to try them again. Once again they failed. This time I knew to ask for cold meat and cheese, only toast the bread because the first time everything was hot with no signage stating all subs come warm. Despite that my sub was warm again! I thought maybe the bread was so hot it made the meat warm, but I didn't see any cheese. I went and told the employee and he said " the cheese is melted" and I said, but I asked for cold meat and cheese, his response was " and it's on the ticket". Mind you, he took my order and made it. I also waited 15 minutes with only one person ahead of me. No sorry, no nothing. I will not be going back. I'll stick to jersey Mikes or go hungry read more

I visited to take advantage of my T-Mobile Tuesday offer. First, the app that I am forced to order on apparently had glitches as my order was incomplete due to an error. So, I had to wait an additional 20 minutes despite having placed my order in advance. This was apparently a wide spread occurrence as I observed other patrons experiencing the same inconvenience. To add insult to injury a staff member, very audibly commented that he would call out of work for the entire week at the next T-Mobile Tuesday offer. The dining room could have used some tidying up. At least my soup was hot. The only other positive was the manager's amenability and friendliness. That gentleman was this place's saving grace. A far cry from the much more pleasant experience I had at a Virginia location recently. read more

James has amazing customer service. I picked up the sandwiches/subs and he was patient, separated the sandwiches for me, and ensured everything was good. The ambiance is the same as other firehouse subs. read more

Came here during a Sunday morning. The food was great, the service seemed great (I wasn't ordering the food, so take this with a grain of salt,) the ambience was nice, but the Pepperoni Pizza Sub literally made me, AND my mom throw up. Literally woke up nauseous at 11 am, and my mom throws up the next morning. I don't think I'm getting this for a while, heck, even forever, unless we find out the cause of the VOMITING was something else. read more

This place is nice and the staff is nice too, but that sandwich was something I could've made at home. The sandwich was so plain I felt like I wasted my money. If you are into very bland food this restaurant is perfect for you. Nothing against the restaurant, I just don't want anyone to waste their money expect great sandwich. I had to try it to see for myself, and it's not a good fit for my taste or standards.? read more

Firehouse Subs - Inside of the restaurant: very clean - Delis Near Me - Lanham, Maryland

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i get the Itslian and it has so many flavors busting out in every bite. The best sub by far than anywhere and I'm from Louisiana home of the sub. I eat this once a week or try to. And the fire house buckets are only $3. These buckets at home depot are $5 or more. the Proceeds are donated I believe. read more

This is my second time coming in one week. My subs were delicious and consistent. I like the turkey bacon ranch on white bread. I know I will be back soon. Also, the staff is friendly and respectful to customers and to one another. You can get your order to go or sit in the restaurant which has many tables and Wi-Fi for customers. read more

The Best subs around. I'm a Jersey girl and there's nothing like finding a good sub shop. Firehouse gives you flavor, plenty of meat, sauces and good service!! Can't beat it. read more

Enjoyed the sub with turkey and mushrooms. Just very slow with getting the food and we were the only ones in there.

This location is very convenient and close to home. Friendly employees that greet you genuinely and not sounding like a bot. It's super clean. You'll always find the place spotless and clean tables to eat on. The menu looks appealing. So why the three stars?? Food: My friend and I ordered steak and cheese subs on a wheat roll. The toppings they offered at no extra charge: tomatoes, lettuce, onions, peppers and mushrooms. I settled for just mayo and lettuce. When I got home, I was disappointed. The presentation was awful. It wasnt secured. One side of my sub fell apart. My lettuce was wilted and cooked into the meat. The bun was barely toasted. It got soggy. The meat had no flavor. Very bland. I doubt that I'll order a steak cheese again. The stars are mostly for the cleaniness of the store and the friendly employees. Sigh...n read more

Ordered the club (turkey, ham, bacon, Monterey Jack) and added BBQ sauce and blue cheese dressing. I like that the sandwich is hot/toasted but the bread is still soft. That crispy, toasted, cut the roof of your mouth bread sitch at other joints AINT fuh me!! Service was great! I ordered through the app, arrived a bit early and sandwich was right on time. The cashier was a sweetheart as well. Even with the Pizza spot hosting free pizza day (line around the corner), still Firehouse was packed. Everyone stayed cool under pressure and got the subs out quickly. Good eats. read more

This Firehouse Subs compared to other locations is absolutely superior. Every time I order a sub, it comes out the exact same way: picture perfect. The service is friendly and always asks how I want my sub, if I want a combo, and for here or to go. Since my sub comes out the same every time, I find myself craving it more often! This location is clean and has quick service. I recommend the hook & ladder, toasted on wheat, fully involved with a side of chips and a drink. read more

Firehouse Subs - Hook & ladder on wheat, toasted & fully involved - Delis Near Me - Lanham, Maryland

I hadn't been to a Firehouse (FH) Sub shop in years; that is, up until the spring of this year. A dear friend of mine reacquainted me with it. She loved their Italian meat subs and another, I can't think of just now. So, this review is in memory of Joanne who often wanted "a sub from Firehouse" and no where else would do. I drive 30 minutes out of my way more than once to fulfill her cravings for a sub from FH. Wish there was one closer to me bc honestly, they do have the very BEST chicken & tuna salad in the area, sit down restaurants included. This location is clean and staff are nice and quiet. I also like it that it supports our first responders and firefighters. read more

Ate at Firehouse subs today and basically received bread, veggies, 1/3 the meat as normal and italian dressing. I had to add meat from my house to eat all the bread. I understand inflation but wow. Will not boing back. read more

My work placed a large order for a lunch pick up (~30 people). We edited the order several times up until the last minute and Nikki at Firehouse (Woodmore Center) knocked it out the park!!! Everything was PERFECT!! She made my day that much easier. Thank you so much, Nikki!! The food was delicious and the order was 100% perfect. I can't thank you enough!! read more

First I'd like to say I'm not sure how this place snuck up on me without me being invited to the grand opening. Welcome to the neighborhood I now have a sub shop that I can go to for a sub the way I make it. Warm meet makes a sub taste so much better. Yeah I know you can get it grilled at other spots, however, this beats that. The bread is fresh the veggies are fresh in the meat tastes like it's fresh. Just moist and juicy. Yes I said juicy. The customer service in there is awesome. They took my order I sat down watched a little bit of Sports Center, yes there are two TVs both on two separate Sport channels. On 1a a game was playing on the other sports center was playing. Almost in heaven. I couldn't find Wi-Fi and that would be the only reason it wasn't 5 stars I like a place I can come and spend hours in. The only way I can do that is if I can work. However this is perfect for a quick getaway for lunch. Clean and plenty of cool art and artifacts to look at for the kids. I even think I smelled smoke from the used fire and rescue gear hanging on the coat rack. Cool feature. Sandwiches are definitely good. And if you dine in unlike I did. Like many other restaurants nearby, they give you a number and they bring the food to the table. All I heard was courteous employees handling their business at a very high level. Great job. I know its a lot to ask for however, I think this place could use only two things; Wi-Fi and a greeting that happens every time someone walks through that door. You know, some catchy greeting. I just felt like I was supposed to be greeted when I walked through the door. Not all places feel like that but when they do feel like that it should actually happen because then it doesn't feel as good, when you're not recognized. Nice local hole sub shop. read more

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I grab food from Woodmore town center often and had no desire to visit this store. My husband and I got an offer for free sandwiches here so we decided to check it out. The place was clean and professional. We both got an "engineer" sandwich and were blown away by the quality. The bread was delicious and the sandwich was busting with delicious meat. They do not skimp! The only problem, was on the first order - my sandwich was a bit soggy, so from then on i just indicate in the notes that i want it less soggy. I think this place is our favorite takeout spot in woodmore town center now. My husband also loves the steak and cheese sub. read more

Love the subs, customer service not so much... 2nd time I've come into this location and the cashier has not opened their mouth! Nothing, it's hard to believe that management has not told servers, cashiers etc that they must acknowledge the customer. A hello, may I help you needs to happen when you walk up to the register. Instead blank stare and as I waited thinking maybe she'll say something any minute... nothing! I just began my order and she took it without a thank you. The guys making the sandwiches usually greet everyone walking in, but the cashiers nothing. If you don't start talking they'll just stare at you. Unbelievable!!! read more

This was not my favorite Italian sub because it was too sweet. The small is very small but hit the spot for me for lunch. Actually, the small is about 4 inches and a bit pricier than Subway. The meat was flavorful and topped with provolone cheese then lightly toasted. The bread, lettuce, tomato and onion was fresh. The mayo and mustard were fine but the Italian dressing ruined it for me. I would try it again but without the Italian dressing. Customer service was on par with the other take out eateries in Woodmore. read more

Firehouse Subs - Delis Near Me - Lanham, Maryland

Can I just say how amazing this place is ! Their subs are so fresh and always taste so amazing. I just had to write a review about this location because this location is just the best. They are so close to home and I can literally get here in 5 minutes. The girl at the register is always there and she is so nice and sweet every time I go there. I am always greeted and they just smile away for their customers. The only thing that I don't like is the wait for your sandwich. Especially if they are super busy. However, I would rather have a nice fresh sandwich with quality over having a quick made to order sandwich. If you are in this area - I recommend coming here. Your sandwich will be made perfect and taste excellent. My personal fave is the turkey bacon ranch. There is some sauce or something they put on there and it tastes sooooooo good! I love it. read more

This location is always clean with great service. They take their time, but it's appreciated as a picky eater. I've gone close to closing and they were still friendly as well. This is one of the better food places here in WTC. read more

Firehouse Subs - Delis Near Me - Lanham, Maryland

Just left here and will NEVER return. There were zero customers. I proceed to the cashier and no one was there. So Nakia comes up and just stands there. Doesn't greet me, say hello or anything. So I stand there and she still doesn't say anything. So I ordered my sandwich and asked for extra bacon. So I got my receipt and waited. I asked the very nice young lady (she was wearing glasses and I hate that I forget her name) if the order reflected extra bacon and she said no. So she handed my sandwich and I thanked her and told her she was a sweetheart. That other girl... You're lucky I was too tired to go elsewhere for a sandwich cause otherwise I would've left. She is one of the many reasons I don't spend money or do anything in this county because no one seems to know what customer service is. read more

The sub I had from here was sub par. Definitely more bread than meat, which is never good. The flavor was there, the meat was not. I would eat from here again if someone purchased it for me. This way, if it is lacking in the meat department, I won't be upset because it was free. read more

Ordered a NY Steamer, was good but there wasn't much meat in it. Also, this is not the employees' fault but there was a customer in front of me taking her sweet time ordering. I could see the cashier was annoyed. There's 4 employees standing around, waiting for this customer to place her order. I kinda wish the cashier would've taken my order while the customer was figuring out what she wanted. I ended up waiting 20 minutes to order and receive my food. read more

The sandwiches are great. The ham is the best I've had if any sandwich place like this. My problem with this location is the customer service is virtually nonexistent. Even at 10:55am when I was the only customer I still waited for 3 minutes to pick up my order that I placed through the app that was ready at 10:45. I didn't have to wait for them to make it, I just had to wait to be acknowledged by the staff of 4 who were all looking at me stand at the register waiting to pick up my sandwich. The worst part is the rewards program which is a great perk. The problem is the people working at this location don't seem to like to let you get your rewards points. Twice I have attempted to put my number into the reader and they have cashed me out before I could finish. Then they have told me "You need to put it in faster." No you need to let me put the number in. It's a little thing that adds up to a lot for me. I can go to Subway and not get as good a sandwich, but they will at least greet me when I enter and serve me with a smile. I have decided to avoid this location like it had the plague and advice others to do the same if they receive poor service. read more

My co worker used to tell me about this sub place they had down by his house in Solomons Island. And now we finally have one here at Woodmore. As soon as you walk in your greeted immediately. So far I've had the NY Steamer & The Smokehouse Beef & Cheddar Brisket, and both were fantastic. Its nice to have another sub place besides Subway, Wegmans and Quiznos to get a sub. read more

Firehouse Subs - NY Steamer Sub: Beef Brisket, Pastrami, Provolone, Mustard, Mayo & Italian Dressing... - Delis Near Me - Lanham, Maryland

YAY! WELCOME TO THE NEIGHBORHOOD FIREHOUSE!! I used to drive to the location in Gambrills but now this is a hop, skip and jump from me. I watched like an impatient kid waiting for mom to pay for a new toy as I waited for this location to open. Finally they opened and I ran! LOL The employees are very nice. Fresh faces with cheerful greetings. You can tell that a few of them are new but they were on point and doing what they had to do to make sure you were happy with your order and it was processed correctly. I have tried there club sub, Italian sub, steak and cheese and meatball sub...DELICIOUS!! The meat is fresh and full of flavor. The bread is good. Now here is my only...well it's not a complaint because I do realize that each sub shop not only represents there meat but also the bread. Having said that, when you get a sub from here you have to eat it as soon as possible. Depending upon what you get on your sub it could cause your bread to get soggy. I typically add oil and vinegar to my subs and this contributes to a soggy sandwich later that night, especially the next day. I compare this to other subs shops such as Jersey Mikes where my bread is still good the next day...Firehouse bread is different but please by no means get this twisted, misunderstood because they have a hell of a good sandwich and I will be returning. read more

Firehouse Subs - Front of store - Delis Near Me - Lanham, Maryland

The subs are amazing my favorite is the Italian wreck. I would give this place 5 stars. However the young ladies at the register need training in customer service. The least bit friendly I would say. I was so close to asking the cashier if she was having a horrible day or is she normally in a pissy mood. I decided against it and as she was you enough to be my daughter. read more

After hearing rave reviews about Firehouse in general I gave them a try. I have been 3 times to this location and I have finally learned my lesson. Time #1 They accidentally put a customer in front of me who had earned or had a coupon for a free sub on my bill. I am a family of six and didn't think anything about it until I had 7 subs. I just thought they are awfully expensive. Time #2 After watching two people return there food. I cringed as they brought my to go white bread sub out in a eat in basket ( oh and it was on wheat) sigh Time #3 Four young people behind the counter. Three customers waiting for 15 min. How? They only reason I gave so many tries was because my significant other really enjoyed this one particular sandwich. Firehouse you just lost 12 subs a month. read more

It's truly amazing to have location so close to home. I normally have to pleasure of only being able to enjoy Firehouse when I'm out on the road during work. But having a near by location, was much needed & love the new Jamaican Jerk Turkey Sub. read more

This is probably my new favorite sub shop! I'm upset that I didn't try them out sooner. First off, I love the theme and atmosphere of Firehouse! I truly feel like I'm walking into a fire station that so happens to sell subs and sandwiches lol. The menu is original and isn't overwhelming with all sorts of combinations and toppings. Instead it's just enough and includes the perfect amount of subs and additional toppings that will change your life! During my visit, I tried the classic club and it may have been the best I've ever had. Paired with a bag of chips and their in house sweet tea, I was a happy camper! The cherry on top was the vast selection of sauces to choose from to accompany my sub. The selection ranged from BBQ-esk type sauces to hot as hell type sauces. All of them are labeled with a number ranging from 1-10 that helps explain what level of madness you're getting yourself into. As a fan of spicy foods and daredevil that I am, I tried an Habanero hot sauce that was surprisingly only rated at 7! I can only imagine how hot a rated 10 sauce would be. Remember balance is key. If you try a high rated sauce, try a dot on each bite. You want to make sure you can still enjoy your sub and also have your taste buds after your meal. All in all great experience! Cheers. read more

Firehouse Subs - The Club a Sub (Medium) - Delis Near Me - Lanham, Maryland

Glad to have a sandwich shop here, but this place is kind of meh. I got my husband all excited about this place because I had the meatball sub at another location and it was really good. He tried one of the beef sandwiches and when he opened it up at home he couldn't find the cheese. I found a few scraps but barely enough to even be considered cheese. Since then we stick to the meatballs. Can't go wrong with those. Chili was downright disgusting though. Had a really off flavor, little meat and just wasn't what we were expecting. read more

Great sandwiches , but the staff needs to be more welcoming when entering the business but I will totally recommend this place

Unlike any other locations this location will NOT toast the meat instead of steaming it, they say "we are not allowed to toast the meat company policy" however when I told them that I've done it at every other location their tone changed to "the policy at this location is different" steamed meat is okay but toasting the meat gives a much better flavor and if they won't do it here I won't support this location. read more

I do not normally eat here but coworkers recommended it. Good customer service but literally the smallest amount of meat I have ever seen on a medium sized sub. I don't know if it's the chain or the franchisee cutting corners but I won't be going back. There was so little meat on the sub that the second half was basically bread, a piece of cheese and lettuce. read more

Awesome staff!!! They are friendly and courteous. The best salads ever!!! Did I mention the subs? Lemon cookies are sure to put a smile on your face!!! read more

Firehouse Subs - Beat tuna sandwich ever! - Delis Near Me - Lanham, Maryland

Don't eat here...I brought a Steak and Cheese sub from here that was horrible. Ill prepared just not good...The bread was soggy the person whom prepared the food put no effort into it and was placing the dropped fixings back into the trays...never again read more