There have been a few changes since I was last here. The size of the sandwich is now S, M, or L.. They also have French fries instead of just chips. They have a special sauce for the fries and I love the sauce. The staff needed some training. We went on a Tuesday and it was a family game night. It was posted on the window and each table. There was supposed to be games, table service and a few other things. After asking the staff about it they had to read the ad themselves because they said they didn't know anything about it. Although the were still very polite and friendly. The store itself was clean. read more

Typically, I order takeout from here rather than eat-in, as either I'm in a hurry during the lunch hour, or it can get smoky inside from the grill. Delicious every time! read more

Very clean and friendly location. Lots of parking in a huge parking lot. The Hook and Ladder was good, as always. *We all said no pickle and still got a pickle.* read more

Firehouse Subs - Hook and Ladder - Medium - Fast Food Near Me - Aiken, South Carolina

Grabbed lunch here today. I always have the hook and ladder sandwich and pair it with salt and vinegar chips! The experience was no different from my previous experiences. I wish my meat was a little more warmer. By the time I at it which was less than 10 mins after, it seemed as if the meat was never heated. read more

Firehouse Subs - Hook & Ladder - Fast Food Near Me - Aiken, South Carolina

Best location in Aiken. The Engineer Sub and chili were so delicious and it was my first time trying the chili and the oyster crackers went so well with it. The service here was top notch as well and so worth the visit. Any time I'm in the mood for a sub while in Aiken, I know where to to. Keep up the great work!! :) read more

See all

I just don't care for there subs.. I prefer sub way all day compared to firehouse .always a busy place just not for me . I've tried it twice. read more

MEDIUM on White Bread a Turkey Bacon Ranch~NO ONIONS/add Mushrooms Too put it politely Not at all happy . read more

Firehouse Subs - a close up of a sub sandwich - Fast Food Near Me - Aiken, South Carolina

See all

Bad bad bad Meat very scarce on the sandwich and bread is hard. Not fresh at all. Use excessive amounts of Mayo and mustard. What happened to fire house? Just a terrible place for a sandwich. read more

Made a quick stop for subs for the boys. I prefer the Kids Meals, they're inexpensive and filling... at least for the boys. Instead of the Rice Krispie treat, they went for the chips! The CocaCola Freestyle Machine is key! They get to pick their own flavors! read more

On a large sandwich I had a solid 4" with no meat. There was an overwhelming amount of mustard on it and the pickle was the size of my pinkie finger. Pretty pricey for what I got. read more

Everything you expect a sub to be.. and they build you a good sandwich with plenty of meat!

This is one of the few good places to eat near USCA campus. The staff is always friendly, the place is clean, and the food is good. The sitting space is tight but I've always found a place. It's still basically fast food but done well. read more

My wife ordered on line and make sure she put NO Onions. She picked the order up and when she got home, I opened the bag and onions fell out. Not only did they put onions on it, they for got the (roast beef) meat that went on the sandwich and the pickle too! Tried to call them and no one answered! read more

Firehouse Subs - This show onions and no sign of the roast beef - Fast Food Near Me - Aiken, South Carolina

See all

I like Firehouse Subs. They have a good menu and are conveniently located for me. They are usually very friendly and the place is clean and well kept. I like that they have a large hot sauce collection for those who want to spice up their subs! The 'firehouse' theme is pretty cool too and the fact that they collect donations for burn victims makes eating there more than just about stopping for a sandwich. Given a choice, I'd choose Firehouse over Blimpie's or Quiznos or even Subway. read more

Very good subs and friendly staff, should put subway out of business, I visit this place for lunch often when in need of a sandwich

If you go here during the day you should get good service. If you go in the evening...it is beyond bad. I went at 6 p.m. And was the only customer. There were 2 fellows and a gal on duty. They seemed to be having a good time and my presence did not alter the situation. I felt very much like an intruder. I did not feel like a customer. The gal took my order of a classic meatball sub on white bread to go. Amidst much laughter and yelling back and forth a fellow made my sandwich. When I got home and opened the bag it contained what looked like a chicken salad sandwich on whole wheat...not what I had ordered at all. I decided to call and tell the manager which I did...his polite "yes mam - no mam's" meant little as I could also hear his muffled laughing in the background as I talked. To avoid these jeuvenile hassles...I only go here during the day...NEVER evening. read more

Good food. Terrible service. My husband, my son and I visited Firehouse on Richland last night for dinner. Two employees were behind the counter and one was in the dining area putting some chips on the rack. There was one other customer in the place and he already had his food and was almost done. Not one of the ladies said anything to us. The young lady putting away the chips actually was blocking us from getting to the register. When we finally did get to the register, the young lady there literally just stared at me. I said "hello" to which she finally replied "hi" and continued to stare at me. So I started my order. I had to ask her to repeat every single question because she was so soft spoken. My husband placed his order as well as my son. They actually had to ask her to repeat everything also. They were out of "whole" white bread so they had to "make" a whole for my guys from pieces of half breads. That's no problem, but I'm not convinced they actually got a "whole" sub. The young lady that made the sub's was great. She was personable and friendly. However, this is in fact the third time we have received this same standard of service. We will NOT be back. I would rather pay more at Jersey Mike's and get great consistent service. read more

I love the food from this restaurant! Delicious hot subs! Wish that they wouldn't forget my pickle but other than that this place is awesome! Clean store, fresh food, and friendly staff! Best subs in town! read more

Best fast food sub place in the Aiken area, far superior to Subway, Blimpie, Quiznos. There are lots of interesting selections. I love the pastrami, for example. The varied hot sauces are an added attraction. This location is in a strip mall by Walmart, such an area I normally avoid like the plague, but if I want a sub and am in Aiken, this is the place. read more

Absolutely the best subs in Aiken period. Service can be slow at times like lunch and dinner, but the food is so delicious that it's worth the wait. I haven't had any rude service from any employees. 5 stars!!! read more

The worst steak sub I've ever had in my life. It took forever to get it which doesn't make any sense since I was the only customer in the line. read more