I don't think I've ever had that much fun on a service call, ESPECIALLY an HVAC service call! Aaron explained everything to me & even offered to show me what needed to be done if I was DIY & wanted to save some money, but I felt safer with him doing it & making sure it worked! But I really had fun with all the techno talk & he understood all of the stories & connections & even guessed the electrical problems we'd had! This guy knows it all, from a birds-eye view! oh, Luckily and honestly after touching some wires together and listening, he said, "It's your thermostat. You need a new thermostat." Boom! Major relief. I had been afraid of a nightmare! oh, he came out the day after I called him, in the cold ice-storm of Jan2026, recommended an ecobee thermostat, drove & got it & installed it, and Ah Heat at last! Done within 3 hours, ready for a warm weekend! Thank you Aaron! Can't wait until we try to tackle the AC problems we've been having this April2026! It'll be fun & educational! LOVE IT! I don't call them repair costs, I call them tuition! :)! read more

Firefly Comfort Systems - new ecobee thermostat installed by Aaron! :)! YAY! Heat! :)! - Heating & Air Conditioning/HVAC Near Me - Austin, Texas

Long overdue review! We had Aaron install a new AC unit at our rental property a couple of years ago. We didn't have any problem with the system but needed some help a few times dealing with issues caused by the tenant. Aaron always responded very quickly and was very helpful. I would definitely choose his service again and would recommend him! read more

I have had Aaron come out a few times and each time he is awesome! He is a Carrier ac expert and he has reduced my noise levels, replaces parts under warranty and he does it all with a smile. He is reliable, customer service oriented, affordable, honest and just can't recommend enough! read more

Amazing, aaron is now my ac guy forever! Arrived promptly, diagnosed the problem, no silly upcharges. Wonderful service! read more

Aaron is excellent. My AC unit started making a loud noise. My neighbor is handy and said he thought the capacitor might need to be replaced. I messaged several AC companies to ask how much they would charge to replace a capacitor for my specific model, and it was impossible to get a straight answer from them. Most of them said they could only give me a price once they saw it in person, which wasn't very convincing since I was telling them the exact part and model, and for them to come in person I'd have to pay them a visit fee and then they could still quote an overly expensive price. Aaron was one of only two companies that would give me a straight answer on the price, and I went with Aaron because he does the work himself whereas the other company is big and some of their technicians didn't have great reviews on Yelp. Aaron did a very thorough check of my whole AC system, found that it was in fact just a capacitor that had to be replaced, and fixed it for the price he had quoted ahead of time - no hidden or expensive fees. My AC has been working perfectly ever since. He was great about communicating by text and he was on time. He seems like a decent person who cares about the quality of his work and is not trying to shake you down like others will. I recommended him to my brother, who also had a good experience with him when he was experiencing an AC issue, and I've also recommended him to a neighbor. read more

We contacted Aaron routine maintenance on your unit. He was very throughout and we were satisfied with the work, which was done at a reasonable price. Highly recommended! read more

Super responsive. Knowledgeable. I would start here for all your ac/heating/cooling needs.

Aaron is exceedingly knowledgeable and honest!!! When our 16yr old A/C quit working in May2020, for the 5th consecutive year, I was sure we finally needed a new A/C. After a very stressful morning and reaching out to several companies for help, I found Aaron and FireFly Comfort Systems by following the recommendation of the top rated company in Austin who could not fit me on their schedule for two weeks. With a 6mo old son and 5yr old daughter, and all of us stuck at home all day everyday due to the pandemic, we needed help quickly and Aaron fit us in same-day, texting and then showing up exactly as promised. I was ready to buy a new A/C but Aaron offered to try to fix my existing system so we could weigh all options and take a little more time to pick the right system. Aaron took the time to diagnose and fix my A/C for an extremely reasonable price, educate me on how to improve my existing A/C and also explore options for new A/C (at my request). He was so transparent and honest! Since my A/C had failed 4 times before, I received quotes and a lot of advice from just about all of the major A/C companies in Austin but none felt like the right option to install our new system. I feel so relieved to have found Aaron, who I finally trust enough to install our new A/C, when the tome comes. read more

Aaron is first class. Super friendly and a great help. I had an issue and I thought I figured it out. I Changed the filter and cleaned the condenser coil in hopes of fixing it. Nothing. Aaron came out and checked my system. Turns out it was a easy fix and it took him a min to trouble shoot. He didn't charge me but taught me what to do because it was so simple. You can't find ppl like that. If I could give this company 10 Stars I would. I appreciate it very much. I won't go to anyone else for my HVAC needs. You shouldn't either. read more

It was easy to make an appointment with Aaron. He even called and was able to come a few hours earlier than the scheduled appointment because he was in the area. He wore a mask and put covers over his shoes, which was a really nice gesture! He diagnosed the problem right away (our heater wasn't working), showed my husband how to fix it if the same thing happens again, and answered some other questions my husband had about our Nest and cooling system. Would highly highly recommend! read more

I've been burnt by A/C repairmen more than once, so now I heavily vet everyone who comes through my door to fix household issues. This company came highly recomended from several sources to fix my home central A/C (that wouldn't trun on). A great guy named Aaron responded to my SOS on Sunday morning, and he was at my home the very next morning (even slightly before the time he was scheduled). Aaron is a pro - he knew exactly what was needed, did it, and charged me a very reasonable amount for his time. If you need A/C repair, I hope you find someone as trustworthy and knowledgeable as Aaron at Firefly. read more

We had an issue with our heater not turning on and when the owner called us back he was able to walk us through a few steps to fix on our own! No charge and you can believe we'll call Firefly again if we have any other issues. read more

Based on reviews on the web, especially on Yelp, I called Aaron this morning with an HVAC issue. Aaron was extraordinarily kind, taking a lot of time to talk through what might be the cause of my problem. I called him about an hour later and, once again, he carefully, and clearly, explained what might be going on and what I could do. The problem appears to be fixed, and Aaron gets all the credit. He could have come out and charged me his service fee, which is very reasonable, but, instead, he gave me invaluable, and free, advice. Aaron is clearly a highly ethical, and highly competent, individual. The next time I need some help with my HVAC system, there is no doubt about whom I'll call. read more

Our business was having an emergency AC issue. Aaron came out that afternoon and fixed the issue and showed how to deal with that issue in case it happens again. My employees and customers were very relieved to have AC again. Thank you so much. read more

Mini split system fully installed in 6 days from quote to finish. No games, no hidden costs. Quick and constant communication. Highly recommended - you want to do business with these guys. read more

These guys are amazing! I had an issue with my furnace. Instead of responding immediately with the cost of a diagnostic, these folks did troubleshooting via email with me until I figured out how to fix the issue. I really felt like they cared about getting me the right solution, not just charging me cash for my ignorance. I definitely plan to come back to Firefly anytime I have further issues. read more

Aaron is as good as it gets. He responded to my inquiry (more like a panic message with my AC going out with 90 degrees outside) within 10 minutes and was here the next day. His communication is the best I have seen and he is very prompt. I felt the cost was extremely reasonable, the most reasonable I have seen between 3 local companies I have used in the past, and he finished the job in 30 minutes. Highly recommend using Aaron and Firefly! read more

Aaron repaired my HVAC unit for free, after three other techs said they didn't know how to fix it or offered to replace the entire system for thousands of dollars. This guy really knows HVACs and seems to nerd out on it, a great quality. He's also upfront and honest with you on pricing, no bs. When it comes time to replace my HVAC I'll be giving him a call. Thanks Aaron! read more

We bought our first house in 2014. . . it was about 2016 or so when I found part of the heat pump laying on the slab as if it had fallen out. Our neighbor had been having trouble with their two-year-old heat pump, and Aaron was the third (and final) repair person to help them. I recognized the truck when he came by to check on the repair, and I ran out and asked him about the part I found--he looked at it and told me that there was nothing to worry about--manufactures regularly tape this thing to the inside of the unit so installers will have an extra if they need it. He told me that two years had been enough for the tape, and it had simply fallen out. I felt very lucky that I had asked the right person, and not somebody who might check it out for me for a small price. Flash forward to the record cold of 2021--I could hear my heat pump cycling on and off every five minutes even though it wasn't reaching the temperature I had on the thermostat. I pulled out that card that Aaron had given me five years earlier and called him. If you were here, you know that I wasn't the only one in Austin with heating problems! Aaron spent 20 minutes with me diagnosing it on the phone--for free. And his diagnosis was right on. We needed a new air exchanger, and he gave us choices and a fair price. He also came out the next day to verify his diagnosis. Within two days of our decision, he and his team were cleaning up and driving away after completing an installation that had gone exactly as he said it would. By the way, his Ecobee thermostat completely solved a perplexing problem of having the upstairs thermostat at the top of the stairs (which acts like a chimney for heat. . .). I am so happy I ran into him that day; so happy that his personality was such that I kept the business card until I needed it; and so happy to know he is always a phone call, text, or email away--for when I need him next time. read more

Firefly Comfort Systems - Installed 03/02/2021. - Heating & Air Conditioning/HVAC Near Me - Austin, Texas

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Aaron did my AC repair work for me last week. As always, he is very responsive. He returned my call with 10 minutes and scheduled me for next day. He did excellent job at a good price. I have been working with Aaron for many years before he started his own business. I really like his honesty and warm personality. By the way, he installed new AC for my office back in 2014. It has been super efficient and running extremely comfortable. He can adjust the airflow and make the room temperature so comfortable yet you barely feeling the air blowing. read more

Aaron Rodriguez is The Best!! He is prompt, kind, knowledgeable and helpful. He kept my home AC system going for as long as he could. When it came time to replace it, he was extremely helpful in assisting me to purchase the right system. The install was flawless and his crew was amazing. I Highly Recommend for all your AC needs!! read more

A friend had to have his air conditioner replaced by Firefly and had a great experience. So when my ac stopped working I sent him a text and he responded immediately and came over the next morning. Best Air Conditioning repair guy in town!! Will not over charge you or make you get things you dont need. I have a really old system but instead of pressuring me into getting a new system(which I totally would have believed) he checked everything out and assured me it was an easy fix and showed me how to fix it if ants showed up again to ruin my life. Cant say your ac will be such an easy fix but I am saying he wont lie to you just to get more money from you. Also he responds quickly and can usually get over with in a day. Definitely give him a call for your cooling needs! read more

Came the same day and did a wonderful job. I was able to communicate the problem and book the appt entirely through Yelp. Got status txts as the work was going on and a thorough explanation of the repairs. Very professional and nice. Will use again, hopefully we won't need to for a while though . read more

Highly recommend! Aaron responded to my phone call very quickly and we set an appointment for the following morning. The heat pump was neither heating nor cooling although the blower and electric were working. Aaron quickly diagnosed the issue as a broken joint in the copper coolant system. Over the next few hours he evacuated and cleaned out the system twice then loaded the refrigerant. It worked perfectly after the disconnect. Aaron was responsive, prompt, efficient, knowledgeable and very friendly. He explained his step by step diagnosis, the solution, the pricing and everything he was doing during the actual repair work. I am definitely keeping Aaron's number on file!! read more

Just want to say thank you to Aaron. Came by in one day, replaced capacitor at a very reasonable rate. Cleaned out my unit. Went over other concerns I had. Super kind and courteous. I would highly recommend him for any A/C jobs. I will use him for all my work going forward. read more

Aaron runs this small business and I'm so glad I used him! He inspected a 27 year old AC unit in a home I'm purchasing and he gave me a detailed report of what may need repairing in the near future. Would definitely use him again! read more

Aaron is a knowledgable and experienced professional that has your interests at heart. The compressor on my heat pump stopped running last Friday. I had a technician from another company out Saturday and he couldn't find the problem (ended up saying they don't really work on R22 units). I had another technician out Monday from yet another company and he couldn't find the problem (said the compressor was bad pulling too many amps). I had pretty much resigned myself to replacing the unit and was hearing with supply issues it could be months before we could get a new unit installed. Finally got Aaron out Tuesday. He found the problem within 15 minutes, removed the incorrect hard start kit installed by one of the previous technicians, and had the unit humming happily and the cold air blowing! What a life saver! You definitely want to call Firefly Comfort Systems first if you have a problem with your A/C system! read more

Aaron and his crew did an amazing job installing our new AC unit. They were efficient and very thorough. Aaron is very informative and communicates everything he does. We will make sure to refer him to anyone we know that needs AC work. read more

Responded in 5 minutes to a Yelp request sent at 6:00 am! Arrived when they said they would be here (another miracle!), and figured out the problem with my furnace in about 20 minutes. And their solution required no parts, so my only cost was the service fee - very reasonable! I recommend these guys - great work! read more

My experience with Firefly was much like the many other positive reviews here. Aaron promptly responded to my request for a quote, scheduled an appointment for the next day, showed up on time, and was nothing but professional and courteous throughout. He did his work quickly but deliberately; after diagnosing my AC problem, he clearly explained my options, along with the pros and cons. After the repair was complete, he cleaned everything up thoroughly, actually leaving my outdoor condenser looking nicer than when he started. I will definitely call Firefly again if I have another AC problem. read more

Aaron provided exceptional customer service when he completed an assessment of my HVAC and furnace. He found a loose wire on my HVAC system that was left by another company and fixed the issue. He also informed me that my HVAC doesn't need to be replaced immediately so my system is adequate for now. His honesty won my trust and earned my business. read more

Firefly (Aaron) is nothing short of amazing! After getting two other quotes in the $3K-$4K range for a Mitsubishi comfort system, Aaron figured out a way to save us thousands $$ and run a duct from our existing furnace for $400, without buying a whole new system. He was on time, professional, and did a super job! Above all else, he's honest and has integrity! Call Firefly, you'll be happy you did! read more

I had a great experience! Aaron came right over after hours on the afternoon I called. Everything was fixed in under 30 minutes!

Excellent service. I requested a quote through Yelp and Firefly responded within 20 minutes with an estimate. On the day of the appointment he showed up on time and was very polite and courteous. While he was working on our AC he told us what he was doing and why he was doing it every step of the way. My wife and I are complete AC system repair novices so he walked us through our whole unit and showed us exactly what the problem was and fixed it on the spot. He was mindful of cleanliness and wore paper booties over his shoes whenever he entered the house and was very patient with us when we asked him questions about upkeep and general AC system advice. 100% would recommend. read more

Our mini split stopped cooling. Firefly came right out and fixed it easily. The drainpipe was clogged and they knew exactly what to do and it took little time. Aaron was nice and friendly and competent. What more can you ask for? read more

As always, Aaron was quick to respond and arrive at our place. He was able to diagnose the issue right away and unclog the drain. He explained what he did and what I could do in the future to avoid clogs. Definitely would recommend Firefly Comfort Systems to anyone needing assistance with their air conditioning needs. read more

We are in Pflugerville. I called Aaron and he answered right away, which was awesome. I told Aaron that we saw that our (Lennox) AC fan had severed a wire that had fallen loose from a zip tie (holding it in place). He said he could come by the next morning, but I also told him --in the meantime- we might try and fix it ourselves. I sent him a picture of the wires, and he actually explained how to fix it, and my husband and I were able to do it. But, there ended up being another problem that we were not able to fix. I texted Aaron late that night, and asked if he could still come by the next day to check it out. He called me first thing the next morning, came over and diagnosed the problem right away...replaced the capacitator within 15 minutes. He also noticed that the last person who replaced the capacitator used the wrong-sized part. Aaron waived the service fee because he said he was already in our neighborhood working on another unit that morning. Aaron is nice, professional, honest, and smart! Thank you Aaron! read more

Aaron is super responsive, professional, and efficient. From quote to install on a mini split for my detached office Aaron and team exceeded my expectations. Definitely give Firefly a ring! read more

Aaron replaced my hvac system a couple years ago and its been running great since. he has been super responsive for maintenance and troubleshooting. Use Aaron for all of your hvac needs! read more

Aaron was here on time and very professional. He answered all of our questions, and was great with our pets. Highly recommend!