This post is only about food safe issues I experienced at this location. I ordered a pizza, salad, and pasta. There were 2 women working that helped me. The first one, who made my pizza, was extremely friendly. The other one, who looked like she had higher seniority, was not. She rudely spoke to the other girl. Several times, this woman used her bare hands to handle my food. First was when she was making the pasta. She inserted her fingers into the pasta cooking on the pan to what I assume was to check the temperature. With her bare fingers. The next time, she tore the cooked bread that comes with the salad with her bare hands. She noticed that I saw, and immediately put on gloves. I was beyond shocked and disgusted. I could not eat the pasta and bread after that. I emailed immediately, and they have apologized and said they spoke with her. I tossed the food she handled. read more

This is by far the worst service i have gotten. With every visit, I noticed the quality control declining. They skimp out on toppings, they are lazy about cutting the pizza for you, and even the washrooms have very short paper towels. There used to be lids for the tiny condiment containers but they don't even provide you with it. The place is a disaster. No wonder there wasn't anyone there. You would be better off getting frozen pizza at this point. So disappointing. read more

Firecrust - This is hardly a margarita pizza. Stingy on the basil and cheese. It is also barely cut. - Pizza Near Me - Vancouver, British Columbia

Firecrust is a pozA chain which I recently tried and honestly not a big fan of it. There are a lot of other pizza chains which are better. Its a self service kind of place with the food not being too good read more

On a recent trip to Vancouver I went here with a few friends since I found that they had vegan and non-vegan options. Service was quick, pizza was fresh and made to order and the inside was relatively quiet and a nice atmosphere for a social outing. I would visit here again the next time I visited Vancouver! read more

Firecrust - Build Your Own Pizza - Pizza Near Me - Vancouver, British Columbia

An unexpected find for really good vegan pizza. Whatever vegan cheese they use is really good, like specialty vegan cheese level rather than the generic shreds that most non-vegan pizza places offering vegan cheese use. They also have vegan chicken and vegan sausage, and you can substitute the vegan ingredients for any of the regular ingredients at no charge, so lots of vegan options here. Vegan happiness aside, it's just good pizza. The crust is pillowy and soft but sturdy. 2/3 visits it's been perfect, one time it was a little more well-done and lost some of that softness but was still good, I just prefer my pizza crust on the softer side. They fit lots of toppings onto the relatively small surface area. I really like the combo they offer where you can combine a small 6" pizza with soup or salad. The small pizza with a side is the perfect size and the combo lets you try different things in one meal which I'm always a fan of. Their salads are fresh and the tomato bisque soup is good - a little plain as served, but add some black pepper and red pepper flakes and it's a nice creamy tomato soup. The online menu only shows the "monster" shakes but they also have regular milkshakes in a few flavours. The Oreo milkshake was a classic old-fashioned thick shake with lots of Oreo pieces and chocolate syrup. I got it to scratch an itch since I haven't had a milkshake in a while and I found it was too sweet for me to comfortably get through the whole thing, but obviously it is a milkshake, so if you know what you are getting into, you will probably enjoy it. The staff is mostly friendly. After you order and pay at the counter they'll bring the food to your table and clean up for you. Sometimes the bathrooms are kind of a mess but cleanliness in the eating area is fine. read more

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We needed a place to grab a quick and casual bite with friends before an event nearby when we found this place. With the giant Pizza sign on the corner it's pretty hard to miss. The staff was extremely friendly and gave detailed recommendations when we couldn't decide what to order. The pizza is baked in a big wood fired oven in the corner, and it's interesting to watch them cook while you wait. We ordered three pizzas to share, and our favourite was hands down the prosciutto arugula which is flavorful yet light and balances the protein with an appropriate amount of veg. Second would be the California Club which was basically a white sauce chicken pizza topped with garden salad and ranch dressing. The concept was fun and it was quite entertaining to eat. Siciliana was a close third; would definitely recommend this one for meat lovers! The bathrooms were clean and well kept, and they also offer a variety of meal deals throughout the week which I really like. We're definitely coming back here to try their dessert calzones and humongous shakes! read more

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Came here twice this year and the pizza tasted below average to be honest. We tried both custom and store pizzas. The birthday shake was really sugary. The pizzas were all kinda soggy. I think the oven does not cook it well enough. read more

Firecrust - Build your own, Siciliana. Tasted average - Pizza Near Me - Vancouver, British Columbia

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This place is all it purports to be. Pizza, beer and desserts plus tvs tuned into a few sports. We chose to sit outside on a balcony and be entertained by the locals. It seems that there is not much to choose from in the pizza menu but you are given the freedom to order your own mix of toppings. The pizza base is thin with the crust being formed by rolling the edge on itself; the crust tends to be crispy and the base malleable. The Italian sausage has fennel in it so the Sicilian was particularly good. The most remarkable is the speed at which the pizzas are made and cooked. The desserts are also good as the chocolate can be removed from glass providing more entertainment read more

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Great Italian pizza. Hot out of the fired up special oven.and very tasty.If you have not tried their pizza you are missing out big time.

Firecrust pizza looks good and they make it in a oven with all the ingredients you'd get from a nicer pizza place so it looks like it's going to be a good pizza, but the taste is always a bit off for me! The first time, I tried their Proscioutto Arugula pizza and it was sooo salty. The kids' Hawaiian Pizza had almost inedible pineapples on it that my kid stopped eating after a bite. Tried Firecrust again the other day because my colleagues wanted to get lunch there. This time I got their Sicilian and added on some greens to it. It was OK but for the price and look, again, really expected it to taste better. The crust is OK (its a thin crust though the edge was thicker and chewier) and it's really just the taste of the toppings/sauce that doesn't work for me. The italian sausage tasted like spicy, dried, ground meat and the proscioutto was overly crisped. I couldn't taste the sauce at all. There's so many better tasting pizza places in the same vicinity, this place is just not for me. read more

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so happy they offer gluten free (and even ask if it's an allergy) but the pizza was barely cooked. when I showed them they said it comes pre cooked. I asked if they could out back in ovens to crisp up the crust a bit they said no. it was like eating uncooked dough. had to throw 3/4 of it away. not edible. nice try. read more

Took me a while to warm up to this place, but now I like it. Seen a few places open up with the same model of assembly line style - pick your toppings and seat yourself. Of all of the places doing it like that... this one is the best in my opinion. read more

Great thin style pizza, economical and better than Dominos. Salad was decent size. Full, happy, and did not break the bank. Kids pizza comes with free drink. read more

Pretty good pizza. I would definitely recommend more on getting the margheritta as it tasted better. Margheritta is also a good one to judge a pizza place because if the placd screw up the easiest and most basic thing that means theyre not good. But apparently they did so much better for the margheritta so it was good. Recommended! read more

Firecrust - a pizza in a pizza box - Pizza Near Me - Vancouver, British Columbia

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This was my first time in Vancouver and my friend told me this pizza spot would be good. We went on a Wednesday night around 9:29pm and we ordered the happy hour/ weekly special which was the margarita pizza and hand spun shakes. The moment we walked in, no one greeted us and we were standing there wondering who to order from. We ordered milkshakes but the worker said we have to order shakes at the cash. Once we reached the cash, we waited another 5-6 mins because no one was looking at us and 3 out of the 6 workers there was looking at their phones. Only one person was making the pizzas and the second pizza hasn't even been made at this point. this made me frustrated because everyone was walking around but no one cared we were there. I was expecting the milkshakes to come out first but unfortunately they came last. In total we ended up waiting 20-30mins for our order(which in my opinion is ridiculous for downtown food). I didn't realize Vancouver would be such a slow city. None of the workers were making the food and only one person was doing one thing at a time. I would never come back to this location. Our pizza was cold by the time our milkshakes came out and one of the workers said we only waited 10minutes when it has been over 30 since we arrived inside the restaurant. I understand the milkshakes take time because they were hand spun but they were made only at the very end when our pizzas came out. They were only made one at a time from one person. read more

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Recommend Firecrust for a quick and satisfying meal. Service was efficient. Pizza was delicious and served very quickly. We especially enjoyed the brown sugar mozzarella bread: Firecrust is only the second restaurant we've seen with this on the menu! read more

Before watching game 1 of the 2019 NBA finals i thought to myself..."self, whats a good food and beverage pairing befitting such a fine sports show.?" answer: Pizza and beer! lol but i decided to not try a pizza place that i have never tried before...so on my way home, the family decided to try fire crust pizza on davie. the selling points here are 1. you can hand-pick your own toppings 2. choose from pre-made ones or the classics. 3. no matter what you pick, they cook it in the stone oven as its made...time for each pizza: 90 secs ! wow! so fast! the result, you get a pipping hot thin crust pizza with spectacular dough w/air bubbles in the crust, giving you a crunchy and chewy/flaky taste profile at the same time. and let me tell you..when they say pizza neopolitana, it is legit! ive tried pizza at the birth place of the pie itself...Napoli Italy...and it is exactly like like. the have mastered the crust no doubt. the only thing different are the toppings. maybe its just me, but i think they are kind stingy on the toppings. i ordered classic pepperoni, hawaiian, chicken bbq, and of course prosciutto with arugula. yes, they used good cheese and olive oil, hence the aroma and the cheesy goodness. but like ive said, for the price they charge, they couldve put on more meat toppings. all things considered, it was a fine experience. beer was cold when i got home. the pizza was mighty goood. the crust just lifting it to new heights. the bbq chicken was very tasty...the sauce coming thru with the chicken creating that smoky taste. the prosciutto arugula was amazing...the placed the toppings after the pizza was out of the oven, so as not to burn and dry out the ham and arugula. staff was very brilliant and efficient. service was quick and friendly...ambiance was awesome. patio was open when i was there and they had big screens playing sports channels. i would go again for sure to try the other flavours. theyve pizza making down for sure. cheers! happy eating! read more

I love the unlimited topping pizza spots that are cropping up! There are a couple of chains that do this in the bay area, but this was my first time trying out this kind of spot in Vancouver. Metered parking was easy to find right around the corner. Granted, it was Christmas Eve, but according to my friend who lives here, it's pretty easy to find on any other night as well. We both went with their standard 10" pizza for $11.95 with unlimited toppings. I like that they have a couple of suggested topping combos as well for those that are too lazy to make their own. They make the pizza dough fresh right in front of you before you order. I can see this causing a bit of a wait on a busier night, but luckily for us it was pretty dead when we arrived. Once the dough is ready, you just go through the assembly line and let them know what toppings you'd like, and before you know it, they'll be firing up your pizza in their oven. So my thoughts on the pizza - the sauce was a bit bland and I really wanted to add some salt to give it more flavor, but I refrained. The pizza dough was soggy in the middle from all the sauce and toppings as well, but otherwise it was delicious and really hit the spot. it's a small-ish place but there's still a decent amount of seating. read more

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I hate to say it, but although the pizza came quickly, the crust was lovely (crispy and chewy) and the rest of the toppings were great, I just can't recommend a place that served us a takeout pizza topped with dozens of little fingernail-sized chunks of charcoal. We're not even sure what these are. They're too burned to tell. Onions, maybe? "Briquettes" were not listed among the Vegetale toppings. D: We picked them off and ate it anyway, being ravenous from sightseeing all day, but we won't be ordering that one again. read more

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Ordered the Prosciutto Arugula pizza. Pizza was under and super greasy, too much toppings and no crunch. Very soggy crust and not cooked properly, would not recommend for 15 CAD, would recommend going somewhere else for "Neapolitan" pizza. read more

Firecrust - Prosciutto Arugula - Pizza Near Me - Vancouver, British Columbia

Kind of like a mod pizza or blaze pizza, I got the veggie gluten free make your own, the toppings were great but it tasted a bit bland, could be the gluten free crust and they also had no dipping sauces read more

Firecrust - Veggie gluten free pie - Pizza Near Me - Vancouver, British Columbia

Best pizza I have ever had anywhere period!!! Firecrust redefines a well made pizza to all pizza chains!

Sorry my first really bad pizza story must be told. My lovely wife was trying to order Firewood Cafe Pizza (which is really good pizza... you should go there) but I think she mistakenly chose Firecrust. First of all, they forgot to pack our salad. Next, their pizza was greasy and limp (see picture). I think the grease just soaked into the crust during the delivery and then the crust just turns into a soggy bottom mush. The thick crust on the outside was still good so i can see why this pizza might be good in-house. Didn't like the weird mushrooms though. Too chewy. Just get normal mushrooms and offer your exotic mushrooms as additional topping. This pizza might be good straight out of the oven, but this pizza place owner should try this pizza delivered to their home because I'm sure they would make some adjustments to that greasy thin crust. Sorry I hope I helped you out to save future customers. Send me a message if you ever change the format... and make sure to pack the salads... that was a disappointment. We need healthy stuff too for our greasy dinners read more

Firecrust - Limp pizza - Pizza Near Me - Vancouver, British Columbia

When the pizza is done well it's DELICIOUS. Unfortunately, I have found the pizza to be inconsistent. The Nutella desert calzone is crazy good, you'll definitely need a couple people to eat it, it's huge. We do continue to go back because when they get it right it's everything you want in a pizza. I would not recommend ordering it via delivery company as it doesn't have the same crisp and freshness, it gets soggy and dull. read more

Firecrust - Pizza Near Me - Vancouver, British Columbia

PEANUT BUTTER COOKIES SANS GLUTEN!!! I can eat gluten tho. I was just craving peanut butter cookies. AND i fell in love!!! Ps: Bring back the birdsnest sable cookies with the strawberry jam in the middle. SO whammy!!! Please!!! The replacement with figue is delish but nothing compares to the original birdsnest!!! read more

This place is trying to do Neapolitan pizza as a fast food chain. It doesn't work. It fails because of cheap, extremely salty ingredients. The crust is probably the best element. It is chewy and bubbles nicely in the hot oven. The sauce is too sweet, but not to the point where it ruins the pizza. Cheese is ok. The sausage is just terrible. If you're thinking of becoming a vegetarian, get the Sicilian pizza. It will push you over the edge. read more

I went here with some coworkers; we want to try the build-your-own pizza quality here, so I went and stocked up with some of my favourite ingredients - spicy meats, chilies, and some nice stringy cheese. The good news - the toppings are provided in generous portions, and once the pizza comes out of the oven, it's delicious! These pizzas are flavourful and rich, and there are a ton of toppings to choose from. Unfortunately, the dough wasn't great - it was rather soft and a bit soggy, and flopped over almost instantly whenever I picked up a piece unless I folded it carefully. I think I might have overloaded my pizza, but it just didn't have the same nice, crispy feeling of other build-your-own fire oven pizza places. That said - I definitely want to come again, to try one of their signature pizzas, to see those are better optimized for a nice thin crust! Also, signing up for their rewards app grants you a free margarita pizza, and I can't say no to that. read more

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It's near my apartment and so it's my go to place for pizza. What I like about this place is that you can build your own pizza with your own unlimited topping and choose your kindda crust. What's not to love about this place. Sometimes I get burnt pizza and other times it's not well done... so I am deducting a star for that but all in all it's a nice place for a over brick pizza. Yet to try their sides so no comments on them. read more

Great place to order pizzas made fresh in front of your eyes. You can build your own pizza or salad. They also make these epic milkshakes. If you join their membership, you get a shake or dessert pizza for free on your birthday. It's a must try of you are ever around Davie street area of downtown Vancouver. read more

Firecrust - Epic Birthday Cake Milk shake - Pizza Near Me - Vancouver, British Columbia

Fast casual has made its way to Vancouver! Affordable eats, very little wait time, quality ingredients await at Firecrust. Might I also add that the portions are quite generous? Lunch special includes a "small" pizza and a salad. Both were a meal in themselves. If you're broke and want a great value, order this and save some for later. Free wifi and patio seating are also a perk at Firecrust. Clean tables, nice people behind the counter. A solid lunch spot near downtown Vancity. read more

Firecrust - Lunch special: pizza salad combo Margherita pizza and Caesar salad - Pizza Near Me - Vancouver, British Columbia

Awful pizza, the bacon was petrified pellets and the pepperoni was like burnt leather. A joke

Stopped by Firecrust as part of a food scavenger hunt event. All of the servers that attended our group were very friendly and welcoming. We all had personal sized margherita pizzas that were fresh out of the wood fire oven. The toppings on the pizza were well balanced, simple and tasty but I thought the crust was a bit too dense for a neapolitan style pizza. read more

Firecrust - Pizza Near Me - Vancouver, British Columbia

They have a nice selection of toppings. I like that it's the same price, regardless of how many you choose. I ordered the gluten-free crust. I can't recommend it though. Half of the pizza crust was undercooked. Then most of the toppings were burnt. What I was able to eat was good. They just need to turn down the flame and cook the pizza longer. read more

Outstanding. With this make your own at these prices plus the white sauce, this is an easy weekly adventure. Fresh ingredients too. Should be few bucks more. Worth the decor. Friendly attitude, Mark's a great owner. read more

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When I first tried this pizza joint I thought it was great, but the last couple of times I've visited, the quality has gone down quite a bit. I found the pizza to be piping hot and kind of burnt on the outside, but at the same time the dough was kinda chewy in an almost raw and soggy way in the middle. It's like their oven is too hot that it over cooks the outside and doesn't cook the centre. The pizza also gets very soggy very fast depending on what kind of sauce and other ingredients are placed on it. The ingredients don't seem so fresh either. The last time I chose various meats for my pizza, they were overtly salty and unappetizing, like they were trying to hide that they were a little off. It made eating the pizza really difficult. read more

Our family enjoyed this casual pizza place right in the heart of Vancouver. The dough was nice, toppings were fresh & not at all greasy! I ordered the Siciliano- it was delish. read more

Firecrust - Pizza Near Me - Vancouver, British Columbia

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Nice and welcoming staff, delicious beer and delicious pizza! Came here on a Sunday night so it wasn't as busy, and took probably 10-15 minutes to get our pizzas. I got a classic margarita and my boyfriend got a California club (I think). We both wanted to try new flavors and did not regret at all. I always get meat on my pizza but I wanted to get a classic. I was not disappointed- thin yet strong crust, sweet yet savory sauce, and delicious cheese. I would've liked my cheese to be thicker but it probably would've weighed the pizza down. The California was basically a salad on top of a chicken ranch pizza, but my boyfriend liked it. One of the guys said the pizzas were good for 1 person, but if you aren't a big eater or aren't that hungry, I'd share one. We were starving from not eating all day, but each had a couple slices leftover. Would definitely come back here! read more

Firecrust - Margarita - Pizza Near Me - Vancouver, British Columbia

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I've been here a number of times now since it first opened. Their first week it was rather hectic and slow, but now they've definitely have all their ducks in a row! I love getting the "U-build" which is basically build your own pizza with unlimited cheese and toppings for $10.95! (Except prosciutto which costs $3 extra). Great deal and fills up a big eater like myself. You start with your choice of sauce such as tomato, alfredo, or pesto. Choose your cheeses, followed by meats (bacon, ham, roasted chicken, etc), and lastly veggies (pineapple, sun dried tomatoes, artichoke, and more!). There's are plenty to choose from. Then it bakes in the oven. Find a seat, and the wait shouldn't be too long. The staff is friendly and I love the high ceilings in the restaurant. And one of the possibly underrated thing about this place is that you don't come out of the restaurant smelling like it! Oh the pizza is finger lickin good too! read more

Firecrust - "U-Build" pizza. Standard fork and knife for comparison purposes - Pizza Near Me - Vancouver, British Columbia

Order Firecrust Pizza on Davie Street Vancouver if this is what you're craving. When I called to complain, the manger said I can order pizza from elsewhere if I don't like this. read more

Firecrust - Order Firecrust Pizza on Davie Street if this is what you're craving. - Pizza Near Me - Vancouver, British Columbia

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My husband picked this up for us while we stayed at St. Paul's hospital after I gave birth to our daughter. It's super close to the hospital. I'm vegan and was impressed with their menu items. For once, the vegan cheese wasn't daiya! What a win! So we decided to order for pickup. This was one of the best vegan pizzas I had in a long time. The vegan mozzarella really is phenomenal. We will be coming back a lot more. I'm kicking myself for not leaving leftovers! read more