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Firebirds Wood Fired Grill

3.9 (43 reviews)
Open • 11:00 am - 10:00 pm
Updated 1 week ago

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Meatloaf
Jess K.

We came in on a Friday night with a 6:00 birthday reservation. We were told they were a bit behind but that was no problem at all. We got the deviled eggs to start and it was plated BEAUTIFULLY. The deviled egg itself was pretty underwhelming, but the bacon luckily saves it. With there being 5 of us, we really got to see a variety from their menu. My mother got the meatloaf and to be frank it looked like it wasn't designed for human consumption. It looked, smelled and tasted like straight up dog food. I couldn't even stand looking at it across the table. My sister got the garlic steak and it was overbearingly seasoned. Listen... I love a good garlic steak but this was just insane. She got the mashed potatoes on the side as well and they tasted pretty much like blended Mac and cheese. It was like 98% cheese, 1% cream and 1% potato. I was really quite excited to try this. Not good. At all. I got the spicy pasta and it was just fine. The chicken was dry and just overall a strange texture that put me off enough to sift through my food and take remove it all. The sauce flavor was actually decent but it started to taste fishy as I continued eating it. I stopped and got a box. Much like everyone else. Overall really disappointed, it's pretty tough to get the whole family together for a nice meal and we chose to dine here and just left pretty upset and wishing we had chose somewhere else. 3 stars because we unfortunately did not tell our server of these issues and not a completely fair chance to rectify it. I think the kitchen and chef needs some serious, serious revamp. Service was pretty good, our server was kind and willing to answer our questions. Ambiance is beautiful as well but WOW the food really missed the mark....

Bar area.
John F.

My wife received an invitation to this location's soft opening, and we were excited to give it a try since we have been going to two other Firebirds locations for many years. Those locations are much further away from where we live now, so we had been eyeing this location anyway. Once we arrived for our soft opening reservation, our server told us that the restaurant didn't have a sufficient number of VIPs and family members to serve as the "test customers" before the official opening, so they opened it up to random members of their Inside Circle program, of which my wife and I are a part. Our food was entirely free, so we only paid tip, and we had the entire brunch and lunch menus to choose from. (The dinner slots had all been taken by the time we made our reservation.) The building is a departure from the traditional "lodge" style buildings that Firebirds used in years past. The server said that they are just too expensive to build and maintain anymore, and I can understand why, even though I'm partial to that style. The new style is perhaps even more of an open concept for the most part, and the restaurant is smaller and a bit more typical in design. That said, it's not unattractive, and the patio area is thought out much better than the old buildings, which hardly considered them. The bar area is not entirely separate from the rest of the dining area in the new layout, and everything is on the same level, so no sunk-in dining area, as in the old building style. We were seated at a large booth not far from the kitchen, and the ensuing service and food were excellent. The only service issue we experienced was that some items we wanted on the side came on our entrees, and our entrees arrived before we were done with our salads. But the server apologized for all that and made sure we were happy. He was an excellent server, who I'd be happy to have serve us again. A friendly manager stopped by, and we chatted with him for quite some time about the new place. He seemed very excited about everything. I ordered the steak sandwich and substituted a baked potato for my side, and everything was delicious. (Firebirds has excellent baked potatoes.) When you order medium here, it is a true medium, if not a bit more red than most places, so keep that in mind. You can order exactly the doneness that you want without having to compensate for a jittery kitchen. The meat on a steak sandwich should never be tough, since you are not using a knife, and mine wasn't. And if you don't like cilantro, don't steer away from the cilantro mayo or the cilantro lime vinaigrette salad dressing. I don't like cilantro at all, and neither has any sort of cilantro taste to speak of, and both are delicious. In fact, that's the dressing I had on my garden side salad, and it was fantastic. My wife ordered the salmon with a baked potato, grilled vegetables, and the same side salad. She loved every single thing on her plate. And the bread they brought us in advance of the meal was as good as usual, if not quite as warm as it normally is. Firebirds' prices have gone up a lot over the years, so it isn't the cheapest place to eat. I do recommend signing up for the Inside Circle program, as they do send out periodic coupons and offers, including $10 off on your birthday and other random days throughout the year. Coupon or no coupon, though, you will nearly always get excellent quality here, and don't hesitate to tell them if something is off. They will try to make it right. We're looking forward to future visits to this newest Firebirds location. :)

Delicious bread (aka "Butt Bread")
Dave L.

I have to say we are so happy we chose Firebirds Grill upon our arrival in Phoenix. We had an outstanding chicken dinner and I must say the complementary bread was perfection. The alcohol drink options looked awesome and though we kept with our standard go to drinks, we look forward to trying other tempting choices on our next visit. The atmosphere felt great, though it was pretty quiet late night. I want to give a huge shout out to the Staff, primarily Daaiim who went above and beyond with his kindness and care towards our satisfaction. This did not go unnoticed and made the entire experience all the better. I don't know if his efforts made the chicken more delicious but I do know we walked out of there feeling great and extremely happy. Kudos to your team!

Ashley V.

Such a weird experience at Firebirds. We usually enjoy this restaurant and this was our first time at this location. The restaurant was super busy and due to not having a reservation we sat at the bar area. Our waiter was attentive and after we ordered our appetizer of chicken nachos we ordered our main meals and everything we tried to order he let us know he wouldn't be able to make it and had to go check with the kitchen because the fryer was broken. On the third time around he let us know the fryer wasn't broken only for us to order and he came back 5 minutes later and let us know it was a false alarm. This was so weird we just ended up choosing to leave instead of dining here.

The meal
Jessica S.

Celebrating a bonus for My wife we ordered in. We have not had food from Firebirds before and I would give it overall an 8 out of 10. Each of the sides will cost you over eight dollars. They're pretty small. The au gratin potatoes are a 7 1/2 out of 10. I would give the macaroni and cheese a seven out of 10. The kids steak was good but it was supposed to be rare by the time it got to us it well done because they put it in plastic, but the flavor was good. I'd say eight out of 10. The prime rib 10 out of 10. Definitely worth a visit.

"Dinner sized" honey chicken  With "assorted seasonal vegetables"
Suzy D.

Live nearby and came here with my husband to check it out. The service was great- that's why there is an extra star for this review. Food sucked-I ordered the honey chicken and it was the size of my child's hand the chicken itself... the assorted veggies was just a few pieces of cold, steamed broccoli. My husband ordered the pasta again. It seemed like a kid size meal, but with an adult price. We paid $70 before tip (one beer) for an average chilis style meal. Sadly we won't be back.

The Steakhouse Wedge! Love the onion ring and candied bacon.

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Reviews are mixed. Many highlight the friendly attentive staff, welcoming atmosphere, and steaks and seafood. Cocktails and drinks are also well-liked.

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30 days ago

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3 months ago

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11 days ago

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2 months ago

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3 months ago

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2 days ago

Great service and food. The staff is very friendly and the ambiance is nice too. I've been back many times.

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3 months ago

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2 months ago

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1 month ago

Patio service was terrible. Waitress spent more time talking to one table than taking order. 15 mins to get drink from bar.

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3 months ago

Great service overall! Bartender Jill was phenomenal and the management staff was on point, especially Cody.

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