We always sit with Jasmine at the bar. She always treats me so very well. She can be so crowded and still make sure I'm not getting any gluten as I have celiac disease. She goes out of her way to make sure I don't get any gluten in my meal or my drinks, she's very much appreciated. Kind regards Kristi read more

Was traveling through the area and decided to stop in so glad we did! Excellent happy hour and top-notch customer service. The atmosphere inside is very nice and inviting. The food was absolutely delicious, and taking a break here during a long drive was well worth it. And the happy hour prices and menu items on it are outstanding! The ahi tuna was also a big hit read more

See all

My husband and I went back to firebirds today after having a good experience last September on our anniversary. We just wanted to grab an early dinner (around 5pm) and get some "good" burgers. He ordered the Durango Burger and said it was fine, I ordered the Smokehouse burger and it was one of the top 3 worst burgers I've ever had in my life. I asked for the burger well done and when it arrived it was like a hockey puck and severely dry. The fries were soggy and covered in grease as well. The burger was just honestly so bad that if it wasn't $20+ after taxes, I would've not eaten it at all. It took me an extremely long time to even chew it and my husband kept laughing that I had to chase every bite down with water otherwise I would begin choking. This is not an exaggeration in the least. I think eating cardboard would have been easier. It was absolutely tasteless and hard. I honestly don't even understand how it's possible to ruin a patty this much. The waitress was fine but nothing special. She was polite but also was gone most of the time aside from taking our order, bringing our sweet teas and then bringing us the food and taking the payment. No actual checking in on us throughout the meal to make sure everything was fine. The restaurant was also borderline empty when we got there but we still had to stand at the host table for 5 minutes waiting to be seated and to not even be checked on during the meal was a little odd with the scarce amount of customers they had there. The check came out to $50 and some change for our two burgers and fries and I'm honestly so upset about it, still. I wish we had just grabbed Five Guys or something instead. If you're wanting burgers, this is NOT the place for you. There are also only THREE burger options on the menu. The Durango, the smokehouse and a plain cheeseburger. I probably will not be telling my husband that we will return to this place again. Today, I left hungry and severely disappointed. read more

Firebirds used to be the place. I came back after awhile of not going, and I remembered why. The service, the food, and the atmosphere in general is just... fine. We had about a 30 minute wait for wings, the bartender also seemed ready to go home, not very helpful. I had an old fashioned which was a two-ounce pour! The ice was too big for the glass. It was just not the best. For the price, I expect a little more. Not bad, but not great. Also, PLEASE do something about the gnats! read more

Last night was my first time here. Loved the place. The food was very good, the ambiance was very nice, and our waiter was amazing. I will definitely be returning. read more

Firebirds Wood Fired Grill - Tomahawk Pork Chop - Steakhouses Near Me - Bartlett, Tennessee

See all

Sat at the bar in a Saturday around 1! When i walked in there was a stinch-not sure from where but it smelled like mildew. Anyway, the bar was empty so everything was a breeze! Drinks flowing, appetizers coming! A great vibe! Our bartender Chase was great as well!!! All our food was delicious and yes we finished it all! read more

See all

Went to catch up with a few of my friends Firebirds in Bartlett had a really good experience. The food was flavorful and well-prepared, the atmosphere was warm and upscale, and the service was friendly and attentive. Great spot for a nice dinner or special occasion. However, you should go during happy hour Mon-F 2pm-6. Would definitely come back. read more

Firebirds Wood Fired Grill - Steakhouses Near Me - Bartlett, Tennessee

See all

Showed up on time and had to wait over 30 minutes for my order to be ready. It's very disappointing to know they can't make food in a timely manner and can't even give you an update on how long the wait will be. read more

My wife and I celebrated our 22 year anniversary with dinner here. The place itself is very clean and spacious. Our server Terany, was wonderful. She made sure our drinks were refilled and checked on us often. She deserves a 5 star for service tonight. That being all said, the food was average. They start with a white bread artisan roll with soft butter; good start. We ordered the lobster cheese dip appetizer which is average to good but you definitely pay lobster price for it. My wife had the shrimp pasta dish. I had the steak and loaded baked potato. Shrimp and pasta Alfredo were cooked well, just bland and the sauce could have been a bit thicker but that is a preference thing. The baked potato was cooked well but could have benefited with more butter for a loaded baked potato. The steak was cooked perfectly to medium rare but lacked seasoning. Again, for the price point, I expected a bit better and bland should never be a normal experience. Food quality was a solid 3, service a sold 5 and decor/cleanliness a 5. read more

Still my favorite happy hour spot! New items have been added and now happy hour starts at 2pm! Come on by! Service is always great and friendly. The Double Black Diamond Martini is a signature cocktail and my favorite. Be sure to stop by and support your local Firebirds. read more

See all

The bartender was nice, but I ordered a lemonade martini, which on the menu specifically says Tito's. We were at the spot in the bar where you could see her make the drinks. She used seagrams vodka, which is their well. We still got charged for the titos vodka. I don't know if they do this all the time but give me what I'm paying for and it's ON THE MENU. read more

What to visit our kid in Memphis for a lacrosse game. We took him to dinner with a friend of his. The drinks were great. Service was great. Can't say enough about this place. read more

Inconsistent with food. Firebirds chicken pasta always good, but lately it has changed. Manager wasn't concerned about our displeasure with the food. Hopefully they will get better soon read more

3Stars for the martini, however the pork chop and charred carrots, let's discuss the BURNT over charred ridiculously blackened carrots were gross. More importantly, the short, brown hair, Caucasian female bartender had zero empathy and could've cared less about my feedback. I wasn't asking for anything, I merely provided her with my feedback, again which she couldn't have cared less. Last thing $61 for three (yes 3 fcking vodka martinis). I won't be back! read more

Unfortunately another restaurant downhill. arrived at 3:45pm. 25 min wait. ok sat at the bar had a drink. after 25 min went to the host station to check on table, " oh sorry you got lost". Finally got seated. Sat at the table for 15 min no one ever came to greet us. Had to get up and ask for a waitress. This goes on and on so after talking to a manager his response was sorry ma'am. will NEVER come back. read more

In today's Sunday Brunch..There was no wait today. The baked French toast definitely left much to be desired .. I had to send it back . But, the lobster fondue salmon was savory and delectable. The ambiance was great. Noise was casual. The waiter was busy but friendly. I ordered salmon fondue once the fresh toast wasn't good. But, I got broccoli instead of carrots as I order for my side ... read more

See all

I was extremely excited to try the Philly cheesesteak egg rolls. However they were not good at all. I ate half of one and couldn't stand to eat the rest. I also ordered a BLT salad and it was delicious. My sis ordered a sirloin steak with mushrooms and it was okay. It's super busy on Saturday and we were able to sit at the bar. The food took a long time to come out but that was expected for Saturday night. The bartender was quick in taking orders and his attitude was professional. The restaurant was clean as well as the bathrooms. If I was to revisit I would definitely order something different. read more

Firebirds Wood Fired Grill - Philly Cheesesteak Egg Rolls - Steakhouses Near Me - Bartlett, Tennessee

See all

Ordered to go for dinner via the website, the burger was good, but the wrong cheese was added and the baked potato was very dry. My order was ready by the time I arrived, and the guy at the host stand was nice and greeted me when I entered. I noticed the portobello mushroom sandwich is back, but only available during lunch (boo!). The online ordering process was a bit weird, I could not add extras like condiments, but I have been able to in the past. Unfortunately, the food can be hit or miss and some days everything is really good or really bad. My review from 2022, definitely needed updating since my experiences have not been pleasant recently. read more

Oh wow oh wow! Starting the new year off with that roasted chicken? I know that's going to be top 5 decisions I made this year. Year altering roasted chicken right there. Go get the roasted chicken. The steak was delicious too but that roasted chicken? read more

Firebirds Wood Fired Grill - Grilled Sirloin*, Parmesan Mashed Potatoes & Broccoli - Steakhouses Near Me - Bartlett, Tennessee

See all

This location has been a staple for a long time in this community. Ambience and service was great even at peak time. Food came out perfectly temperatured and in a timely manner along with the appetizer ordered, the lobster queso dip. Cocktails were made up to par with a perfect pour that left happy hour feeling really happy. read more

See all

Definitely on the pricier side but their portions are huge! Their salads are huge though- big enough for 3 people! I don't really like steak, but they had several other options to choose from. read more

I enjoyed the service and the food was good. I was just disappointed about my dinner not receiving the same amount of meat as what I seen on their menu. read more

Firebirds Wood Fired Grill - Steak Frites* - Steakhouses Near Me - Bartlett, Tennessee

See all

Lobster Queso was superb. Shrimp Pasta was ok but a tad bland. Cajun steak was amazing and the kids burger was very tasty. Atmosphere was cozy and the service was spectacular. read more

See all

We just went by and sat at a high top in the bar- we're greeted promptly and took our drink order. Took several minutes to get our drinks- my husbands old fashioned was oddly lacking in bourban. I had the double black diamond Martini and it was good. We ordered lobster queso, prime rib sliders and corm and crab fritters. Queso was very thin- so much that they serve it with a spoon and I thought it had an off taste. Prime rib sliders arrived cold and the meat was well done. Corn and crab fritters were decent, but I'm still trying to figure out what was in them that gushed out when you cut them? Cheese? Ranch? They were topped with Chipotle ranch. We were never even offered any water and our server was nice, but not around much and never asked how anything was. He must have been covering other tables? When he came to clear our table I told him the sliders were cold when they arrived and he did say he would get some fresh one's but we were through eating by then. He did take the sliders off the bill, but the old fashioned was charged at 10.00 for the drink, plus 6.75 for a 2?ounce pour of Makers?! I can tell you for certain that there were NOT 2ounces of bourbon in that drink- guess somebody somewhere is confused. Morris was very nice, he just never gave us a chance to say anything, until it was too late read more

See all

If I were ever in town, I'd come back just for the Salmon Salad. Baby, I scraped the plate. That's how good it was. Whew! And I've been searching for something similar but haven't found it yet. And unfortunately they don't have one here in Georgia. So I came here on a Saturday night. It was busy but not crazy packed. I was able to get a seat at the bar cause there were very few guests in that area. I ordered a regular glass of Riesling and the salad for dinner. Like I mentioned earlier, I got the salad and per the bartender's recommendation, he suggested I do the balsamic vinaigrette instead of the one that comes with it. It was perfect. I would've like for there to be more veggies to the salad. Like cucumbers or Bleu cheese crumbles which isn't a veggies but just more to it. There were greens, the protein and pecans. The service was decent; could be better and more attentive. The bartenders were having a deep conversation the whole time I was there so he missed a few details like glass of water or asking about dessert. read more

Food was 6/10. Service was horrrible. Our waiter didn't have give customer service or enthusiasm. Wait time was forever, it took us bout 20 minutes to pay. read more

Not a good experience, long wait time and the service and food were poor. We hoped for better.

We went into this place and were shown to a table. We did not have a reservation however the place was 90%empty at just after 5 pm. We were grateful after having driven from central Texas that day to have a table. Given no menus, just a roll of silverware. For the next 7 minutes, waitress and waitress and several hostesses walked past us, never looking our way or acknowledging us. We finally got up and left. I would give them zero stars but guess I have to give one for this to post. The place smelled amazing and I'm sad I didn't get to try something. We went over to Cocina mexicana and had a great meal there! read more

Everything was so amazing. Trinity was our serve and she was phenomenal. Great customer service.

I tried the aged ribeye steak, medium well, and it was the worst steak experience I have ever had. The steak was extremely dry and had a burnt flavor through the meat. It was also very tough to cut. I won't try steak again at this location. On a positive, the service was good. read more

Firebirds Wood Fired Grill - Firebirds aged ribeye steak and potatoes. - Steakhouses Near Me - Bartlett, Tennessee

Stopped in for a Galentine's dinner with my bestie! Antonio was amazing as our server. Food tasted great as well!

Firedbirds has truly fallen off. The online ordering process is very smooth and easy. My salmon was scorched, like completely burned and charred. I couldn't really eat it at all. The mashed potatoes were good, the vegetables were okay! I probably will not go back, there are much better options around here. read more

Firebirds Wood Fired Grill - Wood Grilled Salmon* Fresh Vegetables Parmesan Mashed Potatoes - Steakhouses Near Me - Bartlett, Tennessee

2 out of 4 entrees had to be sent back. One was not what we ordered and one (burger) was burned and charred. Service was very slow and we had to track our waitress down for refills, dessert menu, check, etc. Very disappointing. read more

Disappointing. After struggling with a wonky takeout scheduling system (it didn't need to be that complicated!) I got shrimp and cauliflower, both too heavily battered with a dull, sauce. Not recommended. read more

firebirds' bar bites has to be one of my favorite wind down spots after a long day. this location is consistent, attentive, and quick getting you served. the food was delicious & everything was organized and clean when we entered. read more

Firebirds Wood Fired Grill - Fired Up Shrimp Roasted Garlic Parmesan Fries - Steakhouses Near Me - Bartlett, Tennessee

5 pm reservation and still haven't talked to a waitress. Going on 40 minutes. No water, no appetizers...I am actually getting concerned that I have passed on and this is some kind of weird Sixth Sense thing. read more

Firebirds Wood Fired Grill - Steakhouses Near Me - Bartlett, Tennessee

My family and I decided on Firebirds for dinner on last night evening. We were seated immediately. However, the table and floor was not cleaned. The hostess started to wipe down the table and opted to seat us at a different table which was not better; ALL of the saucers that were on the table were stuck to the table. We should had left at that point but still stayed. After reviewing the now very high priced menu (which we do not mind if the quality of food fit the bill) we ordered 3 pasta dishes (steak penne and firebird pasta), a cheeseburger medium well, and a bowl of Chicken tortilla soup, all accompanied with BLT salads. The BLT salads were excellent, but everything else was pretty much disgusting. The soup tasted like a can of tomato soup that was lukewarm that had 2 kernels of corn and maybe a slither of chicken. The steak penne sauce was not creamy and very watery and we could not tell the difference in the mushrooms and the steak. My son that eats everyone's leftovers, did not finish his meal. The firebird pasta was watery as well was just okay and was packed up to take home to doctor up. The medium well cheeseburger was very rare/raw inside. I tried to eat the parts I could but it was not edible for me. I do not believe in returning food to the kitchen so it remained on the table. Kenya our server was the only pleasant part of our meal. I mentioned to her about my burger and told her that because I ate a portion, I would pay for it. She brought out the ticket and told me she was hardheaded and spoke to her manager about the burger and she removed from the ticket. We were so disappointed and hungry after paying a $119 ticket. read more

Be sure to join the loyalty program to receive coupons sometimes of high value. The honey chicken sandwich is very good. The location is a bit older but is clean. The drink prices for beer though are insanely high priced which makes it not worth it to drink there. Service was friendly but not personable and they completely neglected/ forgot about the guest who was sitting next to me which was sad to see- they simply did not care about her . read more

So disappointed in this experience. We made a reservation, but had to wait 15 minutes past our reservation time while we watched others be seated before us. I ordered a salad that was never brought to the table. We barely saw our waitress. I left a reasonable tip for the service provided. Now, as I reconcile my credit card statement, I see they charged more than I left for the tip! (I did not intend to leave a bad review...but seeing the additional charge makes me think I need to share my experience with others.) we will not be back. read more

It used to be hot or miss, but lately it's just a miss every visit. Cold food, incorrectly cooked food... This place just can't get it figured out. The service staff is great, but they have a horriblly undertrained kitchen. We were regulars but we're looking for a new place. read more