Got a turkey club wrap when I was eating half of it.... I, end up realizing they put maybe two thin slices of turkey on it and They forgot the bacon! read more

Fio's Express - Turkey club wrap...? - Pizza Near Me - Lowell, Massachusetts

We called to order a very late supper at 10:00pm. At 11:15 I called to ask when we could expect the delivery. The person on the phone said, "Oh they aren't there yet? Oh, wait, let me check something. I'm so sorry ma'am that this is taking so long. The driver should be to you very soon." I took this to mean they other forgot to make the order or they forgot to send the order out for delivery. Twice the delivery guy called to ask, "where are you. Dalton Street, Court, IDK". I told him Dalton Court. He said oh, let me just put my GPS on and maybe I can find it that way." Are you freaking ' serious??? How about loading your GPS at the restaurant before heading out, genius?? At 11:30pm, we called the store and cancelled the order. 1 1/2 hrs later. Then the manager calls and tried to get us to accept the delivery. After all this??? NUH UH. NO SUH. So we tell the manager we want the card refunded and she hangs up on us. She hung up on us for something that was ENTIRELY THEIR FAULT‼ While this restaurant was under original ownership, this would never have happened. With the inept new owners and seemingly their crew, I can't imagine this establishment surviving very long. We will never shadow their doorstep again. read more

Horrible service. Every single time I call to place an order they say 15m I show up 15m later and the order is never ready. They haven't even started it. They are clueless every single time. Bad management. This used to be the go to spot until it was sold out. If your in a rush don't even bother coming here. Get it together fios. Don't believe me? Place an order and show up. You'll see what I mean read more

Food was amazing. Really enjoyed the steak and cheese l ordered today along with the chicken finger dinner. Prices are reasonable and the customer service is excellent! The new owner knows how to run his restaurant. Staff is Very friendly and helpful. The quality of the food is BOMB! Definitely recommend the teriyaki steak and cheese ( 10/ 10 ).Can't wait to come back and try more items!! read more

I called to placed a delivery order and I was very pleased. The food came fast and it was hot and the delivery driver was able to find our apartment without any problems. We ordered the shrimp scampi and the shrimps were HUGE! We also ordered the ravioli plate, the teriyaki cheese sub, hot garlic wings, and mild buffalo wings. All the portions were good sized and delicious! Unfortunately we all the food too quickly to have any pictures, but we'll be ordering delivery again from them read more

I love this place. I often order a cheese pizza at late hours and it is ALWAYS delectable! I have never been disappointed. The employees are lovely and management is excellent. Might even say it's the best pizza in Lowell... Sorry for ugly photo quality... I was dying to eat it read more

Fio's Express - Pizza Near Me - Lowell, Massachusetts

Fios is not the same like before. New owners and shitty food now. Pizza, greasy, hot subs, sloppy and the bread fall apart. SMH

Steak and cheese peppers and mushrooms The best on The eastern hemisphere ! Give it a try you won't be disappointed. read more

Low quality food. Salad was relatively fresh but the chicken fingers/fries and steak & cheese were unpleasant.

I guess my first review was a lucky order. Since I have moved to the neighborhood I have ordered many more times. The problem is the order is never correct, dont bother selecting stuff , the ignorant people that make the food just throw stuff in a bag. If you have a preferred flavor of wings order everything but that flavor that way your sure to get it. These people suck at their jobs to the point where it's obviously intentional. They dont care about the customers and you shouldn't care to do business with them. There's plenty of hard working ,clean, people out there that deserve your biz. Owner should fire everyone and start over. read more

Fio's Express - Pineapple bacon pizza. Delicious - Pizza Near Me - Lowell, Massachusetts

This food and the service here are pretty horrible. I find it hard to believe some are giving it five stars.... probably employees or friends of the owners. Anyways, I ordered a large chicken tender pizza and a an order of chicken tenders. Service is not friendly at all and the woman at the counter acted quick and brut with me. So the food... chicken tenders were soggy and flimsy (they were not well done like I asked for). I've eaten better chicken tenders from Six Flags! Same goes for the chicken on the pizza as it was the same type. The only good thing about the pizza was the crust. It was delicious and had lots of garlic and flavor ... probably better than Domino's crust. However there was barely any cheese on the pizza and too much sauce. I would have rather ate it the other way around any day. I won't order from here again. Especially with the high prices and low food quality, I'd rather go to Santoro's (which is also open til 2am) where the quality and prices are way better. read more

Fio's Express - Pizza Near Me - Lowell, Massachusetts

So here we are again, we decided to order dinner from here early, they get busier as the night goes, and omg again - no. We ordered online, easier and faster than talking to someone. We got - wings, 2 steak bombs, Mac n cheese bites, French fries (special ones) & a BLT. Get there after 30 minutes, nothing done. Wait, wait wait- total - almost 80$! Husband didn't question it and we leave. We live on the other side of Lowell, takes about 10-15 to get home. Open up the three bags - we got a plate of soggy Mac n cheese- no Mac n cheese bites. Steak bomb was a large, we wanted 2 mediums. BLT - so soggy the bread opened on both sides and everything fell out. The kicker, no fries that cost over 8$. Looking at the total online, should've been around 60$ but they upgraded that steak bomb apparently and charged us for it and Mac n cheese bites turned to Mac n cheese plate which was 14$! Like wtf. Not to mention no fries. My husband isn't confrontational, so he wouldn't let me call, but we won't be back. Ps - it's still a pandemic, put the mask over your nose and gloves on when you are wrapping a sandwich!!!! read more

Really was not impressed with the delivery that my coworkers and I got this evening. Our order included a teriyaki cheese steak, bacon and cheese steak fries, and an order of fried dough bites, which come with a side of icing. The sub had no teriyaki sauce, which was slightly annoying but I didn't see the need to make them remake a whole sub and redeliver just for the sauce, so I was going to just eat it as is. But then the cheese fries were spicy instead of steak fries.. and instead of icing, our fried dough bites came with ranch (?!). I called back and they put a manager on who was apologetic and offered to remake everything and sent it back out. This time, there was so much teriyaki sauce on the sub that the sub roll was sopping and the icing was fresh out of the refrigerator. Since they did not bring new fried dough bites, we had to use the ones that had gotten cold and chewy. Not very good. :( read more

2.99 delivery fee. The delivery guy was rude and scowled at the tip I left, little did I know the food made me sick for 48 hours.... Whoah was that food poisoning? The pizza was weird tasted like it was sprinkled with sweet n low, and the sub was dripping grease that tasted like it was from a deep fryer. I couldn't be more horrified!! Stay away for your health!!!! read more

Stopped here for take out on a Thursday night. The front is unassuming, but we had a Groupon and had heard some great things! The guys at the counter were all very friendly. We ordered a large extra cheese pizza, and a chicken broccoli Alfredo penne pasta dish which came with garlic bread. The pizza was outstanding. Great crust with a light sauce and lots of cheese. We also loved the pasta, it was even outstanding cold and for leftovers! Lots of sauce and a very generous portion. The garlic bread was also great! Don't pass this place by looking for something fancy and expensive. Great quality and customer service at a well priced pizza joint. read more

Never again. I have nothing good to say. We ordered a steak and cheese sub, Italian sub and a bag of chips. The steak and cheese barely had meat, my Italian sub was cut like a sandwich so EVERYTHING fell out and my bag of chips which was $3.00, ended up being a small 25 cent bag. When I called the girl she was clueless. She told me the bag of chips was suppose to be a dollar and they cut the subs that way now. I told her I want a drink or some type of credit for 3 dollars and she came up with I can have a FREE drink. It's not free I paid for it. Bad customer service. Why was the steak and cheese a SUB and my Italian a sandwich. Im so aggravated. Our total came to 27.00 and it was awful. I will never give my money to this place of business again! read more

The good first. Fast lunch delivery, good portion sizes. Taste on both were decent, crust was decent too. Sub was large The not so good. Pizza was crushed to one side (see image). Italian sub had way to much oil. I should of noted previous post image. Not sure about giving another try. Maybe in a while as we explore others in area. read more

Fio's Express - Cbr - Pizza Near Me - Lowell, Massachusetts

I like this place a lot. Their steak n cheese subs are the best I've had since i moved to Lowell almost a year ago. You won't be dissapointed read more

Fio's Express - Fios strikes again - Pizza Near Me - Lowell, Massachusetts

What happened to this place!!! I know the Fiorello family sold it but they should remove the name!So I ordered food to pick up. I'm told 15 minutes. I get there it's not ready ok so as I'm waiting and waiting and I'm watching them work touching everything under the sun with the same gloves on not changing them once. Not just one person but 3 of the 4 never did. The fourth person was preparing food with no gloves on. That is just gross if you ask me!!! I'm surprised no one has been sick. It's dirty and the place is falling part. Board of health and building inspector should pay them a visit. I have been buying food from here for a long time but this is the last time I do. I miss the old FIO'S clean it up people before someone gets sick. read more

Fio's has always been my to go to spot when I'm craving for subs, pizza, etc. People who usually picks up the phone are always rude, but I let it slide because I'm sure they're busy. If I get my foods delivered, we make sure to always give 20% tip because the old guy is always nice. Tonight though was uncalled for. My husband went and picked up our order today instead of having it delivered. He gave the guy at the register exact change and while walking out, he called my husband a sucker. Umm, why is he a sucker? Because he didn't give you tip? We went and picked up our food. Food hasn't been as good, and especially after that comment, they just lost a customer. read more

1 star is generous. Worst customer service around. Ordered on DoorDash and when I went to call for support the phone rang until it hung up on itself. I tried calling 4 times. What a joke it's been almost 2 hours read more

This place is horrible the reviews on google speaks volumes on this place and I can vouch for it because I dealt with their rude unprofessional work ethics. The first couple of times I purchased food it was on point, they offered me things I didn't want and gave me free stuff just to buy me so I can come to them. I ordered a pizza, fios is like 7 min away from my house. The pizza driver was 15 min late and the pizza was cold the garlic bread was soggy like they warmed it up in the microwave. I shouldn't have to deal with unprofessional ppl that lack in customer service. I called them to complain and they gave me an attitude so I drove there to return the pizza because I wanted a new one, they eye rolled me like crazy and gave me an attitude the new pizza was no better it was sauceless and greasy. I wouldn't recommend no one to go to this place.. They act all friendly when you first meet them but thier true colors come out when you get to know them.. Evil ppl in this place bad vibes very negative vibes. read more

Fio's Express - The second pizza I received It was so greasy I had to put a napkin underneath. - Pizza Near Me - Lowell, Massachusetts

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Food was great. Got pizza and mozzarella sticks. The people are very nice. I was having a problem with my phone and the cashier let me use his. Will def go back. read more

Fio's Express - Half jalapeno half cheese medium pizza - Pizza Near Me - Lowell, Massachusetts

I've been ordering from Fios for years it's always been a go to place for steak and cheese for me. I've noticed that people have been not so enthusiastic about their experiences with Fios so I thought it was time I added my opinion. My boyfriend and I tend to order out when we work late and have lost the ambition to cook, recently we've been ordering from Fios more and more. The steak and cheeses will always be bomb but the other night we wanted pizza instead. We have a go to pizza place but decided to order at Fios anyways. We couldn't be happier the pizzas we got were insanely delicious! I was even able to get my personal favorite Fried Eggplant on my pizza. We will definitely be ordering again soon and we think everyone should give Fios some love! read more

I really like ordering from Fio's, but tonight was not okay. I waited over an hour for an order of a calzone, small mozzarella sticks, and a sausage sub. Then, when the guy finally showed up, all that came was the calzone. So he told me that his boss insisted I didn't pay. So I tipped the very nice delivery man (an older Asian man who was very nice) and accepted the calzone. But then another person came and knocked on the door 10-15 mins later. Asking for the full amount I was supposed to pay. He said it was okay and was very nice about everything, and didn't make me pay. But I just wish the communication was better. And I never did get my mozzarella sticks. I would still order, I just wanted to communicate the events that happened and why I was a bit upset. The delivery people were very nice, as well. read more

I called them up upon looking at the area. I wished to discover who was open long and beyond others who close by 5pm in an area called a city and sometimes wrongfully. They were open, I was excited and so I began to order. I placed my order. I left an uber tip for the driver and when I opened my order I was left with pork and flab in two submarine rolls I never ordered. They accused ME, Me of of persons of ordering pork like subs I never did and did not care at all so long as they could close the night without any other transaction. I put the subs I did not order in the freezer. PEW! I should eat a cold sub riddled with pork when I don't eat pork at all?! I genuinely do not think so. I want my money and my tip back, really. I tipped the driver uber and for what? To have some set of PORK feed shoveled down my throat forcefully? Also, would you look at this! They pretend I'm from queersville California when in fact it's Northampton, MA.? What is it? Queersville, California recalls it's mother's pulse and so then says? Don't! All of this in RE: A s#cky pizza place in Lowell, Massachusetts and pork rolls the place peddles. read more

Love Fios! I always order from there!! Today we ordered a steak and cheese and somehow my friend bit in to a bone??? read more

Fio's Express - Found a bone in my friends steak and cheese sub..... can someone please explain this to me.... - Pizza Near Me - Lowell, Massachusetts

I tried to place a delivery order and when i called, instead if saying Fio's etc...person who answers says"were really busy, HOLD". If they cant answer politely, why should i place an order? read more

Horrible I've been ordering since they've opened and was always pleased, great place for late night for people in the industry but since the change of ownership the service is bad the women on the phone is rude and my last 4 orders were wrong and when I brought it to there attention they said they would take care if me on my next order , not only did they not take care of me they messed up my order again . Will not go back and uts sad because they are in my neighborhood read more

If i could give them fewer stars, I would. Terrible terrible place. I can't count the number of times we've tried to give Fio's the benefit of the doubt and assume its just an "off" night for them, and then ended up disappointed. Last night was the last straw. At 11:50 we were still sitting and waiting for the pizza and salad we ordered at 8:30 (they originally told us it would be here by 9:05, 9:15 the latest, and then continued to change the time each of the 4 times I called). The food is always sub-par but the delivery guys are nice enough, so we kept trying and just hoped they would get it together. Shame on us, I guess. The past two times our food DID arrive, the cheese was completely off the pizza itself and pushed up against the cardboard. They've also given us the completely wrong order before. A few months ago my boyfriend ordered food from them and fell asleep before it ever actually arrived and they never refunded his order. On top of everything, there is zero consistency in their orders. I always order a Cesar salad.... sometimes it has homemade dressing and sometimes it just comes with a packet of Kens dressing. Sometimes the chicken is marinated and sometimes it isn't. Sometimes they completely forget the chicken all together. I'm honestly embarrassed to have not complained about this place earlier and to have kept ordering from them so many times after being constantly disappointed. I'm very patient and I can put up with a lot, but tonight was just too much. read more

So there are different types of eateries in this world; places that impress, like where you would take a date (and all those that TRY to be in this category) and then there are places where you go (or order from) to EAT. Fio's falls into the latter category. This place is indulgent and does everything a pizza/sub shop should do; cheap, big portions and lightning fast delivery. They won me over with this cheesesteak they have.... it's got a creative name - I forget what it's called - and it has steak, cheese (duh), sausage, pepperoni and ham. Yum! Totally over the top and totally delicious. I've also had their onion rings (delicious) and their "fio's special" pizza which basically has all the meats (including bacon, hamburger and pretty much everything else) and peppers and onions. Totally awesome, though the crust could have been just a touch crispier. All in all, this is a great place and in spite of it's nasty appearance in a bad area (which you shouldn't have to see if you order delivery) this is a jewel of fast and greasy food in Lowell. read more

Their pizza is like an Espressos knock off but just a liiiiiittle bit more oily/greasy. Cheese is more sharp too. Love their crust. Big, poofy but rarely any air bubbles. Good prices, good deals. The place itself looks extremely sketchy... and looks not clean inside. They have old old god old candy in the candy dispenser. This place is strictly for take out and delivery. No spot to eat. read more

Used the Groupon and got pepperoni pizza and buffalo wings. Food was okay. You can get the same taste from frozen pizza and wings at the grocery store. My boyfriend really didn't like it. The woman who took my call and rang me out was nice though. When I picked up she said they were busy, but still took the time to treat me as if she wasn't busy. read more

Fio's Express - Groupon deal! -wings tasted like frozen wings from cafeteria - Pizza Near Me - Lowell, Massachusetts

Great pizza and sub shop open until 3am. Pizza was delicious and will be ordering again soon. Give this business a try. You will love it! read more

Fio's Express - Pizza was delicious!!! - Pizza Near Me - Lowell, Massachusetts

We ordered a pizza and pasta from this restaurant at 7pm....after calling multiple times we received our food at 9PM!!!!! 2 hours for take out you have to be kidding me. Not to mention the driver was a total ***hole too. Worst service ever and I live two minutes from this place. read more

Tried to call in an order to pick up on my way home from work, no one picked up the phone. When I did reach the store, I was told to hold and was left on the line for over 5 minutes before I gave up and called a different restaurant. read more

Ordered a large cheese pizza for deliver for which they advertised on their menu for 13.39 plus tax is 14.31. Total comes to 17.31. I'm assuming the delivery fee is a ridiculous $3.00 more which is fine until the driver expects to be tipped an extra $3. I give the delivery man $20 and expecting change so I can formally tip him but without a word he hands me my $20 cheese pizza and walks off. I ask why the total came out to $3 more than advertised and he said for delivering. That seems redundant as being tipped is usually because of delivery. Essentially I paid twice for delivery. Not going to be ordering pizza from this place again. read more

So went for a sub about a month ago and watched a worker wipe the sweat off his forehead, backhand his nose/mouth and then start to make a sandwich for a poor unsuspecting customer...so walked out. Today decided to try again..hey new owners I hear give it a chance. Walk in and gal was getting herself a coffee she went around to the pizza oven and after being there for a few minutes she finally realized I was there. As she comes around the front her dog starts to bark. Ask her why a dog is in restaurant and she tells me it is just her puppy ..yeah so again I walked out. Somehow not a big fan of dogs in a restaurant!!! read more

Always good food and great customer service much better than another place I tried and wasted 40 bucks keep up the great work

This place is somewhat of a hit or miss. They make good chicken finger subs...not the best, but good. Their pizzas are not as good as their competition's. It is somewhat of a typical pizza/sub shop, but somewhat of a notch down from the other near by pizza/sub shops. I lived right next to this place, so I saved by walking here instead of waiting for delivery from some other place that would always forget a part of our order (but had good food). All together, this place is alright. read more