Such a cool store to look around. The kids loved it. They even have 1 chicken walking around. We'll…read moredefinitely be back to visit again!

Knowledgeable and caring staff, full service for your bird. Amazing grooming with skilled staff in…read morestore or at your home. They stock all the supplies you might want or need for your bird. Including cages, quality food (also available in bulk) and gourmet offerings of fresh parrot chop, supplements and wellness products, wide variety of entertainment options for birds of all sizes... don't settle for the big box pet stores who offer only 1 aisle dedicated to birds, that is poorly stocked at best and often isn't individualized enough to recognize that different birds varieties require a variety of product sizes. AZ Bird store also offers a wide variety of birds available for adoption, from wee little hand fed babies to adults. They also offer boarding, DNA, and more! I have also noted that they have options to meet most budgets, including used/gently used cages, financing via an outside lender (OAC). This is very much of a family-style business that takes pride in getting to know each customer and your bird. They have bird club meetings hosted monthly for those interested in learning more. They also host get togethers monthly for socializing with others who enjoy birds too. Of course my favorite part is that birds are always welcome. I like to support this business because it's a small business, who supports other small businesses in my community, they encourage volunteers and even work with teens should your child wants to earn service learning hours, they support other businesses that are veteran owned and follow sustainable practices from what "doing my homework online " has led me to conclude. Finally, my favorite reason for supporting this business is because they further the cause and give back to the community by educating, encouraging responsible animal care, even assisting with fostering/care in emergency wildfire evacuations. I can really appreciate a business that "puts its money where it's mouth is and actively supports and advocates within the community" improving care and cause.

I took my sheepadoodle here for his first grooming appointment and had such a great experience! He…read moregot the cutest teddy bear haircut and they listened to every detail of what I wanted. Everyone was so kind and patient, and the pricing was really reasonable too. He came out looking adorable and so fluffy. Definitely recommend and we'll absolutely be coming back!

Wonderful service! They're very friendly and my dog Teddy always looks spectacular! Would 100 %…read morerecommend! Teddy always gets a bandana after he gets groomed!

I've been looking for a groomer for my dog Harry. He bites the clippers and is banned from petco. I…read moretried three other groomers in my area. Two couldn't finish the groom and the third refused to groom him at all. I was recommended this place and drove 20 miles to get to it. I highly recommend. They did a fantastic job. He got a full haircut. I've attached a photo of the 5lb Maltese. He is small but mighty.

I don't have an issue with the haircuts. My review is based on the customer service and attitudes…read moreof the staff. Since I've been going to this groomer no one speaks when you enter. There is no greeting, nothing. I understand they are busy, but a simple, "Hello someone will be with you shortly." Is simple. Every time I walked into this establishment, I would say hello after going unnoticed. The owner or manager (the one that does the coloring) has looked up at me on several occasions and continued working. There was no hold on, someone will be with you, no smile, nothing. It just doesn't make you feel welcomed there. I give stellar customer service because I appreciate every customer that walks in my establishment. When someone finally comes to the counter, you're rushed. They charge if you're 15 minutes late, but they don't even work on your pet until hours after your appt. I will be finding another groomer that actually welcomes their customers and show their love for your pets.

Incredible! My baby is so clean and fresh! Santina is amazing !!! we will be back. She received a…read morefull grooming package for 110 and a belly shave for summer. Prices are fair and she is so wonderful and gentle.

First grooming experience for my fluffy boy cat. He's still a baby at 1 years old (and 15 pounds!),…read moreand has struggled at maintaining his coat for a while. Finally decided to find a groomer and was so happy to find this cat only spa! Santina was super attentive and informative about what my cat likely needed and made me feel at ease. My boy does not take to brushing very easily and I was so impressed that he was able to get bathed, groomed, and even shaved some! He didn't seem overly anxious or stressed and went back to his usual dumb boy behavior shortly after returning home. Definitely a great experience! Would recommend for anyone looking for a cat groomer!

Employees at this location are always kind to me and my pupper, However, my only complaint about…read morethis store is that the shelves are always poorly stocked and the items I go looking for are hardly available and this is the closest Petco to my home.

Update: I spoke…read morewith the assistant manager, who is very kind, but informed me that because I had signed for them to remove matting, which I have done for many years, that it was actually my responsibility and that I am to blame for his haircut. I was also told that because my texts with the groomer were kind during the grooming process that it is also my fault for not being angry ahead of time. I was also told that because I picked him up and ran out to take a meeting in my car and did not bring up the concern while I was still at the location that it is again my responsibility. So it seems that this specific Petco grooming location not only does a poor job cutting hair, but also is not understanding or kind towards concerns unless they meet their specific specifications. my dog has never looked worse than coming out of this groomer. I'm not even sure if it's actually my dog at this point. I would avoid this place and go to any other groomer in the entire state. I also don't care about your comments, if you have thoughts or opinions on my dog, I don't really care just groom them make him look good and we can move on with our lives.

In 2019, my wife and I decided to purchase a Goldendoodle addition to our family. We texted Joella…read moreregarding the opportunity (Operating under Phoenix Doodle Ranch - no website - instagram only - same phone number). Her communication was spotty, but we agreed on a F1B apricot Goldendoodle for $1,850.00 and picked him up on November 17th, 2019. Joella never provided the dog's parents information, and would send us photos of an apricot coat doodle (which we requested), stating she would have a male available for us. Well we show up in San Tan Valley, and there are 2 males with light tan coats... No apricot doodles. They informed us it is common to have varying colors and thought nothing of it. We feel in love with the dogs personality and took him home. We often received remarks from other dog parents, questioning if it was a labradoodle, and brushed it off as him having a light coat. Well.... Fast forward 8 months to when we received a Wisdom Health Panel through our veterinarian as part of our his puppy health plan. The results.... we were defrauded. Paying a premium for what we believed to be an F1B Goldendoodle, when the dog is actually part lab (12.5%), part golden (25%), and part poodle (62.5%). The panel shows the parents were a labradoodle crossed with a goldendoodle. The dog is a bundle of joy, but the less than 75% poodle mix has left his hair straighter than most. Requiring more frequent grooming and issues with matting. I contacted Joella to discuss the recent findings, providing screenshots of our conversations confirming she would provide an F1B, and screenshots of the health panel proving otherwise. She responded that she sent in testing for the parents in question, 2 minutes later said the male is 100% AKC certified, and said she would give a full refund if we brought the dog back. I explained the dog is part of our family and we love him, but would agree to a 50% refund AND I agreed to pay for an additional DNA test out of my own pocket to confirm. She reinforced the only refund she would make is if we brought the dog back, and requested I never contact her again. BUYER BEWARE - you may be paying a premium for what you believe to be a goldendoodle, and receiving a different mix of breeds...

I've gotten 2 doodles from this breeder, 5 years apart. The first one had parasites when I got her…read moreand I took care of it and moved on, I was inexperienced and thought it was part of getting a dog. I have more experience now, I got the other puppy a couple weeks ago, she had diarrhea for days and upon taking her to the vet, she had Giardia, Spirochete and coccidia, costing almost $300 after spending $1450 to get her. I let Joella know, and she apologized, acting surprised that there were any parasites and said she'd pay for it. I then spent 3 weeks trying to follow up to get reimbursed for the vet with no response from her. I ended up having to take the puppy back to the vet and she still had giardia, requiring another round of antibiotics. Joella finally responded and reimbursed me $76 out of the now over $400 in unnecessary vet bills. She also came up with excuses as to why she didn't have photos of the puppy's parents, and ignored any texts that related to any important info about the puppy. The puppy is sweet and healthy now, but just a heads up if you choose Azdoodles, you will end up paying double the original price to get the puppy healthy, along with dodged questions from Joella. I recommend finding another breeder, and do your research on BBB.

I have been taking my Shih Tzu here for years, and they always do an amazing job! I have never…read morepicked up my dog with any scratches or cuts. They also leave her very cute. Highly recommend this place for grooming! And it's affordable.

It's been a year since I brought my dog here and I'm still thinking about the experience (I…read moreshould've written this sooner). I just read another review and realized I wasn't the only one who had an issue. I had just moved to town, was at a really low point in life, and was doing the best I could as a college student with a newly-adopted pup. I booked a grooming appointment online and accidentally listed her weight incorrectly -- off by about 15 lbs. Honest mistake. Charge me the difference? Fine. I expected that. What I didn't expect was the way the staff treated me when I picked her up. My dog looked well groomed, but the customer service was awful. The tone, the attitude, the way they acted like I was trying to take advantage of them... it was genuinely upsetting. Instead of explaining anything kindly, they slapped an extra $150 onto my bill and made me feel horrible for an honest oversight. Maybe I messed up the weight. But there was absolutely no reason for the level of rudeness and condescension I experienced. (I will at least give them 2 stars for grooming my dog). Unless they got new staff, the people aren't worth it.

I'm extremely disappointed with my experience at Happy Pet's Palace. Before boarding my dog for the…read moreweekend, I called on Thursday and was quoted $82 total. When I arrived to pick him up, they suddenly told me the bill was $106 instead. The employee even admitted that THEY made a mistake with the quote. I explained that customers should not be forced to pay for the company's error, but instead of honoring the quoted price, they gave me the manager's number and told me to call. I texted multiple times and received absolutely no response. Meanwhile, my dog was essentially being held until I paid the higher amount. I had no choice but to pay the extra money just to bring my pet home. Mistakes happen, but good businesses take responsibility for them. Happy Pet's Palace chose not to. The lack of accountability, poor communication, and refusal to honor their own quoted price was incredibly unprofessional. I would strongly caution others to get EVERYTHING in writing before leaving their pets here.

My boys are treated like kings at Happy Pets Palace! They…read morehold my boys even when they mop the floors! They took our Christmas photo this year too! Thank you!