Such a cool store to look around. The kids loved it. They even have 1 chicken walking around. We'll…read moredefinitely be back to visit again!

I'm giving the store two stars I live near Phoenix and the store is too far away and I fought the…read morebirch were gonna be cheap now that they were trained and I didn't know me as a kid that is 11 years old did it wasn't able to get a bird after waiting a lot of a lot of days until Saturday or something like that when I went there they immediately closed the store. I wasn't even able to get a bird, not even a bird or not even grab a bird so if you live near Mesa and you want to get a bird, please make sure that you don't live the area that is far if not, the store will close and I also recommend if your kid or if you want a parrot or a food or like a toy for your parrot I must warn you a lot of these toys cost 24 or $35 then other stores if it was from the $.99 store or Petco or PetSmart it would usually be around $20 or even $15 so recommend you do not buy a toy in Arizona bird store not that they are trying to force you to pay a lot of money just for a toy that was made out of scratch and if you have a lot of money, you could buy a bird here if they don't if they don't cost you a lot of money but please if you don't have a lot of money and you just want to buy a parrot I recommend going here but at the same time I don't know if you want to go here or not

I was having a mobile pet grooming service come to my. 150.00 each time. Found Sunshine Pet…read moregrooming just down the street from me and decided to give them a try. Very happy with the service and the staff. A bath, nail clipping, ears cleaned for 55.00. Great deal.

You don't quote $65 each for a haircut for two mini schnauzer's and then add $20 for a schnauzer's…read morehaircut because of their skirts. That was very unprofessional on the managers part and it took away from the total tip allotted for the groomers. We won't be returning. Our dogs cuts were very nice but not great by any means. We did not want the skirts kept as long as they were; that's why we were having them groomed in the first place. They didn't listen to what we wanted and charged us more than quoted.

I've been looking for a groomer for my dog Harry. He bites the clippers and is banned from petco. I…read moretried three other groomers in my area. Two couldn't finish the groom and the third refused to groom him at all. I was recommended this place and drove 20 miles to get to it. I highly recommend. They did a fantastic job. He got a full haircut. I've attached a photo of the 5lb Maltese. He is small but mighty.

Everyone here is so nice and Madeline does such a good job with my poodle's cut. I started bringing…read morehim as a puppy so he could get more comfortable with someone else grooming and handling him, and he always walks out looking flawless looking happy! Highly recommend!

Incredible! My baby is so clean and fresh! Santina is amazing !!! we will be back. She received a…read morefull grooming package for 110 and a belly shave for summer. Prices are fair and she is so wonderful and gentle.

They made it a great experience for my cat and you really get what you pay for. I recommend this…read moreplace to everyone! It's simply the best.

I took my 15yo girl for her bordatella shot. I made an appointment on their website and it was…read morequick and easy to set up. I was able to fill out her profile and upload docs. When we got there the check in line was quick to get thru with technicians going over the data and getting us checked in. It was about a 30 min wait I had 2 people in front of me but the savings were worth the wait. After I set up my appointment I got an email for 20% off my service which I appreciated. Vet and the technicians were super nice and personable! Lovely folks!!

Employees at this location are always kind to me and my pupper, However, my only complaint about…read morethis store is that the shelves are always poorly stocked and the items I go looking for are hardly available and this is the closest Petco to my home.

In 2019, my wife and I decided to purchase a Goldendoodle addition to our family. We texted Joella…read moreregarding the opportunity (Operating under Phoenix Doodle Ranch - no website - instagram only - same phone number). Her communication was spotty, but we agreed on a F1B apricot Goldendoodle for $1,850.00 and picked him up on November 17th, 2019. Joella never provided the dog's parents information, and would send us photos of an apricot coat doodle (which we requested), stating she would have a male available for us. Well we show up in San Tan Valley, and there are 2 males with light tan coats... No apricot doodles. They informed us it is common to have varying colors and thought nothing of it. We feel in love with the dogs personality and took him home. We often received remarks from other dog parents, questioning if it was a labradoodle, and brushed it off as him having a light coat. Well.... Fast forward 8 months to when we received a Wisdom Health Panel through our veterinarian as part of our his puppy health plan. The results.... we were defrauded. Paying a premium for what we believed to be an F1B Goldendoodle, when the dog is actually part lab (12.5%), part golden (25%), and part poodle (62.5%). The panel shows the parents were a labradoodle crossed with a goldendoodle. The dog is a bundle of joy, but the less than 75% poodle mix has left his hair straighter than most. Requiring more frequent grooming and issues with matting. I contacted Joella to discuss the recent findings, providing screenshots of our conversations confirming she would provide an F1B, and screenshots of the health panel proving otherwise. She responded that she sent in testing for the parents in question, 2 minutes later said the male is 100% AKC certified, and said she would give a full refund if we brought the dog back. I explained the dog is part of our family and we love him, but would agree to a 50% refund AND I agreed to pay for an additional DNA test out of my own pocket to confirm. She reinforced the only refund she would make is if we brought the dog back, and requested I never contact her again. BUYER BEWARE - you may be paying a premium for what you believe to be a goldendoodle, and receiving a different mix of breeds...

I've gotten 2 doodles from this breeder, 5 years apart. The first one had parasites when I got her…read moreand I took care of it and moved on, I was inexperienced and thought it was part of getting a dog. I have more experience now, I got the other puppy a couple weeks ago, she had diarrhea for days and upon taking her to the vet, she had Giardia, Spirochete and coccidia, costing almost $300 after spending $1450 to get her. I let Joella know, and she apologized, acting surprised that there were any parasites and said she'd pay for it. I then spent 3 weeks trying to follow up to get reimbursed for the vet with no response from her. I ended up having to take the puppy back to the vet and she still had giardia, requiring another round of antibiotics. Joella finally responded and reimbursed me $76 out of the now over $400 in unnecessary vet bills. She also came up with excuses as to why she didn't have photos of the puppy's parents, and ignored any texts that related to any important info about the puppy. The puppy is sweet and healthy now, but just a heads up if you choose Azdoodles, you will end up paying double the original price to get the puppy healthy, along with dodged questions from Joella. I recommend finding another breeder, and do your research on BBB.

I have been taking my Shih Tzu here for years, and they always do an amazing job! I have never…read morepicked up my dog with any scratches or cuts. They also leave her very cute. Highly recommend this place for grooming! And it's affordable.

It's been a year since I brought my dog here and I'm still thinking about the experience (I…read moreshould've written this sooner). I just read another review and realized I wasn't the only one who had an issue. I had just moved to town, was at a really low point in life, and was doing the best I could as a college student with a newly-adopted pup. I booked a grooming appointment online and accidentally listed her weight incorrectly -- off by about 15 lbs. Honest mistake. Charge me the difference? Fine. I expected that. What I didn't expect was the way the staff treated me when I picked her up. My dog looked well groomed, but the customer service was awful. The tone, the attitude, the way they acted like I was trying to take advantage of them... it was genuinely upsetting. Instead of explaining anything kindly, they slapped an extra $150 onto my bill and made me feel horrible for an honest oversight. Maybe I messed up the weight. But there was absolutely no reason for the level of rudeness and condescension I experienced. (I will at least give them 2 stars for grooming my dog). Unless they got new staff, the people aren't worth it.

I'm extremely disappointed with my experience at Happy Pet's Palace. Before boarding my dog for the…read moreweekend, I called on Thursday and was quoted $82 total. When I arrived to pick him up, they suddenly told me the bill was $106 instead. The employee even admitted that THEY made a mistake with the quote. I explained that customers should not be forced to pay for the company's error, but instead of honoring the quoted price, they gave me the manager's number and told me to call. I texted multiple times and received absolutely no response. Meanwhile, my dog was essentially being held until I paid the higher amount. I had no choice but to pay the extra money just to bring my pet home. Mistakes happen, but good businesses take responsibility for them. Happy Pet's Palace chose not to. The lack of accountability, poor communication, and refusal to honor their own quoted price was incredibly unprofessional. I would strongly caution others to get EVERYTHING in writing before leaving their pets here.

My boys are treated like kings at Happy Pets Palace! They…read morehold my boys even when they mop the floors! They took our Christmas photo this year too! Thank you!