Jeremy came highly recommended by two different reef/fish stores. He is extremely knowledgable…read more Jeremy helped turn around my fish only tank algae issues and some great recommendations for my reef tank.

Didn't have the professional courtesy to call back and decline our business. I sent pictures and…read moreeven texted back after no comment!

By far the best call I ever made. Called in asking questions and Chris helped me out so much and…read morejust made my fish dreams come true started off my adventure. Would strongly recommend to use them!

My tank with service by Son Of A Fish today he were very courteous prompt and very professional and…read moredetail oriented my tank never look so good I'm very happy and I highly recommend them

I am beyond grateful for the Fancy Guppy! They (Jennifer...who was wonderful) answered my call…read morepromptly and had me scheduled for service the following day. They helped move 3 tanks and advised me on a better eating / cleaning program for my various types of fish. Gary and Mike were very personable and professional. I really recommend this company!!! Pics will follow!!!

Best aquarium guy of all time. I gave him double what he was asking because we had such a fun time…read moreand none of the fish died! I thought it was a little weird that he insisted on kissing all the fish, but when someone loves what they do that much, how can you argue?

From the owner: Arizona Associated Aquariums and Reefs has been designing installing and maintains aquariums all…read moreover the metropolitan Phoenix area for over 10 years. We'd love to turn your aquatic dreams into a reality!

Chad is the best! He is very knowledgeable and reasonable priced. Help me set my new 36 gallon…read moretank. Looks great! Brian & Via Thanks Chad

I've been using Fishguy Aquariums for monthly maintenance, for several years. I've had multiple…read moretanks and they always look stunning. Bonus, I get different ornaments every month! Fishguy Aquariums does a great job and keeps my tank looking clean and my fish healthy. I highly recommend!

amazing service...guy works super fast and efficient and knows more about fish than anyone you…read moreprobably know.

From the owner: Always here to help a fin in need We offer maintenance…read morestart, ups, cleanings and more

i am getting my son into the wonder hobby of fish! hes 3 so ITS TIME!…read more We had just left one other aquarium that was, WOOF, and im so glad i stopped in here. First, the staff are young and super personable! quirky and friendly. one staff was particularly sweet, Courtney. She let my 3 year old bother her. he gets so excited "LOOK LOOK" and she played along, i really appreciated that. The fish looked so great and healthy They only had 2 bettas BUT they were in small tanks, not cups, and well cared for! one was in a planted tank, i am sure it was a red hellboy, it was a beautiful set up and great display. please sell me the whole display. the other was a remarkable black betta! i GREATLY appreciated their respect of all living fishes and they are really raising the bar for betta care in retail environment. When we are ready to buy, ill be back to courtney, she and i planned out a great 10 gallon community tank! im stoked. The also have meds on hand which, we all know, can be hard to find good products and great prices!

I purchased premixed saltwater for my reef tank from Artistic Aquariums in Chandler yesterday at…read moreapproximately 3:45 p.m. This morning, while preparing to perform maintenance before leaving town tomorrow, I tested the premixed water with my calibrated digital refractometer. The salinity measured only 1.021, which is below safe level for a reef tank. Because I needed to use the water before my trip, I called the store around noon to ask what salinity they mix their water to and whether I could receive a refund or replacement if I was accidentally sold the wrong solution. I went to the store so I could demonstrate that I had not used the water and to work toward a reasonable solution before discarding it. The employee working that day was new, working alone, and genuinely did everything she could to help me. She was kind, patient, and professional throughout the entire interaction. Unfortunately, she had very limited authority and had to repeatedly contact the owner for direction. My disappointment is not with her, it is with the ownership and leadership. While there, we tested the water together. Their refractometer read approximately 1.024, while my calibrated tester consistently read 1.021-1.022. I recalibrated my tester in front of her and received the same results. I wasn't demanding confrontational or disrespectful. I tried to compromise. I requested either a refund or, at the very least, a store credit since the product was less than 24 hours old and unusable for my aquarium. The owner declined both requests. Instead, I was offered only two options as a "one-time courtesy": * Dump the water and refill the container with more of the same water that day. * Return within one week for a replacement. Neither option was workable because I was leaving town the following day. I even asked if the one-week timeframe could be extended since I would be away, but the answer was no. I also asked to speak directly with the owner. I was told he was too busy and would call me later. What makes this even more frustrating is that the store has a posted 14-day return policy, to which should apply to this product per the small print, and this purchase wasn't even 24 hours old. The one-week limitation I was given did not appear to align with the store's posted policy or with what I believe is reasonable customer service. To verify my equipment wasn't the issue, I stopped by Kona Reef and tested their premixed saltwater with my calibrated tester. Their water measured 1.025, confirming that my tester was reading accurately. This isn't really about an $8 purchase. It's about accountability, consistency, and standing behind the products you sell. I made every reasonable effort to find a fair compromise, but I left without a workable solution. If you value customer service and ownership that stands behind their products, I would encourage you to consider this experience before choosing to do business here.

I have now been using Reef Dr. for 2 years. I can promise you that the following statements are…read moregenuine: they're consistent, thorough, and knowledgeable. Lastly, but more importantly, the Reef Dr is a business. This isn't some kid doing water changes on your 5 gal guppy tank. This is the Reef Doctor.

Very knowledgeable and geinuenly helpful in creating the perfect tank for my fish. Ari really…read morecares and helped me turn my vision into a reality for my fishys now tricked out home.. Ari really listened and helped me find piceses that are a perfect fit for my clown and puffer fish. He knows his stuff, in regards to what differnt types of fish like and need in their environment to thrive. The best part, is that Ari helped me keep the price extremly reasonable and taught me how to up keep my tank and keep it looking clean. You can tell right away that Ari is passionate in his craft. I'm so happy I met him and want to say thank you again. I'm sure he can help you too, and I'll definitely be going back to see the doctor himself.

Staff is friendly and knowledgeable. They don't mind educating you so that you are making the right…read morepurchases and always have great deals for new fish hobbyists. The only downside is you will likely end up a major fish person with many aquariums this is a fun hobby!

We found a large selection of fish and equipment! The team members were fun and informativeread more

Customer service at the power and mckellips is horrible, I brought my dog in today, and a older…read morewoman groomer was extremely rude. At the expense of a dog groom now 90.00, that is not worth it. I half expected my dog to be poisoned. Then I was accused of not paying the bill. Had I had more time I would have chatted with the store manager. They just acquired a bad review and lost a customer today. 6.5.2026

I'm extremely disappointed with my experience at the PetSmart on Stapley today…read more I purchased a bag of pet food and used my rewards points toward the purchase. When I got home, I noticed the bag had webs all over it. When I opened it, I found bugs and webs inside the bag. I then checked the expiration date and discovered that the food had expired FOUR MONTHS AGO. Obviously, I immediately took the food to the PetSmart to exchange it. I expected this to be a very simple situation, especially since I had literally purchased the food about an hour earlier. Unfortunately, the customer service I received made an already frustrating situation even worse. The female cashier with the nose ring and piercings on her face provided no greeting, showed very little willingness to help, and was extremely rude and dismissive throughout the interaction. There was no apology or acknowledgment of the fact that I had just been sold expired pet food containing bugs and webs. To make matters worse, I was initially told I needed to pay a difference for the replacement food. While the difference itself was small, that was not the point. I had used my rewards points on the original purchase, and I should not have been put in a position to pay additional money because the store sold me expired, contaminated pet food in the first place. I had just purchased it roughly an hour earlier and was simply trying to exchange an unsafe product. What really bothered me was the complete lack of effort to make the situation right. Mistakes happen, but when a customer is sold pet food that is four months expired and contains bugs and webs, the appropriate response should be an apology and a genuine effort to resolve the issue--not an attitude that makes the customer feel like they are inconveniencing the employee. The condition of the food is a serious quality-control issue, and the customer service I received afterward was equally disappointing. The employee working the front counter needs additional training on basic customer service, professionalism, and handling situations where the store is clearly at fault. I hope PetSmart takes this seriously and checks the inventory on their shelves to make sure other customers aren't unknowingly purchasing expired or contaminated pet food.