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Serrano's Aquatics

5.0 (1 review)

Services - Serrano's Aquatics

Aquarium services

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7 months ago

amazing service...guy works super fast and efficient and knows more about fish than anyone you probably know.

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The Happy Fish - Moorish idol in insert aquarium

The Happy Fish

(18 reviews)

They literally changed our fish tanks' life! Our tank went from dark sad and gloomy to happy,…read morebright, and colorful. I couldn't thank them more for the glow up they gave our tank!! I love looking at it all the time :)

HORRIBLE AND COSTLY EXPERIENCE!!! I called Jeremy to get an estimate for a custom tank build in…read moreJanuary 2020. I had a large tank was leaking so I had to move 2 large cichlids to a smaller temporary tank. He came to my house and took measurements. He knew the urgency of my request due to my fish being in a temporary holding tank... BUT I NEVER HEAD BACK FROM HIM. I tried to call, text, and email for follow up for 2 weeks on a timeframe... no response. After over 2 weeks of no response, I searched more and finally found a tank builder through Aquarium Arts in Mesa, which took another 3+ weeks to actually get a tank made. Never heard from Jeremy during this entire ~6 week process. The lack of response and delay in getting my fish into a new tank caused my huge Blood Parrot to get sick and eventually die, even after taking him to an aquatic vet twice for treatment. Jeremy was simply unresponsive, unreliable, and unprofessional. He had all of my contact info...phone, email, and address. He was at my house. He has no excuse for his lack of response. He likely didn't see the opportunity for the cleaning service as he seems to focus on salt water tanks, so he likely decided to just move on and leave me hanging... this is not a business that cares about customers, referrals, or being professional.

Serrano's Aquatics - aquariumservices - Updated May 2026

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