I came to the Woof Gang location in Miami Lakes because I had previously gone to the Plantation…read morelocation and recently moved, so this one is closer to me. As I walked in, the staff was very friendly but there seemed to be some confusion about the services I had booked. I scheduled the Luxury Bath, which includes nail trimming, ear cleaning, and the additional amenities, along with add-ons for deshedding and hypoallergenic shampoo. The receptionist repeatedly mentioned she would tell the groomer to remove the extras, and I had to clarify a couple of times that I did in fact want the full luxury bath with the add-ons before it was understood. The service took about an hour and a half. I'm unsure if they rotate staff on the dogs at this location, but at the Plantation location one groomer is assigned to the dog and it typically takes about an hour. My dog doesn't love nail trims, but I did notice his nails had several broken pieces afterward. I'm also not sure if he was properly deshedded. For the price I'm paying, I expected a different level of service and attention to detail. Based on my experience, I would recommend the Plantation location instead.

Ah, this location! A tale of two visits. In December, I was…read moremet with delight: the products were perfect, the employee was helpful, and everything went smoothly. A true holiday miracle. Fast forward to January... and, well... things took a turn. The employee we encountered seemed deeply committed to her phone, demonstrating a masterclass in ignoring customers. No greeting, no "Can I help you?", no answers to our very polite (and clearly confused) questions. It was... an experience. The products remain excellent, and when the stars align, the employees are wonderful. But it seems my future visits will depend entirely on cosmic luck, planetary alignment, or perhaps the employee lottery. In short: products - five stars. Service - mood-dependent. Will I return? Possibly, if fortune favors me.

I've been coming to this Pet Supermarket (57th Ave in Miami) for many years and I've always been…read moregreeted when I walk in and they are always willing to answer any questions I have due to the fact that I have 2 big fur babies with different needs and different situations and they are 2 different breeds. Eddie and Jazlyn helped me find everything I needed on this particular day and helped me as far as recommending certain things for my baby that has horrible allergies, I appreciate help with products especially if I know they work and Eddie gives the same thing to his dog and it has helped tremendously....so crossing my fingers it works, either way I will always come back and always get advice and get all my pets needs from here! Thank you Eddie and Jazlyn for your help and advice

Amazing customer service, prices are a bit high but I get very good merchandise / productsread more

This pet location is conveniently located for me for my after work, pet shopping pickups. But…read morethat's not the only reason I decide to shop here. What gets me to come back are the coupon deals I receive via their VIP rewards and their customer service. For almost every purchase I do for my 2 cats, whether it's food or litter, I always receive great deals. And not only are you allowed to just use the store coupons, you are allowed to add to the mix manufacturer's coupons-- better savings! And, on top of the savings are the customer service, either when calling in or in person, there's always someone there to help answer any pet question. My most recent service help was from Stephanie. I was interested in switching my cat's food to a different brand and wanted to know how to do so and if there was any return policy in case I needed to switch foods if the animal didn't like it. She went out of her way to explain the return policy and also recommended me which brand to choose from the decisions I had a confusion with-- explaining to the details of what the difference was for grain free items and if regular vs wilderness items. Thanks again for always being great!

Haad a bunch of dead fish...people in the front talking instead of helping customers. bad pet…read moresupermarket.

Update - October 1, 2026…read more I'm updating my review because there have been some developments since my original post. As of today, I still have not had direct contact with the owner who sold me my puppy, and I have still not received a response from Puppy Support regarding my claim. The Florida location also no longer answers my calls. I did open a dispute, and shortly after that I was contacted. Because they are now in contact with me, I decided to cancel the dispute and give them an opportunity to address the situation directly. I do want to be fair and acknowledge that the owner's sister has been communicating with me. She had nothing to do with the original transaction, but so far she has been professional, kind, and helpful in communicating with me, and I appreciate that. At this point, I'm still waiting for a response from Puppy Support and for the situation to be resolved. I'll continue to update this review as things progress.

I had a wonderful experience I went in not expecting to…read moreget a puppy really was just looking and being nosey lol. Then I met Sia which I now named Chocolate a BEAUTIFUL well behaved toy poodle ! Ms. Michelle was extremely nice patient and very educated on all puppies you could tell she takes great care of all puppies and loves them as her own . Very satisfied with our puppy and service. Will be recommending to all

It's wonderful, helpful friendly explains things will go out their way for you. I've never been to…read morea pet store. That is so friendly and so helpful.

The owner and staff are super nice and helpful!! This place has all your pet needs and affordable…read morepricing

I have been using Walmart Pet Rx for almost a year and even recommended you to my Vet., that all…read morechange changed as of yesterday February 8. On February 3rd I placed a refill order for my 15-year-old Golden retriever who has Gait issues, the drug was for Galaprant and she is highly dependent on it for joint pain. I still had enough pills for a few days and was refilling the RX in a timely manner for my veterinarian to be contacted and for the mailing of the product. Yesterday afternoon five days after putting in the request for the refill I went ahead to the Walmart pet RX website to see when I would receive my the medication. According to your website the medication was not mailed out yet because it was waiting pharmacy approval. I then went ahead and contacted my veterinarian and told them that the refill request was sent to them five days ago from Walmart P. and  my dog is going to need the drug soon. An hour later my vet called back to tell me they never received a request for refill, immediately after speaking to them I contacted your customer service center. I spoke to a gentleman who was very polite and listened to my situation, it was then your customer service agent apologized and told me that the product was "actually out of stock". When I told him that according to Walmart P. order history it was not sold out and they were waiting approval. I then questioned why wouldn't Walmart tell me that the product was simply out of stock? When they have certainly never had a problem with the verbiage Out-of-Stock before? ( for example Denamarin refills) I discussed with him how disappointed I was at Walmart pet RX basically lying to me  which resulted in me having to question my veterinarian's follow though . I then told the customer service agent to immediately remove any future Auto Ship  orders and then I will be closing my account with Walmart pet RX immediately, and this decision was not based on a simple mistake but the customer being misled and lied to. I will be sharing my experience to let others know what happened so they do not go through the situation with their pets. I've always sung the praises of Walmart and think that you do provide excellent customer service and it's for that reason that I am shocked and immensely disappointed that Walmart Pet RX unnecessarily misled a customer about a prescription awaiting approval rather than be upfront and honest about it being out of stock. I've already joined another pet RX company that requires a membership fee, and perhaps there's the lesson,  you get what you pay for.

RUN from them they are a HORRID company they harass the vets office, and you as a consumer EVEN…read moreafter the vets office sent script . Horrible CS ...if you want your vet harassed , and tons of emails ..... only to find out we are out of stock ...... RUN !!! They do not care about pets They should have a Negative 10 stars --- time wasted was hours !!!!

My boyfriend & I are first time pawrents & after doing a lot of research online we decided…read moreglamorous puppies was the best choice and it was the best decision we could've done! We took home a healthy & adorable 3 month old red toy poodle & we named him Jäger! He's now 5 months and is doing super good. They are a small local business which I love! Ambiance in the store was also very clean & neat. You can tell they truly care for the puppies and take good care of them! The staff was super attentive & helpful when we were going through the process. I highly recommend glamorous puppies to all my friends & acquaintances that are interested in buying a pup! Definitely will be coming back in the future & I'm so glad I found a puppy shop I can trust. Thank you glamorous puppies for helping find my best friend

Smooth transaction, Denisse immediately found my puppy, and it all went right…read more I'm happy with with my Havanese she's as tiny as she is active.

Not very good customer service. They would'nt replace…read moreitems that came to me in packaging that was clearly bloated and when opening it you can smell the weird gas. They said it that was normal and would not let me exchange/return them. Also before that, I pushed back the date of an upcoming autoship and they still sent it to me after I changed the date and charged me..

Amazing Pet Pharmacy! Affordable prices. Good customer service. Definitely recommend.read more

Absolutely amazing puppy play place! When we went they did…read morenot have a lot of puppies. However, the owner was very helpful on letting us know when new puppies come in and was very fun to talk to, she told us puppies come in on Tuesday, and are put out on Thursday so they are checked at the vet before coming to the playroom. The puppies are very sweet and their individual homes were very nice, they have their own beds, water, and food. The puppies are very great at socializing as well, so soft and cute! I can't wait to go back!

If you look for their times in Apple Maps it shows that they are open everyday until 7pm. We went…read moreon Sunday and arrived there at 5:15 and when you get to the front they tell you that they'll close in 15 minutes which is crazy considering we came almost 2 hours before closing time. Later on I found out that they posted in their Instagram story at around 4:20 that they'll close at 5:30 earlier. This means that you have to be checking their stories to see if there will be any changes. Best thing to do is to call them or message them on Instagram to find out if they'll close early that day. Not good for business.