Ah, this location! A tale of two visits. In December, I was…read moremet with delight: the products were perfect, the employee was helpful, and everything went smoothly. A true holiday miracle. Fast forward to January... and, well... things took a turn. The employee we encountered seemed deeply committed to her phone, demonstrating a masterclass in ignoring customers. No greeting, no "Can I help you?", no answers to our very polite (and clearly confused) questions. It was... an experience. The products remain excellent, and when the stars align, the employees are wonderful. But it seems my future visits will depend entirely on cosmic luck, planetary alignment, or perhaps the employee lottery. In short: products - five stars. Service - mood-dependent. Will I return? Possibly, if fortune favors me.

I came to the Woof Gang location in Miami Lakes because I had previously gone to the Plantation…read morelocation and recently moved, so this one is closer to me. As I walked in, the staff was very friendly but there seemed to be some confusion about the services I had booked. I scheduled the Luxury Bath, which includes nail trimming, ear cleaning, and the additional amenities, along with add-ons for deshedding and hypoallergenic shampoo. The receptionist repeatedly mentioned she would tell the groomer to remove the extras, and I had to clarify a couple of times that I did in fact want the full luxury bath with the add-ons before it was understood. The service took about an hour and a half. I'm unsure if they rotate staff on the dogs at this location, but at the Plantation location one groomer is assigned to the dog and it typically takes about an hour. My dog doesn't love nail trims, but I did notice his nails had several broken pieces afterward. I'm also not sure if he was properly deshedded. For the price I'm paying, I expected a different level of service and attention to detail. Based on my experience, I would recommend the Plantation location instead.

Amazing customer service, prices are a bit high but I get very good merchandise / productsread more

WOW THE STAFF !!! what a amazing experience i didnt feel right without leaving a review.. they're…read morethe best ! show real love and care for the animals and are so kind and loving since you walk in they should be on the TV for your comercial !!! I will definitely come back here and always recommend this store ! as a pregnant mama I felt sooooooo loved here lol and got everything I was looking for !

Haad a bunch of dead fish...people in the front talking instead of helping customers. bad pet…read moresupermarket.

I always do business with pet supermarket because I find good value and people that works is really…read morenice however this is the third time I have problems with this store and this is the last time I come over here because of diferent issues.. I will continue being a pet supermarket brand customer I just won't come to this one that is closer to my location any more I rather drive far to another location

I had a wonderful experience I went in not expecting to…read moreget a puppy really was just looking and being nosey lol. Then I met Sia which I now named Chocolate a BEAUTIFUL well behaved toy poodle ! Ms. Michelle was extremely nice patient and very educated on all puppies you could tell she takes great care of all puppies and loves them as her own . Very satisfied with our puppy and service. Will be recommending to all

From the owner: Puppy Heaven FL – South Florida’s Trusted Boutique for Teacup and Toy Breed Puppies…read more Looking for the perfect teacup or toy puppy? Visit Puppy Heaven FL in Sunrise for a high-end puppy experience trusted by families and even celebrities. We specialize in Teacup Yorkies, Pomeranians, Maltese, French Bulldogs, Shih Tzus, Poodles, Morkies, and other adorable designer mixes—each raised with love, early socialization, and expert care. What We Offer: • Healthy, vet-checked puppies • Clean, comfortable boutique setting • Financing and affordable delivery throughout Florida • Lifetime support from a caring, knowledgeable team All puppies come with up-to-date vaccinations, a health guarantee, and a puppy starter kit. Make your dream puppy a reality. Schedule an appointment or browse available puppies online today.

It's wonderful, helpful friendly explains things will go out their way for you. I've never been to…read morea pet store. That is so friendly and so helpful.

The owner and staff are super nice and helpful!! This place has all your pet needs and affordable…read morepricing

RUN from them they are a HORRID company they harass the vets office, and you as a consumer EVEN…read moreafter the vets office sent script . Horrible CS ...if you want your vet harassed , and tons of emails ..... only to find out we are out of stock ...... RUN !!! They do not care about pets They should have a Negative 10 stars --- time wasted was hours !!!!

I have been using Walmart Pet Rx for almost a year and even recommended you to my Vet., that all…read morechange changed as of yesterday February 8. On February 3rd I placed a refill order for my 15-year-old Golden retriever who has Gait issues, the drug was for Galaprant and she is highly dependent on it for joint pain. I still had enough pills for a few days and was refilling the RX in a timely manner for my veterinarian to be contacted and for the mailing of the product. Yesterday afternoon five days after putting in the request for the refill I went ahead to the Walmart pet RX website to see when I would receive my the medication. According to your website the medication was not mailed out yet because it was waiting pharmacy approval. I then went ahead and contacted my veterinarian and told them that the refill request was sent to them five days ago from Walmart P. and  my dog is going to need the drug soon. An hour later my vet called back to tell me they never received a request for refill, immediately after speaking to them I contacted your customer service center. I spoke to a gentleman who was very polite and listened to my situation, it was then your customer service agent apologized and told me that the product was "actually out of stock". When I told him that according to Walmart P. order history it was not sold out and they were waiting approval. I then questioned why wouldn't Walmart tell me that the product was simply out of stock? When they have certainly never had a problem with the verbiage Out-of-Stock before? ( for example Denamarin refills) I discussed with him how disappointed I was at Walmart pet RX basically lying to me  which resulted in me having to question my veterinarian's follow though . I then told the customer service agent to immediately remove any future Auto Ship  orders and then I will be closing my account with Walmart pet RX immediately, and this decision was not based on a simple mistake but the customer being misled and lied to. I will be sharing my experience to let others know what happened so they do not go through the situation with their pets. I've always sung the praises of Walmart and think that you do provide excellent customer service and it's for that reason that I am shocked and immensely disappointed that Walmart Pet RX unnecessarily misled a customer about a prescription awaiting approval rather than be upfront and honest about it being out of stock. I've already joined another pet RX company that requires a membership fee, and perhaps there's the lesson,  you get what you pay for.

My boyfriend & I are first time pawrents & after doing a lot of research online we decided…read moreglamorous puppies was the best choice and it was the best decision we could've done! We took home a healthy & adorable 3 month old red toy poodle & we named him Jäger! He's now 5 months and is doing super good. They are a small local business which I love! Ambiance in the store was also very clean & neat. You can tell they truly care for the puppies and take good care of them! The staff was super attentive & helpful when we were going through the process. I highly recommend glamorous puppies to all my friends & acquaintances that are interested in buying a pup! Definitely will be coming back in the future & I'm so glad I found a puppy shop I can trust. Thank you glamorous puppies for helping find my best friend

Smooth transaction, Denisse immediately found my puppy, and it all went right…read more I'm happy with with my Havanese she's as tiny as she is active.

I was having no success getting my pups medication in blister packs from any other online pet…read morepharmacy. ALLIVET not only got the medication in the form I wanted, they went out of their way to get the prescriptions immediately from my vet and delivered the correct medication to me the next day. I WILL ONLY USE THIS PHARMACY in the future. Not Pet Meds or Chewy's made any effort to obtain what was needed.

WORST PET COMPANY IVE EVER DEALT WITH. Do not use for anything at anytime. My dog needed pills they…read moretook 2 weeks to arrive. Customer service??? NOPE, they are terrible across the board. TRY SOMEONE ELSE.....ANYONE ELSE.

If you look for their times in Apple Maps it shows that they are open everyday until 7pm. We went…read moreon Sunday and arrived there at 5:15 and when you get to the front they tell you that they'll close in 15 minutes which is crazy considering we came almost 2 hours before closing time. Later on I found out that they posted in their Instagram story at around 4:20 that they'll close at 5:30 earlier. This means that you have to be checking their stories to see if there will be any changes. Best thing to do is to call them or message them on Instagram to find out if they'll close early that day. Not good for business.

I brought my cousin here from Indy because she found the location while visiting and ended up…read moreenjoying Puppy City myself. The establishment is clean, the puppies are happy and well taken care of and the owner is an absolute kind young lady! Samantha thank you for taking the time to chit chat with me and may you continue to have a much successful in your business. It was a very tranquil and fun visit with you and your furry friends!