If you look for their times in Apple Maps it shows that they are open everyday until 7pm. We went on Sunday and arrived there at 5:15 and when you get to the front they tell you that they'll close in 15 minutes which is crazy considering we came almost 2 hours before closing time. Later on I found out that they posted in their Instagram story at around 4:20 that they'll close at 5:30 earlier. This means that you have to be checking their stories to see if there will be any changes. Best thing to do is to call them or message them on Instagram to find out if they'll close early that day. Not good for business. read more

I brought my cousin here from Indy because she found the location while visiting and ended up enjoying Puppy City myself. The establishment is clean, the puppies are happy and well taken care of and the owner is an absolute kind young lady! Samantha thank you for taking the time to chit chat with me and may you continue to have a much successful in your business. It was a very tranquil and fun visit with you and your furry friends! read more

Absolutely amazing puppy play place! When we went they did not have a lot of puppies. However, the owner was very helpful on letting us know when new puppies come in and was very fun to talk to, she told us puppies come in on Tuesday, and are put out on Thursday so they are checked at the vet before coming to the playroom. The puppies are very sweet and their individual homes were very nice, they have their own beds, water, and food. The puppies are very great at socializing as well, so soft and cute! I can't wait to go back! read more

Puppy City - A Pomeranian puppy that was available to play with - Pet Stores Near Me - Miami, Florida

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I came here all the way from WPB to see the puppies but they had a sign that they were out that day so make sure u call before going in. You can see the dogs from outside playing around and it was so cute! read more

So cute! If you're looking to adopt, this place is perfect for you to play with different kinds of breeds and see which one matches with you! Or if you just want some puppy therapy anew at go participate in strengthening the puppies social skills, you can stop by, pet and play either all the lilies you want! No strings attached ! read more

We had a great experience with Puppy City - they have beautiful and extremely well taken care of puppies. They came to our office as part of an event and we look forward to visit the storefront. I love that they do puppy therapy sessions - who doesn't love puppies? read more

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Earlier today I visited Puppy City on Bird road and was shocked to see the condition of the puppies. Two of the puppies specifically were very apparently malnourished and you could see every bone in their body( see photos below). The other fluffier puppies were in the same condition but it was not as obvious because their fur concealed it. Furthermore they have a policy that when you come to play with them you have to pay 2 dollars to feed them treats however, they were not at all treats. It was a cup of kibbles and the dogs all fought over a bite. Customers should not be paying to feed dogs the food that they require as growing dogs. There was also an instance where when of the dogs peed on the floor and when I told the lady working there she blatantly ignored me because she was on her cell phone. It got to the point where another one of the puppies started drinking the urine which is an extreme health hazard. The puppies are all also cover in urine and feces. It was outright disgusting and disturbing to see how these dogs were living. If I could give this 0 starts I would read more

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Lizzy and her team were amazing they helped us find the perfect puppy. If you are looking for a puppy don't look anywhere else the puppies here are taken care and loved by the employee. read more

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I saw this place on tik tok and I lived not too far away from the place so me and my family decided to go. We had to keep our mask on the whole time and they gave us hand sanitizer right before we came in. Then they gave us gloves and shoe covers. And after that we played with some of the most adorable puppies!!!!!! I would've taken one home but I already have 7 pets at home:(. But this place was so fun and cool I totally recommend anyone to come here you don't even need to buy a puppy you could just go in and play. (Also the prices to buy puppies here are actually cheaper than other puppy places) read more

Puppy City - This cute dog!!!! - Pet Stores Near Me - Miami, Florida

Samantha was very good to us!! She found a shitzu that is very capable us. We love him so much. We had a great time spending time with the different breeds of dogs. read more

Where do I even start? First thing I noticed when I got to this place was the fact that there was no gate so the puppies could run out of the shop and get hit by a car. When I walked in there was poop and pee everywhere and it smelled so bad. The puppies were filthy covered in poop and dirt. So sad. When I stayed for a few minutes the two dachshund puppies started aggressively fighting, not play fighting. The girl who worked there just watched and payed no mind to it. I told her she needed to stop it! I intervened and separated the pups. She told me there is nothing she could do about it and had an attitude. "they are puppies" she told me. Basically telling me I'm crazy even though I'm a dog groomer with years of experience and I also have dogs of my own. I know the difference between that and play fighting. The puppies screamed in pain and I could not watch anymore so I had to leave. Do not support this business. Absolutely heartbreaking conditions for these puppies. read more

My partner and I just adopted our first dog together from Puppy City. I had about 10,000 questions that were happily answered by the patient, caring staff. This place is unlike ANY pet shop. First and foremost, the dogs live a fabulous life. They each have their own house and are free-range all day. It is not like a scary pet shop, where you know the animals are being abused. That is why I felt comfortable buying from here. People who are looking at Petland should redirect their attention to this place. Not only are their prices for puppies entirely fair, the staff LOVE these dogs. When we got our mini labradoodle, one of the girls in the back came out and literally had tears in her eyes, saying how much she loved him and was so happy he found a good home. He is basically housebroken already, listens very well, is great with other animals, has a clean bill of health by our vet who says he's very healthy, and has stolen our hearts. We couldn't recommend a better place to find your next family member! read more

Thank you very much Puppy City family ! Garu has been an amazing companion. They have been helpful and nice with us ! We just picked up our Christmas present. read more

Absolutely atrocious business. Workers are rude and the dogs are either malnourished and exhausted. The entire place smells like piss and so do their puppies. They make you pay to "feed puppies" like it's some sort of petting zoo. They are DOGS for gods sake not ducks in a pond. Have never seen anything like this. The dogs are obviously from mills and while they say that their number one priority is the "safety and health" of their dogs , it's obviously not. This place is absolutely disgusting. All "puppy stores" should be shut down but this one in specific is by far one of the worst I've seen. Looks like a lovely place from the outside as the dogs aren't caged when you walk in but this business is a wolf in sheep's clothing. Get your puppy from a reputable breeder or adopt but do not come here unless you want to spend thousands for a dog with health issues for the rest of its sad life. read more

An absolutely wonderful experience at Puppy City. The entire staff is very helpful, friendly and knowledgeable. They found us our perfect match, our baby boy with whom we are very much in love! The purchase process was easy, they were all very professional! We are customers for life! read more

By far the cleanest puppy store I've ever been to and the staff is super nice and the dogs are really taken care of. I got my puppy on Sunday and I will definitely be recommending this puppy store! read more

They advertise "play with puppies" but if your not there to buy one then they tell u to leave. It smelled awful in there and dog pee everywhere. Spare your time and find another place. read more

Este lugar es maravilloso,una gran ondea súper diferente a todas las demás tiendas de mascotas,lo mejor es que puedes relacionarte con ellas,súper recomendado para que lleven a sus hijos,me encanto read more

This place is AWESOME. The owner is extremely warm, friendly, and accommodating. The puppies are very well trained. The general environment is amazing, I would even say its therapeutic. COME VISIT THIS PLACE!! It's also super clean and takes precautions such as hand sanitizer at the door. If I could give a sixth star, I would. read more

Great staff and quality service, love coming to see these puppies healthy and happy to play, great place to buy a puppy

This place is amazing! The owner is very friendly and thoughtful. They care for their animals very well and the safety regulations made me feel very safe. Such an amazing business idea! read more

Amazing customer service! Love my golden retriever! Would definitely do business with them again.

I came to visit not planning on taking a dog home. However,I fell in love with one of their dogs. Not only did they tell me that she was available but I was asking questions and cuddle with the puppy for hours and when I decided I wanted to take her home they said she was reserved and wouldn't be able to take her home. Yet they said she didn't even have a name yet? Definitely never would come back here. Worse mistake you can make is letting someone get there hopes up about a dog just to say that they can't take them home. Not to mention they had a lot of the past dogs they haven't sold yet in the back locked up in small cages. How are they supposed to get a home if they're locked up in the back? Wouldn't recommend going. I definitely regret doing so. I will like to add that in no means was I disrespectful to any of their employees I legit just said it was okay and walked away. Part of being a small business owner is owning up to your mistakes. My boyfriend had left his number just in case and rather calling and apologizing for making the mistake of tell us she was available when she clearly wasn't they instead called him screaming and cursing at him just because I left this review. goes to show just who the owners are. read more