After trying to trouble shoot over the phone, the technician came to the house as scheduled. The…read moreonly thing wrong was that my clock had reset and that's why my tub was running when I thought that it shouldn't be. He could have told me anything he wanted and in likely would have paid to have it fixed. Instead, he educated me, charged me for the trip (as he should have) and left with a smile and a handshake. They have my business!!!

I called spa direct with a problem I was having with my hot tub. Spoke with Steve and and Ralph…read more They both went above and beyond to try to help me . They were more than helpful help figure out my problem. You just don't see that kind of customer service these days. I was very impressed with their knowledge and service. He helped troubleshoot the issue by phone. AND it was past their closing time. Unfortunately, I purchased my tub from a company in Columbus. They sent a tech (in the loosest since of the word.) and charged me almost $700 to come and check it out. they replaced a fuse and off they went. Needless to say, a huge waste of money. I will give all of my future business to Spa Direct and credit is to Ralph. He is very knowledgeable and more than happy to help. Great Job!

Had a leak in the basement, coming from the kitchen sink drain. Called these folks and they came…read morethe next morning. Josh called day of and said they could come a little earlier than the appointment window, which worked out fine. As I suspected the 60-year-old drain pipe had a hole, actually a crack when he pulled it off. He fixed it right up, and though we know the rest of the pipes, original to the house, will need replaced eventually this got us going again. Price was reasonable for what it is. Service was great.

Called for a simple shower facet install, $850 quote is $400 more than the next highest quote. What…read morea rip off!

Just finished having our side and front porches coated. Our expectations were high as they had…read moredone a nice job on our garage floor a year ago. We were not disappointed. The owner, Rick, continued to shine with his responsiveness and suggestions (he even had us come out to his home to see his porch as we were concerned about the color we were considering). The actual installation crew, led by Little Tyler, was amazing. They dealt with heat (90+), humidity and rain over several days, but they were not satisfied until it was perfect. It took longer than expected to complete but because of factors they did not control. They worked through the weekend to keep the process moving. For the price, they are so worth it. Highly recommend.

Our garage floor was getting chipping and pitting, so now that we started moving out of the harsh…read morewinter weather we decided it was time to get a new floor coating. We had a great experience with Columbus Garage Floor Coating. They came out to take a look, provide an estimate, and show the colors we could choose from. The day of the work, they showed up in the quoted window and were friendly and efficient with the job. A few days later, the owner called to check in and we mentioned a concern, and he had a manager out in less than 24 hours. The manager confirmed that they would need to do a little extra work, and he had a team out within 24 hours to handle it. Again, they were friendly and efficient and said they would get the issue taken care of. Everything looks great, and we're very happy with how it turned out!

Used these guys 6 yrs ago for house power washing . Great job . Called them for gutter cleaning and…read morerepair. They never answer the phone , don't answer emails. Finally got a text at the last minute to schedule . Two men came out and cleaned the gutters ( I guess they did a good job , I can't get up on a ladder and look). I asked for a leak repair , but they told me it couldn't be repaired , needed replaced .. which is fine . They charged me $275 for gutter cleaning ( kind of high , but ok since I couldn't do it myself) and then another $75 for repair, that was never done . Tried contacting them numerous times to get a refund of $75. No luck .

Quick response & scheduling. No response to follow up on repair or billing questions.read more

My new house had a sidewalk leading to the front door that had sunk. This was a very easy project…read moreto get done because they were quick to respond, schedule and complete the work. I wasn't home when they did the work so it was like magic to return from work to see a nice, level sidewalk. The price was very reasonable. I would hire them again.

Very happy with B-Level. We have a large indoor swimming pool that is 20 ft wide by 42 feet long…read moreand has solid concrete deck extending out all around it. The total pool room area has 2500 square feet of concrete. That is a lot of concrete slab that has sunk, tilted and cracked in the 40 years since we built it new. We feared that we would have to have it broken up, removed and replaced at an enormous cost. We decided to call B-Level. The phone was answered very professionally and courteous. The company owner visited our house within a short time and also was very professional, courteous and really knew what he was talking about and what we needed to correct the problem. I usually get at least three quotes when spending on a project this big. The owner gave me a verbal estimate while here to be followed up with an exact written quote. We were very pleasantly surprised with the super economical cost to fix our concrete rather than replace it. When the written quote/contract arrived it matched what the owner told us verbally. The work was done and our concrete looks wonderful. The workmen were top notch. B-Level saved our concrete and a bundle of our cash for us to use in other areas. B-Level is now our "go-to" company for concrete slab problems.

Great service. One of our pumps was going bad and their service tech, Clark, was able to replace it…read morewithout issue. It is so quiet now that you can't even hear it run. Fast and friendly service. They were out and had it fixed within the week, so we were able to use it by the weekend. Thanks again Rainbow Hot Tubs. Tony C

Our experience was terrible. We had a non working hot tub and the techs came out 3 different times…read moreand were still not able to fix it. We lost $1,900 and didn't have a working hot tub. We ended up using Ohio Spa repaid and it was fixed right away. We had a service tech, text me, complaining about me and when I responded, he said it was meant to go to the owner. The owner did not seem to care at all about our frustration. We were not aware of being charged more each time, until we got our credit card (just kind of assumed they would come out and fix their mistake). I will continue to share this story with anyone who will listen, as it was very stressful (the person who referred Rainbow Hot Tubs is no longer using them either after this experience). I shared on social media and it sounds like a number of people were not satisfied with their service either.

Super friendly people, very helpful. I called a few places and no one would even bother to respond…read more This place took care of me, and even gave me part number for an item that was not in stock if I needed to order before they could get it. I won't bother looking elsewhere, this place has earned my business!

Always friendly and they are great at helping me resolve whatever issue I'm currently experiencing…read morewith my pool.

Excellent experience from beginning to end. Our go-to plumbing company, who doesn't do…read moredrain-clearing, recommended this company. Casey of Only Drains returned my call regarding a clogged kitchen drain within five minutes, scheduled me for that afternoon, and had my drain cleared within a half hour. I appreciate the upfront, out-the/door pricing for service. Casey had to motorized snake our drain line at least 25 feet and used an additional accessory to blast water through the line for additional cleaning. Casey was a pleasure with which to do business. Worth every penny. I highly recommend this business.

Sharing a positive experience with Only Drains. I needed a clogged bathroom pedestal sink drain…read moresnaked out. They replied promptly, gave me a clear quote, arrived on-time and within 24 hours, communicated clearly, worked thoroughly but quickly, gave a good written summary of what was done and why, cleaned up, and charged exactly what was quoted -- which was a fraction of what I paid Roto-Rooter to do a similar job a few years ago.