Unfortunately out of business. They were good. Drew was excellent but left the company unfortunatel.read more

Drew was out to winterize and clean our pool for the season. He was highly professional and did an…read moreexcellent job cleaning and closing the pool for the season. I can't wait for spring to have Ultra back out to open and maintain our pool. Thanks, Drew and team!!

The owners are knowledgeable and helped us clearance awful yellow algae problem. They're always…read morehelpful.

Clearwater Pools is very knowledgeable about pool chemicals and equipment. Their employees are…read morevery friendly and the prices are Very good!

Second year closing my pool. Showed up early and is friendly as can be.. thorough in making sure…read moreall was done correctly. Recommend to anyone.

Good luck getting this guy to show up. Will give you every excuse in the book. You would think for…read morea new company Dusty would appreciate people giving him an opportunity for business, I guess not. No call no show!!!

I had used Omniscapes twice. Once about 7 or 8 years ago for a house of mine in German Village and…read moreanother time just this past year. This most recent experience was more than enough to lose all of my Goodwill from my positive first experience and then some. I had a patio job with a fire pit and wall put in. It started out fine and we loves the plans then there were serious communications complications, overcharging on their quote, and significant delays. We were supposed to have the project complete in March or April but it didn't get completed until around Labor Day. Find a better option to get your patio and landscaping needs completed.

This company is striving for customer satisfaction. They do everything they can to make the pool…read morebuilding experience a nice smooth process. The installation crew is amazing and very knowledgeable. I would recommend checking with them if your interested in a swimming pool!!!

We've had our pool since 2016 and have been pleased with Luxury Pools & Living as a builder and…read morewith their support to maintain the pool and equipment. The tech that opened for us this year did a fantastic job! He obviously cares about the customer and the quality of his work. The care he showed to making sure our equipment was in top shape was second to none. He also exhibited great communication skills in explaining some needed repairs (due to age and weather exposure) during our opening. Just wanted to pass this along.

After multiple issues over the last couple of years, I would not recommend this company…read more One of the earliest concerns involved the pool cover system. Prior to installation, I was told the cover end would be able to handle people standing or walking on it. After installation, I was then informed that it would not safely support that weight and that additional brackets would need to be installed at my expense in order to safely handle people on the cover. I ultimately paid the additional cost despite this differing from what had originally been represented. More recently, I had an ongoing issue with a leaking pool pump that I first reached out about in September. Over the following months, I had difficulty getting consistent responses or clear direction regarding the problem despite multiple emails and providing a water sample for review. It was not until March that the issue was meaningfully addressed. When the repair was finally scheduled, I received written communication stating that the repair would be covered under warranty at no additional cost. The repair was completed based on that understanding. Afterward, I was invoiced and informed that the damage was attributed to water chemistry and therefore not covered under warranty. I understand that pool chemistry is important and may have contributed to the issue. However, my frustration is not simply about being charged. The company apparently already believed the chemistry was responsible before the repair was performed, yet still communicated that the repair would be covered under warranty. Had I been informed beforehand that warranty coverage was being denied, I would have appreciated the opportunity to discuss options, decide whether to repair versus replace the pump, obtain another estimate, or seek another opinion before proceeding. To make matters more frustrating, the pump ultimately failed shortly afterward and required replacement anyway. Had I been informed upfront that the repair was considered non-warranty and that I would be financially responsible, I may have chosen to replace the pump at that time rather than proceed with a repair first. I also found the subsequent phone conversation regarding the issue unnecessarily argumentative and unprofessional rather than focused on resolving the concern constructively. Overall, the recurring theme throughout my experience has been inconsistent communication, changing explanations after the fact, delayed responses, and additional unexpected costs. Because of these experiences, I would not recommend this company to friends or family.

We had an extensive issue with our downspout, including roots that were causing drainage problems,…read moreand JG Underground Drain did an excellent job from start to finish. They were able to remove the roots efficiently and get everything flowing properly again. Communication was solid throughout the entire process, they showed up in a timely manner, and the work was completed thoroughly and professionally. They also did a great job cleaning up afterward, which we really appreciated. Overall, we're extremely happy with the service and the quality of the work. I would definitely recommend JG Underground Drain to anyone dealing with drainage or downspout issues!

Great service and work! Juan came out soon after our call and gave us an estimate to run a whole…read morenew exit path for our gutter and sump pump. After thinking it over, we requested that he first come out to see if he could unclog the existing route. He didn't push at all, came to see what he could do, and ended up installing about 20 feet of new piping from the street up our lawn. After he finished, he had returned the soil and grass so that you could barely tell he had been here. Excellent, friendly and accommodating service! Highly recommended!

I had strong winds knock off a downspout. I called several gutter repair companies. Some did not…read morereply. Some said it would take a week. Aaron and team came out the next day. The fixed the downspout and recommended work on some obvious issues that I noticed but had done nothing about. They fixed it all in about an hour. I will use them again and I highly recommend them.

We used this company for years to clean our gutters and we were always happy with the job they did…read more Last summer they did work on our downspout drains and we have had problems ever since. We have made numerous attempts at contacting them via phone calls, emails and text over several months. We finally received a quick text asking what the problem was.We responded with a text back and we still haven't heard a thing and it's now been 2 weeks. Three different companies have been out and all say the same thing that it was the poor quality of the work this company did. Such a disappointing experience to trust a company and give them your business to then have them not take responsibility!

Andrew was quick to come look at our leaking spigot in our garage. He came up with a reasonable…read moreplan to get the job done. His problem solving skills are top notch. Very professional and great at explaining what he is doing.

I contacted Andrew about installing a new drop in range I had ordered from Home Depot. He came out…read morethe next day and gave me an estimate. After the range was delivered, he came out the next day and installed it. He was friendly; I was very pleased with the installation, service and the price. I would not hesitate to use Andrew again.