Unfortunately out of business. They were good. Drew was excellent but left the company unfortunatel.read more

Drew was out to winterize and clean our pool for the season. He was highly professional and did an…read moreexcellent job cleaning and closing the pool for the season. I can't wait for spring to have Ultra back out to open and maintain our pool. Thanks, Drew and team!!

My pool of 20,000 gallons opened this year with a horrible infestation of mustard algae. After…read moretrying everything I knew, I requested help from several pool services. Columbus Pool Works responded with a very accurate estimate to restore the pool. In only three visits they balanced the chemicals in the pool and installed a new port on my Hayward filter. Shane C. and his assistant were punctual (informing me of their approach to the property), knowledgeable, attentive, and efficient. My pool opened June 23 and I couldn't be more pleased. I HIGHLY recommend this company.

From the owner: Welcome to Columbus Pool Works we are here to take care of your poolread more

Horrible office staff and service. More often than not would charge for supplies already on site…read more Just looking for as much money as they can get out of you!

Arrived on property without permission or scheduling for a cleaning. Trying to charge for work that…read morewasn't authorized or is incomplete. Pool opening wasn't finished because of a leak in the pump, pool opening never completed. Customer service in trying to dispute the charges and the unauthorized cleaning (because pump wasn't working) has been atrocious, some of the rudest emails I could imagine. I would not recommend this company to any private homeowner. Stay away from them. You have been warned.

Roger G, owner of Premier Gunite, stole our money without completing the work he promised. Time…read morelines were quoted, and missed, then quoted again, and missed again. He did just enough work to get each of the "deposits" needed to start the next phase. He did shoddy work throughout, but because we are not pool experts, it looked good enough to the naked eye. He kept promising that he'd be back to finish the job, but once he got 90% of the contract, he disappeared. To echo the only other review, if you decide to deal with this person and/or company (and I obviously would NEVER again and wish I had never), do NOT pay them any money until the work is completed.

In my opinion & in hind sight, this company may not be best choice for your for spa or pool…read moreinstallation. If you do decide to contract, I would STRONGLY advise: A.) date project will be finished included on contract before signing B.) NO PAYMENT for any work UNTIL work is COMPLETED http://www.superpages.com/yellowpages/C-Swimming+Pool+Contractors/S-OH/T-Mansfield/

I had them open my pool for the season. They came on time and had me up and running in an hour…read more Always happy with the work.

I couldn't give this company a half star or I would have, to say this company is unreliable, would…read morebe an understatement, he ordered a part, but then would not respond to numerous calls to come out and install it, finally calls and says he is stuck on another job, how did I take a back seat , after waiting ten days ? I finally told him, if he doesn't show up that day, then don't bother coming at all. SAVE YOUR MONEY !!!

Scott and Conner were prompt, courteous, and knowledgeable concerning my leak issue. I was making…read moresure a known leak was the only leak in my in-ground pool. They quickly assessed and tested the plumbing and found no other leaks. I am having the concrete skirting around the pool removed and fresh concrete poured. The know issue is being addressed and Scott and Conner made sure no other problems exist. They even offered to get a quote on the repair of the skimmer, which I took them up on. This is the way a business should run! Thanks to both of you! I think American Leak Detection should consider you valuable assets to the company.

This is only a one-star review because it can't be zero…read more These clowns came into our house to find a leak near the shower. They refused to go to any great lengths, and decided it was "probably" a hairline fracture in a certain section of pipe. Never mind that the leak wasn't constant, as a crack would have been. When he came to fix said leak, our plumber noted that dust completely covered the area on, around, and below what American Leak said was the problem. Clearly the leak was somewhere else. When we called to ask for a refund, we were denied. Constant circular arguments about semantics were more important to these jerks than being honest or fair. They care more about the money than their reputation. We'll get our money back, and it will be more painful the longer they fight it. Never, EVER, pay these jerks ANYTHING!! DO NOT WASTE YOUR TIME OR YOUR MONEY. If you are a plumbing company, do NOT recommend them to your customers. They will damage your credibility and reputation just as they do their own.

Mark and his teams were great. They started our pool project a little bit ahead of schedule and…read morefinished within 6 weeks, well ahead of schedule! The project included a fiberglass pool, water wall, travertine patio, kitchen, steps, putting green, landscaping and fence. Mark was very communicative during the process and took care of every ask my wife and I had including moving the steps after they had already bult those per the drawing. Thanks Mark and all the Omni Pols & Scapes Teams!! We cant wait for a full season in the pool next year

Disappointed and Frustrated…read more Our pool project with Omni is finally complete and has passed inspection, but the overall experience has been frustrating and disappointing. Yesterday was my first day in the pool--something that should have been exciting and rewarding--but instead, I felt disheartened by the quality of the finished product. I've attached photos that clearly show several serious workmanship issues: * Blotchy discoloration in the concrete pool deck * Rebar protruding through the concrete coping * Coping that is already crumbling * Polymeric sand, used as a quick fix around uneven skimmer covers, now washing away These problems go beyond aesthetics--they reflect poor workmanship and a lack of attention to detail. What's most discouraging is how Omni continues to present themselves as a premier pool and outdoor living contractor. Their social media is filled with polished photos and glowing project highlights. Sadly, my experience tells a very different story. At this point, my only recourse is to go through Omni's warranty process, which I hope will lead to some accountability and resolution. I continue to hope that Jason Craycraft or his wife Amy Craycraft will step up, acknowledge how poorly this project was managed, and demonstrate that this isn't truly representative of their company. More than anything, I want them to work with me to make it right.