My pool of 20,000 gallons opened this year with a horrible infestation of mustard algae. After…read moretrying everything I knew, I requested help from several pool services. Columbus Pool Works responded with a very accurate estimate to restore the pool. In only three visits they balanced the chemicals in the pool and installed a new port on my Hayward filter. Shane C. and his assistant were punctual (informing me of their approach to the property), knowledgeable, attentive, and efficient. My pool opened June 23 and I couldn't be more pleased. I HIGHLY recommend this company.

From the owner: Welcome to Columbus Pool Works we are here to take care of your poolread more

Horrible office staff and service. More often than not would charge for supplies already on site…read more Just looking for as much money as they can get out of you!

Arrived on property without permission or scheduling for a cleaning. Trying to charge for work that…read morewasn't authorized or is incomplete. Pool opening wasn't finished because of a leak in the pump, pool opening never completed. Customer service in trying to dispute the charges and the unauthorized cleaning (because pump wasn't working) has been atrocious, some of the rudest emails I could imagine. I would not recommend this company to any private homeowner. Stay away from them. You have been warned.

Roger G, owner of Premier Gunite, stole our money without completing the work he promised. Time…read morelines were quoted, and missed, then quoted again, and missed again. He did just enough work to get each of the "deposits" needed to start the next phase. He did shoddy work throughout, but because we are not pool experts, it looked good enough to the naked eye. He kept promising that he'd be back to finish the job, but once he got 90% of the contract, he disappeared. To echo the only other review, if you decide to deal with this person and/or company (and I obviously would NEVER again and wish I had never), do NOT pay them any money until the work is completed.

In my opinion & in hind sight, this company may not be best choice for your for spa or pool…read moreinstallation. If you do decide to contract, I would STRONGLY advise: A.) date project will be finished included on contract before signing B.) NO PAYMENT for any work UNTIL work is COMPLETED http://www.superpages.com/yellowpages/C-Swimming+Pool+Contractors/S-OH/T-Mansfield/

I had them open my pool for the season. They came on time and had me up and running in an hour…read more Always happy with the work.

I couldn't give this company a half star or I would have, to say this company is unreliable, would…read morebe an understatement, he ordered a part, but then would not respond to numerous calls to come out and install it, finally calls and says he is stuck on another job, how did I take a back seat , after waiting ten days ? I finally told him, if he doesn't show up that day, then don't bother coming at all. SAVE YOUR MONEY !!!

Wish I could give them a zero. Their BB rating is F. They came out to repair a leak in my pool,…read moredidn't fix the leak, but wanted payment. I told them (left messages because they don't answer the phone) that I would be happy to pay them if they actually repaired the leak. They never came back, and after 2 years, are trying again to get payment from me. Please avoid them.

This is only a one-star review because it can't be zero…read more These clowns came into our house to find a leak near the shower. They refused to go to any great lengths, and decided it was "probably" a hairline fracture in a certain section of pipe. Never mind that the leak wasn't constant, as a crack would have been. When he came to fix said leak, our plumber noted that dust completely covered the area on, around, and below what American Leak said was the problem. Clearly the leak was somewhere else. When we called to ask for a refund, we were denied. Constant circular arguments about semantics were more important to these jerks than being honest or fair. They care more about the money than their reputation. We'll get our money back, and it will be more painful the longer they fight it. Never, EVER, pay these jerks ANYTHING!! DO NOT WASTE YOUR TIME OR YOUR MONEY. If you are a plumbing company, do NOT recommend them to your customers. They will damage your credibility and reputation just as they do their own.