Second year closing my pool. Showed up early and is friendly as can be.. thorough in making sure…read moreall was done correctly. Recommend to anyone.

Good luck getting this guy to show up. Will give you every excuse in the book. You would think for…read morea new company Dusty would appreciate people giving him an opportunity for business, I guess not. No call no show!!!

I have no idea whats goig on but this place has the worst customer service I have ever seen. How do…read moreyou have staff answering the phones when they know zero about the pool, motor, filter system, financing, cost, they know nothing which would be ok if the owner or someone that has the answers is at the store or available to take a call to answer questions. It took us 2 weeks to get answers before we ordered the pool. Now no one can tell us where the shipment is or give us the number to reach out to in order to get our answers. They won't issue a refund because its a special order! Excuse me it is a standard pool that you order all the time Im not sure how that is a special order. Now we are out $16,000.00 and still have no pool. Don''t go here it is not worth the stress.

Awful customer service. The representative that was present when I arrived acted like she'd never…read moreheard of a hot tub before. She told me to email their customer service for clarification. I did and received no response. I called a week later and I was told that they probably couldn't deliver since there were only two guys that could move the tub. I was told to provide my information (again) and someone hopefully would get back to me. That did not happen. How these people are still in business is beyond me, especially considering I called a competitor and they responded immediately and guaranteed delivery in ten days or less. AVOID THIS BUSINESS.

NO response to emails & phone is no longer in service......I believe they are no longer in…read morebusiness. They were very good and sad to see them go.

Being new to the area, I turn to reviews when I have repairs needing done. I was not disappointed…read morewith Reynolds Pool and Spa. I felt as if Tim really had my best interest in mind when he suggested repairs that needed done to my spa. He was very honest and his prices were responsible. He didn't even laugh at me when he had to re-explain things to me! He is a good guy and I will not hesitate to call him again. Thank you, Tim!

Scott and Conner were prompt, courteous, and knowledgeable concerning my leak issue. I was making…read moresure a known leak was the only leak in my in-ground pool. They quickly assessed and tested the plumbing and found no other leaks. I am having the concrete skirting around the pool removed and fresh concrete poured. The know issue is being addressed and Scott and Conner made sure no other problems exist. They even offered to get a quote on the repair of the skimmer, which I took them up on. This is the way a business should run! Thanks to both of you! I think American Leak Detection should consider you valuable assets to the company.

Don't use this company. I schedule an appointment over a month ago for today. Window was 12-1 pm…read more At 1:45 they called to tell me I first had to do a DIY leak detection before they would come out. Seems like the kind of thing they should have told me when I first called. Terrible

This review will be a bit different than my other reviews because I am reviewing the knowledge and…read moreintegrity of the company rather than a service provided. My back deck is in terrible shape due to a product we used a few years ago that promised to seal the wood and protect it from future weather and damage. Instead, what happened, was the product began to bubble and chip within a year after it was applied, and now my entire deck looks trashy. I had four contractors out to my house over the past few days to inspect the project, tell me a plan of action, and provide me with a financial quote. Brenda, who is the owner of this company, was the only contractor who told me the honest truth about how much this project would actually cost me, and what the realistic results would look like. Talking to someone who doesn't know anything about wood restoration, she took me through the process step-by-step and told me exactly what she would do to make the porch look as beautiful as she could make it. But in the end, the cost of restoring the porch would have been higher than simply replacing the wood boards, and that is what she ended up recommending to save me money and make the project come out looking as beautiful as I wanted it to. What this meant is that I would not hire her for the project, but someone else to tear up the old wood and put down new, which ultimately cost her my business, but was The better option for me financially. She was looking out for me as an individual client and my financial capability over her own bottom line. This is what makes me believe she is absolutely the most quality and honest contractor to hire for any future projects. I recommend if you are considering Brenda to restore your porch or do any other service, you check out the photos on her Facebook business page to see her work. The images speak for themselves. Also, I can tell you from a non-client perspective, that Brenda will be my go to person in the future.

Brenda and her team are fantastic! We purchased a house last summer and the paver patio in the…read morebackyard was poorly taken care of and in need of some TLC. We found Brenda and had her come over for an estimate. She explained the different grades of sealants she used, what they would look like and was very knowledgeable. We scheduled work with her to follow removal of a dying tree next to the patio. There was delay in the tree removal, but Brenda was great with keeping in touch and after it was finally removed, Brenda and her team started work on the patio. They fixed some dips in the bricks, and then powerwashed, sanded and sealed the patio, and it looks like new! We couldn't be happier! On top of that, she powerwashed the sidewalk that went around the house as well as in front, which helped to remove the dirt and grime from many years, and it also looked like new. Because she was just starting out, she even threw in powerwashing the driveway. We wouldn't hesitate to recommend her for your patio needs, and are very satisfied with the work.