Needed toilet repair. I didn't like the flush valve setup that I had, and always had problems. They…read morelooked it over and said they could fix it. I talked to them, and I suggested that I go with new toilet. The gave me prices both ways. No pushy sales and they listened to me. Everything done in 1 hour. Cleaned up everything and removed old toilet. I would give 10 stars if I could.

Buyer beware. The office quoted $1,150.00 to replace a 40 gallon water heater over the phone…read more When technicians arrived, they identified the water heater as a 50 gallon model instead of a 40 gallon. One of the technicians stated that it would be in our favor because the 50 gallon tanks were less expensive than the 40 gallon. Price would be around $1,300.00. After they completed the installation, it was denied the conversation took place, thus resulting in a charge of $1,647.59. Will not be requiring their services in the future.

This company is top notch. Would use their services over and over…read more When I called, I received a callback within 15 minutes. I appreciated our phone conversation because he did not make me feel stupid, very knowledgeable and felt very comfortable with selecting to help. Charlie came over to our house to check out our issue and fixed it in less than 10 minutes. Very appreciative for him and willingness to stop over. Thank you Thank you!

Called them this morning for plumbing issues and by this afternoon it was fixed. Ben did a great…read morejob I highly recommend their plumbing services!

Just stopped responding. He snaked our main line a couple times. His prices were fair but it kept…read moregetting harder and harder to get ahold of him to schedule; so we started using another company. Can't really recommend.

From the owner: * Providing Quality Service Since 1977 *Serving all of Fairfield Countyread more

Our air conditioning stopped during 90 degree temperatures. We cannot express our appreciation to…read moreMike for his honesty and quality of service. Please do not hesitate to contact him for assistance.

We have lived in our new built home for almost 12 years. We have never had any issues with the…read moreheat/ac system in our home. When I got home from work yesterday the AC didn't seem to be working and when I went out side the fan on the unit was not turning. I put a request out and Pure Comfort Heating and Cooling called me with in 30 seconds of sending a request for a quote. They came out the next day and had the unit fixed in 15 minutes. THANK YOU THANK YOU THANK YOU! 5 Stars are not enough considering it's 95 degrees out today!

I found XCEL through I project I created on Yelp for help with my garbage disposal which had…read morestopped working. I chose them because he answered promptly and gave me a quote for the project before asking me my address. He also did not spam me with calls and texts like some of the others did. When he came by my place, Jacob was kind and professional. He identified the problem quickly and made a plan to replace the disposal. I also had him look at the seal on another sink which was not what I called him out for. He did so willingly and was able to complete the repair. He charged an extremely reasonable price for both jobs and I didn't feel like I was being taken advantage of. It has been a few weeks and the sink and disposal are better than ever. Definitely recommend and would call him out again in the future.

I agree with all of the positive reviewers. Jacob is reliable, a hard worker, and very reasonable…read morewith his charges. He is very customer service oriented and honest in his work. I highly recommend Jacob for your plumbing needs. He is very considerate with charging someone for his expertise, and also is a very nice guy. His work for us included replacing a toilet, ring, etc. as the toilet was leaking due to a blockage in the pipe. He had to use an auger and then as the blockage was deeper in the pipe, he had another machine he used. He did extra work, but only charged the price he quoted.

I've use Best Services to service my Furnace and A/C unit for the last 9 years. When we bought this…read morehouse I called them and have been very happy and they have always kept me up to speed on condition and never pushy to try and get me to buy a new system even tho my A/C was 23 yrs old. They warn me 2 years ago I needed to be perpared and it finally did go.But they never pushed and I appreciate that. Great Company and knowledgeable , friendly tech's

We called Best Service after coming home from a trip to find our water heater was leaking from the…read morebottom and had shut down. They were able to come to our house and completed the work in a few hours. We have used Best for many years for our heating, air-conditioning and generator work and they have been wonderful. I highly recommend their company.