I've use Best Services to service my Furnace and A/C unit for the last 9 years. When we bought this…read morehouse I called them and have been very happy and they have always kept me up to speed on condition and never pushy to try and get me to buy a new system even tho my A/C was 23 yrs old. They warn me 2 years ago I needed to be perpared and it finally did go.But they never pushed and I appreciate that. Great Company and knowledgeable , friendly tech's

We called Best Service after coming home from a trip to find our water heater was leaking from the…read morebottom and had shut down. They were able to come to our house and completed the work in a few hours. We have used Best for many years for our heating, air-conditioning and generator work and they have been wonderful. I highly recommend their company.

UPDATE: June 2025: This is an addition to my prior review as i didn't discover what had happened…read moreuntil Christmas season the year that the install took place. Install had taken place in January, so i wasn't looking at my Christmas decor until December naturally. Well...i couldn't believe what one of the tech of this company had done....they had stolen some of my Christmas decor!! YES!! It was a very small cheap item; but still it was my and not their's to take!! i did an extensive search for that item and it is gone....with one of their workers. The item was sitting out in full view; so i bet that they thought that they could just slip into their work bags and walk out of my home with it. No one else comes into my home; so i know it was them that did this. Hard to believe; but be aware...workers will steal from us. Sometimes the best price is NOT the best deal. Because of this, i CANNOT recommend them at all.

I had Keystone replace my gas furnace 5 years ago with an Amana unit. Recently another contractor…read moreoffered me a free inspection. When they removed the front panel, they discovered rust & corrosion around the burners. They told me this was due to the piping configuration, which included a horizonal run that allowed the collection of water. That piping should have been installed on a 45 degree to drain the condensate. I tried calling Keystone, but have not been able to get through. Are they still in business??? Disappointed Customer. Erik Neilsen 614-370-6874

They were the quickest to respond to my Yelp request. They were the quickest to have an…read moreavailable time slot and Jourdan and Candace are the BEST!!! They were on it the same day and fixed my a/c issue immediately! Highly recommend this company!! And...Jourdan was extremely professional and Knowledgeable.

I appreciated the communication with this company. The technician, Mike, was helpful and answered…read moremy questions.

Five Star always sends us professional service people and Baryley was great in finding the problem…read moreand fixing it in a timely manner. Thank you 5 star.

If it were cheap, it would be a good deal. Unfortunately, they are not cheap. The work was done,…read morethe customer service was responsive, but the price was not justified due to a lack of attention to detail. For $5,000 they could probably take the time to loosen the brackets before yanking on the downspouts. They could put the dirt below the turf pieces instead of the other way around, and they could show up to their appointments, or at least provide a phone call if they cannot.

Our AC stopped working and the technician quoted us $1098 for an OEM control board replacement. We…read moregot the part for $170 and replaced it in 30 minutes. We know our system will need replaced sooner or later but I wouldn't go with them if they are trying to charge us almost 650% markup for a repair.

This is a GREAT company with exceptionally professional service. Going to say it up front on this…read morereview... HIGHLY RECOMMEND for your heating and cooling needs. So glad I called them first! TIP: Ask about the $249 yearly service. Haven't done it, yet, but we will. Not once, but TWICE they tried to help me with a do-it-yourself fix over the phone so I wouldn't have to pay for a service visit if the fix was simple. FIRST, the office folks walked me through a quick battery check and power check. SECOND, the technician called me from the road and walked me through a fuse check, which worked initially, but later kept failing. So, the company kept me on the schedule and came out quickly the same day (on a SATURDAY!). Jake was AWESOME! He worked hard trying to locate the short in our system. He found it, fixed it quickly, cleaned up, and we were back in business with A/C on one of the hottest weekends this summer. If interested, ask Jake about his testimony... REMARKABLE young man and an OUTSTANDING company! Same day service at its BEST! Again, they get a HIGHLY RECOMMEND from us.

Terrik was very Professional,on Time and Explained everything he would be doing..I had a Groupon…read moreCoupon and the savings was Great. We could actually hear concrete stones that crumbled over the years from our old home travel through the hoses. He offered Sanitizer Service, but we declined at this time....We give Terrik and Premium Air Solutions a 10 rating. Milburn's Marion

The guy came and immediately wanted to cut a hole in my ductwork. I refused. He spent the next 12…read moreminutes "cleaning" the ducts with what looked like a garden hose. I have a 2 story 2,000 sq ft home. Then he said he was done and charged over $100. Here it is 8 days later and there is dirt coming from my registers. I DO NOT RECOMMEND this business!!

Air conditioning had gone out it was 80° in the house and I was able to have a tech sent to my home…read morewithin two hours from calling. I spoke with Kelly to set it up. She was very helpful explaining the pricing and the service call. Jeffrey came to my house figured out the problem within a few minutes of being there. He was able to fix the problem! He was very professional at the same time very personable. Kelly and Jeffrey made a very good team. I would absolutely recommend Patriot Air.

With the temperature being 9 degrees this week. Im so glad I used Patriot Air for my furnace. My…read morehouse is staying really warm. Im glad I choose Lenox it is such a good furnace and efficient. My gas bill is so much lower.

Good Install done on scheduled date and completed…read more Bad Still waiting for receipt a week after paying Difficult to get a person on phone/terrible AI system Was installed in a day as scheduled but didn't expect Day to end at 8pm New system lines hanging in middle of utility room unlike original (against a wall)

I recently installed a ductless mini-split system. I reached out to Franklin to get an "extra"…read morequote and so glad I did. They came in way below the pricing of others. The only thing that beat the price was the service. The crew installing the system were extremely friendly and respectful. This was a large investment, but I have no regrets. I would recommend Franklin to anyone who wants a hassle-free experience getting a great product at a great price.