Recently, our daughter brought in her BMW for service and was very satisfied. I then later brought…read morein my Mercedes Benz for service and I was very satisfied. You can trust this family owned business, by Virgilio and Rosalina Peralta, family, mechanic repair shop is worth a try. God bless. Thank you. From St. Augustine, FL. Respectfully, Carlos G.

I brought my car in because the convertible top would not close. The shop had my vehicle for over a…read moremonth and called me twice saying it was ready for pickup, but both times the issue was not fixed. After the second failed pickup, I was told that two clips were broken and that I would need to pay an additional $1,100. There was no way for me to know whether these clips were already broken or were damaged while the car was in their care, but I felt stuck and approved the repair. When I finally picked up my car, I discovered three scratches on the trunk that went all the way down to bare metal. I know this damage was not there when I brought the car in. When I pointed it out, the employee became defensive and claimed the damage was pre-existing, saying they take photos of all vehicles on intake. When I asked to see the photos, I was then told they "forgot" to take them. Between the long delay, repeated failed repairs, unexpected additional charges, and damage to my vehicle with no accountability, I feel I was treated unfairly and unprofessionally. I now have to address the paint damage myself before it begins to rust. Unfortunately, I cannot recommend this shop.

I have used Turn 9 Automotive anytime. My Honda needed work. They've always done an excellent work…read moreat a very fair price. Great communication with them as well.

You drive up there and there's a note on the door that tells you they only make appointments by…read morephone. So then I called and left a nice detailed message and nobody got back to me. What the heck kind of business is that? I ended up fixing the car myself.

Took very great care of my sister and held her car over the weekend since she lives in Titusville…read moreand the car had an issue mid trip home. They took her car immediately and had it rdy to go the wry next business day. Highly recommended! They came with local Tow truck driver approval on the quality mechanic who's not trying to break your pocket book.

Clear & fair pricing. Helped me find battery for my car as…read morewell. Nice & friendly Hope to visit again

We were passing through in our Sprinter RV and needed to have a warning light checked out. Luckily…read morewe were able to get in to the brand new service center at 7:30 am and we were on our way within an hour. Adam, our service rep, fully explained what was wrong, how it would be fixed and the cost before proceeding. He showed us to the waiting area where a chef was waiting to take our breakfast order...not the typical muffins and donuts...but freshly made eggs, breakfast sandwiches, etc. All of the personnel we dealt with were friendly, respectful and knowledgeable. I have visited many MB dealerships over the years. This Mercedes service center and its staff are the best .... A+++

From the owner: Welcome to Mercedes-Benz Service Center St. Augustine. Your premier destination for expert…read moreMercedes‑Benz and Sprinter vehicle service in St. Augustine, Florida. Conveniently located to serve you with the attention to detail and excellence your vehicle deserves.

I needed an Oil Change on my 2013 F150. I called Auto Nation Ford Jax & was told that the next…read moreappointment available was about 13 days out on Feb 1. I then called North Florida Lincoln & was told that their next appointment available was 5 days out on Jan 24th. I called Bozard Ford & was told that I could bring it in today & that it was about a 1 hour wait time. I drove from Jax to St Aug near the outlet mall. I went to Bozard Ford service lane & they directed me to Quick Lane for my oil change. I was a little reluctant but found out that they are owned by Ford so I went ahead & brought it in. My service advisor Sonya recommended Ford's Garage restaurant for Lunch & I was able to walk the short distance there. By the time I finished my lunch, I received a call that my truck was ready. I was back on the road in less than an hour. I believe that they washed the truck too. Full Synthetic (7 quarts) was $106. Great service & Sonya was knowledgeable & friendly.

Went in today 2/2 for an oil change and tire rotation and Chris Brown was so nice and professional…read more!! :-) One of the crew members went out of his way to mend this broken piece on my car I didn't even notice lol didn't get his name unfortunately but the crew here is always 10/10 .

Service has been fine up until today, gone a couple times…read more Writing this to help anyone else out with this location in particular: Assumed a tire rotation was the same price as last appointments, and the other locations as well (9.99 across the board) but turns out it's "conditional" here and not the case. Charged $39.99 instead without knowledge of that. They said here it's only an "add on price" of 9.99. it's interesting because every other RPM locations in the area unanimously agreed that 9.99 is the tire rotation price regardless of the appointment, but if you bought tires there it's an even better deal. Apparently not the case here. They continued to mention that "they are the busiest store" and maybe the other stores just need to drum up business - despite the other stores having more + better reviews. I'm open to deleting this if they make it right but otherwise I'll probably avoid in the future.

I'm pretty disappointed in this shop. I gave it two stars because I don't believe they ripped me…read moreoff by any means, however I don't think they even diagnosed my vehicle. I took my civic in because it turned off in the middle of the road. I took it in, and it took a few days to hear back. Finally they told me nothing is wrong with the car. Well a few months later same thing happens. I did a pretty simple diagnostic on the car and several errors came up regarding the ECU. I have no idea how they didn't catch this or even mention it- and it easily could've caused me to be in a wreck. Probably won't go back and a little disappointed because I heard great things.

We always get in and out quickly. The staff are so kind and knowledgeable.We often find items on…read moresale and in stock.

Don't go here unless you want to over pay for oil go to Walmart instead, asked them to price match…read morebut they refused