1. Fields Pre-Owned St. Augustine

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St. Augustine, FL

Fields Pre-Owned St. Augustine

5.0 (1 review)
Open • 8:30 am - 7:00 pm

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Services - Fields Pre-Owned St. Augustine

Routine automotive maintenance

Fields Pre-Owned St. Augustine Photos

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8 months ago

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I have used this recommended business 3 times in the last year for my 2 Honda accords. This team…read morecould not be more professional and I really like the way they communicate work that needs to be done through a text message that you have to authorize before they do the repairs. So far, they have been fair with pricing and have done excellent work. It's hard to find a local small business that does car repairs, this is one of them.

I brought my car in because the convertible top would not close. The shop had my vehicle for over a…read moremonth and called me twice saying it was ready for pickup, but both times the issue was not fixed. After the second failed pickup, I was told that two clips were broken and that I would need to pay an additional $1,100. There was no way for me to know whether these clips were already broken or were damaged while the car was in their care, but I felt stuck and approved the repair. When I finally picked up my car, I discovered three scratches on the trunk that went all the way down to bare metal. I know this damage was not there when I brought the car in. When I pointed it out, the employee became defensive and claimed the damage was pre-existing, saying they take photos of all vehicles on intake. When I asked to see the photos, I was then told they "forgot" to take them. Between the long delay, repeated failed repairs, unexpected additional charges, and damage to my vehicle with no accountability, I feel I was treated unfairly and unprofessionally. I now have to address the paint damage myself before it begins to rust. Unfortunately, I cannot recommend this shop.

Fields Pre-Owned St. Augustine - usedcardealers - Updated November 2026

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