Had to have the drag link replaces in my wife's jeep before a long trip. I had the part and they…read morefit me in on short notice, work was done on time, fair price, and exactly as they said. No upsell or other pushy tactics that can be common at some mechanics. Would recommend them to anyone who needs repairs!

I had some issues with my car that needed fixing. Brandon was extremely helpful in walking me…read morethrough the process and coordinating with my warranty company. They were extremely quick with repairs. Will definitely use this shop again.

I needed an Oil Change on my 2013 F150. I called Auto Nation Ford Jax & was told that the next…read moreappointment available was about 13 days out on Feb 1. I then called North Florida Lincoln & was told that their next appointment available was 5 days out on Jan 24th. I called Bozard Ford & was told that I could bring it in today & that it was about a 1 hour wait time. I drove from Jax to St Aug near the outlet mall. I went to Bozard Ford service lane & they directed me to Quick Lane for my oil change. I was a little reluctant but found out that they are owned by Ford so I went ahead & brought it in. My service advisor Sonya recommended Ford's Garage restaurant for Lunch & I was able to walk the short distance there. By the time I finished my lunch, I received a call that my truck was ready. I was back on the road in less than an hour. I believe that they washed the truck too. Full Synthetic (7 quarts) was $106. Great service & Sonya was knowledgeable & friendly.

Did a level kit on my Tundra. Brought for alignment for like $200 plus and 30 mins. I had to bring…read moreback 3 weeks later because alignment was off and had positive camber. Fixed alignment but told camber fix would be $200 plus. Surprised camber isn't included in alignment cost which wasn't cheap. Checked another franchise shop - $170 for alignment and camber. Vs $450 here

Newfound loyal customer here almost don't want to do this review because they are hands down the…read morebest auto shop and I've been to many in Saint Augustine and as a girl I am always charged too much. I honestly don't wanna share the best kept secret. Why have a million mechanics when you can have two of the best? Price is right and the experience they have is second to none. Tell them the girl with the yellow car sent you!

I trust the mechanic at this shop. He practices with honesty and integrity. I have had only good…read moreexperiences with this shop, I highly recommended them. I know my car is safe and taken care of. Great value. Thank you for such great and honest work!

I requested a quote to replace the Mass Air Flow (MAF) sensor on my 2019 Nissan Rogue Sport…read more The shop quoted $388.65 for the OEM sensor, $80 labor, plus $199 for "reprogramming the module," for a total of $744.15. As someone who works on cars myself, I know that a MAF sensor is plug-and-play on this vehicle and does not require any programming. The "reprogramming" they quoted usually just means driving the car around to recalibrate the computer, which takes minutes, yet they charged $200 for it. When I spoke on the phone with a representative who gave the name "Trevor," he said the reprogramming might not even be needed, but they wouldn't know until after doing the work. To me, this interaction felt untrustworthy. He also used jargon unnecessarily to make it sound more complicated than it is, something any reputable mechanic shop should avoid. The labor to replace the sensor is typically 5-10 minutes, and the part can be purchased OEM (Nissan factory) for ~$230-$250. My advice: get a second opinion or buy the part yourself to save hundreds of dollars.

New tires on my Honda Element thanks to Shaffer! I usually use Discount Tire but not this time…read more Saved a bunch of money and my car rides GREAT! Thx Shaffer.

This shop and the other shop for big trucks are go to mechanics in St Aug. this place is very…read morereasonable on price and does great work. Wouldn't take cars anywhere else

Came in for my 8am oil change appointment. I had been in before for my 2009 Camry. Now I brought in…read moremy '22 Camry. It was quick I waited about an hour not bad. I received a recommendation on my 4 tires needing to be changed; tread was worn, advised it could be dangerous when the roads are wet. First quote was about $1100, I declined because I wasn't expecting it. Shortly after the man that checked me in said he could add a discount if cost was an issue brought it down to $953 tax included. I did schedule that service out 2 weeks. Nonetheless insie was clean, spacious, there wasn't a list of "to do's" like the dealerships hound you for. It also didn't take super long like the dealership does even with an appointment. Kind, friendly service, no pressure buying.

Definitely not for folks on a budget or tight on time but the service center was great. Travis at…read morethe front desk was both knowledgeable and an absolute gentleman. We had to have a washer pump replaced and an oil change. It would have been nice to get a sticker on the windshield reminding us for our next change and it I wish the techs snapped my steering wheel cover back on in addition to resetting the dreaded ford TMS sensor light on the dash. Thank you Travis and the Bozard team

***Read before you have your vehicle serviced***…read more I purchased a custom order over $100k 2022 F-250 Platinum Tremor from Bozard. Jeff in sales was amazing to work with. I spent another ~$5k in accessories on my truck with Bozard. They have a beautiful facility. Taking my truck in for routine service and a windshield arm recall (I was previously told my truck was not affected by this recall) was a regret I will have forever. While in Bozard's care, my truck was damaged. It has less than 10,000 miles on it, and I have had it for almost a year. It is not a daily driver and is never parked near any other cars.I had the truck Ceramic Coated the first day I took possession to protect the paint. Someone at Bozard either opened my driver's door into a very hard object or something very hard hit my truck. You can see from the picture that this was not just a scratch. It is deep. It went through the ceramic and clear coat, ultimately damaging the paint.Now Bozard is "taking care of it" by sending it out to have the door repainted. Sounds great, right? Wrong. The truck will never be the same. I do not plan to ever sell my truck, but you never know. Any dealer would measure the paint thickness to ensure it was not in an accident. Now my driver's door will have thicker paint, and I can almost guarantee it will not match the rest of the paint exactly. If it does not match, I will be asking for a new factory door. Now I am with a brand new truck that is damaged. I have the loss of use of my truck for 7-10 days when it should have been in and out of the dealership in one day max. I will lose the use of the truck again when I have to have the ceramic re-applied. (Bozard agreed to pay for the ceramic) That will be two more days, and I will not have a rental for that period. I am stuck paying for the rental car insurance coverage, the anger that someone else damaged my truck and did not report it internally at Bozard. The anger that my brand new truck without a scratch on it now has a door that has been repainted. Look, I get that accidents happen. If it were a tiny scratch, I would not have cared. That is why I have the ceramic on the truck as a second layer of insurance against damage. It does not protect against something (likely metal) impacting it hard enough to go as deep as it did. I also am sure people will say, "it is a truck." No, it is not. It is a luxury vehicle that will never see dirt. It will never be driven in the woods to get hit by branches. The moral of the story, make sure your service writer documents any and all damage to your vehicle. Inspect it before you leave. When my truck was brought around to me, the person left the door open, and I got in. I drove home (1.5 miles), shut the door, and saw the damage. I called and returned to the dealer immediately. My service writer, Steven, has been fabulous to deal with. He didn't do it. I picked up my truck on his day off. I will update this review after I receive my truck back and will post updated photos.

John and Angel were awesome! They were very efficient, pleasant to work with, good communication…read morethroughout my repair, and my car looks as good as new! Highly recommend.

Unsafe place. They skip repairs in the areas involved in an accident, owned up to it, but said…read moresince we signed off for the vehicle tough luck. It was a mechanical issue that took months to get worse. I will never use them and will not recommend anyone go there for a quality repair after a collision.