I woke up to a completely flat tire. Took to Mavis they informed me it was the seal around the…read morefront tire chrome rim. Tire was still under warranty and Brandon took care of issue resealed tire at no cost. Thank you

I wasn't gonna post a review on Mavis on San Jose Blvd. I was gonna let it all go until today when…read moreI had a flat tire and couldn't get my lug nuts off my rim, they were practically welded on. I had to used a four-way tire iron and a piece of pipe for leverage to break them loose that's how tight they were and that's ridiculous. So let me tell you the whole story. The whole story is that I went in there to get tires on my truck and got home to find that they left one of my center cap off my vehicles rim and vowel stem cap, which was aftermarket nice chrome ones. I called them when I realized and they told me they would look for them and have a manager get back in touch with me. No one ever got back with me within the next week so I drove back up there to speak with the manager and of course he wasn't there and the employee at the front desk pretended to look around for my parts and then said that they could not find my parts and they would have a manager get back in touch with me tomorrow morning we he gets inn. No one ever got back in touch with me. I took it up on myself and bought my own center cap for $30 and put a valve stem cover on and just forgot about it until today when I had the flat tire and couldn't break the lug nuts loose and had to use a pipe to get them loose. This is the type of business these people do, they won't get back to the customers when they screwed her vehicles up nor did they do the job right the first time. I definitely do not and will not do business with them again, there are too many tire shops out there to have to put up with this crap!

"Flat tire? No sweat. William and Alec made quick work of it and had me back on the asphalt in…read morerecord time."

I'm pretty disappointed in this shop. I gave it two stars because I don't believe they ripped me…read moreoff by any means, however I don't think they even diagnosed my vehicle. I took my civic in because it turned off in the middle of the road. I took it in, and it took a few days to hear back. Finally they told me nothing is wrong with the car. Well a few months later same thing happens. I did a pretty simple diagnostic on the car and several errors came up regarding the ECU. I have no idea how they didn't catch this or even mention it- and it easily could've caused me to be in a wreck. Probably won't go back and a little disappointed because I heard great things.

Saved me so much money, I wasn't ready to buy tires for my Jeep Wrangler yet but my back tire was…read moreon the ground! They were able to patch my tire and offered me a snap payment plan when I am ready to buy that breaks the total out into 4 payments! Quoted me $200 less for the 4 tires I needed.

Beyond impressed. They had the perfect size tire, used with brand new tread. I was in and out less…read morethan 10 minutes and my bill was less than 100 bucks. Jesse and the lady at the front desk were amazing, all the other staff members were very polite and had great customer service as well. I will be recommending this company to everyone I know.

First time customer and last time. I went online for four tires and set up install appointment…read more Online prices neglected to state any promotional pricing applied and additional undisclosed fees. As stated by Austin (claimed to be the manager). I arrived for my appointment and was informed that the online prices were promotional pricing, therefore, no additional military discount may be applied. Understandable, however, I asked Austin to show me where that promotional offer was stated in writing. Austin stated it's not written anywhere in order to verify, and that's how online pricing is. In addition, he disclosed "shop fees" that were neglected to be disclose online quote "out the door price" As I tried to state my point, Austin began to behave in a passive aggressive manner at which he deferred to not only cutting me of at every sentence but also speaking to me in a demeaning manner stating "that's the way online prices are big guy", and "I'll make sure to add your complaint to the long list of complaints". He appeared to have taken the matter personal from my observation. I stated there was no need to be referring to calling me "big guy" even after he knew my name. Ultimately, Austin's behavior was not necessary, yet it seems he may be experiencing frustrations from dealing with this online pricing issue. He eluded that this online pricing matter was a bigger headache than I understood e.g. "shop fees". If online pricing is a bigger issue, then at best the company should consider looking into properly disclosing all fees and charges, to include all promotional offers e.g. discounted prices on tires. This may alleviate continuous points of contention with pricing as Austin eluded to. Or at least consider restructuring the front staff as to ensure staff aren't being burnt out. Sadly, as a one time customer this was a disappointing business transaction and would not be returning back and will not be recommending Apex tire & auto to friends and family. Respectfully, Michael.

I have used Famous a few times and like their professionalism and speed. Another aspect that sets…read morethem apart is the ability to source your own parts. Many other surrounding mechanics will not allow that; they mark up the parts. I've saved quite a bit sourcing my own bits. Most recently had some spacers put on and they didn't even charge me...a testament to the relationships you can build with a local business. Thanks Sam!!!!

This is the go to shop for our family. Always take wonderful care of us and make sure repairs are…read moredone as quickly as possible and we are given fair pricing. Barb Fenner is always welcoming to myself, my husband and daughter and is so helpful and thoughtful. I cannot recommend this Goodyear location in St. Johns enough or say enough about the mechanics and management.

Went in for a flat and left with brand new tires! It was well past time for new tires, but I was…read moreholding onto the old ones for as long as possible. Gregory was fantastic. He kept me updated on my cars progress. I went in Friday, and they were able to order new tires and get them on by Saturday afternoon. I recommend! They have affordable options.

Fantastic shop. I've been here at least a handful of times now with a couple vehicles for…read moreeverything from an oil change to shocks/struts and new tires. They're always super nice and friendly people. Mechanics like Curtis and Daniel the manager are always super friendly and helpful. Never feel like I'm being taken for a ride, everything is always cheaper than others will do it. SOMETIMES things take a little bit of time as others have mentioned, but I know they're short staffed at the moment and I definitely don't mind waiting a little longer for the great quality of service, good price and friendly staff I get when I go there. I've sent family here as well and they've never had anything negative to say.

REFUSED MY APPOINTMENT. Didn't call text email & I scheduled only time I can on a weekend due to…read moreworking long hours but they told me they sent message to corporate office not to book but they kept booking and now they can't give even my car an oil change!! Called corporate & they said sorry will let the DM know. Which obviously does nothing for me.

Fantastic work! I stopped in for an oil change on a day that only one mechanic was available. As a…read moreresult, I needed to schedule an appointment for later in the day and was in and out!

I began working in the Baymeadows area just over a year ago. I had some repairs needed and the…read morepeople I work with recommended Pep Boys. I was confused. I thought it was a retail store but I drove by, saw that it was in fact a shop and figured I had nothing to lose. The nicest, most courteous, skilled and highest level of integrity I've seen in a shop since I moved here. My most recent repair entailed replacing the shield under my engine. The receptionist showed me the best way to obtain the part and they installed it once it came in for an extremely reasonable price. Going to a shop can be a scary experience. Trust these guys, use these guys for all of your repairs. They are your partner to keep your car running well and for any repairs you may need. They are sincerely trustworthy and highly value your business.

My favorite Discount Tire location in town! I've been here a few times before for scheduled…read moreservices. But this time I stopped in without an appointment, expecting a long wait, but Doniven took care of me right away. I explained I had just hit a curb and was worried about a puncture in my tire, he was professional and knowledgeable and really took his time inspecting my tires and clearly explained to me all of my options. Doniven helped me choose the best pricing options for my budget, and had my payment & keys within 10 minutes, all while calmly managing a busy lobby alongside his team!   What impressed me most was how quickly everything was handled--I was completely done in a little over an hour. Throughout the process, the back team kept me updated on the status of my vehicle, which I really appreciated. Everyone I interacted with was friendly, personable, and genuinely focused on providing great customer service. I'm very grateful for their help and would definitely recommend Discount Tire to anyone needing tire service or replacement!

I had an appt for a tire rotation at 11 in the morning about two weeks ago. When I arrived it was…read morebusy so I didn't get checked in for almost 20 minutes. I was told they were behind and it'd be about an hour and a half until my car was serviced, I had my toddler with me but assumed we'd be fine waiting that long. I didn't leave until three hours after my appt slot. I had to cancel appointments I had later in the day because I didn't leave until just about 2pm. Service members were apologetic and I let it slide because they were very busy but I had to approach them for any updates on status which was frustrating especially when it went over the initial hour and a half estimate. My husband had an appt for 4:15 today to get a rotation and balance. He was also told it'd be an hour and a half- he didn't leave until after 7. Extremely frustrating again but service members were apologetic and I wasn't going to leave this review BUT when he got home he realized that the balance that he went for wasn't even performed. One star for apologetic team members but something has to be done about how appointments are handled.