I was a walk in with needing a "new" used tire. Wasn't sure why my tire was flat. AAA removed it in…read morethe morning and did not check to see what was wrong. In less than an our Joey took charge and had my old tire evaluated, repaired, donut removed and old tire back in place. Not enough superlatives for how fast, efficient, kind and professional he was along with Gracie and the whole crew. You guys rock!

Scheduled an appointment for a tire puncture while visiting family- staff were very friendly and…read morethe repair was done quickly without feeling like they were trying to oversell me on other services.

I requested a quote to replace the Mass Air Flow (MAF) sensor on my 2019 Nissan Rogue Sport…read more The shop quoted $388.65 for the OEM sensor, $80 labor, plus $199 for "reprogramming the module," for a total of $744.15. As someone who works on cars myself, I know that a MAF sensor is plug-and-play on this vehicle and does not require any programming. The "reprogramming" they quoted usually just means driving the car around to recalibrate the computer, which takes minutes, yet they charged $200 for it. When I spoke on the phone with a representative who gave the name "Trevor," he said the reprogramming might not even be needed, but they wouldn't know until after doing the work. To me, this interaction felt untrustworthy. He also used jargon unnecessarily to make it sound more complicated than it is, something any reputable mechanic shop should avoid. The labor to replace the sensor is typically 5-10 minutes, and the part can be purchased OEM (Nissan factory) for ~$230-$250. My advice: get a second opinion or buy the part yourself to save hundreds of dollars.

New tires on my Honda Element thanks to Shaffer! I usually use Discount Tire but not this time…read more Saved a bunch of money and my car rides GREAT! Thx Shaffer.

Always honest and genuine about fixing your car. Used them many times over the years.read more

Doing work on my car without my au thorization and catching…read morethem. Quality was very poor. Jammed up my steering wheel, telescope and my turn signal then called me a liar twice on something I didn't do. If I do it I own it! Anyway, 3/4 of my car bill is labor and 1/4 over inflated parts, cars finally put back together but I can't pick up during the M-F 9am-5pm hours and closed weekends. So l told them to leave the car out and I would pick up but when I turned on car I had to shut down fast and get it towed out of there fast. It's like someone purposely played with the motor. I never let any shop know I have more mechanics skills than most there workers, they still think women are dumb. They loosened and flipped my alt belt, loosened and chewed up teeth on my lower two belts, damaged my new paint job. I never had a chance to put the corvette emblem back on...It's been at their shop for so many, many, months. Please, customers beware. I am sending pics.

Had front brakes replaced on my truck, did great service at a reasonable price, will keep coming…read moreback!

Where do I begin? How about if you want your vehicle repaired, and you are ok with wasting more of…read moreyour time to bring it back after your repair, then sure, use this business for their services. In other words, I do not recommend this business for their mechanical services. I have a Honda element. I brought the vehicle in for a repair to the head gasket, and to replace the a/c condenser fan. They had the vehicle for nearly 6 weeks, to replace the head gasket, and when I went to pick it up, they didn't replace the fan I requested that needed attention. THANKFULLY I DOUBLE CHECKED BEFORE DRIVING IT FAR, or else I would have damaged the head gasket agin. So I took it back and they fixed the fan free of charge. About two days later I'm experiencing running issues, idling issues, and a check engine light. Code check says VVT replacement (likely from their reconstruction of my engine after replacing head gasket.) I bring it back to them, they want to charge me additional for the new problem that was absent before the head gasket replacement. I go ahead and have them fix it. I get a call to pick it up my car is ready a day later, and I go to pick it up, to find now when driving there is a noise coming from the front right when I make a left hand turn. I call immediately and am asked to bring it back so they can fix. I bring it back the next day and they have it for an hour, and I leave, only to realize the noise is still present, as if they didn't actually do anything to fix the second issue they caused. I will not waste anymore time or hard earned money at this mechanic. I highly suggest another repair shop if you don't want your time or money wasted. I will not be returning.

Had a nightmare wiring issue got me up and running with a great price very knowledgeable Ted and…read moreAllen were amazing to work with. Thank you Poko Bros!!!

Charged 870.00 to fix my brake lights a week later they stopped working so I went back to them and…read morethey tell me he's busy and can't look at them for 3 weeks and is going to have to start charging me again do yourself a favor stay away from them

I had an incredible experience with Melvin's. I was told By Advance Auto that my alternator was…read morebad on my 2013 Toyota Sienna. After calling around to a few places, I decided on Melvin's. First, they honored the lifetime warranty that Napa and other auto parts places gave the alternator. Secondly, they gave a year longer warranty on labor than the local Toyota dealerships. Lastly, they have the best price. Replacing the alternator is nearly an $800 job. Because of the high expense, Adam took it upon himself to test it before simply replacing it. It turns out, it wasn't bad after all. My van has a lot of specialized driving equipment that allows me to drive, even though I am a quadriplegic paralyzed from my chest down. When Adam and his team were unsure how to troubleshoot some of the specialized equipment, he did not hesitate to call the handicap equipment company that built my van. They took the time to properly diagnose the problem and even helped me contact a local company specializing in the equipment installed in my van. Furthermore, they did not charge me for all their help! So instead of costing nearly $800 to replace an alternator that was not bad, I was able to replace a $26 backup battery that tied into my Specialty Equipment. I cannot speak highly enough of the team at Melvin's! Adam and the others treated us with respect, honesty, and like family. I know who to call first with any auto issues that my family and I may have in the future! Thank you for all of your help!

We love Melvin's and won't go anywhere else!!! They always give us the highest quality service,…read moregreat pricing, and professional, timely care. Adam is always more than happy to explain everything and show us the work that has been done. We trust them more than any other shop around. -- Dr. Dial

My job consists of a lot of travel. I took Midnight for her 30,000 mile service. She's been so good…read moreto me in the highways and backroads. I dropped Midnight off at 7am. She got an oil change, fluids topped off, tied rotated and checked for any issues. Before I could finish making breakfast, I got the call that Midnight was ready. 8:30am.Being a Fleet vehicle, we also get the best rates. It's worth the time spent. Just quick, smooth service. If I had known that it would be that quick, I would have waited in their spacious lounge area. Maybe next time. Mahalo for your service

I love them! They do professional services especially Glenn Hood…read more I had first estimate with the other shop it was so expensive and couldn't take my car fast but two weeks. However I got best negotiations with Glenn at Firestone and they could take my car in next day. Blessings.