Carroll's recently moved to our area and we've been happy to have an indy shop nearby that…read morespecializes in BMWs and other German cars. In a short time, all of our cars have had a visit for either maintenance or repair - one of the repairs was a complicated turbo issue. And in of our visits, we've had good customer service and quality workmanship. We have been to other shops and feel like we've gotten fair pricing.

I have been dealing with this business for a few years and have not had an issue until now. The…read moreshop has moved to a new location in St Augustine. Scott failed to update his business info with the credit card processing company so my initial transaction declined. Scott clearly did not know how to use the new credit card system at his new location. He gave me an attitude like it was my fault he failed to do what he was supposed to do as a small business owner. I will NEVER do business with this shop again. I recommend you find another shop in Jacksonville, as opposed to making the drive(or tow) to St Augustine. I will be going to Sam's Automotive in the future.

Good Shop! Excellent Services! Always there when you need them, except Sat/Sun! In/Out in 1 hr!read more

Made an appointment, diagnosed, sensor delivered and installed in one and a half hours. The MOST…read moreEFFICIENT, HONEST service in my 40 years in St. Augustine! I have put them right up there with my air conditioner and generator folks!

Had to have the drag link replaces in my wife's jeep before a long trip. I had the part and they…read morefit me in on short notice, work was done on time, fair price, and exactly as they said. No upsell or other pushy tactics that can be common at some mechanics. Would recommend them to anyone who needs repairs!

I had some issues with my car that needed fixing. Brandon was extremely helpful in walking me…read morethrough the process and coordinating with my warranty company. They were extremely quick with repairs. Will definitely use this shop again.

Took very great care of my sister and held her car over the weekend since she lives in Titusville…read moreand the car had an issue mid trip home. They took her car immediately and had it rdy to go the wry next business day. Highly recommended! They came with local Tow truck driver approval on the quality mechanic who's not trying to break your pocket book.

Clear & fair pricing. Helped me find battery for my car as…read morewell. Nice & friendly Hope to visit again

Euro spec is super friendly and reliable. Steve was very helpful and responsive. I loved how…read morequickly they were able to run diagnostics and get back to me. They send a full inspection report to you (with photos) so you can make your own decisions on what services you want them to perform. I would definitely recommend and will be returning!

Went in to have my oil cooler replaced and within 50 miles of leaving their shop my engine blew up…read more Come to find out if they failed to prime the oil pump it will cause engine failure and they said, "tough" and proceeded to quote me 20k for an engine replacement. They caused the issue and then tried to charge me to fix their mistake. I wish I could give them 0 stars.

Evans Automotive has truly set the standard for what customer service and professionalism should…read morelook like in this industry. I brought them what turned out to be a bit of a "problem child" vehicle--a rare, numbered Cadillac performance car that I had purchased from a dealership in Jacksonville. Unfortunately, it appears the vehicle had prior damage that never showed up on Carfax, which made diagnosing the issues even more challenging. From the very beginning, the entire team at Evans Automotive has gone above and beyond. Multiple technicians have taken the time to thoroughly inspect the vehicle, the owner himself has been personally involved, and they've even done ride-alongs to better understand the issues firsthand. On top of that, they've graciously dropped me off at home so they could spend additional time digging deeper into the car. That level of care and commitment is rare--especially when dealing with a high-performance vehicle that requires extra attention and expertise. What stands out most is not just their technical ability, but the genuine pride they take in their work. It's clear this isn't just a job to them--they truly care about doing things the right way and taking care of their customers. That kind of passion and integrity is hard to come by these days, and it shows in every interaction. I can't say enough about the experience I've had with this team. Evans Automotive operates with a level of attention, transparency, and dedication that is incredibly refreshing. Highly recommend to anyone looking for a shop that genuinely cares and stands behind their work.

Family Owned and Operated. Recommended by a friend and now I HIGHLY recommend Evans Auto! I wasn't…read moresure of the problem,,,,could only give a description....they found and fixed! Nice to know that this small business is Knowledgeable, Professional and Friendly. Thank you Evans Auto!!!! Rosemarie F

Had a nightmare wiring issue got me up and running with a great price very knowledgeable Ted and…read moreAllen were amazing to work with. Thank you Poko Bros!!!

Charged 870.00 to fix my brake lights a week later they stopped working so I went back to them and…read morethey tell me he's busy and can't look at them for 3 weeks and is going to have to start charging me again do yourself a favor stay away from them

I had a very disappointing experience with this business on two separate occasions…read more The first experience was for a scraping noise while accelerating. After inspecting my car, I was told the issue was the motor mounts and was quoted around $1,500 for the repair. Since I knew motor mounts were not worth anywhere near that amount I chose to replace them myself for $50. However, this did not resolve the issue because the diagnosis was incorrect. I later identified the actual problem as a parking brake wire contacting the driveshaft, which was a simple and inexpensive fix. This represents a significant misdiagnosis and a large difference in cost. The second experience involved calling ahead twice to confirm availability for a resonator delete as the shop is about an hour away from me. I adjusted my work schedule and drove out based on that confirmation only to be told upon arrival that they likely would not be able to complete the job. I was advised to wait which I did for about two hours but ultimately the work was not done. This resulted in lost time, money, and other inconveniences. I want to clarify that I did not miss any appointments both visits were made after confirming availability in advance. Clear communication is especially important when customers are traveling long distances and planning around work schedules. While I understand that scheduling problems can happen the combination of being told services were available when they were not along with the earlier misdiagnosis led to a huge lack of confidence in this business. I am sharing my experience so others can make informed decisions.

Don't take a high end car there, they assume you are an idiot, they will tell you it takes 3 days…read morefor exhaust work, translation we want to joy ride your car. If you drive a Toyota you will be fine.