Went in to have my oil cooler replaced and within 50 miles of leaving their shop my engine blew up…read more Come to find out if they failed to prime the oil pump it will cause engine failure and they said, "tough" and proceeded to quote me 20k for an engine replacement. They caused the issue and then tried to charge me to fix their mistake. I wish I could give them 0 stars.

After a $5200 billion and persecuted for theft (stealing my own car) my car has the same problems…read moreas it had before i took it here. This place is trash and this people should be ashamed

Great service, good people and prices are amazing definitely recommend this place to get work…read moredone!!!!!

I thought my car had a problem but I was wrong. It was fine and they told me so and charged me…read morenothing. Very honest people

I got some minor transmission work done here this week. These guys are top notch! They are…read morefriendly, responsive, and communicate. The office is really clean and they provide a shuttle service and their van is also very clean. The service provided was top notch and the problem I have seems to be resolved. They also provide a very comprehensive inspection report which helped identify issues that I didn't know I had. If you're like me and don't like typical mechanics that talk down to you, go to these guys. I'd recommend them to everyone!

They just replied to me like they explained any of this to me over the phone. "Communication is…read morekey"... they didn't communicate anything with me. Absolute joke. It's only key when you're trying to defend yourselves online. CBA clearly doesn't value communication and customer service. Also, they mentioned that "be wary of other shops that try to get you in the door and then add to your repair estimate." Well guess what, they didn't. I actually ended up saving $700 by taking it to another place in the same shopping center and didn't get change ordered. I recommend everybody going to a place that will do the right thing for their customers.

I think the name of the business may have changed... I just moved here…read more I had such a great experience at Mavis Tires & Brakes thanks to Paul and Adom. I walked in needing a battery, and Paul immediately looked up my car like, "we've got this," and Adom was right behind him ready to grab it. No runaround, no nonsense--just handled. But honestly, what stood out was how they treated me. We had great conversations, lots of laughs, and they were both respectful, down-to-earth, and just good humans. As a woman who just moved across the country, that kind of energy matters more than they probably realize. At one point I told them when I win the lottery, I'm coming back with a brand new car and taking them out to dinner--so y'all better hope I hit soon Seriously though, this is the kind of place you want to support. I will absolutely be recommending them.

Kasey, who I believe is the manager, is very nice and helpful. I brought my car in to rotate my…read moretires and get the oil changed. They rotate tires for free, which is awesome. I will be coming back whenever I need something done for my car! It was quick and easy.

First time customer and last time. I went online for four tires and set up install appointment…read more Online prices neglected to state any promotional pricing applied and additional undisclosed fees. As stated by Austin (claimed to be the manager). I arrived for my appointment and was informed that the online prices were promotional pricing, therefore, no additional military discount may be applied. Understandable, however, I asked Austin to show me where that promotional offer was stated in writing. Austin stated it's not written anywhere in order to verify, and that's how online pricing is. In addition, he disclosed "shop fees" that were neglected to be disclose online quote "out the door price" As I tried to state my point, Austin began to behave in a passive aggressive manner at which he deferred to not only cutting me of at every sentence but also speaking to me in a demeaning manner stating "that's the way online prices are big guy", and "I'll make sure to add your complaint to the long list of complaints". He appeared to have taken the matter personal from my observation. I stated there was no need to be referring to calling me "big guy" even after he knew my name. Ultimately, Austin's behavior was not necessary, yet it seems he may be experiencing frustrations from dealing with this online pricing issue. He eluded that this online pricing matter was a bigger headache than I understood e.g. "shop fees". If online pricing is a bigger issue, then at best the company should consider looking into properly disclosing all fees and charges, to include all promotional offers e.g. discounted prices on tires. This may alleviate continuous points of contention with pricing as Austin eluded to. Or at least consider restructuring the front staff as to ensure staff aren't being burnt out. Sadly, as a one time customer this was a disappointing business transaction and would not be returning back and will not be recommending Apex tire & auto to friends and family. Respectfully, Michael.

I have used Famous a few times and like their professionalism and speed. Another aspect that sets…read morethem apart is the ability to source your own parts. Many other surrounding mechanics will not allow that; they mark up the parts. I've saved quite a bit sourcing my own bits. Most recently had some spacers put on and they didn't even charge me...a testament to the relationships you can build with a local business. Thanks Sam!!!!

I love Sam's automotive. It's a husband and wife team and let me tell you it's ran like a good well…read moreoiled machine (no pun intended). But honestly they are real, explain everything and NEVER try to take advantage or upsell you anything. It's the only place I'll ever take my BMW. Thanks again guys

Sam's Automotive is the Go To Guy for any issues with your BMW. They diagnosed the fuel pump issue…read moreon my 328i when other mechanics couldn't. I also recently had an issue with my window trim and a floorboard panel and Sam took time out of his busy day to do the minor repairs for no charge ,,,,, even after I offered to pay him ..... Steve Dubberly

Back in April the A/C on my 2013 f-150 went out. I went to a place I usually had work done and they…read moresaid between $2-3K. So I shopped around and that was about normal. Then they said their main office said no to the repairs because they would have to pull the dash to fix it. I took it to Shipman showed them the papers the other had supplied they looked at them put all the data in their computer and came up with a price several hundred lower. I had them do the work, it was ready when promised. They gave me a small retired military discount, plus they didn't need all the parts they thought and took that off the final bill. Honesty, intregrity, and quality. Two months now and it's still nice and cold. I've told family and friends this is the place to go from the git go. Thanks Shipman

My vehicles have been taken care of by Shipman Automotive since 4/24/2017. Never have I returned…read moreany vehicle for a second look or 2nd try on a repair because some young mechanic is learning at my expense. As a 20-year retired Marine I know my family can depend on a first-rate going over when we have our cars inspected for upcoming trips. Automotive support on Blanding/Orange Park has always been a problem until we walked through Shipman Automotive's door.

I'm so happy to have found a motor repair shop with such an honest, professional and efficient…read moreteam! My beloved old Toyota Corolla 2004 needed a new windscreen wiper motor and Denis Aparovic not only replaced the motor but the piping and parts that made it functional. All this cost less than the estimate. I took the car back later to have the rubber seals around the back doors tightened, and again the repair was completed quickly, efficiently and cost less than the estimate! In addition they checked my tires ( which needed air ) and straightened the rim of one - all this care included in one visit. They really pay attention to everything and I couldn't be more grateful. I won't take me car anywhere else! Sue Hepker

Fast, reliable and affordable car service/repair. They worked on my car and were transparent on the…read morecost and breakdown of services. They were easy to deal with. Will use them again.