Everything about my experience with Norman Bros was great. I got a quote quickly and was able to…read moreget an appointment for a transmission drain and fill. I showed up to the appointment on time, and they immediately started work on my vehicle. Raymond was really friendly and easy to talk to. He asked if I wanted to take care of an oil change while I was there, and -- since I was due -- I agreed. My vehicle was actually ready a little faster than quoted, which is always great, and not only that, but my price was actually under the quote! I didn't feel ripped off nor did I feel talked down to (an issue I've run into elsewhere as a woman, unfortunately). This shop is a bit of a drive for me, but the quality service and transparent pricing makes it worth the trip.

I used Yelp Assistant to find this place, which was so helpful because I wanted somewhere that…read morecould fix my brake pads for a good price and were trustworthy. All the other places were super expensive and when I messaged this spot, they answered right away and gave their prices and were very honest, which is something I was looking for. When I got there, I dropped off my car and it was super easy. You just have to fill out the sheet and he was even kind enough to also add on the oil change that I wanted even though they were pretty busy. It took just a few hours and I came back to pick it up and the cost was so much better than if I went anywhere else just to do one of those things. I will definitely be back. This will probably be my go to spot for forgetting my car fixed!

Amazing repair on my Nissan Pao. Could not thank them enough. Brought in my bf Trent Falkenrath's…read moreNissan Pao, such an adorable car. They fixed the transmission in less than a week incredible and for such a low rate. Overall if you are looking for quality service by an amazingly friendly staff then this is the place for you. Especially for the cute & obsecure Nissan Pao, I was so worried that we would have to take it to the dealership or an "JDM import specialist" mechanic and be charged a ludicrous price and have them tell us other parts of the car are broken, need to be replaced, etc. Me & Trent do most of our own repairs and have an extensive service record. I cannot express it enough but this place knows how to treat their costumers. If we ever need any difficult repairs, Turn 9 will be seeing us again.

You drive up there and there's a note on the door that tells you they only make appointments by…read morephone. So then I called and left a nice detailed message and nobody got back to me. What the heck kind of business is that? I ended up fixing the car myself.

They have the newest equipment they are good on pricing, quality work and friendly. We needed our…read moreair conditioner fixed in an Expedition and they had the equipment to do it. Dealership is off the chart for repairs

Had a coolant leak in my 2018 GMC Sierra 1500. Took to Mike's for a diagnosis. Had good comms…read morebefore, during and after the work. There was a hoke in the plastic radiator these trucks have. Mike's provided an accurate and I think fair estimate for the repair and promptly completed the work. Good- Been two days now and no more coolant leaks. Questionable- When I picked the truck up at Mike's I noticed a clicking noise soon after starting the engine. I went back into the office but it went away before Mike and I got back out to the truck. I have noticed that same new noise once more since I got the truck home. If it persists I plan to take it back in.

I have used this recommended business 3 times in the last year for my 2 Honda accords. This team…read morecould not be more professional and I really like the way they communicate work that needs to be done through a text message that you have to authorize before they do the repairs. So far, they have been fair with pricing and have done excellent work. It's hard to find a local small business that does car repairs, this is one of them.

I brought my car in because the convertible top would not close. The shop had my vehicle for over a…read moremonth and called me twice saying it was ready for pickup, but both times the issue was not fixed. After the second failed pickup, I was told that two clips were broken and that I would need to pay an additional $1,100. There was no way for me to know whether these clips were already broken or were damaged while the car was in their care, but I felt stuck and approved the repair. When I finally picked up my car, I discovered three scratches on the trunk that went all the way down to bare metal. I know this damage was not there when I brought the car in. When I pointed it out, the employee became defensive and claimed the damage was pre-existing, saying they take photos of all vehicles on intake. When I asked to see the photos, I was then told they "forgot" to take them. Between the long delay, repeated failed repairs, unexpected additional charges, and damage to my vehicle with no accountability, I feel I was treated unfairly and unprofessionally. I now have to address the paint damage myself before it begins to rust. Unfortunately, I cannot recommend this shop.

"Flat tire? No sweat. William and Alec made quick work of it and had me back on the asphalt in…read morerecord time."

Absolutely unacceptable service. I had a 9:00 AM appointment for what should have been a simple…read moretire repair. I arrived at 8:55 AM, five minutes early, and by 10:17 AM I was still sitting there waiting. After waiting for over an hour, I finally had to go ask what was taking so long. Only then did I find out that they supposedly needed to order a part and that I would have to wait another 40 minutes for it to arrive. The worst part isn't even the delay it's the complete lack of communication. Nobody came to tell me there was a problem. Nobody gave me an update. Nobody asked if I was okay waiting that much longer. They apparently just expected me to sit there indefinitely as if I had nothing else to do with my day. What is the point of making a 9:00 AM appointment if you don't respect the customer's time? If you discover that a repair is going to take significantly longer than expected, the absolute minimum you can do is COMMUNICATE WITH YOUR CUSTOMER. I should not have to chase employees down after sitting there for over an hour just to find out what is happening with my own car. Extremely frustrating, disrespectful of my time, and very poor customer service. I will definitely think twice before bringing my car back to RPM Automotive.

Started going hear about a year ago. They fixed up my Chevy trailblazer by Repairing the AC and…read moreinstalled new shocks on the rear. I thought the price was fair. Returned to fix a fuel line leak. Once again the price was fair. As a business owner myself, I highly recommend Lamonds Auto.

Honest, knowledgeable and informative. Fair pricing. Not like a normal repair shop and certainly…read morenot like a Dealership.

Blew out my front left tire, workers were quick and efficient as well as incredibly patient. Wasn't…read morestuck waiting for too long to get my tire replaced.

After speaking with the owner, he helped resolved my issue. Very positive and polite experienceread more

Jens did a great job getting our 13yr old GL450 back on the road, another local shop tried to…read morecharge us for several unnecessary repairs, and they actually broke a coolant line and said nothing about it until the car overheated. I will never go to anyone else for Mercedes service. Jens saved us a lot of time and money. Thank you Jen's

Looking locally for an expert mechanic familiar with Mercedes. Based on reviews, took my vehicle to…read moreLorenzen. Owner diagnosed problem and indicated that it could take several days. Mr. Lorenzen had my car for more than three weeks! I was without transportation for more than a week. I ended up renting a vehicle for two weeks ($800 plus!). Finally was able to retrieve my car. They did not charge me because they were too busy to work on my car! Mercedes of Daytona finally repaired my car! Unbelievable, don't make commitment you can't keep!

needed to have my tire light checked out as it wouldn't shut off so they got my car right in (they…read moreare great about that) They fixed the problem quickly and the cost was very reasonable!!I definitely would recommend them!! Paul

Just have to laugh. They asked I contact them. Did that and crickets. Only posted that to counter…read morethe one star to make it look like they wanted to resolve. Again, $1200 and ac was same as when I brought in and another shop said actuator put in wrong plus said several areas were "bent up" like they tried to bend a pc out then back again. The other shop helped on cost. If it's tires sure this place is fine I assume but do not allow them to do anything else. I won't even let them change my oil cause the way I see it they have $1200 of my money and they messed up vehicle worse than it was. We moved all 3 vehicles to another place. They could return my $1200 and I still would never go back and I got 3 years of receipts of money spent there. So really no need to contact me back anyway as no way they save any future business.

1ST CLASS! - W. DOWNES - J. MARSTON -TYVM!…read morenot cheap - but in today's world what is? They are team and i would love to have them working for me! They are MAGMA- I am from Pensacola - traveled to see family - had a noise that could have been much more serious - within 24 hrs they had me heading home SAFE! (LIVING IN PENSACOLA AND HAVE TRAVELED A FAIR AMOUNT I TRY NOT TO TELL MY SWEETSPOTS - I AM LOOKING TO FORM MY OWN ''RATING'' SERVICE) THIS IS MY 1ST TIME making a review and i am glad it's good one - too many bs'ers out there now'adays HAROLD HOMMELAND

Horrible experience. Long story short, my daughter was told the issue only after calling on the 3rd…read moreday the car was at the shop. We ordered the part(confirmed part with the shop), dropped off the car and the part. The shop waits untill the afternoon my daughter was to pick up the car to tell her its the wrong part. My daughter didn't deserve to be treated that way. Needless to say she won't go back there.