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    JJ’s Auto Care

    4.3 (59 reviews)
    Closed Closed

    Services - JJ’s Auto Care

    Oil changes

    Routine automotive maintenance

    Auto brake repair

    Auto engine repair

    JJ’s Auto Care Photos

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    Close up of the left missing bolt in the first picture

    To start off I had the clutch replaced on my 2009 Honda civic si in March when it unexpectedly went out on me. Clutch was fine at first and felt great. I picked up the car and it had a check engine light (I used a scanner I had at home to check the engine code and it was the knock sensor). This will come into play later. I ended up bringing the car back to them 2 times for this knock sensor issue (the cause of the check engine light). Knock sensors are important, if they are damaged your car can run very poorly. Also another noise popped up, like a slight rattling. I had them check this out and they chalked it up to a "poor quality aftermarket engine mount". I highly doubted that was the issue. I recently had enough of the rattling noise and wanted to upgrade the clutch anyways to a slightly stiffer stage 1 clutch. A friend of mine is the head technician at a different shop and he helped me pull the transmission and install an upgraded clutch. Upon getting ready to pull the transmission out of the car we discovered 2 bolts were missing that connect the transmission to the engine and 1 bolt on the transmission engine mount was missing (a rather important structural bolt that goes into the frame). The throwout bearing was also NOT OEM HONDA and was the poor quality bearing always included with clutch kits. The bearing already had play in it when it was removed. (This bearing would have eventually failed. I'm happy I decided to check their work and install an upgraded clutch after 5,000 miles). The knock sensor mentioned above was also completely snapped. So not only did this shop neglect to install 2 very important bolts that hold the transmission to the engine, they neglected to install or did not notify me I had a missing engine mount bolt along with snapping my knock sensor!!! The car came back to them with the SAME EXACT ISSUE 2 times and nothing was done. The check engine light was fixed but how would a knock sensor be snapped like that if it was already replaced? The plastic gets brittle with age but brand new sensors shouldn't break in half. Pictures below of my invoice, missing bolts, and snapped knock sensor. Utter negligence which would have caused issues further down the line. I can't believe they are charging top dollar (I PAID $1700) when they can't even do their job with integrity! Will never be returning with my car again. I WOULD NOT trust this shop with my car or any car if their technicians are either neglecting to install important bolts or not notifying the customer those bolts are missing (which I would have happily paid the probably $5-10 a piece they would cost to replace!!).

    Ford V6 Mustang (not eco boost)

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    5 years ago

    The only place I trust with my car! Great people!. I have never felt ripped off. Highly recommended

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    8 years ago

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    7 years ago

    Skilled, honest, and true gentleman up at JJ's! So grateful to have found a mechanic I can trust in my new city!

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    Ask the Community - JJ’s Auto Care

    Does jj auto care do vehicle pre-purchase services?

    Yes, we do. Please call us at 904-721-6646 if you would like to schedule an appointment.

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    Review Highlights - JJ’s Auto Care

    I want to personally thank Charles and the other staff members for treating me like family!

    Mentioned in 12 reviews

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    G & H Tires And Service

    G & H Tires And Service

    (54 reviews)

    Greater Arlington

    I took my car to Tubel's because it was steaming due to antifreeze hitting the motor. My car was…read morenot running hot, and it has never overheated before. I was charged almost $400 and told the issue was fixed. About 10 miles after leaving, my car started running hot. I immediately called the shop and was told, "That's strange, it didn't run hot when you brought it in." I had the car towed back. Three days later, I was told the car was ready. When I arrived to pick it up, the car would not start, which has never been an issue before. Again, I was told, "That's strange, it started when I drove it this morning." While driving the car home--less than 10 minutes from the shop--the vehicle began producing heavy white smoke, which I later learned indicates a blown head gasket. My car was returned to me in much worse condition than when I brought it in. I'm not sure what was done to my vehicle, but based on my experience, I strongly recommend doing your homework and getting a second opinion before taking your car here.

    Terrible place to take your car to get repaired. Went in with a major oil leak car was loosing 2…read morefull quarts of oil per every 100 miles. Told me it was a simple valve cover charged me over $500 and sent me on my way. I still smell oil burning after the repairs so the next day I check the oil in my car and it is again two quarts low like no oil on the dipstick. They made and charged me for the wrong repair. ​They charged me another $600 to fix this problem even though I already paid $500 for a valve cover that never needed to be replaced in the first place. They also damaged the undercarriage of my car jacking it up on the lift I even have photos. All in all going to the shop at $500 repair cost me over $1,000 of their incompetence. ​

    JJ’s Auto Care - oilchange - Updated May 2026

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