1. Expert Automotive

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Jacksonville, FL

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Expert Automotive

4.3 (11 reviews)
Closed • Closed

Services - Expert Automotive

Auto brake repair

Auto engine repair

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1 month ago

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7 months ago

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4 years ago

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6 years ago

These guys got me in and out same day! Almost unheard of nowadays! Great customer service and prices! I will only be using them from now on!

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7 years ago

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Sandalwood Automotive

Sandalwood Automotive

(38 reviews)

Regency Town, Greater Arlington

Brought my car to Jeff after having been to another shop (spent 6 grand) problem still there…read more Dealership (another 700$) and to Jeff for a check over and to double check the work done and fix errors. They were professional, understanding of my situation and apprehension of trusting. They were great, answered all questions etc. I'll never go anywhere else!

Let me take the next few minutes to warn you about doing business with Sandalwood Car Care, or as…read moreshould be know as Sandalwood Car Careless. Please understand that it has been sold and not owned or operated by the pervious professional owners that offered quality repair excellent Customer Service and quality repair. I made an appointment to bring my vehicle in for an oil leak, headlight and brake light replacement. My appointment was for Monday August 31. On Wednesday September 2 I had still heard nothing about my vehicle I called and was told, can you believe they were just about to bring in in the shop bay to inspect it had now been two day of getting the Sunshine Treatment. I get a text message with a link to inspection report. I text back asking for a quote which I received and I gave an OK to estimate and asked for completion date which I was told was Wednesday September 9. When I questioned I was told I did not understand how complex the repair. I told them to proceed. On Friday September 4 I stopped by unannounced and found my vehicle still sitting in the same spot as when dropped off and untouched. I was very upset and was told I had never approved the repairs. When I showed them the text message it again was not their fault it was miscommunication. I should have known at this point five days later and still nothing done that this was not a professional repair shop and they were as their name said Sandalwood Car Careless. I was told my vehicle would be ready on Wednesday September 9. Want to take a guess if ready, well the answer is NO and it had not been touched. Then on Thursday September I get a call from the owner tell me my vehicle still not ready and they cannot complete all the repairs as they do not have the knowledge nor capabilities to do that type of repair. This is where it was somewhat my fault as all the pervious issue were telling me they do not have the knowledge and skills to do the repairs. This though they should have admitted to start. Well then on Friday September 11 I called Sandalwood Car Careless to see if vehicle finished at 10:00am and was told NO, when I got upset as now we going on two weeks I was told I not respect them. Well I was always told you had to earn respect to get respect and at this time I had caught them in over four lies. I finally was able to pick up my vehicle on Friday September 11 at 4:00pm. Now the cherry on top, they gave me the wrong bill for person and vehicle that was not me. They did not even know my name or vehicle. This is the most unprofessional business I have ever seem. Do not worry about getting everything in writing as they just say it is miscommunication between them and you. Nothing is ever their fault it will be yours. On a positive I was not charged for the eight days of Sunshine Treatment nor 8 days of lot storage. I really though question the quality of work and service done to my vehicle due to the lack of professional service, lack of any customer service and the capability to preform all the work requested. This is definitely a place to adhere to the "Buyer Beware" The only think good I can say about Sandalwood Car Careless is GOOD BYE.

Tires Plus

Tires Plus

(56 reviews)

Southside

I've had some very mixed Tires Plus experiences in the past. I knew it was time for an oil change…read moreand found that this location is very close to my office and not far from where I'll be moving in a few weeks so I decided to give it a try. I used the online appointment system (I've talked about it in other reviews) and arrived about 10 minutes early for my appointment. There was someone already being helped by the one man working (I believe his name was Steve and it seemed he may be the manager) so he called for someone to come up and help me. I wouldn't have minded waiting but I appreciated that. The guy who came up to help was Justin. He went over the info from the online system and got the paperwork ready. The car was done is almost exactly 30 minutes (the time they advertise it will take). After the service was done and I was paying, both Steve and Justin gave me some advice regarding an airbag light that comes and goes on my dash (since it's airbags they couldn't help but advised that I contact the dealer). Justin printed up all the info on the two tires that need to be replaced, complete with prices. They were both very friendly and helpful and I felt like they were honest about what I did and didn't need to do to take care of my car. I will absolutely be back to this location for my tires and my next oil change!

Please Ladies don't go here I came here 4 months ago and got new tires and a alignment which they…read moresuggest that and siad my tires would last for years so I didn't get the warranty, but I still have my receipt. My tires are worse than the tires about in at so when I came to the store to have my tires rotated, the guy told me it was my suspension and it was nothing they can do so now I'm out of $1400 what I paid for front end alignment and the four new tires I purchased from them Seem as if should be responsible for some of this the guy that sold me the tires assured me it was my front in alignment...would I need to get a warranty just make sure I come back and get them rotatedand iI would be good.. Now Tire plus am driving around on to bald tires scarf ass hell...You yall want even replace my tires??? But instead you want me to give you another $1400????

Expert Automotive - autorepair - Updated October 2026

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