Tony and his team were great, fixing the fuel pump on our Z71 timely and for a reasonable price…read more Highly recommend auto repair shop. Feels great to also support a reputable local business.

John was honestly a godsend and a great referral for me. He did my timing chain as a side job out…read moreof the shop where he works his main job, and I genuinely appreciate both him and the shop for allowing that to happen. Every interaction I had with the other personnel there was also pleasant and respectful, and I would absolutely come back. From the beginning, John's communication, transparency, honesty, and respect went a long way with me. What really sealed the deal was when he offered to let me stay at his home while he worked on my truck because I lived about four hours away. Nobody had to do something like that, and it spoke volumes to me about his character and the kind of person he is. Most importantly, the timing job itself has been great. I've now put roughly 2,000 miles on my truck since the repair and changed the oil twice. There is no timing-related ticking, and she's running beautifully. John also spent additional time troubleshooting a charging-system issue that came up after everything was put back together, which I really appreciated. He also replaced my master window module, which has been working perfectly. My only disappointment came from some of the additional work. While he had the truck, John recommended replacing the belt tensioner and engine mounts. I trusted his judgment and told him to go ahead. My original quote was around $1,100, and I ultimately paid approximately $2,100. I didn't mind paying more because I wanted the truck fixed correctly and assumed the additional parts being installed were OEM or comparable high-quality parts. Unfortunately, the replacement belt tensioner failed shortly afterward and caused my nearly new serpentine belt to shred. The engine mounts were also not installed and were instead given to me. After what happened with the tensioner, I'm hesitant to install those mounts because I don't know their quality or how long they'll last. I reached out to John afterward to let him know what happened with the tensioner but unfortunately never received a response. That was probably my biggest disappointment. I wasn't looking to argue, bicker, or demand money back. I simply would have appreciated some accountability--even something as simple as, "That's on me, bring it back and I'll take care of it," or offering to work something out the next time I needed service. That being said, I want to be fair because the major repair I originally brought my truck to John for was done well. After 2,000 miles, my truck is running reliably again, and I'm very happy with the timing work. I trust John's mechanical ability and appreciate what he did for me, especially accommodating me despite the distance I traveled. I also appreciate the shop allowing him to do the work there, and everyone else I interacted with treated me well. I would absolutely return in the future. I plan on keeping this truck in my family for as long as I reasonably can, and if another major repair eventually comes up, I genuinely hope John is still around because I would consider bringing her back to him. Overall, I'm grateful to John for getting my truck back on the road and dependable again. I just wish there had been better follow-up and accountability regarding the failed tensioner and the additional parts.

Perfect job, quality as well as economical. I needed a complete tear down and rebuild. They did it…read morefor 1/2 the usual estimate. (Another transmission shop sent me there.) I was blessed by these guys. Not a day of trouble in several years, including years of driving back and forth to PA. Highly recommended.

Really happy I found this shop. The guys are honest professionals who will do the job right.read more

Action Transmission & Carey provided exceptional care and remained consistent with the accounts I…read moreheard from other customers. He was completely honest and fair; there is no deception or excessive charging. They possess deep knowledge of transmissions and clutch adjustments. I will now refer my two sons and anyone needing professional transmission work on their car or truck. I brought my truck to Action Transmission because I suspected my transmission or clutch was beginning to fail. This worried me because transmission work can be expensive. They outlined potential issues and explained the costs and repair concerns for my specific model without exaggeration or softening the facts. After a thorough assessment by the repair team, I was pleasantly surprised and satisfied with their findings. I would certainly recommend Action Transmission for any transmission repairs. Trust me, you will be well taken care of! Thank You

I can't speak for other peoples experiences, but I was extremely satisfied. This review is for…read moreservice done about a year ago. I went in thinking I was having transmission issues. They determined I was actually having brake issues. They could have seriously padded their till that day, but provided a service that was the least expensive of the things the issue could have been. I wouldn't have known any better if they told me it was one thing and repaired something different. They kept me informed the entire time of their progress and their completion time, then followed up to ensure all was well. They told me I would need more work done to the brakes, but it could hold off. Now is the time for that work. If I were still close to their store, it would not be a question where I'd be going. Instead, I'm debating convenience over peace of mind

Jamie at the front desk was fantastic. Made me feel very comfortable very quickly. I left American…read moreTransmission. They were suspect by everyone that talk to me however, I cannot say anything. I'm wrong about them. I've been Transmission diagnosed the problem quickly and repaired it quickly. truck runs great. I am very happy with the results.

No good just take your car to the dealership unless you own a fleet vehicle and don't care about it.read more

Had my car repaired under warranty I took it to a different shop first and they gave me nothing but…read moreproblems. I pulled it from that shop and brought it to these guys and they were very professional. Did an excellent job and even stayed open late to give my wife the car back so she didn't have another night without it highly recommend them don't go anywhere else.

Dropped the car off for transmissions inspection which came back as leaking seal two quarts low…read more But I also had five different oil gaskets that are now leaking. Did not have any oil leaks issues before we dropped it off. Had transmission service but not the oil leaks Moved the car first thing in the morning and there's a big puddle of oil. How in the hell do you get an oil leak like that by just dropping it off to them. I just drove it from Fort Myers which is 5 Hrs drive with no leaks the before no oil leaking at all. Not sure what could happen in less while it was there. I would not recommend them.

Everything about my experience with Norman Bros was great. I got a quote quickly and was able to…read moreget an appointment for a transmission drain and fill. I showed up to the appointment on time, and they immediately started work on my vehicle. Raymond was really friendly and easy to talk to. He asked if I wanted to take care of an oil change while I was there, and -- since I was due -- I agreed. My vehicle was actually ready a little faster than quoted, which is always great, and not only that, but my price was actually under the quote! I didn't feel ripped off nor did I feel talked down to (an issue I've run into elsewhere as a woman, unfortunately). This shop is a bit of a drive for me, but the quality service and transparent pricing makes it worth the trip.

I used Yelp Assistant to find this place, which was so helpful because I wanted somewhere that…read morecould fix my brake pads for a good price and were trustworthy. All the other places were super expensive and when I messaged this spot, they answered right away and gave their prices and were very honest, which is something I was looking for. When I got there, I dropped off my car and it was super easy. You just have to fill out the sheet and he was even kind enough to also add on the oil change that I wanted even though they were pretty busy. It took just a few hours and I came back to pick it up and the cost was so much better than if I went anywhere else just to do one of those things. I will definitely be back. This will probably be my go to spot for forgetting my car fixed!

Stranded with car trouble in Jacksonville Fl. on a Saturday morning…read more I checked my phone for repair shops open on a Saturday and found G & H Tires and Service. Even though they were busy, they got me in that morning, took care of the problem and I easily made it the 350 miles back to Myrtle Beach S.C. Nice people too!!

After buying four new tires I was told that our vehicle could not be aligned as it was missing New…read moreCamber Essentric Bolts and Toe Essentrics for Rear Aswell. Since that was Greek to me, I went to another place and was told the same. I thought this odd as the car had been aligned before without mention of these now missing pieces. The second place suggested I go to a suspension shop. The suspension shop recommended G&H Tires, which made all the difference. The owner, Roger Grant, explained that both places were wrong, although both places did alignments. He used a picture and also showed me the new parts. The parts only needed to be replaced by updated adjustable parts-the so called "missing pieces" were still on the vehicle. Mr. Grant was thorough, gave me the prices up front, and kept them. As you can tell, I'm not well-versed in car talk. But I know quality and professionalism and found both at G&H tires.

Brought my car to Jeff after having been to another shop (spent 6 grand) problem still there…read more Dealership (another 700$) and to Jeff for a check over and to double check the work done and fix errors. They were professional, understanding of my situation and apprehension of trusting. They were great, answered all questions etc. I'll never go anywhere else!

Let me take the next few minutes to warn you about doing business with Sandalwood Car Care, or as…read moreshould be know as Sandalwood Car Careless. Please understand that it has been sold and not owned or operated by the pervious professional owners that offered quality repair excellent Customer Service and quality repair. I made an appointment to bring my vehicle in for an oil leak, headlight and brake light replacement. My appointment was for Monday August 31. On Wednesday September 2 I had still heard nothing about my vehicle I called and was told, can you believe they were just about to bring in in the shop bay to inspect it had now been two day of getting the Sunshine Treatment. I get a text message with a link to inspection report. I text back asking for a quote which I received and I gave an OK to estimate and asked for completion date which I was told was Wednesday September 9. When I questioned I was told I did not understand how complex the repair. I told them to proceed. On Friday September 4 I stopped by unannounced and found my vehicle still sitting in the same spot as when dropped off and untouched. I was very upset and was told I had never approved the repairs. When I showed them the text message it again was not their fault it was miscommunication. I should have known at this point five days later and still nothing done that this was not a professional repair shop and they were as their name said Sandalwood Car Careless. I was told my vehicle would be ready on Wednesday September 9. Want to take a guess if ready, well the answer is NO and it had not been touched. Then on Thursday September I get a call from the owner tell me my vehicle still not ready and they cannot complete all the repairs as they do not have the knowledge nor capabilities to do that type of repair. This is where it was somewhat my fault as all the pervious issue were telling me they do not have the knowledge and skills to do the repairs. This though they should have admitted to start. Well then on Friday September 11 I called Sandalwood Car Careless to see if vehicle finished at 10:00am and was told NO, when I got upset as now we going on two weeks I was told I not respect them. Well I was always told you had to earn respect to get respect and at this time I had caught them in over four lies. I finally was able to pick up my vehicle on Friday September 11 at 4:00pm. Now the cherry on top, they gave me the wrong bill for person and vehicle that was not me. They did not even know my name or vehicle. This is the most unprofessional business I have ever seem. Do not worry about getting everything in writing as they just say it is miscommunication between them and you. Nothing is ever their fault it will be yours. On a positive I was not charged for the eight days of Sunshine Treatment nor 8 days of lot storage. I really though question the quality of work and service done to my vehicle due to the lack of professional service, lack of any customer service and the capability to preform all the work requested. This is definitely a place to adhere to the "Buyer Beware" The only think good I can say about Sandalwood Car Careless is GOOD BYE.

I called about a car issue I was having. Whomever answered my call sounded very lackadaisical…read more I cannot support BAD customer service.

I have been in the automotive business for about 20 years and I've had to deal with Alvie on…read moretransmissions on multiple occasions. There is not a better transmission guy in Jacksonville. You will get an honest assessment on what your vehicle needs transmission wise. He does not claim to be the cheapest, but his work is of the highest quality. If you want cheap, there are plenty of options out there if you want it done, right Alvie is your guy. He has been local to Jacksonville for a number of years so ask around and you'll find that very few people know more about transmissions than Alvie.

A few months ago I went to Maxi's for a belt change on my Chevy Cobalt. I made an appointment, took…read moremy car in first thing that morning. I was out of there in the promised time, which doesn't always happen in auto shops and was awesome! They also charged me a lot less than I was expecting! I'll be a return customer! I also came to Maxi's because a friend of mine recommended them highly. He's been going there for years! Then in July I returned to get my A/C recharged as it wasn't cooling my car efficiently. Maxi found out what the problem was (a leaky valve), fixed it and gave me a recharge. Now the A/C is working great and will keep working great as they fixed the problem! Thanks Maxi!

I came here based on a recommendation from a friend and they did not disappoint. They are honest…read moreand did a good job fixing my car. This is not a place that will rip you off but will give you honest estimates and repairs and nothing more. They don't recommend anything additional that doesn't need to be done. I came back and became a regular customer. They are my go-to for any repairs and maintenance. I've never had any issues with them and they do a great job. My workplace found out how great they are and now they take their vans there for repair and maintenance. The guys that work there are nice and friendly. I highly recommend this place for your auto care needs.