The oil change, inspection, and replacement items were handled efficiently, and I appreciated the…read moreattention to detail. I will definitely return for future service.

MANIRA, Great…read morecustomer service, very outgoing and informative. She got me the best deals and I thank her For that. Way to go! Manira. Keep up the great work!!! 5 star representative

The service was fast Pricing was decent…read moreTechs were friendly and helpful I'd recommend this jiffy lube

Great experience, and the staff was extremely helpful. Happy to come back to this location in…read moreJacksonville, FL. Highly recommend!

Brought my car to Jeff after having been to another shop (spent 6 grand) problem still there…read more Dealership (another 700$) and to Jeff for a check over and to double check the work done and fix errors. They were professional, understanding of my situation and apprehension of trusting. They were great, answered all questions etc. I'll never go anywhere else!

I brought my truck to Sandalwood Automotive to have the U-joints and CV axles replaced. I…read moreexplicitly told them not to use the CV axles I had previously purchased because I had already tried installing them and confirmed they were the incorrect fit. They quoted me for new axles and it was more than I could afford, so I told them to just replace just the U-joints. The shop then decided to just use the CV axles I had already told them don't work instead of just replacing the U-joints. They assured me their mechanic performed an alignment and test drive to confirm proper fitment. They were wrong and there's no way they did an actual test drive. Within 4 miles of leaving the shop during Friday evening rush-hour, the axles started severely grinding and nearly locked up in 4-lane traffic. This created a severe safety hazard, leaving me stranded and requiring an immediate tow back to the shop. Because I was in the middle of moving with only one vehicle and needed transportation for military drill in Tampa that weekend, I had no choice but to secure a rental vehicle immediately. Since the shop closed at 5:00 PM on Friday and was closed all weekend, getting a rental through them at the moment of the breakdown was physically impossible. When I contacted them Monday morning, they acknowledged the mistake, stated the repair would be redone, and informed me they were contacting the General Manager regarding rental reimbursement. The fix took four days, requiring me to keep the rental from Friday through Thursday. When I called for an update after picking up the truck, Jessica informed me that Sandalwood Automotive was denying the rental reimbursement entirely because the rental "wasn't arranged through them"--an option they never offered on Monday, nor was it even possible when their work failed on Friday evening. While the second repair job eventually resolved the axle issue, Sandalwood Automotive's failure to listen to customer instructions put my safety at risk on the road and left me nearly $500 out of pocket for a rental vehicle necessitated entirely by their error. Their refusal to make this right demonstrates a complete lack of accountability for customer safety and service quality.

I stopped by here at 730am for a quick oil change before work. I was in and out in less than 10…read moreminutes! There was one other person also getting an oil change while I was there. The place was clean, organized, and well taken care of. Leon and Chris were the two people who helped me and they were fantastic. They were both super helpful, patient, and quick! As a young woman, finding a car place that I feel 100% comfortable at isn't common, but Chris and Leon being able to explain everything they were doing and what it all meant made it a great experience. I always fear that I'll get talked into things since I don't know anything about cars, but they seemed very trustworthy. The prices are all displayed so you know exactly what you'll be paying. 10/10 customer service and I highly recommend stopping by here if you're in the area.

Great customer services Ample parking…read more Great vacuum Affordable Conveniently Located

I have NEVER had such a pleasant experience doing car stuff ever hahahaa. Who knew a trip to Take 5…read moreOil Change could literally make your whole day?? I don't know much about cars but I do know a lot of places will try to upsell you on things you don't need, especially if you blatantly tell them you don't know what you're doing. The guy was transparent with me about my oil change, let me know that the cheapest option was just as good as the next one up (for my particular make & model & mileage) & he even gave me a discount on top of that. I tried to give him $10 for great service, he refused the tip, then proceeded to offer me a free car wash... I was like does somebody know me here?? Hahaha I paid for my car wash before he could offer though, so they gave me a free detail package. 10/10 recommend. I haven't stopped talking about how awesome the staff was.

I went back and gave them a second chance!…read more I paid $120 about a month ago and I drove to NC to see family. I drive right under the 3000 miles and get my oil top off today. The mechanics claim my oil is still full. That is absolute bull crap they wouldn't even top off the oil that I paid for. This will be the last time they will ever earn my business because quite frankly they are all lazy and I would recommend going to your dealership then dealing with a company that gives you over priced oil and is most likely scamming you on that also. For the business owner, your reply is fake and garbage don't bother because my review is honest and your feedback of it and worthless than my last crap. Improve your business or smart consumers like myself will happily spit on your door mat and walk away.

Stranded with car trouble in Jacksonville Fl. on a Saturday morning…read more I checked my phone for repair shops open on a Saturday and found G & H Tires and Service. Even though they were busy, they got me in that morning, took care of the problem and I easily made it the 350 miles back to Myrtle Beach S.C. Nice people too!!

We have been gto this place for years. Very trustworthy and thoughtful service. We have had all…read moreour cars worked on here.

Great experience…read more Got a Groupon coupon for $44 for a synthetic oil change compared to $55 and $72 at other places. The staff was great, explaining every step they did. They did not push any unnecessary services, but advised on a few for the near further. They also updated the car fax report with my new tires I purchased last week. Really appreciated their hard work and professionalism. Would definitely return back.

Bought a Groupon for an oil change. Tried to upsell me $150 in other services, declined and was…read moretold I owed an additional $12 for an oil filter, when it was supposed to be included on the Groupon. Showed the tech and was told "that shouldn't be on there, it's not included". That's false advertising and forced upselling, will not return.

I've had some very mixed Tires Plus experiences in the past. I knew it was time for an oil change…read moreand found that this location is very close to my office and not far from where I'll be moving in a few weeks so I decided to give it a try. I used the online appointment system (I've talked about it in other reviews) and arrived about 10 minutes early for my appointment. There was someone already being helped by the one man working (I believe his name was Steve and it seemed he may be the manager) so he called for someone to come up and help me. I wouldn't have minded waiting but I appreciated that. The guy who came up to help was Justin. He went over the info from the online system and got the paperwork ready. The car was done is almost exactly 30 minutes (the time they advertise it will take). After the service was done and I was paying, both Steve and Justin gave me some advice regarding an airbag light that comes and goes on my dash (since it's airbags they couldn't help but advised that I contact the dealer). Justin printed up all the info on the two tires that need to be replaced, complete with prices. They were both very friendly and helpful and I felt like they were honest about what I did and didn't need to do to take care of my car. I will absolutely be back to this location for my tires and my next oil change!

Please Ladies don't go here I came here 4 months ago and got new tires and a alignment which they…read moresuggest that and siad my tires would last for years so I didn't get the warranty, but I still have my receipt. My tires are worse than the tires about in at so when I came to the store to have my tires rotated, the guy told me it was my suspension and it was nothing they can do so now I'm out of $1400 what I paid for front end alignment and the four new tires I purchased from them Seem as if should be responsible for some of this the guy that sold me the tires assured me it was my front in alignment...would I need to get a warranty just make sure I come back and get them rotatedand iI would be good.. Now Tire plus am driving around on to bald tires scarf ass hell...You yall want even replace my tires??? But instead you want me to give you another $1400????

Amazing service and wonderful staff! I've been coming here for oil changes, and recently I also got…read morea new battery and new tires installed. Every experience has been excellent! The staff is always friendly, professional, helpful, and very nice to work with. They truly care about their customers and provide great service every time. Thank you so much for your hard work and outstanding customer service! I really appreciate everything you do. Highly recommend this place!

I had a great experience at Express Oil Change & Tire Engineers thanks to Sam and Ty. I came in for…read morean oil change, and they both took great care of me from the start. They delivered the not-so-great news about an oil leak in a way that was clear, respectful, and not overwhelming--no pressure, just honest information. Ty actually showed me the leak while my car was up, which I've never had an experience like that but greatly appreciated! Afterward, I asked Ty where I could go to replace my battery, and he recommended another place that ended up being just as great. That kind of honesty and willingness to help really stood out. Both Sam and Ty were kind, professional, and easy to talk to. As a manager myself, I would absolutely hire them. They both need raises--seriously. Highly recommend this location! P.S. sorry to the folks who had to squeeze into my tiny car (if you read this) LOL

John and John at John's Automotive are wonderful people…read more Last Friday after work, my car would not crank. When you turn your ignition switch half way and wait for the fuel pump to engage. This was not happening for me, so I knew it was the fuel pump. After two hours the two truck came to my rescue in the cold and darkness. I brought the car to my home. Then on Monday, I called John's and asked if they could fix my car. I had several friends recommend them. I am so happy that I went there. They have a new customer for life! Pros: Very fair prices on parts and R&R. Nice and trustworthy Owners and Mechanics. Cons:very limited parking space. I let them know when the tow truck was in the way. They made sure he had a good spot to park my car. Recommend? Hell Yes!!!

Definitely recommend John's! Needed someone to look at my daughter's car after Autozone said her…read morealternator was bad.. brought to John's since it is convenient located close to JU. John's staff were polite and so honest, they squeezed her car in even though they were clearly very busy. Assured me there was nothing wrong with the alternator and charged a very low amount for the diagnostic. Will definitely be using John's again in the future!