Brought my car to Jeff after having been to another shop (spent 6 grand) problem still there…read more Dealership (another 700$) and to Jeff for a check over and to double check the work done and fix errors. They were professional, understanding of my situation and apprehension of trusting. They were great, answered all questions etc. I'll never go anywhere else!

Let me take the next few minutes to warn you about doing business with Sandalwood Car Care, or as…read moreshould be know as Sandalwood Car Careless. Please understand that it has been sold and not owned or operated by the pervious professional owners that offered quality repair excellent Customer Service and quality repair. I made an appointment to bring my vehicle in for an oil leak, headlight and brake light replacement. My appointment was for Monday August 31. On Wednesday September 2 I had still heard nothing about my vehicle I called and was told, can you believe they were just about to bring in in the shop bay to inspect it had now been two day of getting the Sunshine Treatment. I get a text message with a link to inspection report. I text back asking for a quote which I received and I gave an OK to estimate and asked for completion date which I was told was Wednesday September 9. When I questioned I was told I did not understand how complex the repair. I told them to proceed. On Friday September 4 I stopped by unannounced and found my vehicle still sitting in the same spot as when dropped off and untouched. I was very upset and was told I had never approved the repairs. When I showed them the text message it again was not their fault it was miscommunication. I should have known at this point five days later and still nothing done that this was not a professional repair shop and they were as their name said Sandalwood Car Careless. I was told my vehicle would be ready on Wednesday September 9. Want to take a guess if ready, well the answer is NO and it had not been touched. Then on Thursday September I get a call from the owner tell me my vehicle still not ready and they cannot complete all the repairs as they do not have the knowledge nor capabilities to do that type of repair. This is where it was somewhat my fault as all the pervious issue were telling me they do not have the knowledge and skills to do the repairs. This though they should have admitted to start. Well then on Friday September 11 I called Sandalwood Car Careless to see if vehicle finished at 10:00am and was told NO, when I got upset as now we going on two weeks I was told I not respect them. Well I was always told you had to earn respect to get respect and at this time I had caught them in over four lies. I finally was able to pick up my vehicle on Friday September 11 at 4:00pm. Now the cherry on top, they gave me the wrong bill for person and vehicle that was not me. They did not even know my name or vehicle. This is the most unprofessional business I have ever seem. Do not worry about getting everything in writing as they just say it is miscommunication between them and you. Nothing is ever their fault it will be yours. On a positive I was not charged for the eight days of Sunshine Treatment nor 8 days of lot storage. I really though question the quality of work and service done to my vehicle due to the lack of professional service, lack of any customer service and the capability to preform all the work requested. This is definitely a place to adhere to the "Buyer Beware" The only think good I can say about Sandalwood Car Careless is GOOD BYE.

Eddie is the best mechanic in the business. He's…read moreprofessional, honest, fair and he fixes the problems the first time. I would highly recommend Euro Shop and Eddie.

Amazing. Efficient and friendly service. Fair pricing. Clearly went the extra mile for me. Would…read moreHIGHLY recommend.

John and John at John's Automotive are wonderful people…read more Last Friday after work, my car would not crank. When you turn your ignition switch half way and wait for the fuel pump to engage. This was not happening for me, so I knew it was the fuel pump. After two hours the two truck came to my rescue in the cold and darkness. I brought the car to my home. Then on Monday, I called John's and asked if they could fix my car. I had several friends recommend them. I am so happy that I went there. They have a new customer for life! Pros: Very fair prices on parts and R&R. Nice and trustworthy Owners and Mechanics. Cons:very limited parking space. I let them know when the tow truck was in the way. They made sure he had a good spot to park my car. Recommend? Hell Yes!!!

Definitely recommend John's! Needed someone to look at my daughter's car after Autozone said her…read morealternator was bad.. brought to John's since it is convenient located close to JU. John's staff were polite and so honest, they squeezed her car in even though they were clearly very busy. Assured me there was nothing wrong with the alternator and charged a very low amount for the diagnostic. Will definitely be using John's again in the future!

These guys are amazing ! What a wonderful mechanic and family. Please use this guys!! They are a…read moreyoung family who the father is great with cars and very affordable and they will go above and beyond to help you and come to YOU ! Thank you for all the help Mr and Ms. Wright (and their amazingly cute kiddos)

Wright way mobil was there when I needed them.qwick response and Wasted no time to start diagnosing…read morethe vehicle to see what the problem was. Was able to go buy the part and get the vehicle started within an hour. Thank you for your time and professionalism. Very helpful. I'm thankful for you getting the Vehicle running again. We'll definitely use you in the future

I started my morning in line for automotive at Walmart. Oil change time. Except they didn't have…read moremy filter & they were "low" on a lot of premium synthetic oil. They told me to go to Autozone, buy the filter & come back... Guess what I didn't do. Instead, I called Tire Outlet & they chuckled and said to come right in. Sold. Stephen did a thorough inspection- you get a report on your vehicle health and go from there. I was advised for a couple of filters, but opted to replace those myself. Oil change was fast & just easy. Thank you for matching Walmart. Highly recommend Stephen!

The mechanics need better training .. they put your life at risk .. they gave me old tires and lied…read moresaying they were new .. understaffed ..

Had to have multiple parts replaced. Devron and the service team took great care of my car and me…read moregetting back on the road. They always updated the issues and upfront on cost. Very good people to count on. Thank you!

My wife worked near Monument road and tire - I was out of town - her car stalled, a co-worker…read moredrover her to Monument - someone from Monument came out, jumped her car and followed her to the shop. They put in a new battery, and charged a reasonable price. Fast forward @18 months...wife's car was starting rough - dealership said it could be the battery....took to Monument - they changed out the battery - no charge..... Although they're not close to my house, I'm going to start going to monument - a good, fair and reasonable mechanic is hard to find.......

We brought our diesel cutaway in to be inspected after some maintenance issues with the brakes and…read morehad Bill inspect it. He explained how they were busy, but he understood we were in a time crunch while traveling across the country, so he took a look at it. Bill was super friendly and professional! He loved talking about travel with us and it helped him understand our sense of urgency. After a couple hours we came back and he had an update for us with a quote and the parts needed. He assured us we would be safe to drive to our next destination without getting the work done. He gave us copies of the diagnostic tests, the quote, and even walked us out and showed exactly how to explain it to a mechanic in the future to fix it so we are empowered with knowledge to save the next mechanic from troubleshooting it ahead of time. We can't say enough great things about Bill! I'd recommend anyone to check out East Coast Auto Care for any work on their cars! BILL IS THE BEST

Great customer service , same day repair , stands behinds warranty, reasonable labor ratesread more

Great service, honest and trustworthy ! Highly recommend…read morethem for brake needs. Thanks to Andrew and all of the staff

These guys saved me 300 bucks with the help of their second opinion. Extremely friendly and…read moreprovided thorough information. Absolutely helpful!

Experienced personnel in all European cars, especially Porsche…read more Friendly staff who know and can explain your problems and solutions. A family atmosphere. Best in Jacksonville for sure!

Frank and his team are the best always a fair price and done in a timely manner no cheap parts…read morestraight to the point

'' Pope Automotive provides awesome quality and value. Also…read moreMike has integrety he will do what ius right for you and your family in regards to automotive repairs. Highly recomend

BEST AUTO CARE IN TOWN!! QUALITY + INTEGRITY --- You will not find auto care with this level of…read morequality with honesty and integrity. My vehicle runs better than ever. It is also a relief to know I have a reliable place for auto care that will never take advantage of me. This business values customers and puts them first. I am FOREVER CUSTOMER! Thanks, Mike and Teresa!!