Brought my car to Jeff after having been to another shop (spent 6 grand) problem still there…read more Dealership (another 700$) and to Jeff for a check over and to double check the work done and fix errors. They were professional, understanding of my situation and apprehension of trusting. They were great, answered all questions etc. I'll never go anywhere else!

Let me take the next few minutes to warn you about doing business with Sandalwood Car Care, or as…read moreshould be know as Sandalwood Car Careless. Please understand that it has been sold and not owned or operated by the pervious professional owners that offered quality repair excellent Customer Service and quality repair. I made an appointment to bring my vehicle in for an oil leak, headlight and brake light replacement. My appointment was for Monday August 31. On Wednesday September 2 I had still heard nothing about my vehicle I called and was told, can you believe they were just about to bring in in the shop bay to inspect it had now been two day of getting the Sunshine Treatment. I get a text message with a link to inspection report. I text back asking for a quote which I received and I gave an OK to estimate and asked for completion date which I was told was Wednesday September 9. When I questioned I was told I did not understand how complex the repair. I told them to proceed. On Friday September 4 I stopped by unannounced and found my vehicle still sitting in the same spot as when dropped off and untouched. I was very upset and was told I had never approved the repairs. When I showed them the text message it again was not their fault it was miscommunication. I should have known at this point five days later and still nothing done that this was not a professional repair shop and they were as their name said Sandalwood Car Careless. I was told my vehicle would be ready on Wednesday September 9. Want to take a guess if ready, well the answer is NO and it had not been touched. Then on Thursday September I get a call from the owner tell me my vehicle still not ready and they cannot complete all the repairs as they do not have the knowledge nor capabilities to do that type of repair. This is where it was somewhat my fault as all the pervious issue were telling me they do not have the knowledge and skills to do the repairs. This though they should have admitted to start. Well then on Friday September 11 I called Sandalwood Car Careless to see if vehicle finished at 10:00am and was told NO, when I got upset as now we going on two weeks I was told I not respect them. Well I was always told you had to earn respect to get respect and at this time I had caught them in over four lies. I finally was able to pick up my vehicle on Friday September 11 at 4:00pm. Now the cherry on top, they gave me the wrong bill for person and vehicle that was not me. They did not even know my name or vehicle. This is the most unprofessional business I have ever seem. Do not worry about getting everything in writing as they just say it is miscommunication between them and you. Nothing is ever their fault it will be yours. On a positive I was not charged for the eight days of Sunshine Treatment nor 8 days of lot storage. I really though question the quality of work and service done to my vehicle due to the lack of professional service, lack of any customer service and the capability to preform all the work requested. This is definitely a place to adhere to the "Buyer Beware" The only think good I can say about Sandalwood Car Careless is GOOD BYE.

Been coming here for two years for various services with no changes to my car but all of a sudden…read morethey took one look at my car and are saying they will not work on my car because it's modified and "their service manager will not allow them to work on modified cars" 2018 subaru sti, with coilovers and some engine modifications...

I've always gone to this Goodyear for maintenance we needed to get done quickly. Oil changes, tire…read moreissues...etc. today we needed an oil change and new wiper blades. I love that they are open on Sundays. It's a little expensive, but most car repairs these days are. Close to home and very convenient.

Great experience Justin was fantastic quick and easy.! Definitely will use them again.read more

Predatory pricing, won't let you use coupon that you get right off their site, claiming things are…read moreemergency that are false, trying to upsell you. Very very very expensive compared to even the other Jiffylube down the road. Asked for an oil change and ended up leaving stressed and crying because of the cost.

Chris was knowledgeable, thorough, efficient, and reasonable! He replaced the starter on my…read moredaughter's car. We are grateful to have a mobile mechanic that came highly recommended who delivers excellent service while my daughter is away at college! Thanks again, Mr. Chris! We really appreciate it!

Needed an alternator. Chris came out and did it at our home. It was easy and he charged us a fair…read moreprice. Definitely recommend!

Had to have multiple parts replaced. Devron and the service team took great care of my car and me…read moregetting back on the road. They always updated the issues and upfront on cost. Very good people to count on. Thank you!

My wife worked near Monument road and tire - I was out of town - her car stalled, a co-worker…read moredrover her to Monument - someone from Monument came out, jumped her car and followed her to the shop. They put in a new battery, and charged a reasonable price. Fast forward @18 months...wife's car was starting rough - dealership said it could be the battery....took to Monument - they changed out the battery - no charge..... Although they're not close to my house, I'm going to start going to monument - a good, fair and reasonable mechanic is hard to find.......

Fast and good price for an oil change on Atlantic blvd. Will go back next time I need a service.read more

Great service. Very nice and fast. Reliable. I definitely will come back again when I need some…read morework done

The dude said my back tire was bald, good thing I looked at my tires before I brought my car in,…read moreI'm young, but I'm not stupid, he must've thought I was paying for it with someone else's money, the 40+ year old cashier lol , I wasn't... I work hard for a living and pay for everything for my car just like anyone else, point being , he tried to get me to buy a additional tire I didn't need , tried to pull a fast one , be careful going here id support a small local name first if I was you! Although I can see how someone might be bothered being 40 something working the cashier at the tire shop , but preying on people who might not have the insight on cars is very lame

My issue was alert coming in car for low air in tires. I have been a long time customer of tires…read moreplus up North in Phila and New Jersey I even had tires plus credit card years ago. I was glad to find one where I live now in Ponte Vedra Beach Florida 32082 at Palm Valley Circle. With having to help my daughter I became concerned of getting a flat. I went on a Sunday with first alert got air put in from John very nice attendant. message came back on 3 days later went back to get air again. Again message came on again I call tires plus was told to make appt for that Sunday by Dan for 3p to have all tires ck. This sensor comes on with weather change But never had it happen this often. Went Sunday at 3p after changing appt with Daughter to find out appt was not confirmed ? how would I know ? They could not look at tires that day went back the next Tuesday at 8a. My car was taken in I waited. One tire had a nail fixed got two new tires alignment and balance all done less than 2hrs. Because of error with appt in the past Sunday I got a discount and final bill was fair. I felt that was good customer service for error not my fault. John was a very caring attendant and offered understanding on that Sunday appt mishap he was knowledable. With out him I might not of gone back to this location. I was glad service was done and price was fair but make sure your appt gets confirmed. This location is very busy.

I called to ask for a tire change and how long they'd think it be, he told me a tire change was not…read morepossible. I had him repeat himself like three times, then I heard him say I was wasting his time. This was the weirdest exchange I've ever had in my life lol I also saw a review that said they stole out of their car? Yeah this was shady as hell maybe it was a sign lol

Willie was my man!!! Quick service, great/personal customer…read moreservice! Tried to offer the most affordable option!

Best shop in the Jacksonville area. The entire team is spot on and extremely helpful. They support…read morethe military with a full extent possible and do outstanding work. I would not choose any other shop in Florida fix your issue and they can do more then exhaust. S&S is the BEST!!!! A++++

worse then worse thief artist, 700$ for small oil leak did not even improve, Ian the ghost owner…read morealways hiding afraid to face customers and get soaked with saliva, after replacing a plug 2nd visit said plug was loose hahahahah four visit zero result imagine the wait and trouble with transportation uber around just don't see how this can be legal I should take this morons to court but enough waist time. Mr. Anthony wish you a life full of Anthony's see how Miserable it is

They have the newest equipment they are good on pricing, quality work and friendly. We needed our…read moreair conditioner fixed in an Expedition and they had the equipment to do it. Dealership is off the chart for repairs

Had a coolant leak in my 2018 GMC Sierra 1500. Took to Mike's for a diagnosis. Had good comms…read morebefore, during and after the work. There was a hoke in the plastic radiator these trucks have. Mike's provided an accurate and I think fair estimate for the repair and promptly completed the work. Good- Been two days now and no more coolant leaks. Questionable- When I picked the truck up at Mike's I noticed a clicking noise soon after starting the engine. I went back into the office but it went away before Mike and I got back out to the truck. I have noticed that same new noise once more since I got the truck home. If it persists I plan to take it back in.