Bridges was great. I came in as walk-in with an oil leak. The staff was courteous and quickly…read morechecked me in. I received the diagnostic results within a few hours. They explained everything in terms that I understand and I didn't feel pressured to do the work immediately, but the risks were clearly explained to me. Would definitely recommend.

Did not repair vehicle. Claimed they ran diagnostic but did not report engine codes I found after I…read morebought a diagnostic tool. Also generally disrespectful. Not recommended.

Mike and his crew are the best! You immediately feel calm and realize that they are not going to…read morerip you off. Also he seems to be in the business to offer a service to the community. That is so refreshing these days. ~ Ok Sun Burks

Extremely rude & horrible phone service the guy was cussing at me for asking a question definitely…read morewould never recommend this place take your business eles where!!!

I was in Jacksonville for 3 days on biz - Tues to Fri. Tues nite my car broke down at the…read morerestaurant and had to walk back to hotel. Closest place was Famous. Sent them a mssg. on their website Tuesday night and they got me in there after work on Wed. Being a stranger in town is always iffy when you need to repair your car in 48 hours - I had to leave Friday afternoon. Not only did they promise me it would be done Friday but it was done at 11 AM on Friday!! Their estimate was right in line with what I researched on the internet. The folks there - Becky and Derek - were true to their word and were friendly and respectful. They would be my full time service center of I lived up there!

Came in to get my oil changed, air filter changed, spark plugs & coil packs changed. The guys were…read moreon time and well staffed to do the job I needed done. I've always enjoyed bringing my truck in for routine maintenance and I especially like the fact that I can bring my own parts and NOT pay the mark up price local shops will charge you if you do everything through them. THIS will save you money!

My MD nephew's car needed service to fix an AC fan's blower motor. He called JJ's just before…read moreclosing and was given an appt first thing today. They diagnosed what was wrong and gave a fair estimate -- most importantly, they said it would be done today so he and his GF to continue on to Orlando. They completed the service, found they didn't need another part which was calculated in the estimate (a $250 savings), replaced the battery in his key fob, etc. He appreciated talking to the owners and their waiting room as well. As he put it, they were a "blessing" especially being from OOT.

Went for an oil change, 8/12/ 26. I asked them if they top off the fluids they said yes! I knew I…read moreneeded tires, and rejected the price asked with front end alignment over $1,500. After I came home, I got a text that my front lower bushings were ripped. I was never shown that while I was there. I called and asked why was I not told when I was there? and what is the price to replace? I was told over 1,600. when I was searching on line (replacing front bushings,) it said: JJ auto service charges $500 to $700. I took my car to another mechanic that had very good reputation. He looked under my car and said: there is nothing wrong with your front Bushing. I did not trust JJ auto service, I checked if my liquids were toped off, there was hardly any antifreeze, I went and got a gallon and filled it myself. I asked the mechanic to please change my oil, I do not trust what they put in my car, the filter that came out was very dirty and black! They lost my business, there is no way in two weeks the filter would have been that dirty!

I trust First Stop Car Center with my vehicle. They are trustworthy, honest and provide superior…read moreauto repairs. Lou

Best place to go for car repairs!! Got my wheel bearings replaced and they were priced great and…read morequick! Anywhere else would have been alot more expensive and probably would have had my car all day! Had my car back and in perfect shape in no time! Will definitely make this place my #1 for all auto repairs going forward!

Bee did the intake and Service Writing for my car. My ignition switch broke and killed my starter…read more Bee was very and professional. They also did an oil change for me. I dropped my car off in the morning before I went to work and picked up in the afternoon. They said in the near future I will need to have a diagnostic test for the EGR Valve and one other item(forgot the name of the part). I am glad to have found a new place that I like and trust to do work on my car from now on. Thanks going out to Bee and the Mechanics. They all did a great job. Price:$745.00 better than I expected. Pros: great people Cons: none Recommend? YES

AJ and his crew took care of my truck again! Always a fair price and the work is always done right…read more Petra is the only shop in town that I let do any repairs on Big Red

Competitive pricing and competent staff. Good service and good pricing with likable staff.read more

First time customer and last time. I went online for four tires and set up install appointment…read more Online prices neglected to state any promotional pricing applied and additional undisclosed fees. As stated by Austin (claimed to be the manager). I arrived for my appointment and was informed that the online prices were promotional pricing, therefore, no additional military discount may be applied. Understandable, however, I asked Austin to show me where that promotional offer was stated in writing. Austin stated it's not written anywhere in order to verify, and that's how online pricing is. In addition, he disclosed "shop fees" that were neglected to be disclose online quote "out the door price" As I tried to state my point, Austin began to behave in a passive aggressive manner at which he deferred to not only cutting me of at every sentence but also speaking to me in a demeaning manner stating "that's the way online prices are big guy", and "I'll make sure to add your complaint to the long list of complaints". He appeared to have taken the matter personal from my observation. I stated there was no need to be referring to calling me "big guy" even after he knew my name. Ultimately, Austin's behavior was not necessary, yet it seems he may be experiencing frustrations from dealing with this online pricing issue. He eluded that this online pricing matter was a bigger headache than I understood e.g. "shop fees". If online pricing is a bigger issue, then at best the company should consider looking into properly disclosing all fees and charges, to include all promotional offers e.g. discounted prices on tires. This may alleviate continuous points of contention with pricing as Austin eluded to. Or at least consider restructuring the front staff as to ensure staff aren't being burnt out. Sadly, as a one time customer this was a disappointing business transaction and would not be returning back and will not be recommending Apex tire & auto to friends and family. Respectfully, Michael.

I would give 10 stars! They were highly recommended to me and did not disappoint. Amazing customer…read moreservice, fair pricing, and complete transparency. I have never felt so comfortable taking my car to a mechanic as I did with them. I have definitely found my car shop for any future car needs. Thanks guys! Amazing job!

I payed $1773 to hill auto to fic problem with noises coming from front end they said take it to…read moregoodyear to get it alligned since front end parts were replaced the tech at goodyear said there are still problems with front end so I took it back to hill auto and they told me it needs another part for the front end that they dont sell anymore so to bad im screwed sorry so now im out 1623.25 that I payed hill auto and and 149.99 I payed to goodyear for the allignment and my car does not run any better then it did when I first took it to them either they are scammers that rip you off on purpose or dont know what the hell they are doing either way its bad for you I would not reccomend anybody to get work done at this place or this might happen to you