Fast friendly service; good prices too!…read more Fast friendly service; good prices too! Or did I mention that already?

Could not ask for a better experience with a business than here. Super nice guys, very…read moreknowledgable, genuine people. Easy 5/5

Very reasonable pricing, they are honest too. No bate & switching here…read more Knowledgeable both foreign & domestic cars. Yes; they are a little slow, but when you go down the road your lug nuts are on! Trust me I am a Major PITA with car mechanics all my life, but these guys are really good! Very nice people, and don't take your business for granted. I would give them 5 stars if they were just a little faster.

I was referred to Protec Automotive through a friend and I've been coming to Pro Tec for the past…read morethree years. At first I came with my 99 Ford Explorer and now with my 2006 Acura TL. Donny, the owner, is the most honest mechanic I know. When I bought my Acura I took it for a test drive and brought it to him to be told the real truth about the car. He told me about some wheel pull and that the front brakes would need to be changed very soon. I brought it up with the dealship I bought from and they completely agreed and took care of the issues. There are several other times where Donny has just told me the plain truth, whether it be in his favor or not. I can count on Donny to tell me how it really is, and I enjoy that in my mechanic. If you're looking for probably the best prices and someone you can really count on to tell you the truth, Protec Automotive is where you want to go.

My 2005 Honda Accord needed some brake work done. Front pads, rotors machined, rear drums turned,…read morewheel cylinders, new shoes, hardware adjustment, fluid etc. Within a couple hours, car was ready to go. It stops like it did when new and the cost to have this work done was very reasonable. I am impressed with their honest diagnosis, general competence and strong work ethic. You will be happy you took your car here!

I bought a 2001 Toyota Rav 4 from a mechanic I knew and had some issues the whole year I had it…read more David was very accommodating and always updating me. Turns out I had a leak in a few hoses for my AC and Power steering. He had to make a special order for on of the parts. He got everything working like brand new again and for an affordable price. If you are sick of taking your vehicle in somewhere and the issue not being resolved or costing you an arm and a leg take your car here. You won't regret it!

We have used Omega several times for both the old Landcruiser and my 2003 Acura since 2013. These…read moreguys are great mechanics and just overall good humans. And they are still reasonably priced whenever we take our cars in to be repaired or maintained. Very fair. My boyfriend trusts them with his baby (a 1990 Landcruiser) and has only taken his truck here since he moved to Jacksonville. I'm not sure why there are any negative reviews as Mark and Tony have only been honest and accommodating to us. Extremely approachable and family-oriented. They have given my boyfriend a ride home several times while his car was in the shop and some food homemade by Mark's mother in the food stand there on-site. That's just great customer service. I've been to dozens of great mechanics over the years and the guys here do a fantastic job. We get what's needed to be fixed in a timely manner and at a reasonable price. What more can you ask for? Family owned and operated. I love that they are in the neighborhood, trust-worthy and local. They've been around for years. Oh, and Joe is the dad.

Especially helpful during a family medical emergency when the 'kill switch' failed on my vintage…read moreBMW.

Good service, real certified mechanics who knows how to fix cars…read more Who knows how to work on cars.

New ownership and name, quality service, products. Use to be…read moreFamous Tire and Automotive service

Mark Howard has been my go-to repair shop for years. They were recommended to me by a family friend…read morewho has taken his trucks there forever. Their prices are fair and turnaround time is usually pretty good, but mostly what impresses me is their honesty. I have several examples of that, but the most recent is: I took my car into a dealership for an oil change. They did a free inspection as well and came back and told me all sorts of stuff needed to be done. I said, "Thanks; I have a place I take it for repairs so I'll see what they say." Took it to Mark Howard and told them what the dealership said. They checked out every single thing and found that NONE of it needed to be done. NOT ONE THING. Instead of taking my money and just saying, "Oh yeah, that totally did need to be done," knowing it didn't, they instead said the other dude was essentially full of it and didn't even charge me for their time checking out all the lies! This is not the first time either. I'll probably be bringing my cars there as long as they stay open! All that to say: don't let the junk yard appearance of all those cars in the lot turn you off. This is the real deal: an honest, reasonable mechanic that will keep your car going as long as possible!

If I could give them more than five stars, I definitely would! After my car being at another shop…read morefor over two months, yes, I said two months, my car worked for one day, and when I tried to turn it on in the morning, it would not start. Needless to say, I did not send it back to that auto mechanic. Mark, Howard automotive fit me in last minute even though it is a busy Fourth of July weekend. Then the next day my other car did the exact same thing just would not turn on, so I got it to Mark Howard automotive and they literally fix my car the same day because they could hear the desperation in my voice. I am so grateful for them, and they are super reliable!

I paid over 5k for cam phaser my truck still making noise running bad they dont give you warranty…read moreor nothing. This is why i still think you can trust mechanic the all

This is the only place I take my car. They give it to you straight and the prices are fair. Can't…read moreask for more than that! No upselling or any shenanigans. Just good honest people.

I had a check engine light on my wife's Scion, and it was running poorly. It turns out it was the…read more#2 ignition coil. They texted an hour or so after we dropped it off to let us know the problem and cost to fix. It was ready the next day and the car is running great again. The repair cost was super reasonable; much less than I expected. The lady at the front desk was very nice as well. Very refreshing to find a garage that is honest, does awesome work, and doesn't charge an arm and a leg. I'll be going back to this place the next time I need a mechanic!

Showed no interest are concern helping me at front desk. Explain my problem desk person indicated…read moremechanic working on vehicle at the same time she scrolling the internet for clothes.

I took my car here because of the good reviews. I took it in on a Friday afternoon right before…read morethey closed. They stated they would not be able to look at it till Saturday morning which was fine. About three or 4 o'clock they called me and said that it was going to be a rear wheel speed sensor. They called on Wednesday and said it was finished. I went to pick it up about five minutes before they close because I had just gotten off of work. I picked up the car about a mile down it was still doing the same thing. So I had it towed the next day because I did not want to cause any further damage to my car. They called me the next day said it was fixed and took me on a ride with one of the mechanics or the owner. He told me you have to baby it you can't just press on the gas and go. So he would press on the gas and then let back up some and it did get up to a certain speed. I drove it the next day and did what he said. My husband drove my car that afternoon and it was still making the same noise and doing the same thing. I took it to a dealership and have them put it on the diagnostic machine. And it was the catalytic converter. But I paid $400 for them to replace a part and the part that they replaced was actually a different kind of sensor that did remove the lights from my dash. The ABS light and two other lights so whatever sensor they replaced that they did fix that problem but they did not fix the main problem that I actually took it there for. I might take it back here because they did fix one issue but it was not the main issue that I needed fix. But I guess the dealership said that a catalytic converter would not come up on the diagnostic so but I would assume that most mechanics would be able to figure out that issue.

The short version of the story is that we had to go back to Mr. Transmission (535 Cassat Ave…read moreJacksonville) six weeks after a transmission repair at the tune of $2800 - of course stranded on the interstate! Nine days later the car is fixed again but I wanted the owner to call me about reimbursing the nine days of rental car because I shouldn't of had to rent a car in the first place! He won't even return my call he makes his office manager relay messages and hides behind the fine print on the back of the contract that says "they don't reimburse rental cars". Well if this was my first repair I wouldn't have asked for the rental car reimbursement but I shouldn't have to go back the second time! It turns out that Mr Transmission was given a faulty part but the owner should recoup the money from that parts business and not expect me to foot the bill for the rental car! They didn't charge me for the second repair, but that should go without saying. I would stay clear of this establishment that's nothing against the workers I just have a problem with the owner he won't even call me back that's not the way to run a business so owner buck up and do what's right! I will keep you updated if I do get some action out of this guy, but if he was doing right, he wouldn't be afraid to talk to me, but he knows what he is doing is wrong or he wouldn't have a problem talking with me! Don't hide behind some clause you have built into your work orders to keep from having to pay out money...that isn't the kind of business practice that made Mr. Transmission a 50 year, national company!!! The backlash from an unhappy customer (not a paid actor on some advertisement) and word of mouth on social media that paints a true picture of what is going on will cause more financial damage to a business than paying out a car rental bill - but some people just don't get that I guess. And the other thing the owner needs to remember is the core values that the Mr. Transmission website posts: "Through our core values of DRIVE, Dedication, Respect, Integrity, Vision and Enthusiasm, we value all human life and strive to have a positive impact for all nationally and within our communities" I copied and pasted that directly from the Moran Family of Brands parent company website for Mr. Transmission! DO WHAT IS RIGHT!!! I will review back with an update! Your move Mr. Transmission owner!