I'm furious with the work they did. It looks like something I could've slapped together in my…read moredriveway. They yanked my tire jack out from under the seat just to cram the amp in there, then dumped the jack in the truck bed like it was trash. The amp under the driver's seat has a DSP sitting loosely on top of it, sliding around every time the seat moves, and they actually hot glued the amp to the DSP. Who does that? They mounted fuses directly to the battery -- so what am I supposed to do when the battery needs replacing? The wiring is a complete disaster, a tangled mess with zero zip ties, and one tweeter is missing. I expected real professionals, not this careless, half baked nonsense. I'll take the blame for not spelling out every tiny detail, but that doesn't excuse the sheer indifference and laziness these guys showed. It's unbelievable. On top of all this, it took three weeks and cost over $3000. Also, I had to spend an additional $3500 to have it done properly.

The service was absolutely amazing. I recently purchased a 2021 Dodge Durango and they had all the…read moreneeded equipment to make my vehicle shake. The service was fast and the price was amazing. I definitely will be recommending them to others. Thanks Miami Pro Audio!!!!!

Great staff and company. They did a great job on my system. Very professional peopleread more

"I make $2 million a year. I don't need your money, and I don't care about your bad review."…read more That was essentially the response I received from the owner of Miami Pro Audio in Jacksonville after his shop took my 4Runner at 7:45 AM for a Wolfbox G900 TriPro installation, kept it for nearly nine hours without calling or texting me a single time, and then informed me--only after I left work early and physically showed up at 4:30 PM--that they intended to keep my truck until noon the following day. This was an installation I had scheduled nearly two weeks earlier, on August 14. I had already paid Miami Pro Audio $310.05 up front for the installation, supplied the Wolfbox and everything necessary for the job, and had been given an initial estimate of approximately three hours. I planned my day around giving them roughly four hours. Instead, 8 hours and 45 minutes passed without a single status update. No phone call saying they were running behind. No text saying there had been a problem. No request asking whether I could leave my vehicle overnight. Nothing. I finally left work early and went to the shop myself because I hadn't heard from them. That's when the owner casually told me my truck wouldn't be ready until noon the next day. I told him that was unacceptable. I told him I had other obligations and could not simply leave my vehicle there overnight without notice. I also told him plainly that this was no way to run a business. For absolute clarity: I did not curse at him. I did not threaten him. I did not call him names or personally insult him. I spoke firmly and with conviction because I believed--and still believe--that his business was responsible for the situation. His response was essentially that it was what it was. He shrugged. So I called my wife, again, to come pick me up. She drove over, got me, and we began the roughly 30-minute drive home. About 15 minutes down the road, my phone rang. It was the owner. Now, suddenly, he wanted me to come back and get my truck. He told me he was refusing to finish the installation because he didn't like the way I had spoken to him. When I told him that the failure here was his company's--not mine--he responded by telling me words to the effect of: "I have 900 reviews. I make $2 million a year. I don't need your money." He also made it clear that he didn't care about me leaving a negative review. So let's put that into perspective. I made an appointment nearly two weeks in advance. I prepaid $310.05. I dropped my vehicle off at 7:45 AM. They had it for 8 hours and 45 minutes without contacting me once. I had to leave work early and physically go to the shop just to learn that they planned to keep my vehicle overnight. And after I objected to that treatment--without cursing, threatening, or personally insulting anyone--the owner decided that the problem was how I spoke to him. We turned around and drove back. They then spent approximately another 30 minutes removing the work they had already completed so they could return my truck to me. To their credit, I received a full refund of my $310.05. However, my 4Runner was returned to me with the interior dirty. There was no apology. And that's what makes this experience so remarkable to me. The installation taking longer than expected was never the real problem. Anyone who has ever worked on a vehicle understands that jobs run long. Parts don't cooperate. Another job causes a delay. An installer runs into something unexpected. A three-hour job can become five or six hours. That's life. But when you're holding somebody else's vehicle, communication isn't optional. One phone call during those nearly nine hours could have changed the entire situation: "We're running behind. We're sorry. We aren't going to get this finished today. Can you leave the truck overnight, or would you like to reschedule?" That's it. Instead, I received zero communication, discovered the overnight delay only because I showed up myself, received no apology, and then had the owner refuse to complete the work because I firmly told him that his company's handling of the situation was unacceptable. And apparently the justification for being willing to lose a customer was that he has 900 reviews and makes $2 million a year. I can't speak for anyone else's experience with Miami Pro Audio. I can only tell you exactly what mine was. And based on that experience, I would never trust Miami Pro Audio with one of my vehicles again.

Good quality, fast service, friendly people never have problem with the tint on the windows been…read morecoming here for years

Fast and friendly work. They were on time and availability was awesome after several failed…read moreattempts with other companies I am sure to recommend this one!

Great service. Able to fix my GPS antenna issues no muss no fuss. Honest shop and quick service.read more

Very Very Professional. This is one company that I used in the past and I will always use this…read morecompany to install my stereo and whatever vehicle vehicle I have brought to them. They always did very good work and I highly recommend them.

Had two 12" subwoofers and an amp installed. They did great work and were very friendly! It was…read morealso very neat. They were super helpful throughout the process and I will be sure to visit here again when I get the chance!

Sensational Sound did a great job installing a new stereo in our old Ford Focus. We were looking…read morefor something to do the job and not spend a lot and they were able to fix us up. We were able to add a new back up camera also. Great service after the sale when we had a battery event that kicked the camera off-line. They got us up and running again! I highly recommend.

The team over at Sensational Sounds delivered a 5 star job for my daily driver. The sound is…read moreamazing and the system was curated for my exact needs. You can rely on anything this company has to say about sound, installation, and quality. Having them do my next car too.

I from L & L Tinting Company, today and I could not wait to write a review on this company. my…read moreexperience today having my windows tinted was immaculate. The office lady who answer the phone was very pleasant. Told me to come right over and I can have my tints done today. Everyone was so nice and professional they made me feel so comfortable. The waiting room is so clean and A/C was a plus because it was so hot today. It took no more than 15 minutes and my car was done. The price is very reasonable and quality Of the tints is well worth. I am overly satisfied.

L&L Tinting did a great job. Super affordable and great customer service. Anybody looking to get…read moretheir Windows tinted needs to check out L&L window tinting. The best quality in Jacksonville.

A few years ago my wife had some stereo equipment installed in her 4Runner from this shop and the…read moreattention to detail on the installation and sound impressed me. I recently got a base model Mustang and wanted to fix what the factory called a stereo so I called this shop. I was worried about keeping steering wheel controls and the back up camera. I called this shop and spoke with Charles. I was pleasantly impressed that he listened to what I wanted and took the time to discuss options. There was zero pressure and I was never pushed on a product. I ended up getting a complete stereo system with subwoofers. I hitched a ride with a friend and got to the shop a few hours earlier than it was supposed to finished and saw that they had a protective steering wheel cover and seat cover on it. I was happy to see that they treated it with care. Charles tuned the system, which made it sound like I was in the front row of a live show. He also took the time to sit in the vehicle with me and explain features and made sure I was happy. To sum it up, I found someone with a passion for what they do and they earned a life long customer. Thank you!

I've been going to Charles since the old shop. Great service and very knowledgeable when it comes…read moredown to sound systems and alarms as well as wiring. Best place to get anything custom related done to your automobile. Will continue to do business with the guys at First Coast Audio Creations.