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    Pep Boys

    3.9 (42 reviews)
    Closed 7:00 am - 7:00 pm
    Updated a few days ago

    Services - Pep Boys

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    18 More Services

    Fuel system cleaning

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto light repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Auto battery and fluid recycling

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Pep Boys Photos

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    Recommended Reviews - Pep Boys

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    Photo of N B.
    3
    13
    2

    3 months ago

    Business owner information

    Photo of Pep Boys S.

    Pep Boys S.

    Helpful 0
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    2 years ago

    Business owner information

    Photo of Pep Boys S.

    Pep Boys S.

    We appreciate the 5-star rating!! Thank you for your business!

    Helpful 1
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    1 year ago

    Business owner information

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    Pep Boys S.

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    6 months ago

    Needed some work done to my engine, was a pretty bad deal. These guys were able to fix the problem in a couple of hours. Much appreciated!

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    Photo of Pep Boys S.

    Pep Boys S.

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    1 year ago

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    1 year ago

    This is my first time visiting pep boys at this location and I was beyond happy with the service, the quality, and the customer service.

    Business owner information

    Photo of Pep Boys S.

    Pep Boys S.

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    2 years ago

    Business owner information

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    Pep Boys S.

    We appreciate the 5-star rating!! Thank you for your business!

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    2 years ago

    Helpful 0
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    3 years ago

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    Pep Boys S.

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    4 years ago

    Business owner information

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    Pep Boys S.

    We appreciate the 5-star rating!! Thank you for your business!

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    6 years ago

    Business owner information

    Photo of Pep B.

    Pep B.

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    Photo of Maya C.
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    9 years ago

    Helpful 3
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    Photo of Hugh P.
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    7 years ago

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    Pep B.

    Helpful 3
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    3 years ago

    Was traveling from out of town & had a blowout. Had us in and out extremely quick & were very friendly.

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    5 years ago

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    3 years ago

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    Photo of Poohdy H.
    350
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    7 years ago

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    Pep B.

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    3 years ago

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    5 years ago

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    Pep B.

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    7 years ago

    Business owner information

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    Pep B.

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    5 years ago

    The whole team here is great! They have found invalid assessments of other shops and helped me to fix the actual problem.

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    Pep B.

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    8 years ago

    Business owner information

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    Pep B.

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    4 years ago

    Did everything in a very timely manner. Staff is very knowledgeable and responsive. Would definitely recommend!

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    5 years ago

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    Pep B.

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    Photo of B A.
    3
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    10 years ago

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    5 years ago

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    Pep B.

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    4 years ago

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    Pep B.

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    5 years ago

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    Pep B.

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    7 years ago

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    Pep B.

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    6 years ago

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    Pep B.

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    7 years ago

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    Pep B.

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    7 years ago

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    Pep B.

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    8 years ago

    Business owner information

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    Pep B.

    Helpful 1
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    8 years ago

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    Pep B.

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    12 years ago

    Helpful 1
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    13 years ago

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    Photo of Joe D.

    Joe D.

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    9 years ago

    Business owner information

    Photo of Pep B.

    Pep B.

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    6 years ago

    Business owner information

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    Pep B.

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    9 years ago

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    6 years ago

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    Page 1 of 2

    Ask the Community - Pep Boys

    Review Highlights - Pep Boys

    Brad is very honest and someone that I trust is giving me accurate information about what is going on with my fleet.

    Mentioned in 6 reviews

    Read more highlights

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    RPM Automotive - RPM Automotive 9148 Phillips Ave. Jacksonville

    RPM Automotive

    (37 reviews)

    Southside

    I had a good overall experience here after a vehicle breakdown, which is never a fun time…read more I used AAA to have my high-mileage crossover SUV towed on a Friday night after the steering locked up and the vehicle wouldn't start. I suspected the alternator due to those and other issues. This RPM Automotive (owned by Pep Boys) was nearby and listed on the AAA site, so I went with it -- and had had an OK experience at this location many years ago. I called that Friday night and left a message explaining what had happened and what I'd noticed. The next morning (a Saturday morning), I got an automated text with a link to a site saying that someone had been assigned to begin servicing my vehicle. I still hadn't heard anything by that afternoon, so I gave the shop a call. The man who answered the phone told me that no one would be working on my vehicle until Monday, which I sort of understood but would have appreciated being told about. Monday rolled around, and before 8 AM, I got a text inviting me to go to a website and view my vehicle inspection report. I looked it over and saw that the alternator was listed as the issue and also observing that I had a caution light on my dashboard on (which I knew about but am glad to see was observed). However, a few things that I knew were minor existing issues with my vehicle weren't mentioned, and I'd have expected them to come up on any report. But again, they were minor. I didn't see any updates or receive a phone call for a couple hours, so I called the shop. Someone answered the phone and I explained I was looking to see if an update and quote were available for my vehicle. He put me on hold and another man picked up. That man asked why I was calling, I explained, and then he was silent for about 15 seconds. He then asked rather rudely if I had even brought my car in yet, to which I paused for a moment because I couldn't figure out how the response to "My car was diagnosed with an alternator issue there this morning, so I'm calling to find out when it'll be ready and what the cost estimate is" was "Well, is your car here?" And I'm always a bit concerned when someone who has my car doesn't know that they have my car, y'know? Anyway, he paused again and eventually told me that the inspection wasn't even done yet and that someone would call me. So I thanked him and hung up. About 45 minutes later, I got a call from a lovely woman who discussed the vehicle inspection findings, gave me the price, and told me my car would be ready that day. She proactively noted that I'd be getting a discount as a AAA member, too -- huge points to any business that gives the discounts they claim without you having to ask for it. I got a text three hours later that my vehicle was ready (earlier than expected, yay!) and went to pick it up a bit after that. The gentleman at the front desk was also friendly, and payment was quick and simple. The price wasn't cheap, but as someone who always researches the upper and lower ranges for automotive parts and labor, I found the cost to be smack dab in the middle of those two ends, which I was OK with. My vehicle is running without any of the major issues I encountered, I don't feel like I was lied to or take advantage of, and there was no attempt to add in unnecessary stuff. Outside of a few missed communication opportunities and one unpleasant phone call, things were nice, smooth, and fast, leaving me to have RPM Automotive on my list of shops I'll consider in the future.

    The manager Michael lied about cost to do my air conditioning test. Spare yourself and your money…read more Go somewhere else. He lied about a few things. DON'T GO HERE. I tried to use my AAA discount that I called before and he said he would take. When I got there he wouldn't take it. He charged me more than was quoted. BAD EXPERIENCE.

    Tires Plus

    Tires Plus

    (77 reviews)

    Southside

    I had to write a review for these guys. To sum it up in 3 words: they are incredible! I stopped in…read moreto see if they could get these specialized tires for my wife's Mini Cooper. Working with the Dealership, and the BMW service shop had just become a hassle over the years, and I didn't want to deal with them for the tires. I stopped in to this Baymeadows Tires Plus location around 11am in the morning to see if they could even get these tires. They said they could, and would have them at the shop later that afternoon. They said they would give me a call around 3 PM, and I could bring the car over and they would put the tires on for me today. I said "really?" in disbelief. Well, sure enough at 2:50 PM, I got the call. By 3:10 PM I was there and handed them the keys. By 4:15 PM I was driving away with four brand new tires expertly mounted. Expert service well handled for me - very nice! But wait - there's more...while sitting in the waiting room, I got to over-hear how these guys interacted with, and provided servicing for about a half a dozen other customers. I'm gonna tell you, if I could hire these guys to be on my Team, I would! They are excellent!!! They are honest, forthright, professional, extremely knowledgeable, and fare. They treated everyone they interacted with in a respectful way and went above and beyond to ensure each of their customers felt satisfied. Their service is quick and efficient, and to top it off they're having fun and enjoy what they do. They don't just work on your car/truck, they are there to help you. If that's the kind of service you want, there is no place better! I HIGHLY RECOMMEND these guys and I'm going to start taking both of our vehicles here for regular maintenance.

    In for my PM SERVICE and didn't have to wait too long and, as always, left completely satisfied.read more

    Pep Boys - autorepair - Updated May 2026

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