Everything about my experience with Norman Bros was great. I got a quote quickly and was able to…read moreget an appointment for a transmission drain and fill. I showed up to the appointment on time, and they immediately started work on my vehicle. Raymond was really friendly and easy to talk to. He asked if I wanted to take care of an oil change while I was there, and -- since I was due -- I agreed. My vehicle was actually ready a little faster than quoted, which is always great, and not only that, but my price was actually under the quote! I didn't feel ripped off nor did I feel talked down to (an issue I've run into elsewhere as a woman, unfortunately). This shop is a bit of a drive for me, but the quality service and transparent pricing makes it worth the trip.

I used Yelp Assistant to find this place, which was so helpful because I wanted somewhere that…read morecould fix my brake pads for a good price and were trustworthy. All the other places were super expensive and when I messaged this spot, they answered right away and gave their prices and were very honest, which is something I was looking for. When I got there, I dropped off my car and it was super easy. You just have to fill out the sheet and he was even kind enough to also add on the oil change that I wanted even though they were pretty busy. It took just a few hours and I came back to pick it up and the cost was so much better than if I went anywhere else just to do one of those things. I will definitely be back. This will probably be my go to spot for forgetting my car fixed!

You drive up there and there's a note on the door that tells you they only make appointments by…read morephone. So then I called and left a nice detailed message and nobody got back to me. What the heck kind of business is that? I ended up fixing the car myself.

I have used Turn 9 Automotive anytime. My Honda needed work. They've always done an excellent work…read moreat a very fair price. Great communication with them as well.

They have the newest equipment they are good on pricing, quality work and friendly. We needed our…read moreair conditioner fixed in an Expedition and they had the equipment to do it. Dealership is off the chart for repairs

Had a coolant leak in my 2018 GMC Sierra 1500. Took to Mike's for a diagnosis. Had good comms…read morebefore, during and after the work. There was a hoke in the plastic radiator these trucks have. Mike's provided an accurate and I think fair estimate for the repair and promptly completed the work. Good- Been two days now and no more coolant leaks. Questionable- When I picked the truck up at Mike's I noticed a clicking noise soon after starting the engine. I went back into the office but it went away before Mike and I got back out to the truck. I have noticed that same new noise once more since I got the truck home. If it persists I plan to take it back in.

I have used this recommended business 3 times in the last year for my 2 Honda accords. This team…read morecould not be more professional and I really like the way they communicate work that needs to be done through a text message that you have to authorize before they do the repairs. So far, they have been fair with pricing and have done excellent work. It's hard to find a local small business that does car repairs, this is one of them.

Got a lot of work done here and Melvin was the service advisor. He was very helpful and prices…read morewere reasonable, so we are planning on returning.

I'm so happy to have found a motor repair shop with such an honest, professional and efficient…read moreteam! My beloved old Toyota Corolla 2004 needed a new windscreen wiper motor and Denis Aparovic not only replaced the motor but the piping and parts that made it functional. All this cost less than the estimate. I took the car back later to have the rubber seals around the back doors tightened, and again the repair was completed quickly, efficiently and cost less than the estimate! In addition they checked my tires ( which needed air ) and straightened the rim of one - all this care included in one visit. They really pay attention to everything and I couldn't be more grateful. I won't take me car anywhere else! Sue Hepker

Fast, reliable and affordable car service/repair. They worked on my car and were transparent on the…read morecost and breakdown of services. They were easy to deal with. Will use them again.

"Flat tire? No sweat. William and Alec made quick work of it and had me back on the asphalt in…read morerecord time."

Absolutely unacceptable service. I had a 9:00 AM appointment for what should have been a simple…read moretire repair. I arrived at 8:55 AM, five minutes early, and by 10:17 AM I was still sitting there waiting. After waiting for over an hour, I finally had to go ask what was taking so long. Only then did I find out that they supposedly needed to order a part and that I would have to wait another 40 minutes for it to arrive. The worst part isn't even the delay it's the complete lack of communication. Nobody came to tell me there was a problem. Nobody gave me an update. Nobody asked if I was okay waiting that much longer. They apparently just expected me to sit there indefinitely as if I had nothing else to do with my day. What is the point of making a 9:00 AM appointment if you don't respect the customer's time? If you discover that a repair is going to take significantly longer than expected, the absolute minimum you can do is COMMUNICATE WITH YOUR CUSTOMER. I should not have to chase employees down after sitting there for over an hour just to find out what is happening with my own car. Extremely frustrating, disrespectful of my time, and very poor customer service. I will definitely think twice before bringing my car back to RPM Automotive.

Honest, knowledgeable and informative. Fair pricing. Not like a normal repair shop and certainly…read morenot like a Dealership.

Started going hear about a year ago. They fixed up my Chevy trailblazer by Repairing the AC and…read moreinstalled new shocks on the rear. I thought the price was fair. Returned to fix a fuel line leak. Once again the price was fair. As a business owner myself, I highly recommend Lamonds Auto.

Jens did a great job getting our 13yr old GL450 back on the road, another local shop tried to…read morecharge us for several unnecessary repairs, and they actually broke a coolant line and said nothing about it until the car overheated. I will never go to anyone else for Mercedes service. Jens saved us a lot of time and money. Thank you Jen's

Looking locally for an expert mechanic familiar with Mercedes. Based on reviews, took my vehicle to…read moreLorenzen. Owner diagnosed problem and indicated that it could take several days. Mr. Lorenzen had my car for more than three weeks! I was without transportation for more than a week. I ended up renting a vehicle for two weeks ($800 plus!). Finally was able to retrieve my car. They did not charge me because they were too busy to work on my car! Mercedes of Daytona finally repaired my car! Unbelievable, don't make commitment you can't keep!

needed to have my tire light checked out as it wouldn't shut off so they got my car right in (they…read moreare great about that) They fixed the problem quickly and the cost was very reasonable!!I definitely would recommend them!! Paul

Just have to laugh. They asked I contact them. Did that and crickets. Only posted that to counter…read morethe one star to make it look like they wanted to resolve. Again, $1200 and ac was same as when I brought in and another shop said actuator put in wrong plus said several areas were "bent up" like they tried to bend a pc out then back again. The other shop helped on cost. If it's tires sure this place is fine I assume but do not allow them to do anything else. I won't even let them change my oil cause the way I see it they have $1200 of my money and they messed up vehicle worse than it was. We moved all 3 vehicles to another place. They could return my $1200 and I still would never go back and I got 3 years of receipts of money spent there. So really no need to contact me back anyway as no way they save any future business.

Horrible experience. Long story short, my daughter was told the issue only after calling on the 3rd…read moreday the car was at the shop. We ordered the part(confirmed part with the shop), dropped off the car and the part. The shop waits untill the afternoon my daughter was to pick up the car to tell her its the wrong part. My daughter didn't deserve to be treated that way. Needless to say she won't go back there.

I was referred to Tuffy's by a good friend. I have had such great service with Tuffy's on Race…read moreTrack Road. The staff are so nice. You feel welcome! You feel they are honest with situation and pricing.