Had to have the drag link replaces in my wife's jeep before a long trip. I had the part and they…read morefit me in on short notice, work was done on time, fair price, and exactly as they said. No upsell or other pushy tactics that can be common at some mechanics. Would recommend them to anyone who needs repairs!

I had some issues with my car that needed fixing. Brandon was extremely helpful in walking me…read morethrough the process and coordinating with my warranty company. They were extremely quick with repairs. Will definitely use this shop again.

Supposed to be 10 Minute oil change. It ain't. First you…read morehave to wait your turn. Two bays two cars in front of me should be 10 min for them then me. Been here 20 minutes already and you have to stay in your car. Next time a place where you have a waiting room, bathroom, etc. value I'll add when they charge me. So it's minimum $103. And they only have one guy doing the oil change so one bay going. Next time grease monkey.

This location is Grease Monkey now and I am so glad that I stopped by to get my oil changed…read more It is hard these days to find a company that gives good service at a fair price. After my experience at this Grease Monkey location I can say that I have found a company that I can trust to give me a professional, courteous and honest recommendation of what my car needs to keep running smoothly. Jose and his team performed an excellent job checking out my car. I feel confident that this is a mechanic that I can trust with my car. Thank you!

So we bought a used Toyota RAV4 from this dealership, the sales person was very honest but the…read moremanager i was not impress, he would not negotiate with us, which in the back of my mind, SHOULD HAVE walked away but my husband really loved it, I didn't want to disappoint him, one month into it, my husband took it to get an oil and filter change, so far was told, cabin filter was black, oil filter was severely damaged and leaking, they said it was a good thing we brought it in. So, go with your gut even if it will disappoint your husband, for the price we paid, we could have bought a new one!!

I'm always nervous going into a car dealership for the obvious reasons. However, VW of St…read more Augustine was zero pressure and made me feel right at home. It was pleasantly refreshing and such a positive buying experience. They were priced great, were honest and upfront about everything and I left feeling like a got a great deal and a great car. Go tell all your friends and family members to check them out...they won't be dissappointed!

Deceptive!!! I just left your facility after getting an…read moreonline quote (with a quote number emailed) and was charged double the quoted price. I would never go here or recommend this company and their bait and switch tactics. I am calling the Florida Attorney General to file a complaint under The Florida Deceptive and Unfair Trade Practices Act (FDUTPA)

So far so good. Brought my car for oil change and seemed like the layout and system they have…read morechanged. All new people except one guy who's leaving...but overall I would come back. They seem nice and had a manager finally who professional

Team Velocity did an amazing job on my Jaguar 2015, this is a message to those that have luxury or…read morehigh end cars, this is the only place to take your car to be repaired. My car broke down on 95, then had it towed to Velocity Motorwerks. I live in Fernandina Beach 75 miles from where I broke down, like most individuals I was considered with leaving my car with other then my own mechanic. I questioned myself on what to do, to keep this short I had the car towed back to my mechanic to have them fix it, once my car was towed back 2 weeks of crazy prices to fix the car, and was told the salvage the car. I call owner Shawn Tipton to whom I briefly met, he gave me the best advice, tow it back here, I will get it done and done right. Velocity saved me my car and over $6000.00 in repairs. So lesson learned don't always trust the people that you think are doing you right, sometimes in life it's better to trust a stranger, that is kind, honest, and has the highest regards of integrity in the automotive world that I have ever met. Team Velocity Motorwerks has my business and it's worth the drive, for transparency and fair pricing. Thank you Team Velocity Motorwerks forever grateful. Gia

They have work on my Porsche 911 for a few years. They do a great job and are reasonably priced…read more And the most important thing is that they are completely honest, which is always my number one concern.

Steve is a professional. He's very knowledgeable and his mechanical expertise is stellar. Without a…read moredoubt the best car salesman in the great city of St. Augustine. Give him a ring or stop by and see his inventory.

Such kind guys working - they helped me a ton!! Super grateful and would totally recommend. Hard…read moreworkers!!!

I've been coming to this Grease Monkey location on and off for quite a while and have never had an…read moreexperience like I did today. I came in around 2 PM on a Wednesday and was the only customer. From the moment I arrived, Austin was rude and seemed annoyed that I was even there. Normally, I'm greeted at my car window and asked what type of oil change I need. Instead, Austin stuck his head out of the door and yelled from a distance asking what I needed. I told him I needed a full synthetic oil change. I found it unprofessional to not approach the vehicle and to communicate by yelling across the parking lot, something I've never experienced here before. He told me to go to bay 1. When I began pulling in, I hesitated because staff usually guide cars over the opening in the floor. After waiting briefly and seeing no guidance, I slowly proceeded into the bay. Austin then rudely snapped, "I told you to go to bay 1, not inside it." I apologized, but I was honestly shocked by how he spoke to me. Perhaps if he had approached my car when I arrived, I could have heard his directions more clearly. At that point, I seriously considered leaving and taking my business to one of the many other oil change places nearby. I decided to give it another chance, assuming maybe we had just started off on the wrong foot and the holiday season can be stressful for everyone. Unfortunately, his tone continued to be abrasive. He asked me several questions one being whether I'd been there before (I know they keep records of this), and why I didn't have the sticker on my window, all in a way that felt accusatory and dismissive. Clayton, who appeared to be management, took over the rest of my service and was professional and kind. He recommended some additional maintenance that my car likely needs, and under normal circumstances I would have agreed. The total would have been approximately $400-$500. However, Austin's behavior and tone left such a bad impression that I declined any additional services during this visit. I would like to continue supporting this business, as I've had positive experiences here in the past. Unfortunately, Austin's attitude made this visit extremely unpleasant and will likely prevent me from returning. Customer service matters, especially when customers have plenty of other options close by.

Hands‑down the worst dealer experience I've ever had. Hanania Chrysler Dodge Jeep Ram still…read moreoperates like it's the 90s -- high pressure, pushy sales tactics, and no interest in what the customer actually wants. My salesperson was cocky and kept trying to force any Jeep Wrangler on me, ignoring the color and configuration I specifically asked for. He even made me feel like I was being difficult simply because I didn't want the white, black, purple, etc. they had available. I had to leave, and they promised to run numbers and get back to me. They never called. Thankfully, I went to Bozard Ford and got a fantastic deal on a Bronco with a far better experience. I would never recommend Hanania. Avoid this place.

*ATTENTION* Please Do NOT Buy From These People! Please read the 1 star reviews for honest feedback…read moreinstead of what seem to be fake 4 and 5 star reviews. The first thing I want to note is that, in my opinion, so many of these reviews for this business are AI or otherwise falsely generated. It's very easy now for businesses to pay for or generate reviews and it seems to be the only thing these guys do well. I went to Hanania to see if they were in the market for purchasing our vehicle. We were in need of a tow vehicle and ours was on its last leg, so we thought we would sell it and use the money to put down on a new one when we were ready. Hanania was local and convenient. We were lowballed on the amount they gave us ($800) which seems to be the exact same offer as every other person who sold a vehicle to them regardless of the vehicle, but we weren't desperate and didn't have time to shop around, so we took the offer. They took our vehicle and told us that they would be mailing a check and that it would be to us in a couple of days. It took two weeks to get paid for the vehicle that they had already taken from us. We finally had to contact their general manager to get a check written for us that we had to travel to Jacksonville to pick up. That same general manager spoke with my husband, talked a good game, and assured us that it was a one time mistake and that he would personally take care of us when we were ready to purchase our vehicle....we fell for it. When the time came, we gave them another chance. Here's where it gets bad. We went to the dealership and spoke with "Jack". Jack said I was approved and he just needed to find the vehicle we needed and that he would let us know when he had one. So, we waited. And waited...when he finally called and said that he had exactly the vehicle we wanted and it was ready to be shipped to our location, we just needed to give them a down payment, so we did. They took money from our bank account. At this point, we are more than 10 days into this transaction. We then got a text from Jack asking us if there were any other colors that we would accept, we were very confused....wait, what? I thought he already had our car on its way and that's the reason we put $$ down. WTH? So, he gave us some lines about the color not being available and we continued on since we were already into the transaction pretty deep. When another week of us asking questions and getting no responses went by, I started getting more aggressive with my texts. Then we got a text that he was having trouble getting me approved. What in the absolute scam did I get myself into? At that point, we had already lost out on several events because we didn't have a tow vehicle. I decided to get the General Manager involved. When we contacted him and told him what was going on, he said he would "get in the middle of it". They still have our money at this point. After several more days of waiting, he texted us that there are no vehicles available that match what we need, but that we were pre-approved for a different truck on the lot and that he was going to text us a picture of the sticker and if we like it, he would get the ball rolling on it. The text with the picture never came....from the general manager (Paul). We messaged him and called and still no text. When we finally got in touch with him after the weekend, he kept telling us that he was still working on it. WHAT? At this point, Jack has stopped communicating with us entirely even when we messaged him. They still have our money. More than a month after we began the transaction, gave them a down payment, and communicated with someone as high up as we could go, we had gotten nowhere. I had finally had enough and told them that they needed to give me my money back. It took them almost a week to give it back. No apology, nothing. Just a text that said that it had been refunded. Then came the letters. They hit my credit with inquiries 9 times. Yes, that's right....9 times with hard inquiries. More than 40 letters in the mail about inquiries into our credit. These people need to be sued.