They are professional, polite and honest. They won't try to sell you stuff you don't need and they…read moreget you on your way fast. Its the best place for a quick oil change

got an oil change here... Went to Subaru for an unrelated…read moreissue... Subaru took pictures of an incorrectly installed oil gasket and repaired... Reached out to the owner with the information and requested a refund... Owner blamed me and refused to refund my money... now I have to go to court for their lack of proper installation that could've been VERY costly if not caught. I'm surprised they aren't willing to do the right and honest thing and are making me sue them. Frustrating and time consuming. see you in court Charles Ganzer!

I came in for a Free A/C SYSTEM check. I had a pleasure to deal with the . He did a very good job…read more He was professional, thorough, and fair. He went above and beyond what I expected him to do, especially for I didn't even know things like this were available for anymore.. but one thing they did do is they earned a future customer. I'm gonna come back here for everything I need because they're honest and they're good people over here. Do you know how hard it is to find an honest Mechanic nowadays that's what they got going at Gills Motorworks. Evan is the man! Thank you so much. I really appreciate you guys and I'll be back as soon as I get my money together. To have this service done properly through You guys , Thanks again . I would feel comfortable enough with Evan to send my mother to him. That's how good feel like he is.

Amazing shop. Put a yelp request for service on my daughter's car. During the last 100 degree…read moreheatwave she called me panicked that her fan was working in her Altima for her A/C. Messaged me at 7:30a the next day and fixed at 10:30a same day. Incredible service!

Best local Jiffy Lube in , Bryan and his team are always friendly and efficient and don't try to…read morescam their customers. I would say that they are usually available for service first come first served type of deal no Appointments the good thing is if you have a handicap or don't wanna get out of your car or you have your pets with you then you don't have to ,they can service the car with you inside it! we have one diesel truck, two vehicle vehicles in our household, and they have been nothing but amazing every single time.

Wade is was super nice and taught me things about my car I didn't know. Fast service.read more

These folks are the best. Took care of our 2014 Chevy Z71, complete AC failure, fixed it in 1 day…read more Fair priced, and great service. We will be back.

Great guy very funny will come by again to chat…read more Took my car in for a diagnostic and repair, and honestly couldn't be happier. The team was upfront about pricing before touching anything, explained exactly what was wrong in plain English, and had it fixed same-day. No upselling, no surprise charges on the final bill -- just honest, efficient work. The shop was clean, the staff friendly, and my car's been running great since. Rare to find a repair shop this transparent and reliable. Highly recommend to anyone in the area needing trustworthy service. H U

Always professional yet personal service. If you want the job done right the first time see these…read moreguys. Been doing business with them for over 5 years now. More than satisfied!!

They did a thorough job , and mechanics were willing to answer all my questions with kindness and…read moreexpertise!

I got my oil changed here and they had fantastic service and were so fast! Good prices too…read more Sometimes they give you a free car wash coupon. I will definitely go back here!

They were fast! I need a bunch of fluids checked and they were able to change my oil, check my…read moretransmission, break and rear diff fluids, and replaced my air filter all on my lunch break and I was able to pick up the car and be back at work in no time. Pretty good price too. All of that (with a quick fill up of my tires after I paid - they did it for free no issue.) for about $99. I had my own motor oil and filter.

They've always done right by me. Go in there and save my tires though they fill it go in there…read morebecause I have my tires done there. They rotate them always great quality service.

I just had a terrible experience at this Les Schwab…read more It was by far the worst experience I've ever had in the nineteen years I've been patronizing Les Schwab. The first time I ever visited Les Schwab was when I was pregnant with my daughter, who recently turned eighteen. I had a tire go flat, and my daughter's father told me Les Schwab would fix it for free. I said, "Really?" Fast forward to this morning, when a tire that I recently purchased from Les Schwab popped on the highway, putting my life in danger. Fortunately, I happened to be approaching a pullout, which I pulled into. I called AAA, and had my car towed to this Les Schwab. The only reason I chose to have my car towed to Les Schwab, at this point, was because these tires were still under warranty. I just purchased these tires on August 15 2025, and have only driven them about 20,000 miles. The tow truck driver left my car where he's supposed to, and dropped off the keys. After a few minutes, I decided to take a walk. When I went outside, I was shocked to see a Les Schwab employee driving my car all the way across to the very furthest port away, a distance of about 300 yards, on a completely flat tire that was flat to the rim. I would never do this myself. I had taken care to pull over quickly so as to not damage my rims. After a few more minutes, I was informed that even though my tire was under warranty, they would not be replacing it for free. They tried to blame me for the tire popping because I hadn't had my tires rotated with them, even though I had them rotated twice at Walmart. They tried to sell me a tire for $250, saying it was the only one they had in stock. I told them to put the spare on so I could leave. I sat down and started writing a Yelp review. I'm pretty sure they saw me. At this point another employee called me back up and said that actually, they had just found a used tire upstairs for $35. If I wanted they could put that on just to get by. MY TIRES WERE NOT EVEN HALFWAY THROUGH THEIR WARRANTY AND THEY POPPED ON THE HIGHWAY FOR NO REASON. I SHOULD NOT HAVE HAD TO PAY ANYTHING. I told him I was really upset and planning to go buy new tires elsewhere. He made no attempt to save the sale. I paid $38 for the used tire. I was literally on my way to Chico TO BUY TIRES. I was already planning to replace my back tires today. But after that? You can bet your bottom I'm on my way to have it done somewhere else. I'm planning on filing a complaint with the BBB to ask for a refund on the full price I paid on these tires on August 15.

An unparalleled experience. Unicorn service. Can I give 6-stars? Honestly, read this…read more.. Day 1, Saturday, of a four week road trip, we drove from SoCal to Pleasanton, CA and heard a clicking sound coming from the rear end once we were off the freeway and could hear again. Since we were picking up our caravan partner and heading north, we needed to find a mechanic in NorCal, along our route and nearby. We used the VanAlert app (must have!) and found Westy World in Chico. I called the number (Saturday, remember?) to leave a hopeful message that they may be able to squeeze us in on Monday for a look-see. I couldn't leave a message because Brian answered! As we discussed the issue, Brian offered to stop-by Pleasanton on SUNDAY, after a nearby Van drop-off. We met at a roadside parking lot and Brian crawled under the van to find and definitively diagnose a broken axel. If this was the end of the story, I am sure you would agree that this is a once in a lifetime automotive and humanitarian experience. It has had such a profound impact on us that we use it as the measure of the Golden Rule - we try to treat others the way Brian treated us. But the story goes on. From the parking lot Brian rallied his team back in Chico to set up an appointment on Monday to repair our axel. We are pretty sure that Westy World was not keeping a time slot open for that Monday to address our emergency. So all the other projects must have been put on hold to make our emergency their emergency. As we agreed in the parking lot on Sunday, we covered the time and expense for Kyle to DRIVE FROM CHICO TO REDDING AND BACK on Monday morning to pick up the replacement axel. When we rolled into Chico Kyle jacked up our '87 GL and completed the repair before we could finish out lunch. Everyone was mellow, untroubled, kind and very knowledgeable. What a great mindset to calm us in our moment of flexing. After our trip we checked in with our local mechanic, who verified two things: the parts used (from Burley Motosports) were the best available, and Westy World charged us as though this was a regularly scheduled appointment - no emergency premium! It is an honor to have had this experience and to have Kyle and Brian in our world. Thank you both and everyone else at Westy World that was affected by our incursion.

Brian, may not remember me, but I remember him. His quick response to my desperate inquiry…read moreregarding my Ford E-350 in desperate need of exhaust manifold gaskets, and quoted price was much appreciated. Though it never came to fruition as someone wanted to buy it from me, I wish now I had not sold it.I wanted so bad to make a custom designed Van Life vehicle. But, guess it wasn't to be. But I have another project that needs a mechanic like Brian. Reviews are top notch, so here we go...

This is my go to for when i need my vehicle fixed with honesty, integrity, and excellence. They are…read morequick with their work and very thorough, all of my questions are answered with patience and a wealth of knowledge. I always leave understanding more about my truck. We are very blessed to have them in our community! They also have fair prices, i have never felt taken advantage of. When my brakes failed in my truck, i was able to drop it off short notice on Monday and they had parts ordered and done by Thursday! They could have had it done sooner but i told them no rush. They also have a very convenient payment system with excellent communication through text and phone. Could not reccommend this buisness more!

These guys are amazing! I took my lowered dodge charger here for an issue I was having, they gave…read moreme a suspension inspection. They gave me a really detailed diagnostics of my issue for NO CHARGE! 100% would recommend!

We were recently very fortunate to have our vehicle serviced under the direction of Luke at the…read moreChico location. We had been having some ongoing issues with the vehicle and our experience at Pep Boys was not going well. Then, Luke came on board, was very responsive, very knowledgeable, and, best of all, took complete care of our problem. I also very much appreciate that my teen daughter was able to go in later and advocate for herself and her vehicle because she felt comfortable with and heard by Luke. She insists on having no one else take care of her Jeep now. We can wholeheartedly endorse the addition of Luke to the Pep Boys store and recommend him whenever we get the chance.

3.5 hours, when the promised 2 hours for a simple tire installation, that should've taken 90…read moreminutes at the most.