got an oil change here... Went to Subaru for an unrelated issue... Subaru took pictures of an incorrectly installed oil gasket and repaired... Reached out to the owner with the information and requested a refund... Owner blamed me and refused to refund my money... now I have to go to court for their lack of proper installation that could've been VERY costly if not caught. I'm surprised they aren't willing to do the right and honest thing and are making me sue them. Frustrating and time consuming. see you in court Charles Ganzer! read more

Omgoodness ! I absolutely love this place and these fellas that work / run the business . So efficient, courteous , professional, time efficient , cost efficient, skilled , and so much more .... Did I mention .... how kind and helpful all of them are ?!? !!! Because THEY ARE !!! They go above and beyond by providing all the extra touches while in the service bay , all with a smile and a chuckle . Can you have a better environment as a customer and or staff ???? Nope ,! They certainly set the bar high! !!! My only complaint or suggestion of a way to make it better would be ... if they could do every point of services in/on all my vehicles), I would trust and go to them , in a heartbeat. And yes I am just a loyal customer lol . But they always wow me ! So why not share the goodness. Thanks a ton fellas !!!! Rickey , Chay ,Phillip , Sergio , Ghat you all are so stinking awesome , every time !!! read more

I had a great experience there - wish they did tire rotations but overall had a nice helpful person suggest a few things and wasn't pushy about it. Little pricy and wish I could have found a coupon but my truck also takes more oil than most so that drove the price up a little!! Thanks for the oil change I will probably be back! read more

These guys are great. They work fast. They're friendly. The business is veteran owned. Great place to go for your car maintenance items

I've been going here since moving to Chico over 7yrs. ago. Overall they've been great! I usually sit in the car and wait and watch as sometimes an attendant will leave caps off the tires or mark off something as done, when I saw they didn't do it. Those have been rare though. When a lieing, cheating, ##### mechanic in town damaged my engine and I noticed leaking on my garage floor and I was afraid to drive it too far, I called Lube Express and explained my concern. The owner, Charles told me to bring it in and they'd check it, which they did and told me what was wrong. They couldn't fix it so I took it to another mechanic. Most of the young men working here are polite, attentive and professional and I appreciate that! read more

Came in to get an oil change as a repair shop recommended I get one soon. The wait was no more than 5 minutes and the service took about 15 or so. I love being able to sit in my car while they get it done! The technicians were all very friendly and thorough. They replaced my air filter, topped off all fluids, and washed my windshields too! I will definitely be back and recommend this place to others. read more

I just had the displeasure of going to Lube Express for an oil change. I brought my own oil but was told they only credit $3.00 so the oil change is almost full price. Sergio told me if I didn't like it I should go to Valero down the street for a $20 oil change. I opted to stay the course and had them change my oil. But, Sergio sure could use a course on customer service skills, very rude and arrogant. The only reason I stayed was the young man at the desk who wrote me up, kind and professional. Needless to say I will never to back to this establishment and I would definitely never recommend Lube Express in Chico to anyone. read more

Quick and professional! Felt like they were honest with me and upfront while also not too pushy. Overall really good experience

Came in at 7/11/24 came in for an oil change and, the staff was very friendly, and helpful. The Owner Charles was very helpful giving me advice on what tool I needed if I wanted to do the oil change by myself next time. Which will definitely help, and appreciate it. The Hood Tech Clay, also found that the cabin filter needed to be replaced. They fixed that. Overall, very friendly and,knowledgeable staff. Would go here again. read more

Professional, and friendly staffs. Received quality oil change with no waiting time. Fair price. Will be back again. :)

I've been going here for years to get my cars oil changed and they always make sure I'm aware of everything they are doing and how the air filters and oil look before replacing them. They are all amazing people. I will continue to support them even though I moved away. I feel safe coming here and I know they only do what's required and have never been upsold. read more

They were very helpful and fast. They were able to get me in and out in 5-10 minutes. I will definitely be going back to get my oiled change next time. read more

Lube Express is quick without overlooking the necessary checkpoints on your vehicle. The staff is polite, friendly, and fun to talk to. They offer a variety of services that don't require an appointment, and they have quality components. I don't go anywhere else to have my vehicle serviced. Lube Express is the best! I recommend it to everyone. read more

Went here for the first time. They were great, respectful and quick. I didn't even need to get out of my car. I will return for my next oil change. I'm very pleased with their service. read more

My boyfriend and I have been going here for years. We moved away for awhile, and when coming back after a couple years they claimed they had never done his truck before. They said because he had a skid plate it would make too much of a mess, and they have never done trucks with skid plates. They said no one under his last name was in the system, which is a lie because his whole family goes there. It would be understandable if this was a new rule, but they claimed to have never done his truck before to get out of doing it. read more

The most friendly, respectful and fast oil changing place in chico. Highly recommend taking your vehicle here if you dont have time or the ability to change the oil yourself. You will not be disappointed! read more

nice and helpful team of men! quick and not pushy or too pricey. always have my vehicle In and out with a smile. read more

Lube Express - Oil Change Stations Near Me - Chico, California

I have gone to this location for almost 18 years. The people are always friendly and kind. Service tends to be fast. However since the law changed that they cant tell people to get oil every 3000 miles the cost of the oil change has become unbearable. 89.00 to change oil on a Toyota Prius seems like a scam. I expected and have paid that on my truck because it is older and it takes more oil. Reading the other 1 star reviews now has me questioning the work Ive had done in the past. Sorry guys. I have to find somewhere else to go read more

Hope it was worth your kind words. 10$ was it really worth it lol. All those years of experience and you still don't know how to treat a customer with a complaint. read more

The entire team at Lube Express in Chico, CA is amazing. Incredibly professional, friendly. Told me up front what the cost was going to be before service. Highly recommend! read more

Don't go here if you have a diesel. They only use one bay for diesels and you'll wait while you watch other vehicles come and go.

Great service! Quick to assist & willing to explain what they did. These guys did a great job

Good friendly service. They were polite, the price was reasonable and they service was prompt. I will go back.

Being new to Town, I found this place on Yelp. I was not disappointed. They were thorough and friendly, with little wait.

Love going to here, the guys are all nice and helpfu. Their customer service is beyond amazing ! I recommend them to everyone who asks for a good spot to get an oil change. read more

Always friendly and fast. They are clear about what services they are doing and the cost. It's great that there is little to no mark up on the parts they provide. Vehicle repair and service is so costly it's nice to have one reliable service that doesn't break the bank. I have been a customer for years and will continue to be! read more

I have been coming here for years. Sergio and his crew are fantastic! They are honest, thorough and efficient not to mention great customer service. Highly recommended! read more

We've been bringing our cars here for oil changes for about two years now and always leave satisfied. They are friendly and quick, and keep a record of your visits which makes it easy to find out the last time you did an engine flush or changed transmission fluid. Yes, they do suggest other services but upselling is a part of the business and they're still just as friendly if you decline the extras. read more

So after getting ripped off at jiffy lube, I went with these guys for my next oil change. Som treated me with my respect, kindness, and professionally explained to me what was going on with my car. There were no pressures to do any other services than what I originally went in for. I would highly recommend anyone that is looking for an oil change place to give lube express a shot. You won't be disappointed - at least not with Som as your man there. read more

Well I just changed my own oil yesterday and found a 3 inch filter in place of the 6 inch filter the my 07 Toyota Tundra requires! I even brought my own 6 inch filter in when the last oil change was done and the folks there told me it was crap! ( Fram ) Well, I guess not having a oil filter in my truck is better? WTF!!! Oh, by the way Toyota tundras don't use a canister filter, the filter media is installed into the trucks filter cartridge holder. I've been going to lube express for years, I bring my wife's BMW there, My Daughter's toyota Camry there. I have always brought my own oil Royal Purple which is the best in my opinion. Now I find out there hasn't been an oil filter in my truck for YEARS.. I'm Completely INCENSED! Honest! I THink Not, Sure the folks are nice...But the damage to my truck engine. Who knows.. read more

I have been here several times, the staff are friendly, fast. they do have a rest area where you can wait while they are working on your car. I highly recommend changing your oil here. of course this is my oil change place! read more

Recently took my classic Cadillac in for an oil change, as I have done multiple times in the past, with multiple vehicles. Once the oil change is complete, my oil meter quality will read 99%. A few days later I went to check my oil meter and it read 68%, which was the same percentage that it was when I initially took the vehicle in. I had only driven a total of 10 miles since the oil change and there was, nor has there ever been, a leak of any kind. I took the vehicle back, spoke to an employee, who claimed he was in charge (no manager or owner available), explained the whole situation to him and he basically told me I was a liar and didn't understand my vehicle. Again, this is a classic car, so I know this car from one end to the other. I went on to tell him that maybe he was in no position to be in charge and he even agreed with me (odd). There was NO resolution presented to me, only a complete brush off. I was told to come back on Monday to speak to the owner, which I plan on doing because he refused to even give me names or numbers of those in charge. Terrible Customer Service in all areas of this transaction. After all these years, I now will NEVER go back here to have them touch another one of my vehicles! read more

I am new in town and am nervous as to where to go to get my oil changed due to a prior bad experience. I was very happy with my service here. The staff is great, friendly and efficient. They do not try to sell you more than you need as mentioned before that it always nice. They were also really great about explaining everything they were going to do to my car and why :) Amazing customer service read more

I went in for an oil changes and was happy with the service I got. The staff were quick and I was out of there within 10 minutes. The price was decent and I did not feel ripped-off at all. I definitely recommend if you are in need of a quick oil change! read more

The customer service here is always impeccable, very informative, quick, and efficient. I highly recommend to my friends, colleagues, and peers. As a woman it is very hard to be taken seriously by mechanics and these guys never make me feel like I'm being ripped off or duped, I appreciate facilities like thisZ read more

Horrible people there, especially Charles. Seems like all of there employee cars are parked backward of there super important signs but if a paying customer does Charles will harass you, try to act tough, and think he is a bad mama jama. Piss off Charles, no wonder your bays were empty. read more

Fast and friendly service. Prices are pretty good. Staff is always professional and happy to answer any questions regarding my vehicle. I've been here twice and thus far I would have to give Lube express 5 stars. read more

I'm a sucker for a coupon. Wednesday is Ladies day so all ladies save $5 off an oil change. Glad I stopped on a Wednesday. Quick service, friendly technicians and a clean facility. I will be back. read more

My new oil change place! Ladies, this is a place that you can go, wait in your car, have polite and competent staff change your oil and not get BS'd into stuff you don't need! Also, I happened to go on ladies day and got 5$ off! Thanks Chang. You were great :) read more

Went there for the first time and had a great experience, they have a nice clean, air conditioned waiting room. They also kept me informed of what they were doing and what did I want them to do without pressuring me. They had a line of cars when I got there but I was still back on the road within 30 minutes or less satisfied with my experience. I will definitely be going back. read more