7/18/2026 I called…read morethis morning about the plant with in 30 days all the leaves fell off. Call Ace regarding my information I got transfered to 4 different people.i was told by one of the employees to bring the plant in i ask him was will you do make a fun out of me disputing about $10.99 plant. Its not about the money its about the service.Spoke to the manger he sound off/rude as if he was not happy. He told that plant dont have warrants. He told old bigger plants do. When i was buying was was not told in the garden section with the lady told me about the warranty. When I went to cash out the lady didn't mention anything. So How Ace is a customer service company. NO THE SERVICE IS PATHETIC.

I've lived in this neighborhood for over six years and have shopped at this Ace Hardware pretty…read morefrequently. Until today, every experience I've had here has been exceptional. The employees have always been friendly, accommodating, and quick to offer help, which is why today's visit stood out so much. When I came in, I was the second person in line. There was one customer at the register who needed some extra assistance, which I completely understand. What I didn't understand was why several employees were gathered around helping that one customer while the line was waiting. I politely asked one of the employees if someone could help those of us in line. The manager, Alicia, responded that she was th manager and she was helping the current customer and that she would help us when she was done. However, there appeared to be multiple employees at the front registers at the time. What bothered me most wasn't having to wait. It was the tone and demeanor of the response. She came across as very stern and unfriendly, and also seemed visibly irritated while assisting the customer in front of us. It was such a contrast from the warm, helpful service I've consistently received here over the years. I do want to note that the cashier, Hope (I believe that was her name), was very kind and even apologized to me, which I truly appreciated. She was not the issue at all. I'm hoping this was simply an off day because I've genuinely appreciated this store and its staff for a long time. I just felt this experience was worth mentioning because it was so different from what I've come to expect from this location.

I have been looking for a bolt/nut combo for a month. It is a specialty item, even my cousin and ai…read morecouldn't identify it. My cousin is smarter than ai. Finally, I got somewhere online after hours on the phone. I have been to Home Depot, Lowe's, and Standard. No one could help me. I went into Ceres Ace Hardware. That is where I met Mark. After leaving, I said. Wow- are you the owner or something? He said yes. You don't get this type of help at the big box retailers. Thank you Mark! I haven't had that type of customer service in years! PLEASE SUPPORT SMALLER BUSINESS' CERES!

as a bed ridden fisa led senior. I ordered leaf blower an was promised delivery today. no…read moredelivery. an gal called us and said we can't have item until minimum four days. I paid in full an promised delivery. now I have to rehire same men to address my yard , please avoid ceres Ace, the owner manger seems to not care about ACE policy's an promises. wth ? what's it take ? Whose minding the store, ?

I was told an employee of true value that they do not except return of unused items with a receipt…read morein hand. Store policy states that they will return the item within 30 days if it has been unused and you have a receipt . I do not recommend purchasing anything from the store being to the fact that they break store policy and don't allow their customers to return items . I'm going to the store personally to talk to the manager and report them to corporate office keep updated for the next comment .

I have never had a bad experience at this store and they are very helpful and pleasantread more

I visited the store yesterday while passing through the area and was so impressed with the…read morecleanliness and organization of the store. The staff was also very knowledgeable and helpful to all customers, which you don't see at Home Depot or Lowe's very much. Makes me eager to have another project just so I can shop there!

Great place to buy lumber. I am a local artist and I always get great wood for great prices in…read morecomparison to canvas. Love this place. Thank you.

Had a mix up on a delivery. Karen in customer service was great, very helpful. Not like home depot…read moreused to be. Thank you for all your help.

U wish I can give 0 stars to this horrible place!!"I am so disappointed last night at 2/5/26 I go…read moreto customer service to ask something and this lady with long black hair with glasses was talking to this girl I think her title was doing online orders,and didn't even bother to stop her chit chatting with that girl.My only solution was just leave and go to the next Home Depot that was in ceres and they actually answered my question and showed me to the product, I'll be spending my money somewhere where they appreciate their customers and not shoo them away.

Stopped by to pick up some parts with my Dad for a project he's working on in his home. Service…read morewas great. Everything you could possibly need for home projects or any sort of DIY project. They offer a Veterans-Military discount as well!

Lots of issues in the Appliance area along with the installation service they use. Had me purchase…read moreparts for installation that came with it, delivery times were changed at the last minute- very disorganized. And, after8 months, I still haven't received my rebate.

Ok, so admittedly I have never been to Harbor freight to purchase anything before. I needed a shot…read moregun looking holder down thinga -ma -jig for a project. I was told that Harbor Freight is the perfect place for that as they are much less expensive than Home Depot. I was told the quality isn't as good.. but, for a one & done project.. who cares if it doesn't last longer than that. Right? Im not a handy man. Even tho I do think I would make a good husband:) I was told the same tool at the Depot would be about $30. I Paid $8.99!! I haven't used it yet.. but it looks like it will hold my closet door in place after gluing panels to dry. now, the absolute best part is not just running into an acquaintance when I walked in.. but, the awesome service I received from DeMondrick the manager. Talk about top notch. He was being pulled all over the place but took the time to calmly help me. took me straight to the part after my wonky description...and even took it out of package just to make sure it would extend the 20 inches that I needed. I was so impressed with how he spoke to me (not making me feel stupid) and was truly a gentleman. And smiled while helping me. He definitely won a customer over yesterday for the company. this will be my first stop now for anything tool related. I wish they had cacti & flowers too.

Love Harbor freight and their friendly staff! Super helpful and can't beat the tools for the price…read moreand warranties they offer!

Their crazy inventory policy prevented me from receiving a product that was in the store and I had…read morepaid for a week earlier. They told me I had to wait a month to get what I paid for even though it was in the store now and available to anyone else that wants to buy it. Don't ever agree if they ask if you if you want to order an item that is out of stock. It doesn't mean what you think it means.

Shiny new Harbor Freight with friendly, cheerful staff…read more If you're not familiar with Harbor Freight, it sells discount tools and tool-adjacent products. When you're looking for an affordable starter set for an adult child moving out on their own, or a tool you need urgently but won't put through a lot of stress, or replacements for some category of item that you use to death quickly, HF is fan-effing-tastic. (Their tool quality has also generally improved; obvs, read tool reviews, but they are worth a look.) We went to the soft opening with nothing in mind other than celebrating that there's finally a store near us (we'd been spending a lot of time and cash at the one in Ceres), and walked out with our arms loaded with goodies that we just happened to remember we needed. This location is next to Big Lots and kind of across the street from Strand Ace Hardware, so between the three, you can probably knock off an entire home renovation project on a budget. Location means there is generous parking.

Looking for a lumber merchant that was not a "big box" store. Drove 30 minutes from home to Lumber…read moreFarm. Excellent service and materials. Ryan helped us get the exact pieces we needed to repair a fence, at a very good price. He told us to call in advance to alert him to our needs in the future so he can confirm he has or can get the pieces. We will return here for our lumber needs.

This is the place to get lumber at a great price. If you know what you want, look here first. The…read moreLumber Farm also has many other wood based products and options. -Richard B.