He's service was bad and the refrigerator was bad it only lasted a few months my food would spoil…read morego to waste the freezer would defrost by itself and meat would go to waste .never no hassle and they definitely have great appliances to choose from I recommend them

Today i went to this so called business, to buy a used Gas Stove…read more 1 i found a used stove i like, so i started turning gas knobs on, one broke off. He said it must of been broken by someone. He can fix right away. So i goto another stove that looks good. Now a gas knob is frozen. He rudely says " dont touch anymore knobs, i dont want you breaking anymore knobs" Wow what a rude business owner. I also own a business, and would never talk to a prospective customer like that. So i told him, i will take my business elsewhere. STAY AWAY FROM THIS PLACE . ! I ended up going to Direct Appliance, i bought an open box stove , brand new What a deal, and great service.

My front loading washing machine took its final breath last week and we called Crown. Crown was out…read moreto my house the next day, thankfully. The first time the Crown repair man came to my house he was here about 90 minutes and charged us around 240 just to look at it and diagnose the problem. He then informed me that my washer would need a new part because the other part had gone out and he would be ordering the part which was a pump - which cost 131.73 dollars and would be back to my house within 5-8 business days, holy moly that's a long time. So I wish that they had replacement parts in stock instead of having to order them. I am a clean freak, I do a lot of laundry, I can't express how crazy I've been going this past week without my washing machine it would have been nice not to wait so long. So the Crown repair guy is out now, it took 6 days for our part to come in and he is fixing it in a timely matter and even cleaned out our trap for the washer. He did do a lot of sighing while he was fixing my machine, I guess it was a lot of hard work but I'm not going to lie is a tad awkward. He is making me laugh though, saying stuff like "yippee and yayyy it's fixed!" Yup that's my sentiments exactly. He also noticed that my water lines were backwards...my hot was cold and my cold was hot despite the hose being connected to the right color. I noticed my laundry was hot on the cold cycle and couldn't figure out why! So he fixed that and then explained to me how to tell if the lines are correct even if they "look correct" they may not be. Anyway he just left and this trip out was 75 dollars for a total cost of 315 to replace my pump. I'm not going to lie I wanted to spend a few extra hundred and get a new one for that price but I was already 240 into it so it was too late, lol. Overall I am satisfied with Crown and will use them again if I need an appliance repaired.

A repairman went my 75 year old parents' home for refrigerator repair. He was not masked. When my…read moremom, who has an autoimmune disease, asked him to, he said his doctor told him not to because of heart problems. He should not be going into people's homes if he cannot follow the COVID safety protocols the business claims they follow on their Yelp page. He also tried charging them 700 dollars when the fridge was not even repaired. I know who I won't be calling when my appliances need repair.

Ages has the most knowledgeable people in the valley..they know what there doing and can give you…read moreinstant answers to you're questions

These guys were great!! Very helpful and easy to work with. I liked their selection. Good value and…read moreone stop shopping.

I have been a customer of Direct Appliance for over 10 years, they have never let me down. Vivian…read moreis so professional and helpful, see really knows how to make your project come together. This week I was able to attend a Wolf cooking demonstration, it was an amazing way to learn how Wolf ovens work and what they are capable of. Direct will always have my business.

From sales to delivery Direct Appliance staff do a stellar job at making sure you're getting what…read moreyou need and want. Sales staff is very knowledgeable about the appliances and services offered. Delivery and installation staff went above and beyond to set up our new washer for us plus showed us the features it had and how to use them.

Spoke to Pedro a couple of times. He said he doesn't work weekends for me to send him my address &…read morehe will go Monday. He gave me his cell, I confirmed the number. I had to make arrangements for someone to b there cuz I work during the week. Come Monday, no response & now the store number isn't working??? What a waste of my time & added even more stress! I read reviews thinking I will have an honest person helping us fix our appliance. Now I'm thinking they are fake reviews??

Very nice man . He always helps us with our appliance. Does a great job at a fair price.read more

If I could give this place a negative 5 stars I would. This lady will make up all the excuses to…read morenot uphold the guarantee. She has continuously called me an text me telling I have to pay the technician because he didn't find anything wrong with the fridge I bought, when the tech went he said he thought there was something wrong with it and would come back the following day. The lady said because the tech didn't repair we had to pay the techs trip. NOT ONCE DID SHE SAID THAT WHEN I BOUGHT THE FRIDGE. She has been calling me and texting me threatening to cancel the guarantee if we don't pay the technician. This is a terrible way to do business and it's sad that they do this to customers who go and give them business. PLEASE AVOID THIS BUSINESS AT ALL COST!!!!

Shopped new to used for a washer when i arrived here. The prices were fair and it was more or less…read morewhat i had in mind. Gettin away from the old washer into a Frontloader.

This company is so terrible and I'm gonna make sure everyone knows too today is March 24, 2023 @…read more6:37pm the guy from Sas Appliances came to my apartment finally after not showing up 2 times and the last time giving my part to another person as I waited from 2pm to 7pm even though it was suppose to be 2pm to 6pm for him to give my part to someone else like oh well and then finally came another day I thought finally he's gonna come fix my refrigerator cuz they gave me a refrigerator with the wrong shelves to begin with which broke and shattered he comes in and says oh it's the wrong part that it was my managers fault when it wasn't she gave him the correct information and I said this is ridiculous this is the third time you have messed up and we waited each time he has the nerve to tell me well I don't think I wanna do the job for u now cuz ur rude I told him first of all I have every right to be having to deal with all of this it's so unprofessional and he walked out and said ya no I'm not gonna do the job and I said well I'm gonna contact his company and he said well I can't fire myself like he owned the company which he doesn't. I can't believe how rude and unprofessional this business is please people don't do any business with this company at all their terrible this isn't the first time he screwed up on my apartments and other ones connected to mine I don't even want to give a star at all but it looks like I have to do at least one

Quick and Efficient. Thanks for coming out ASAP for my freezer. I could of lost so much so thanks…read more I will use them again for sure. The fix was simple and he wasn't going to take my money. But we appreciate him for his troubles. Great customer services.