Charlie diagnosed, recognized an additional issue and completed the washer repairs all in the same…read morevisit, now THAT is what you call service! Ravier also cleaned out our drier vent. Thanks so much guys, we will be in touch again.

A human answered my 1st call- asked for my appliance model # so repair person could have needed…read morepart on his truck. Charles & Ravier let me know when they were coming - friendly& very competent- ran my dishwasher for a long time to confirm that repair was successful. They also looked at how to prevent a recurrence of the problem. Hemi's is my new go to repair folks!

I live in the city, but I usually wait until I'm in the county running errands to stop at this Home…read moreDepot location. They actually have someone greeting you at the door, which I don't typically see at the Cheltenham location. I really appreciated that. The young lady who greeted me was very helpful and directed me exactly where I needed to go. I don't have time to wander around Home Depot looking for items, so that level of guidance makes a big difference. The associate at the Customer Service counter checked me out quickly. I was in and out. Overall, this location is well-stocked, well-organized, and the staff here are usually pretty friendly and helpful. Definitely worth the extra drive for me. I would love to hear about your experience at this location.

Stopped by for a key service and love how they had a self service option. Very quick easy…read more Checkout was smooth and not a lot of wait time. good array of home improvement items also. Def a good discounts / deals if you shop online and pick up store. Online is cheaper than in store and a has a large collection.

Easy transaction. Clear communication. Felt like quick turn around and good value. Repaired oven…read morerange.

Very Timely and honest service. They were very responsive, came the same day and offered sound…read moreadvice.

Contacted W88 for refrigerator repair - freezer was working but refrigerator section was barely…read morecold. W88 communicated well, made a quick appointment and arrived on time. Tom diagnosed the problem quickly for $80. flat rate. Later that day I had a detailed estimate for parts and labor minus the $80. which was reasonable. However the parts were not readily available... After considering the age of our 22 year old fridge, time we had to wait for parts, food going bad, company coming from out of town - we decided to get a new fridge - luckily available for delivery the next day. Good experience with W88 and I would not hesitate to call them again in the future !

I was going to best buy to buy a new washer dryer space saver and Refrigerator both things failed…read moreme at the same time. It was killing me to spend over $4,000.00 on these 2 appliances. I have never had luck with any repair company's they take forever to come out then have to order parts then come back a month later to install and charge a fortune. more trouble then its worth!!! BUT my husband heard good things about this company w88 appliance repair, I very weary but he insisted!! OMG------ Tom came out 3 hours after calling him on a Saturday Looked at 2 units ordered parts in front of us showing us how much they cost right on his phone. came out 2 days later with parts to fixed the washer dryer and and 4 days later with parts to fix Refrigerator. And cost a fraction of other estimates in the past. NOW we have Tom remodeling our Bathroom. Thank you for everything Tom!!!

They were great! I messaged them late on a Sunday and they were at my house the next day. They…read morediagnosed it and got it fixed a week later when the part came in. Carl was great. He communicated with me throughout and followed up quickly when I asked some questions. Thanks for the help!

Viking is the absolute best equipment out there in my opinion i feel so fortunate to have Viking…read moreequipment that came with the house i bought Viking appliance care is top notch professional get the job done good people

I also found them on Craigslist. My refrigerator stopped blowing cold. I contacted them late…read moreafternoon, they came the next day. They diagnosed the problem in short order. They needed to order a part. They were able to get it operating temporarily. They showed up 2 days later with the part. Based upon my conversations with them, they know their stuff. I found them easy to talk to as well. I would highly recommend them for any appliance repair, they're not just washers and dryers.

Highly recommend this company. I called a couple days ago about an older dryer acting up. I…read moredescribed the issue over the phone and a few days later he is here with parts and fixed the dryer quickly, professionally and cleaned up everything. Cost was very affordable. I'm so happy I did not have to fork out the money for a new dryer. Thank you Joe!

Price estimates .All went well…read more Price estimates .Was 150 to 400. We saved some money it was $250. Cheaper then a new washer Thank You Dennis

This was my first experience with On Dot, and I did not expect much beyond a basic repair of my…read moredishwasher, replacement of my kitchen faucet and repair of my shaking washing machine. My technician Denis was prompt and took the time to understand each repair job. The pricing was well explained prior to the work, and the work was completed within the time allocated. Denis was thorough, and assured the areas were wiped up and all materials removed. The dishwasher was a particularly messy job, and Denis rolled up his sleeves and tore through the years of buildup in the filter and bottom of the washer. It was spotless when he was done. I would definitely call on Denis and On Dot again.

We recently purchased a refrigerator and I' like to thank our sales rep James Turner for finding…read moreexactly what we needed and setting up delivery within 2 days. The delivery went smooth and the staff were courteous and provided the service with skill and expertise. Thanks again for great service our appliance store will continue to be Gerhards and I would highly recommend this company. Thanks again Elaine C.

As a local resident in Glenside, I wanted to support Gerhard's as a local family business. Their…read moreprices were competitive with other appliance stores, and Gerry Gerhard was a helpful salesman. Unfortunately, the problem came with the delivery- their delivery person told us he needed to put in an outlet for the dishwasher (even though we had one already installed), and that it would be $80 in addition to the $159 installation charge and $28 installation kit, and that he would not install the dishwasher without the additional payment. When making out a check, he had us make it out in his personal name, and mobile deposited the check while he was was at our house. Upon contacting the store to share how I was not very comfortable with how this went down, Gerry said he would contact the delivery team, and then I didn't hear anything from Gerhard's again for awhile. Eventually Gerhard's contacted me to explain the breakdown on their end, and promptly issued a refund for the $80. I am satisfied with their quick response, and will consider Gerhard's again for our appliance needs.

I needed some spray paint from Lowe's and honestly didn't even feel like coming out, so I tried…read moretheir pickup service for the first time. My order was ready in no time! Parking was easy, and when you walk in, the pickup lockers are just past customer service on the right. You simply scan your barcode, the locker door pops open, and you grab your order. If you've ever used an Amazon Locker, it's basically the same processjust at Lowe's. It was very quick, easy, and convenient. I'll definitely be using Lowe's pickup again!

Consistently poor management and service -- Willow Grove location has failed the community…read moreReview: I have been a frequent shopper at this Lowe's location over the past year, and the operational issues are systemic and unavoidable. As a buyer who relies on this store for urgent project needs, the lack of support and basic management is completely unacceptable. If you need paint mixed or assistance after 6:00 PM, your chances of getting help are near zero. There are plenty of employees walking around the floor, but no one is willing or able to assist. Just yesterday (June 27th), after waiting for over 40 minutes and repeatedly trying to page a manager, an employee named Dan finally stepped up to help us with some stain. He was the only bright spot, but it shouldn't require a 40-minute wait and a desperate search for management just to buy a standard item. The service issues do not stop at the paint department. If you need wood cut, there is absolutely no support. Furthermore, their policy on damaged goods is highly unreasonable for buyers. I recently needed some insulated material and lumber urgently that was clearly damaged by roughly 30%. While other competing stores automatically offer a 50% markdown on damaged inventory, this location refused to give more than a 10% discount. The staff here is generally unfriendly, unhelpful, and completely disengaged from customer service. To the store manager of the Willow Grove Lowe's: you are failing to manage this location effectively. A complete overhaul of how this store is run is desperately needed. Until management changes and customer support becomes a priority, I highly recommend buyers take their business elsewhere. Updated at 7/7/2026 I have attached pictures to show that this is not a one-time issue. For at least a month, the conditions in this store have remained exactly the same. The damaged products shown in the photos are the same damaged items that have been sitting on the shelves, not newly damaged inventory. Even the same open bottle of water has been left in the aisle for weeks. Because of the poor store conditions and lack of product availability, I have had to visit other locations to purchase the items I need. Unfortunately, each time I visit this store, I see the same problems with no improvement. In the evenings, there are often no managers available, and it is very difficult to get assistance. There is little to no support in the lumber department, and finding someone to help with stain mixing can be extremely frustrating. As a customer, I expect a clean, well-maintained store and reasonable customer service. I hope management takes these concerns seriously and addresses the ongoing issues. Update on 7/23/2026 Nothing ever changes here. Damaged products remain on the shelves, empty water bottles are left lying around, and the produce section continues to be a mess in the evenings. It's clear the manager of this location simply does not care about customer feedback.

Antwan did an excellent job in making repairs to the oven at our church. This was a project that…read morebegan in November 2025. The delay in completion was caused difficulty in obtaining the parts. The delay, in getting the parts was not properly communicated which led to significant frustration. However, once the parts were available Antwan was very efficient in completing the work.

Had him come out to fix my oven. Unfortunately, it only worked for one day. He was paid in full…read more After calling about it, he told me when he would be back to fix it. He never came back & now it is impossible to get them on the phone. I then went to the address on his site & it's a PO box. **** Obvious scam artist.