A human answered my 1st call- asked for my appliance model # so repair person could have needed…read morepart on his truck. Charles & Ravier let me know when they were coming - friendly& very competent- ran my dishwasher for a long time to confirm that repair was successful. They also looked at how to prevent a recurrence of the problem. Hemi's is my new go to repair folks!

Just moved into a new home and discovered a problem with the microwave on a combo oven. Since we…read moremoved a good distance from our former home, we were a bit concerned HEMI would travel the distance. For a nominal fee ($10) they came out within a few days, diagnosed the problem, replaced the defective parts and had us up and running. HEMI has always come thru for us and did so once again. They are dependable, proficient, polite and our "Go To" service for any appliance repair. We wont even consider using anywhere else.

I live in the city, but I usually wait until I'm in the county running errands to stop at this Home…read moreDepot location. They actually have someone greeting you at the door, which I don't typically see at the Cheltenham location. I really appreciated that. The young lady who greeted me was very helpful and directed me exactly where I needed to go. I don't have time to wander around Home Depot looking for items, so that level of guidance makes a big difference. The associate at the Customer Service counter checked me out quickly. I was in and out. Overall, this location is well-stocked, well-organized, and the staff here are usually pretty friendly and helpful. Definitely worth the extra drive for me. I would love to hear about your experience at this location.

Stopped by for a key service and love how they had a self service option. Very quick easy…read more Checkout was smooth and not a lot of wait time. good array of home improvement items also. Def a good discounts / deals if you shop online and pick up store. Online is cheaper than in store and a has a large collection.

Very Timely and honest service. They were very responsive, came the same day and offered sound…read moreadvice.

Timely and competent. After assessing the noise problem in my GE Hotpoint washer they returned…read morewith the obvious parts and replaced them. When some noise continued they ordered an additional spring and returned to replace it at no additional charge. Problem solved!

Contacted W88 for refrigerator repair - freezer was working but refrigerator section was barely…read morecold. W88 communicated well, made a quick appointment and arrived on time. Tom diagnosed the problem quickly for $80. flat rate. Later that day I had a detailed estimate for parts and labor minus the $80. which was reasonable. However the parts were not readily available... After considering the age of our 22 year old fridge, time we had to wait for parts, food going bad, company coming from out of town - we decided to get a new fridge - luckily available for delivery the next day. Good experience with W88 and I would not hesitate to call them again in the future !

Called when we realized our refrigerator had died during a heavy thunder storm. Called in he…read moremorning and was told tech would arrive about 10:20am. The doorbell rang at 10:21... The tech quickly diagnosed that the control board was he problem and that he could pick one up and be back the following day to install. A his word, he was back the following day, made the repair and everything is up and running!! The service was fast, efficient and the tech was courteous and very knowledgeable! The morning following the repair, I realized the water dispenser light was staying on. I texted the tech and within a half hour, I had a response of how to remedy. I highly recommend this company!

They were great! I messaged them late on a Sunday and they were at my house the next day. They…read morediagnosed it and got it fixed a week later when the part came in. Carl was great. He communicated with me throughout and followed up quickly when I asked some questions. Thanks for the help!

Viking is the absolute best equipment out there in my opinion i feel so fortunate to have Viking…read moreequipment that came with the house i bought Viking appliance care is top notch professional get the job done good people

Highly recommend this company. I called a couple days ago about an older dryer acting up. I…read moredescribed the issue over the phone and a few days later he is here with parts and fixed the dryer quickly, professionally and cleaned up everything. Cost was very affordable. I'm so happy I did not have to fork out the money for a new dryer. Thank you Joe!

Joe refused a job to do a simple washer repair because the product "was a throw away brand" Not…read moresure what he meant by that, but he flat out didn't take the job because it wasn't worth his time. I'd recommend someone else.

Price estimates .All went well…read more Price estimates .Was 150 to 400. We saved some money it was $250. Cheaper then a new washer Thank You Dennis

This was my first experience with On Dot, and I did not expect much beyond a basic repair of my…read moredishwasher, replacement of my kitchen faucet and repair of my shaking washing machine. My technician Denis was prompt and took the time to understand each repair job. The pricing was well explained prior to the work, and the work was completed within the time allocated. Denis was thorough, and assured the areas were wiped up and all materials removed. The dishwasher was a particularly messy job, and Denis rolled up his sleeves and tore through the years of buildup in the filter and bottom of the washer. It was spotless when he was done. I would definitely call on Denis and On Dot again.

As a local resident in Glenside, I wanted to support Gerhard's as a local family business. Their…read moreprices were competitive with other appliance stores, and Gerry Gerhard was a helpful salesman. Unfortunately, the problem came with the delivery- their delivery person told us he needed to put in an outlet for the dishwasher (even though we had one already installed), and that it would be $80 in addition to the $159 installation charge and $28 installation kit, and that he would not install the dishwasher without the additional payment. When making out a check, he had us make it out in his personal name, and mobile deposited the check while he was was at our house. Upon contacting the store to share how I was not very comfortable with how this went down, Gerry said he would contact the delivery team, and then I didn't hear anything from Gerhard's again for awhile. Eventually Gerhard's contacted me to explain the breakdown on their end, and promptly issued a refund for the $80. I am satisfied with their quick response, and will consider Gerhard's again for our appliance needs.

Beware of 3rd Party Delivery Service - I wanted to use Gerhards because they are a local business…read moreand I've had a good experience in the past and wanted to avoid 3rd party delivery services. Unfortunately, Gerhards has now outsourced to a disreputable 3rd party that has a very specific scheme worked out to try and hijack an extra $80 at delivery to complete installation. When I placed my order for a washer and dryer I specifically confirmed with Gerhards that I wanted to keep my dryer hardwired. Their website mentioned that their standard delivery service might not be able to handle electrical work and I didn't want any issues at delivery. I made full payment for installation, including dryer hardwiring and parts, and was satisfied that I wouldn't have any issues. When the two delivery guys arrived they walked in with an outlet in their hand and immediately said that I would need to pay $80 to install the outlet. The outlet was a standard 3-prong grounded outlet, which I already had on my wall for the washer. I could understand if the outlet they brought in was a 4-prong dryer outlet, at least that might hint at a miscommunication. I tried to explain that I wanted the dryer kept hardwired and that I had already discussed this with Gerhards. I had difficultly communicating because neither could speak much English and were also very young, but they insisted I needed this outlet installed. One of the delivery guys called his dispatch and had me talk to his extremely rude manager who confirmed the $80 cash ransom. However, he explained to me the $80 was actually for the hardwiring I wanted and not the outlet they had initially brought in. I called Gerhards sales and confirmed that I had fully paid for installation, including the dryer hardwiring, and handed the phone to the delivery person to confirm. He then proceeded to call his dispatch manager again who insisted on the $80 payment. I was fed up and cancelled my order and asked for a full refund. I can see there are other reviews that explain the exact same scenario. To be clear, this was definitely not a miscommunication between Gerhards and the sales team, nor a realization upon delivery that safe, grounded outlets were not available. The 3rd party Gerhards outsources has a very specific scam worked up to try and grab an extra $80 for installation. Gerhards may resolve the issue after the fact if you complain enough and they pressure the 3rd party to relent, but it is not an accident!! It's beyond me why Gerhards continues to do business with this delivery company. This incident actually reminds me of a similar scam at oil change places where they try and convince you a worn-out oil plug they have in the garage is yours and needs replacement. Unless you're installing the appliances yourself, GO SOMEWHERE ELSE!!

I needed some spray paint from Lowe's and honestly didn't even feel like coming out, so I tried…read moretheir pickup service for the first time. My order was ready in no time! Parking was easy, and when you walk in, the pickup lockers are just past customer service on the right. You simply scan your barcode, the locker door pops open, and you grab your order. If you've ever used an Amazon Locker, it's basically the same processjust at Lowe's. It was very quick, easy, and convenient. I'll definitely be using Lowe's pickup again!

Consistently poor management and service -- Willow Grove location has failed the community…read moreReview: I have been a frequent shopper at this Lowe's location over the past year, and the operational issues are systemic and unavoidable. As a buyer who relies on this store for urgent project needs, the lack of support and basic management is completely unacceptable. If you need paint mixed or assistance after 6:00 PM, your chances of getting help are near zero. There are plenty of employees walking around the floor, but no one is willing or able to assist. Just yesterday (June 27th), after waiting for over 40 minutes and repeatedly trying to page a manager, an employee named Dan finally stepped up to help us with some stain. He was the only bright spot, but it shouldn't require a 40-minute wait and a desperate search for management just to buy a standard item. The service issues do not stop at the paint department. If you need wood cut, there is absolutely no support. Furthermore, their policy on damaged goods is highly unreasonable for buyers. I recently needed some insulated material and lumber urgently that was clearly damaged by roughly 30%. While other competing stores automatically offer a 50% markdown on damaged inventory, this location refused to give more than a 10% discount. The staff here is generally unfriendly, unhelpful, and completely disengaged from customer service. To the store manager of the Willow Grove Lowe's: you are failing to manage this location effectively. A complete overhaul of how this store is run is desperately needed. Until management changes and customer support becomes a priority, I highly recommend buyers take their business elsewhere. Updated at 7/7/2026 I have attached pictures to show that this is not a one-time issue. For at least a month, the conditions in this store have remained exactly the same. The damaged products shown in the photos are the same damaged items that have been sitting on the shelves, not newly damaged inventory. Even the same open bottle of water has been left in the aisle for weeks. Because of the poor store conditions and lack of product availability, I have had to visit other locations to purchase the items I need. Unfortunately, each time I visit this store, I see the same problems with no improvement. In the evenings, there are often no managers available, and it is very difficult to get assistance. There is little to no support in the lumber department, and finding someone to help with stain mixing can be extremely frustrating. As a customer, I expect a clean, well-maintained store and reasonable customer service. I hope management takes these concerns seriously and addresses the ongoing issues. Update on 7/23/2026 Nothing ever changes here. Damaged products remain on the shelves, empty water bottles are left lying around, and the produce section continues to be a mess in the evenings. It's clear the manager of this location simply does not care about customer feedback.

Antwan did an excellent job in making repairs to the oven at our church. This was a project that…read morebegan in November 2025. The delay in completion was caused difficulty in obtaining the parts. The delay, in getting the parts was not properly communicated which led to significant frustration. However, once the parts were available Antwan was very efficient in completing the work.

Had him come out to fix my oven. Unfortunately, it only worked for one day. He was paid in full…read more After calling about it, he told me when he would be back to fix it. He never came back & now it is impossible to get them on the phone. I then went to the address on his site & it's a PO box. **** Obvious scam artist.