Update- 'manager' said to contact them. I did and no response see photo with proof. Unreliable and…read moresketchy company! Gerhard's Appliance-AVOID! They do not value a customer's time. Purchased a $2k Miele dishwasher in September 2024, and my experience with Gerhard's Appliance has been nothing short of a nightmare. The delivery process was incredibly frustrating and disappointing. I had to reschedule and miss work FIVE times for installation, each time due to different issues: 1. product damaged upon arrival 2. no show - someone got hurt. 3. no show - flood at previous job site 4. install completed, but forgot a crucial bracket for the door 5. installation completed Fast forward to March 2025, and the unit was wobbling all over because it was never installed correctly in the first place. I made an appointment a week in advance, only to end up canceling Friday evening personal plans due to their lack of competence and lateness. Friday arrival window was supposed to be Noon to 4 pm. Instead, received notification between 7:10 pm and 7:40 pm. I was in contact with customer service throughout the day, complaining about the delays. The Customer Service Manager was absolutely useless and promised to call me before leaving - but, as expected, there was no follow-up. DO NOT USE Gerhard's Appliance. The entire experience has been frustrating and unprofessional from start to finish. Save yourself the headache and avoid them at all costs. FOLLOW UP - love the standard response from a 'manager/owner' to email them for resolution as they are too lazy to follow up directly with the customer. I think I have wasted enough time with this company - just want others to be aware.

Best price and quickest availability for delivery. The delivery people were courteous, prompt, and…read moreclean. They did a great job. The sales people were responsive over text, especially Michael , and then the sales team accommodated us in the show room. I'll likely continue to shop here.

We recently finished a kitchen/dining/garage renovation with Harth, and we could not be happier…read more The attention to detail is unlike anything I have seen with any other contractors we have used. I feel very strongly that I got exactly what I had envisioned from day one. Emily was our designer, and she knew what I wanted right from the beginning. She listened to me, and she made it happen. She was also honest when I asked her to help me make certain choices where I was indecisive, and I appreciated that very much. Our carpenters were excellent, highly skilled, and efficient. The project manager was there when we had questions and worked hard to coordinate subcontractors to complete the project with minimal downtime. Subcontractors were also great. Unlike another reviewer here, my neighbor just commented that Harth was very good about not disturbing the neighborhood, which he appreciated. Is Harth more expensive than other contractors? Maybe, but in my experience you truly do get what you pay for and what we got is exceptional.

Two people from this company, Amy Fisher and Jim Semen, came to my home to inspect some damage and…read moreprovide estimates for a lawsuit against my condo association. I was going to pay them $950 for the estimates. I was supposed to hear from them within a few days to make the payment. It's been over two weeks, and I haven't heard from them. I found another company to provide the estimates for half the cost and even appear up to two times in court to back up the estimates for no extra charge. I was afraid the estimates from Harth Builders would have been overblown and caused me a problem in court anyway.

My husband and I went with Diamond Kitchen and Bath when it came time to remodel our master…read morebathroom, on the recommendation of a very close friend. Their employees are very professional, polite, and they worked with us when we told them the ideas we had, and the look we were trying to achieve. They came up with other ideas that might make our small space more efficient, without needing to completely overhaul the plumbing on that side of the house. Michael was very helpful when it came time to selecting the vanity, faucet, and the countertop. Because my bathroom is an odd size, Michael had to special order the quartz piece, but it came out beautiful and fit right the first time! The installers also were very professional, on time, very neat and clean. The work was done quickly, and my husband and I are completely in love with our new bathroom! We will definitely reach out to Diamond Kitchen and Bath again when it is time to remodel our main bathroom and our powder room. Jayme R.

If anyone is in need of a kitchen or bath , I highly recommend Diamond, their products are…read moreincredible and different, the quality of work is amazing and the amount of time it takes is wonderful. We had them do our main bath first remove the tub and put a walk in shower. Their products are so different and superior to anything you find in a regular store.Mike the owner is kind and considerate a master at his work, Jim the designer will make you fall in love with everything he puts together and Ernie the installer is a dream, when he is done at the end of each day everything is impeccable as well as the incredible room he makes for you. Everyone who saw it could not believe how beautiful it now is. We loved the 1st one so much we just had them back to do the master bath and as hard as it is to believe it's even better than the first one. We would love to THANK THE TEAM AT Diamond Kitchen and Bath for making both experiences a absolute pleasure.

I have been routinely taking my dog here every Saturday for about six weeks and have had nothing…read morebut great customer service. Everyone is super friendly and helpful I ran into one issue with the finish of a nail grind, and I brought it up and it was handled very professionally I bought the monthly membership and I'm happy to stay on.

Everything! Flynn needs to visit again! We were told he behaved well and he certainly seemed to…read moreenjoy the attention.

Very disappointing experience today. Home Depot recommended that I stop by Ferguson's for Kohler…read moresupplies that Home Depot did not carry in-store and highly recommended Ferguson's. Walking in I was very impressed with the show room and the supply center. I was not able to find the supplies, and since the store was practically empty, I decided to ask the clerk (behind the register) if I would be able to get help. He gave me a weird look and rudely said "well, no, I am busy, you can ask the showroom if they can get someone for me." Basically, he was talking to his friend who was sitting down in front of him while they chatted. OK.....hmmm...not a good sign. I decided to leave the supply center and enter the showroom. The receptionist was very nice, and my mom and I walked in to take a look at a couple of Kohler toilets we wanted to buy for our upstairs bathrooms. Nobody approached us to help us. At this time we decided to go back to the supply room to see if we could find what we needed. I was right next to the rude guy and he never even asked us if we ever got any assistance or if we needed help. My mom and I decided to leave without looking further. Since the receptionist was so nice, I decided to tell her about my experience and told her that the supply center guy was not very helpful, and in fact he was kinda rude...could it because we were two Asian females??? She told me that they were short staffed that week and apologized on his behalf. She said she would get someone from upstairs to help us if needed...I told her 'no' that we were about to leave. She told me the rude guy's name is RICK and that the regular staff was out today. Never going back to this place again...How unfortunate RICK doesn't understand the value of excellent customer service. His name is RICK and worked there on Thursday, 3/19/15 at 3pm.

July 2018 I had a fantastic experience with the designer Molly C. in the SHOWROOM side of…read moreFerguson's. After being disregarded and brushed off by 3 other shops, I starting figuring out how the kitchen and bath retailing industry works. To get waited on 'well', YOU MAKE AN APPOINTMENT with a designer, even if all you want is a faucet. Kitchen and bath sellers hand-sell every object on the show room side. Even If you're going to the showroom to look at something you plan to buy online from a discount seller, I"ll bet you're going to have a question (how deep is the xxx? How many inches does this need to be set back from xxx?) and if you have a question, you need an appointment to get a quality service. It's kinda like a doctor's office, except you might see the 'doctor' and 'patient' right in front of you, just looking at a bath tube, so it seems like you should be able to just jump in and ask a quick question or two. In fact, that 'patient' made a ONE HOUR (that's the usual) appointment with the 'doctor' and they're in a working session. I guess folks re-do their K's and B's infrequently enough that this matter of needing an appointment is not widely known; I sure wish I'd known it before my 3 nasty experiences with other showrooms. Because the Ferguson designer Molly was so incredible, understood me so fast, knew the product, knew exactly what to show me, I shared about my other bad showroom experiences where I had no appointment, and she compared it to wedding dress retailers. One might do that big wedding dress shopping-with-mom/bridesmaids once in a lifetime, and if you don't know that you need an appointment and walk in off the street, you'l be shoo'ed out of the dress shop asap, even with $15,000 cash hanging out of your purse. It's not a system that is structured to handle walk-ins. It's not home depot. I'm giving Ferguson's 5 stars for the quality of show room and Molly 10 stars (if I could) for customer service. WHEN YOU MAKE YOUR APPOINTMENT, make it with Molly, even if you have wait a few days. She's based in the lansdale office, but I believe that if you wanted too, you could book with Molly and ask to work with her at the King of Prussia show room, which is ENORMOUS.

Weiler's Kitchen and Bath did an absolutely phenomenal job on our complete kitchen remodel. From…read morethe very first consultation to the final walk-through, the entire process was smooth, professional, and well-organized. Kari's design expertise truly stood out--she listened carefully to what we wanted and helped refine our ideas into a kitchen that is both beautiful and highly functional. The craftsmanship and attention to detail headed by master craftsman John was exceptional, The quality of the materials and finishes exceeded our expectations. The crew, Colin, Patrick, Aiden and Ryan were reliable and respectful of our home. They truly seemed to enjoy and take pride in their work. Weiler's communicated clearly throughout the project. The timeline was well managed, and any questions or small adjustments were handled promptly and professionally. Pete the project manager runs a tight well run ship! Our new kitchen has completely transformed our home, and we couldn't be happier with the results. If you're looking for a company you can trust for a full kitchen remodel, Weiler's Kitchen and Bath is top-notch. We highly recommend them and would gladly work with them again.

From the start of our bathroom renovation to the final walk thru, owner Pete Ciarlante had his…read morefinger on the pulse of our project. Every employee we came in contact with was professional and talented. Our remodel was quite extensive with eliminating a closet and existing walls. The design was over the top and certainly added a substantial value to our home. The install team did an awesome job and was very respectful of our property. Highly recommend!

Mark and his team came to install a pull-down attic staircase in tight quarters. They found a…read morecreative workaround when the staircase didn't quite unfold within the small closet. Somehow the ceiling fan in the next room stopped working, and Mark Jr. came the next day to fix it up. Great, prompt service. Would definitely recommend!

It was a pleasure to work wiith Mark and his team. They listened to what I had to say which was…read moreimportant to me. My questions and concerns were responded to in a way that helped me decide how to best handle my project. Theiir work is of the highest quality and I look forward to usiing them for future projects.

I have now used main line over ten times and each time im more then satisfied with the service and…read morepricing. Paul and his team are the best!

They deserve 5 stars for their design. They promised that they could get a contractor for…read moreinstallation but were unable to do anything for us and basically left it up to us to find a contractor. Ultimately we used another cabinet shop who gave a great deal and we are very happy with the cabinets.

We hired Reico (and worked with Cindy) for a full kitchen redesign, and the most important element…read morewe asked for was an island that would seat five people comfortably, with storage on one end. We were extremely clear that the seating needed to be unobstructed--essentially, a counter-height table extension from the cabinets. The final design we approved included an apron, but no measurements were provided to explain how it would impact stool clearance. The rendering even showed five stools at the island, which gave us confidence that it would work as intended. Unfortunately, that was a huge mistake. Because of a poorly designed apron, it is physically impossible to fit standard counter-height stools under the island. The clearance is so low that no stool exists that both fits under the island and allows you to sit and eat comfortably. In other words, the centerpiece of our kitchen--the island seating--is a total failure. It is appalling that a professional kitchen designer would overlook such a basic and critical detail. We assumed we could trust her expertise, but that assumption has left us with an island that cannot function as designed and no reasonable options to fix it without a major renovation. If you are considering working with this company, be warned: do not assume the designer has considered the practical details. Double-check every measurement yourself, because we learned the hard way that they do not.

Disappointing. After reading the reviews and browsing the website (especially the photos), I was…read moreexcited to begin a relationship for a successful project. My husband and I met with the designer (a great lady- big picture-oriented and practical) and her recommended contractor (a knowledgeable, detail-oriented guy who took the time to explain things), and we were excited. When we received the design and estimates, we did get a sticker-shock with respect to the markups of the costs. Based on our designer/contractor interactions, however, we were still considering Reico, even with the markups! But, the level of responsiveness dropped dramatically. Before we knew it, we were informed that our designer (the great lady) was "no longer with the company" and I now have all these spam-type calls from random people I don't know at Reico. Rude.

I had a great experience ordering my cabinets and countertops. Manager Justin Mason helped me put…read moretogether my order and he scheduled the delivery perfectly for the project. The cabinets and counters are installed and I love the final product. The color is vibrant and they seem very well made. Thank you for your excellent customer service!

*UPDATE* We received our cabinet delivery. We received one…read moreincorrect cabinet (through a mistake they made). Since then their costumer service is HORRENDOUS. To the point that they would not expedite the cabinet that we needed (that THEY messed up), would not provide any discount and actually went as far as wanting us to pay to have the correct one shipped to us. The saga continued with the regional manager lying saying he would refund us the original shipping charge, but did not communicate that to the employee we were working with at this store. Long story short, this has pushed everything else we have scheduled on our remodel back a week and a half because that is the soonest they can get us the cabinet that THEY messed up ordering. Hands down worst customer service I've experienced, especially when it was completely the companies fault. No help at all, not even an apology. For this reason I would go to one of the many other cabinet stores. My 5 stars is based solely on sales representative and ordering process. I will come back and update after install on quality of cabinets etc. The sales representative Mary Jane has been very responsive, helpful, and knowledgeable through our whole ordering/layout process. We met with her on multiple occasions, emails, etc. and she was always very responsive and helpful in all areas of the process. She deserved the 5 star review. I hope the cabinets are as good quality as the sales representative! Will update soon.