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TEK Granite

5.0 (2 reviews)

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5 years ago

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5 years ago

Great experience great price would highly recommend!! thanks for our piece was a pleasure working with you.

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Ferguson Home

Ferguson Home

3.0
(2 reviews)
2.1 mi

Very disappointing experience today. Home Depot recommended that I stop by Ferguson's for Kohler…read moresupplies that Home Depot did not carry in-store and highly recommended Ferguson's. Walking in I was very impressed with the show room and the supply center. I was not able to find the supplies, and since the store was practically empty, I decided to ask the clerk (behind the register) if I would be able to get help. He gave me a weird look and rudely said "well, no, I am busy, you can ask the showroom if they can get someone for me." Basically, he was talking to his friend who was sitting down in front of him while they chatted. OK.....hmmm...not a good sign. I decided to leave the supply center and enter the showroom. The receptionist was very nice, and my mom and I walked in to take a look at a couple of Kohler toilets we wanted to buy for our upstairs bathrooms. Nobody approached us to help us. At this time we decided to go back to the supply room to see if we could find what we needed. I was right next to the rude guy and he never even asked us if we ever got any assistance or if we needed help. My mom and I decided to leave without looking further. Since the receptionist was so nice, I decided to tell her about my experience and told her that the supply center guy was not very helpful, and in fact he was kinda rude...could it because we were two Asian females??? She told me that they were short staffed that week and apologized on his behalf. She said she would get someone from upstairs to help us if needed...I told her 'no' that we were about to leave. She told me the rude guy's name is RICK and that the regular staff was out today. Never going back to this place again...How unfortunate RICK doesn't understand the value of excellent customer service. His name is RICK and worked there on Thursday, 3/19/15 at 3pm.

July 2018 I had a fantastic experience with the designer Molly C. in the SHOWROOM side of…read moreFerguson's. After being disregarded and brushed off by 3 other shops, I starting figuring out how the kitchen and bath retailing industry works. To get waited on 'well', YOU MAKE AN APPOINTMENT with a designer, even if all you want is a faucet. Kitchen and bath sellers hand-sell every object on the show room side. Even If you're going to the showroom to look at something you plan to buy online from a discount seller, I"ll bet you're going to have a question (how deep is the xxx? How many inches does this need to be set back from xxx?) and if you have a question, you need an appointment to get a quality service. It's kinda like a doctor's office, except you might see the 'doctor' and 'patient' right in front of you, just looking at a bath tube, so it seems like you should be able to just jump in and ask a quick question or two. In fact, that 'patient' made a ONE HOUR (that's the usual) appointment with the 'doctor' and they're in a working session. I guess folks re-do their K's and B's infrequently enough that this matter of needing an appointment is not widely known; I sure wish I'd known it before my 3 nasty experiences with other showrooms. Because the Ferguson designer Molly was so incredible, understood me so fast, knew the product, knew exactly what to show me, I shared about my other bad showroom experiences where I had no appointment, and she compared it to wedding dress retailers. One might do that big wedding dress shopping-with-mom/bridesmaids once in a lifetime, and if you don't know that you need an appointment and walk in off the street, you'l be shoo'ed out of the dress shop asap, even with $15,000 cash hanging out of your purse. It's not a system that is structured to handle walk-ins. It's not home depot. I'm giving Ferguson's 5 stars for the quality of show room and Molly 10 stars (if I could) for customer service. WHEN YOU MAKE YOUR APPOINTMENT, make it with Molly, even if you have wait a few days. She's based in the lansdale office, but I believe that if you wanted too, you could book with Molly and ask to work with her at the King of Prussia show room, which is ENORMOUS.

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Ferguson Home Signage on Door
Ferguson Home Signage on Door
Ferguson Home Logo
Ferguson Home Logo
Ferguson Home

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Mayo Ceramic Tile & Marble

Mayo Ceramic Tile & Marble

5.0
(3 reviews)
2.5 mi

I worked both with Harry and Patrick in choosing a bathroom vanity. I had purchased my flooring…read moretile from another tile business and, although I had no problems with them, I purchased my second bathroom's tile from Mayo. I will also be buying my kitchen floor from them. Why? The very large inventory (do not let the size of the store from the outside fool you), the quick turn-around time and attention to detail all clearly mattered but the personal interest in providing the best job and workmanship possible cannot be matched. I shopped around quite a bit before I made my first flooring purchase but somehow missed Mayo. Don't make the same mistake.

I first shopped at Mayo Tile about 10 years ago, and had a great experience. I really was clueless…read moreabout what I wanted for my new bathroom, and they walked me through the choices so that it was easy. Turned out beautifully! I told my daughter about how helpful they were, so when she was ready for a new kitchen, that's where she went. Again, their suggestions and follow-through were wonderful. Recently, I had a smaller bathroom project to complete and had a contractor who was in a hurry, so special order wouldn't work. They helped me look through their own over-stock until I found the perfect flooring. For shower tile, they not only gave me suggestions from their stock, but directed me to other retailers who they thought might have what I needed without waiting for delivery. I couldn't be more pleased with their selection and service, and highly recommend them!

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Mayo Ceramic Tile & Marble
Mayo Ceramic Tile & Marble logo
Mayo Ceramic Tile & Marble logo
Mayo Ceramic Tile & Marble

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TEK Granite - kitchenandbath - Updated July 2026

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