I cannot say enough about how well everything went at Akropolis. When I first walked in, I had come from other granite places and I was confused about who did what, such as needing a contractor designer who handled the cutting of the stone. And some other granite/marble places which only provide the slab. Akropolis handled everything from start to finish and gave me the exact price right away. The sales staff was super patient with explaining everything to me and I was amazed to hear that I would have my stone countertop in about 10 days. And they were true to the word! It literally was here in 10 days. It's a beautiful piece and their installers did an amazing job with the install and clean up afterwards! read more

Akropolis Marble & Granite - Island countertop - Building Supplies Near Me - Colmar, Pennsylvania

Responsive to emails but useless at finding solution to problem despite their being the original supplier of my countertop. No creative ideas - just we can sell you another countertop since the one we installed isn't what you wanted. Disappointed. read more

A decent job making and installing my countertop, but some adjusting on my existing wall was needed for a better fit. I started it before they showed up, but it still needed a last minute tweak. A worker then used my angle grinder to finish the adjustment. A few weeks later I went to get the tool and realized it was missing, they had walked off with it, as there was no one else in my house who could have taken it. I called to inform the company and was told they would check, (and not very politely) but I never heard back from them. That is totally unacceptable and dishonest. read more

The workers came when they said they would. Our old counters were removed, and the new ones installed in about two hours. The countertops look great; and the installers did a great job. They were courteous and efficient. We would recommend this company to others. read more

Tom came out to measure and prepare for installation. He was on time, very personable, explained everything including risks, and left me with no questions. Hopefully installation goes as smooth as the measurement appointment! read more

Akropolis did an amazing job on our kitchen counter and full wall backsplash. We are so pleased with the result. The templating was accurate and installation was done efficiently. Installers were careful and respectful of our home. Definitely would use them again. John and Kim read more

Akropolis Marble & Granite - Building Supplies Near Me - Colmar, Pennsylvania

The team at Akropolis did an excellent job with both my backroom and kitchen renovations. The installation process was seamless! We are very happy with our new quartz countertops and will be using them for all future renovation needs. Highly recommend using this team - thanks guys, great work. read more

Akropolis Marble & Granite - Building Supplies Near Me - Colmar, Pennsylvania

My son flies internationally and is not always around. Acropolis installers broke his sink and because it was 8 weeks before he saw where the installer glued the broken piece on to the sink. With the sink being black it wasn't something noticeable at first. When he brought it to the attention of one of many owners my son was told that the installer said he didn't do it. They believe the installer over the customers. Ummmm I guess they would admit it? I will contact the BBB and warn Home Depot and Lowe's of the many complaints I've been reading. I should've read them prior so my son wouldn't had to deal with dishonest workers. Do Not Waste Your Hard Earned Money. read more

Akropolis Marble & Granite - Building Supplies Near Me - Colmar, Pennsylvania

shopping at Akropolous Marble & Granite was a pleasure. the offices are nicely appointed with a huge array of stones and the sales team is friendly and helpful. after a short discussion we were taken to the lot and shown slabs to chose from. we worked with Maggie who took us back inside and priced the pieces. there was no need to negotiate as the price was fair. as Maggie told us we were called in a day to set installation. The installers came as a team of 3 and each worked on their tasks. the 3 vanities were installed in about an hour. We went back to the store to pay the balance and were introduced to the manager Alex who is a charming man and made our experience even better. job well done. read more

Very happy with my new white quartz counters from Akropolis! I ordered them through Lowe's and the whole online process was super easy. Vangie at Akropolis answered any questions I had. They sent a person out to take measurements very quickly and then were ready for installation a week later! The guys who came out were very efficient with tearing out the old counters and putting the new ones in. They even swept up after themselves. read more

Akropolis Marble & Granite - Miami vena quartz - Building Supplies Near Me - Colmar, Pennsylvania

We had our kitchen countertops installed by Akropolis through Lowe's. The quality of the quartz countertops was very good. Measurements were almost exact. However, the installation was a nightmare. The installers dropped the sink while putting it in and broke the water pipes flooding the entire kitchen. I spoke with the general manager and after a lot of deliberation, he was able to get a plumber out to fix everything. My advice for Akropolis is to have a backup plan in case an accident happens during installation, especially hiring workers with plumbing and electrical knowledge. Also a license for Akropolis to be able to work on plumbing and electrical issues. read more

I had my countertops installed today in the Pennsburg, PA area. I had the main kitchen and the In-law suite kitchen done. Both areas look amazing. The installers were professional and completed the project within a very reasonable time. My wife and I are very satisfied with the outcome. Couldn't be happier. read more

Had a great experience with Akropolis doing our quartz kitchen countertop. Very good price, had exactly what we wanted and they were very fast to come out and template. 10 days later, we had our new countertop, fit like a glove first time out. WE had a slight problem and they were gracious and fixed it within 2 days. Great folks to work with. read more

From the first encounter which were the measurements to the completion of the quartz counter top, each and every step of the process was flawlessly executed. During the very detailed measuring process, Tom took the time to explain all of what I needed to know, he fielded all questions, and what to expect as well as a brief synopsis of the "Akropolis" origins. Turn around time from the measurements to setting up the date for installation was sooner than expected (pleasant surprise). The installation crew came in advance of the estimated time and quickly removed the old countertop and installed the new countertop with professional efficiency. Job well done. Kudos to Akropolis and crew. Needless to say, I highly reccomend. read more

Akropolis Marble & Granite - Building Supplies Near Me - Colmar, Pennsylvania

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What a tremendous experience I had with Akropolis. This was my first big house project, and my counters came out even better than I imagined--the white quartz I got is GORGEOUS. The measurements didn't take long at all, fabrication was quick, and the install was seamless. Such professional work and I could not be more pleased! Highly recommend these folks! read more

This team was extremely helpful and communicative. Lowes ended up mis-measuring our cabinets and Akropolis was very helpful in pushing back their template measurement as well as checking in on us without pressuring our timeline. Measurements and install with the team was very smooth. They came on time and the install was done in 45 minutes or less. We are extremely happy with how our kitchen turned out. If we ever needed countertops in the future, they would be our first call. read more

Fast, efficient and timely. Worked with them through Lowes for installation and all went perfectly well.

This was my third time using acropolis for granite. They are easy to work with. I found a beautiful white granite in my price range and available for immediate template. They come to the house, measure and install the granite within 2 weeks. The installer was lovely and was worried about it not being level. I replied that in an 80 year old house, nothing is level. It looks fabulous. read more

Akropolis Marble & Granite - White granite with flecks of black and yellow. - Building Supplies Near Me - Colmar, Pennsylvania

Frederico and the 2 other gentlemen helping did a great job installing our kitchen granite countertops. Akropolis (via Lowes) delivered the granite very fast. I highly recommend them. read more

This company is the best! My new countertops/sink/faucet look beautiful. They were more than helpful and wanted to do the job properly. They were friendly, quick, left no mess, came back several times for adjustments. Install was very smooth. I ordered thru Lowes and was in constant contact with Akropolis. Vangie was very helpful and familiar with the entire process, which made it very easy. I highly recommend them if you have a project. A+++ read more

I saved for months to have granite installed. It cost me over $300 for a plumber to disconnect the plumbing then come back a couple days after the install to reconnect it - this was expected. What was not expected was that this company won't stand with the consumer. After 2 months the sink is rusting and looks like it's been there for years. I contacted Akropolis and they called back to ask ME when I could arrange for the plumber. I told them I did not feel I should be responsible for that additional $300 investment and that they should be responsible for replacing a substandard sink. This is their reply: "I spoke to my supervisor, and he said that Akropolis will not provide the plumber or cover the cost for the plumber" Imagine my shock. I will never recommend them. If there was a lower rating, I would have chosen it. read more

Do NOT use Akropolis!! Their workmanship is terrible! I ordered quartz counters from Akropolis and their measurements were off, their mitered corners were not right, the joints were large and not filled in well, and they even installed the wrong color quartz in one area of the backsplash. They refused to admit to their faults and I had to have a rep from Hanstone inspect and confirm that Akropolis had screwed up the job. Akropolis then refused to fix the mistakes. Very unprofessional!! read more

What started out a great experience was negated with a sloppy installation and poor customer service remediating permanent damage. Be wary unless you're OK with damage they refuse to remediate. For starters, Anna and Mike were both super helpful with selecting our granite and scheduling. They took their time reviewing counter top options and provided valuable opinions. Anna scheduled both the in-home measurements and installation on my requested days. On installation day, the only immediate damage I saw was a major gouge in our drywall. When my husband came home, he immediately noticed our brand new sink cabinet was cracked in two locations below the granite. Further, a residue was on the countertops so they never looked clean, black glue was the white sink cabinet, and a line of residue was inside our new stainless steel sink. No amount of cleaning removed the residue. A crew was sent back to remove all the leftover glue residue with acetone.They took pictures of the cracks. After following up again, I received a curt response from the Vice President that the owner "unfortunately" doesn't want to take responsibility for the cracks. The installation crew used a saw to cut out space inside the cabinet to make room for the under-mounted sink, so they absolutely caused this damage. My further follow-up received no response. read more

We had a great experience with Mike and his team - Briana, Raphael, Bob and Faye, at Akropolis Marble. Our bathroom vanity top is stunning! They also made our shower curb and custom windowsill, all of the pieces are beautiful! Everyone was pleasant and helpful, even when we hit a few bumps in the process, which can happen when you work with natural stone. Five stars plus for Akropolis Marble! read more

My husband and I could not be happier. Briana helped us choose the right granite and backlash was included in the price. We got all countertops and backsplash with a free sink for $1995.00. we ordered on a Thursday by the following Wednesday they came to measure and it was installed perfectly without incident the following Wednesday. We could not be happier. A beautiful job well executed by professionals. I would also like to add that we forgot to request a cutting board and we called and they said of course. They even dropped it off at the house. I would highly recommend Akropolis granite. Friendly people with a family run business that care about their customers. Thanks to all. read more

Called to get an I home consultation, the girl that answered to phone sounded confused on why I was calling. She transferred me to another rude person, that said oh ya don't worry we will call you back. I am still waiting on that call, glad I didn't hold my breath. I ended up calling another location timeless stone in Dublin the owner came right out that day was great not rude like akropolis! read more

Since reviews on this place are few and far between I felt I should share my most recent experience. We started with Akropolis because they were so close to our house. Mike was our sales rep and he was very knowledgeable and easy to work with. We found the stone that we loved - African Rainbow - but decided to wait a few days and shop around. After we finally made up our mind, Akropolis was accommodating and able to meet our tight schedule. We just had the granite installed today and couldn't be happier. The installers were fast and professional. read more

Beware. Poor workmanship and HORRIBLE CUSTOMER SERVICE!!!!!!!! Very poor customer service. Problems with the placement of holes for double vanity faucets. Customer service so poor that the company didn't care to come out to see the mess up and denies any problems. I had heard of another family who had similar issues in their 2 bathrooms, but unfortunately it was too late when I learned of this. More to follow. read more

We had a great experience with Sales Rep, Mike. He was pleasant and informative and patient. However, the experience after picking our countertop has been ridiculous to say the least. They forgot pieces of our backsplash on delivery day, came out two days later to install and measured wrong, was told they would be out on a Saturday with it. My husband and I waited around for them and they never showed. Called Akropolis, was told they measured wrong again and wouldn't be out after waiting for 2 hours. Asked to speak to the owner and was told Vangie, was calling the owner and would call me back that day, that never happened. We are still waiting on the missing/mismeasured pieces of our backsplash. I wouldn't recommend Akropolis at all. Extremely unprofessional and they do not value the customer read more

They have horrible customer service. I developed a crack in my granite from the seaming adjacent to the sink. It extends about a foot on both sides of the seam. They now say that the seam is a crack from " wear and tear" ; are not responding to my requests for service and it's all because it was poorly installed in the first place. DO NOT USE! read more

I would not recommend Akropolis Marple and Granite. The cutters are incompetent: they cut the ugliest piece of the granite as the biggest piece. The installers are incompetent: they broke the plumbing underneath the sink; then told their employer that they were doing me a favor even though they charged me $200.00 for the 'favor.' The charge of $200 was for removing the old counter top which they said should have been removed beforehand. I was supposed to have known that. Akropolis said that fact was in the agreement I signed. That was news to me. If it was, I obviously did not read carefully enough. Also something which was news to me and which I didn't know until after the counter top was installed is the fact that Akropolis offers a senior discount which I am eligible for. I waited three weeks to receive approval for my purchasing a new plumbing fixture. After three weeks without the use of my kitchen sink, someone in the company told me to just go ahead and do what I had to do. After the installation of the new plumbing fixture, I sent the invoice of $148.00 to Akropolis. After waiting one month for a reply, I called. I was told the reason for the delay was that the boss is seldom there and when he is there, he becomes angry when he has messages. From that time, approximately April 25, 2015, until today, June 11, 2015, I have been seeking reimbursement for the plumbing which their employees broke. No one from Akropolis EVER returned a phone call. Whenever I called, no one could find the invoice and request I had sent. I drove there personally yesterday, to deliver a copy of the check which I had paid the installers plus a copy of the invoice. (I was told they didn't need a copy of the invoice). I was assured that the person in charge would call me. Of course, I have not received a call. I erroneously stated that I had paid Akropolis $4,000. The amount I paid was $2,600 plus the amount I paid the installers. However, I was told that I would not receive a refund. That Yelp will not accept an honest review is definitely questionable practice. Dorothy Scheele read more

I called to get pricing recently. The customer service here is awful. The employees are so rude and are not helpful at all. I will never use them! read more

Ordered new quartz countertops and a sink from Akropolis, but I am having the worst time getting them to come install it. I was scheduled for a Monday, then they called to say they were having a "bad day" and would call me the next day to schedule installation. They called the next day to tell me they wanted to push it to Thursday. I told them Thursday was no good for me and that I needed it done today, so they said they would call me back. I still have not heard back from them and now I can't get anyone at their office on the phone. They have already wasted 2 days of my time waiting for them to come install my countertops and have no idea at this point when they will finish the job. I will never again use this company, and I have just read similar complaints on the internet about their service. Do yourself a favor and try a more reputable company. read more

Ordered a fireplace surround, and paid half down. I was supposed to receive drawings by Monday. Called Monday, left a message, no drawings, called Tuesday, left a message, no drawings. Finally, after calling again on Wednesday, got drawings. Surround was supposed to be done on Friday, never got a call when it was done. I went over there a few days later, and it was done, but one piece of the four was snapped, and 1 piece had a big chip out of the corner. They said I would have in by Monday for my contractor to install Tuesday. You guessed it, no fireplace surround. Still waiting...Dreading what this thing will look like when I finally get it. When I call, he just makes up stories about why it's not done. read more

I have also had a negative experience with Akropolis similar to other reviewers. The installation of our countertops did not go smoothly. Several joints are poorly constructed and now there are gaping cracks at the seams. My experience is that once the installation is done, Akropolis will then not return phone calls. Their customer service is very poor. read more

We used this company on the advice of a friend. We asked for a particular installer, but got a greenhorn. They used a computer-aided machine to do the templateing, but i assume it needs to be re-calibrated, or the fabrication shop did not follow the layout correctly. We had our range delivered and installed at their request, to be certain everything fits. I will NEVER do that again! The installers jammed the range in so tight that they cracked the side of the glass top. there was no room to slide the range in or out. We called to schedule service, which they sent the tech we originally had requested. The option was to remove the countertop completely, or grind them in place. The backsplash was already installed. so removal was not an option. What a mess it was grinding in a finished house, that was just painted! The fine dust traveled everywhere. Thank goodness i had a good quality shop vac on hand to help with the dust, since they did not bring one with them! The tech took pictures of the range, to show the owner the damage caused by the installers. We have yet to hear from anybody. I strongly suggest withholding final payment until you are completely satisfied. It's probably the best way to get the attention of the people who are responsible for handling the damage to our range. I will let everyone know how this is resolved. read more

I agree with both of the other reviews. Their customer service might be the worst in the business. They were horrible to deal with from our first interaction. It may have been because it was a fairly small job for them but that shouldn't matter. We used them for marble for our shower. They came out to take the measurements and create the template. When they started the install we noticed that one of the marble pieces had a scratch. They took it back and returned with a new piece the following week. The piece they brought was a slightly different color and 1/8 of an inch wider than the other pieces they installed so they had to bring that back. I called them, and whenever I call no one ever picks up the phone, and left a message. No one called me back so I called again the next day. They apologized and told me that someone would call me on Monday. Monday came and went. Tuesday came and went. Still no call back. I called and left a message on Wednesday. Still no call back. we are planning to replace the granite on our kitchen counter. I am quite certain that I will not be using them. read more