It hurts to have to post this review, but at some point Customer Service, Has to matter. Back on Memorial Day, of 2019; I placed an order online, that came to $49.00; for my 2 children and I. We waited and waited, and then I decided to call the shop. There was no answer, after several calls. As it turned out, the shop was closed for the Memorial Day Holiday, but the order was still processed online. The following day I called the shop, and was informed, that this had happened to several other customers. I was assured that management new of this problem, and would be giving refunds. Well, it is now a month later, and ZERO refund has been issued. I spent the last 2 days, calling the shop, in search of an answer, with NO SUCCESS. I have been told by a manager, that the Owner would be calling me to straighten this problem out?? Really??? I should have to wait a month, then spend time tracking someone down, who can refund me money, that was taken, without services being rendered??? SHAMEFUL!!!! read more