Listen. I was hesitant about it. However soon it got pretty packed. The ordering process was easy. You basically order for yourself on a life size tablet. Take a number, seat yourself. The food came out pretty quickly and was piping hot! It was really flavorful. There is no ambiance as it's just a causal fast food place. It was clean. I'd go again. read more

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I placed my order in the drive-through and pulled up to the window only for the employee to look at me and say "can I help you?" she checked the screen looked around and said there was no order at all. She ended up taking my order again at the window and gave me a receipt at 6:24 PM and asked me to pull ahead to the waiting area even though I was the only person in the drive-through I waited 20 minutes with no update no food and no one coming out to check on me. I finally went inside and a different employee asked how she could help me. I explained that I had been waiting there for 20 minutes. She casually said they were wondering why I was sitting out there so long if they were wondering, couldn't someone have simply walked out and asked? Then another employee loudly announced she wasn't there when the order was placed because she didn't recognize me at that point I politely asked for a refund overall extremely poor communication and service. I won't be returning to this location again. I was actually giving it another chance because the last time I ate here which was probably a year ago the food was garbage, but I can see that nothing has changed with the overall experience. read more

Fazoli's - Italian Near Me - Columbia, South Carolina

The food is always hot and very good. The only issue is they are still working out the kinks on drive thru. Check your order before you leave. Both times I've come a main item was missing. It's still worth the hassle because it's really good. read more

Fazoli's - Loaded spaghetti - Italian Near Me - Columbia, South Carolina

My first time here, we left our wallets at home and were going to use Apple Pay. Of course when we got here the phone was dead. Victoria was working in the front, love her. She let us charge our phone so we could proceed with our order. Everything worked out, food was delicious! People were amazing! WILL BE COMING BACK! read more

Fazoli's - Italian Near Me - Columbia, South Carolina

I grew up eat fazolis and it's honestly my favorite fast food Italian. The staff here was super nice and it was clean in this fazolis. I got the spaghetti and it was good. Let's me honest though the highlight of going to fazolis is the breadsticks. Which were on point today. We were every able to get some fresh out of the oven! So good. read more

Fazoli's - Chicken Carbonara - Italian Near Me - Columbia, South Carolina

So decided to try Fazoli's one more time so this time a friend of mine went in and we were gonna get the 499 spaghetti that they've been advertising when we go in they know nothing about it. Well we can get the kids portion for 499 so we got that so they delivered it to the table in the little tiny square to go box there was 20 noodles and maybe 3 tablespoons of sauce in it really that's ridiculous. We didn't even get the white bowl or anything they brought there's two of us. they brought mine first I ordered second then they finally brought hers and then we had to ask for bread. OK not again. read more

Keeping in mind that it is fast food Italian, it is overall pretty good. We ordered through the drive thru and it was fast and efficient. Their menu has grown a ton since I had last been to a Fazolis. Every meal comes with two breadsticks. Their carbonara had a significant amount of chicken added to it which was impressive for the price point. Try the Italian ice... you won't be disappointed! read more

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Well, it says fast and fresh. This place had nothing at all fast, and fresh is highly questionable. First, I go for fast and am told at the counter it's a 30 minute wait for simple spaghetti. Nothing else, just spaghetti. Do the people working there care? Doesn't appear so! Since no food is coming out all they are doing is standing around and looking at each other while the cooks in the back (I see through the window) are singing and walking around like they don't have a care in the world. The chain link pulling the pizza through is backed up as I write with a server from the front going back to take off the garlic bread and pizza. Garbage cans overflowing. And yet, half the tables are empty. Tables feel greasy. Worse yet, and it's a preference, they only have Pepsi products. Ugh! read more

Fazoli's - Fazolis in Irmo, SC - Italian Near Me - Columbia, South Carolina

Food was ok.. Service could been better. Definitely, room for improvements. Overall the store was halfway clean. Nothing to write home about. read more

Quick gave me great service at the window, very personable and lived up to his name. Food is great consistently and something the whole family likes, highly recommend! read more

So friendly, fast, absolutely delicious! Love the parmesian chicken and my kids love the many spaghetti plate options. Seriously, come and get some great food and excellent service here. Keep the great businesses going. read more

I love Fazoli's. It's great to have an option for quick, inexpensive, tasty Italian food. Their breadsticks are the best!

Came looking for their famed sub sandwich and left unhappy because they got rid of it. So sad that my craving was denied!

Service sucks, food was cold. Staff spent more time on their phones than actually working. I informed the manager that the food was cold, and he took our plates and microwaved them. So now we have lukewarm, dried sauce. Left most of the food, paid the check, and won't be back. read more

Fazoli's is basically fast food Italian food. The restaurant even has a drive thru window!!!! On this visit I was eating very low carb and had never ever been to a Fazoli's in my life. I knew that I could either have a salad or try and make some kind of substitution. Before ordering I reviewed the menu and asked if they could sub the pasta on the Chicken Parmesan for broccoli. The cashier was a little taken aback by the request and had to clear it with a manager. She said that was fine. I also ordered the side Cesar salad. It comes with croutons in a packet but I opted not to have them. The salad was basically romaine lettuce, parm cheese and a packet of Cesar dressing. It was ok. The Chicken Parmesan and broccoli was also ok. It was plated nicely and the broccoli still had crunch. The chicken did have a weird after taste. I kinda had to force myself to finish the chicken and still had broccoli left over. There was also a good amount of cheese. I didn't try the breadsticks but they smelled amazing and are unlimited!!! The employees take turns walking around asking if you would like more breadsticks. I wouldn't mind returning to try the breadsticks and the pasta when I'm not so restricted in my diet. The price is reasonable and the staff is very kind and helpful. Fazoli's 139 Columbiana Cir Columbia, SC 29212 Saturday April 21, 2018 6pm read more

I don't have much to say about the other staff but the GM is beyond phenomenal. I wish I would've gotten his name!. He has excellent customer service and communication skills. He was helping several tables at once while delegating to his staff behind the counter all in a professional and encouraging tone. You do not see this type of customer service in restaurants anymore which my husband and I really appreciate. We didn't see any other front of house staff other than the GM. This guy is seriously a gem. Other than the breadsticks(which are always good) food was not great. Was fine but not great. The restaurant itself is old, I get it... but the pile of ice on the drink machine, food/ trash alllllll on the floor and I had to clean off and wipe down a table for us to sit at. Maybe if the GM had other staff out front to buss and run food then it wouldn't get so nasty. read more

Hate leaving poor reviews - this experience was really bad... but good service!! ...ordered ziti, it arrived hot and looked delicious. Unfortunately, it tasted really bad..ended up picking thru to the bottom where the plain noodles were - ate a couple but the sauce was truly disgusting. I threw the whole dish in the trash. The breadsticks were very good!! Super disappointed, will not return. read more

Ordered on the app and got lunch before work. Ordered the lunch special and choose the lasagna, spaghetti and meatballs with a side salad for myself. I ordered a baked lasagna for my fiancé. Got there picked it up and it was ready early. Tried it and the best thing was the spaghetti and meatballs, they were super tender and a lot of sauce. The baked lasagna was better than the normal bc of all the extra cheese baked on top. The salad was good but they did forget the croutons. Will definitely go back for fast Italian. read more

Fazoli's - Lunch Meat Lasagna - Italian Near Me - Columbia, South Carolina

Great value and surprisingly delicious food for fast food Italian. Service wasn't special, and the inside ambiance was pretty run of the mill too. read more

I was prepared to leave a very lengthy negative review for this place, but as much time has passed, I will forgo that and instead say these few bullet points: the food is excellent. Immaculate, even, as I say on special occasions. That's about it. The staff all seem to be in training or otherwise inept. You cannot eat inside. Absolutely ridiculous. I had to eat at the food court of the local mall as I do not live in the area. And the service was so slow I missed the entire opening act of the concert which I was meant to see just 8 minutes away and before which I had appropriately allotted time for eating. Sickening. I remember eating at Fazoli's as a kid during the summers back in the early 2000's but unfortunately this seems to be the only surviving store in the region. Very disappointed. read more

Fazoli's - The only good part of this unfortunate visit. Don't remember what it is; bunch of pasta and pizza - Italian Near Me - Columbia, South Carolina

Not bad. Think of the McDonald's of Olive Garden. Quick Italian food. Order at counter and they bring y it you quick service. Ambiance is good but very cold. read more

I mean the food was really good but there was nats everywhere so 2 1/2 stars you can eat here but I would't

My Godson enjoyed his pizza slices, the breadsticks, and frozen drink. I liked the breadsticks. First visit was pretty good. A young lady was at the window and explained things clearly. The second visit was a tall lighter complected guy and he wasn't very friendly. I was told the Italian sub came with tomatoes. Got back to my hotel room and nothing. The lettuce on both occasions was brown (the sub from the second visit and the salad for the first). Only ate here due to the proximity to the Aloft. Nothing to write home about but convenient. Recommended for a quick bite but have low expectations. read more

Fazoli's is always a guilty pleasure of ours whenever passing by one, and rightfully so. While you may have reservations about a fast-food Italian place (as many people probably do), make Fazoli's your first stop and those reservations will soon vanish. Fazoli's boasts a wide variety of Italian entrees, served with unlimited garlic-cheese breadsticks (these are absolutely delicious), a side salad or slice of pizza (seriously, you can get a slice of pizza as a side dish for your pasta entree, as well as unlimited breadsticks. I've never tried this, but it's worth noting that it's possible because what a concept). On our latest visit to this location, it was our first visit and we went for the spicy sausage penne, and the baked ziti. The baked ziti was excellent, but definitely overshadowed by the spicy sausage penee, which was absolutely delicious. The caesar salad was cold and crisp, and the garlic-cheese breadsticks are amazing. For the price and convenience, Fazoli's delivers an Italian food experience that isn't far off the tier of an Olive Garden, and is absolutely worth a try for your next Italian fix. read more

Fazoli's - Spicy Sausage Penne (best entree we ordered) - Italian Near Me - Columbia, South Carolina

They forgot my chicken in my Alfredo and forgot on bread sticks. Very hot meal. No receipt.

I would not recommend this place at all the staff was so rude we went there with one team and they said we can't feed you we are busy we said why we buy the food and take out we were able to get it but they refused to sell to My second team completely about $400 worth of business what a horrible place how do they stay in business My first team was able to get some food and it was so bad I can't believe this company continues in the south about 12 years ago they were good Yiu have lost 60 customers for ever It is simply lazy workers poor management and an owner who hires the worst employees Good luck and please STOP calling it Italian real Italians are hospitable and welcome people not chase them away Sadly your food does not come close to real Italian taste Seriously call what it is Nothing read more

The food is awesome for the price! The service is always on point and nice. And they're really quick with drive through orders.

This is my absolutely favorite fast food Italian restaurant. Where else in the world can my kid eat as much spaghetti and breadsticks as she can possibly stand (with a drink) for $4? Service was fast without seeming rushed and the food came out hot and accurate. Our cashier was new but seemed very prepared and under great supervision. Trainer/ manager (her name was Oak?) was very patient with both the trainee and my kids. I had the chicken carbonara. Real bacon. Very happy. read more

Fazoli's - Chicken carbonara - Italian Near Me - Columbia, South Carolina

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I miss this place!!! There isn't one in Charleston so I HAD to stop in. Greatest Italian fast food ever!!! Can't get enough of the garlic bread or cheesecakes. Yes!!!! read more

Fazoli's - Build your own pasta!! - Italian Near Me - Columbia, South Carolina

Man I really want to like this place but there always seems to be something when I come here. Tonight after I payed for my meal in the kiosk the manager told me the dining room is closed and pointed at a sign on the door. I would have turned around immediately had I seen it, but it was pouring rain. How can you close the dining room in a restaurant? There are 5 people that I see working here. As a matter of fact I am looking at the drive through girl on her phone. I guess we'll have to go to Olive Garden from now on? read more

Absolutely love this place! The food and staff are amazing and fast. They had a long line and still didn't disappoint at all. Great job guys! Thank you! read more

I can't get over how friendly and welcoming the staff is here. We've been here at least 6 times recently after not coming for years. Every single time we're here the staff has been remarkably friendly. It's like they are excited to have you every time, and it's different staff every time! Amazing in this day and time. I don't know another place like that. Food is delicious, especially the breadsticks. Thanks for a great experience every time!!! read more

Worst, total confusion. Dining room closed. Asked for refund. Sad excuse for a restaurant.

I just finished having dinner there with a couple of friends and it was wonderful! The girl with eyeliner and blonde hair at the register was very friendly and really made our evening. We will definitely be back! read more

Sick of covid protocol, drive thru Italian doesn't work for small children. Open your tables up, please.

Owner was more important, getting his food and out the door. Then I was when I was standing there he is very rude.

Been passing this place for about a year since I moved into the area. Went today. Average tasting meal. Some of the bowls looked better than what I got as the lunch special but I was too cheap to spend $10 for them. My primary complaint though is it was 60 degrees in there. It's low 80s today and I was rushing to get done before my food got cold. Food won Doubt I'll ever come back with all the other choices in the area read more

My family has been coming to Fazoli's since my sons were 6 and 8 years old. They are 26 and 28. Tonight we are dining with our grandson. Kirsten the manager whom has been with the company the longest still greets you with a warm smile and gracious welcome as you enter the doors. It's such a wonderful atmosphere filled with such a sweet staff and such warm, wonderful food, definitely made with love. It was a wonderful dinner and our food was awesome. read more

Fazoli's - Italian Near Me - Columbia, South Carolina

The food was delicious, piping hot and fresh. The manager came around with fresh baked bread sticks and grated fresh cheese on top on our pasta! I'll be honest I was skeptical at first but I'm glad I trusted my wife and lo and behold what a great lunch we had. The servings were so big that we had enough for supper too. Not to mention it was only $20 for us both. Seriously...try them out. The service and food is truly top notch! I wish I had gotten the manager's name for he was awesome and on point! Great job Fazoli's read more

Went on a Sat. night. Dining room closed. Long line at drive thru(online ordering not on from 6-8). No chicken for chicken carbonara and no drink offered for the kids meal! But at least the teller at the window was on her cell phone for 3 minutes before saying anything to me! I would have left but they have cones up to block the lane. I may go back because the food is good but the service, this time stunk!! read more