I always use the mobile app, they never forget any food or drinks, BUT they NEVERRR give me all the sauces I ask for... If it's an option and a limit and I ask for that amount... why not give me all the sauces I selected? If it's such an issues, charge for it, I'd literally pay. read more

Cannot believe how ridiculous it is that I asked for pickle fries and they didn't have any. It was only 1am and I wanted my freaking pickle fries.!!!!!!! This is absolutely disgusting. I got fries... with freaking dill seasoning. Plus my chicken sandwich had 0!!! Mayo. I will never go there again. read more

The person who took my order at the window Kelly provided excellent customer service and was very friendly. Additionally, everything was exactly as I ordered it. read more

Why do I have to wait on tots...please advise? This is not a 5 course meal. Doesn't make sense to me.

Service is HORRIBLE at this location. It's ran by a bunch of teenagers who play on the speaker when you're trying to order. The food is gross and tastes like the oil hasn't been changed since the 90's. I will never visit this location again and I don't recommend it to anyone. They need better management and to train employees how to be professional. read more

Very pleasantly surprised! On my quest for a "better burger" I decided to try Sonic. The first burger was their $2.99 double cheeseburger. Wow! It was hot and fresh with melt in your mouth buns...and the ideal proportions of toppings. Next visit, I got their SuperSonic cheeseburger as I prefer my burgers with lettuce tomato onions and mayo. Fantastic. Highly recommended....now ready to continue on my burger expedition...stay tuned! read more

I will say it's fast food so don't have high expectations, which idk if you should! First off I would like to say, we had our order repeated back to us, told to pull forward, and was still provided the wrong meal. Ok, no biggie we can see if they can replace the items or provide us with what we paid for. My sister decided to go back and speak with the manager in person for assistance. I don't know if he's a manager or just an employee, this young man of Caucasian descent decided to take the meal that was incorrect and threw it away after one worker said order can be kept. He was rude, obviously didn't know what was going on and decided to insert his self asking if we ordered onion rings! No we literally had 2 meals and one was incorrect. Im not saying this place isn't worth a shot but take into the consideration that's it's teenagers playing around 24/7. This is my 3rd time at this location and they always seem to ruin my sonic experience. read more

Customer service is horrible every time I've gone to this location the person at the drive through is extremely rude.

I believe your name was jashayla at the window, hands down the best customer service since I came to Columbia. So sweet and polite! Even when we had an issue with our food, she just quickly and politely got it taken care of, thanks so much y'all! read more

This location on Harbison, needs to wash their enclosed area outside their dinning room. The floors are filthy, a bit of water, soap, and a broom should do the job. I like their milk shakes, cleaning this area will definitely prevent them, from loosing their customers! read more

Three years ago.... This Sonic was hopeless. Recently, it's sooo much better. Must be new management and new employees. Everything has changed. Food is better. Service is better. Major improvement. Good job!!!!!!! read more

Let me first say I like Sonic, but I don't know what was wrong today. I ordered the chicken tender meal. My ordered was repeated multiple times by someone who had difficulty remembering a simple order. When the food finally arrived, the chicken was cool and chewy, the tots were cold, but, on a positive note, there was a surprise onion ring - and it was hot! I am dissapointed in this experience. read more

Sonic Drive-In - Chicken strips, tots, and a random onion ring - Burgers Near Me - Columbia, South Carolina

I really like the chili cheese coneys, but when they are put in the funky carrier, they make a mess and the cheese stick to the roof of the carrier. But you can't beat the value. For tots and a drink, I paid just over $6. read more

Sonic Drive-In - Chili cheese Coney - Burgers Near Me - Columbia, South Carolina

I just ordered an Oreo blast through drive-thru. In the middle is cookie dough--so much that I can't finish it. If I had wanted cookie dough, I would have ordered it. Please pay attention to what your customers order. It does matter. read more

I had a 2 family members try toto get hired for the job but got dined for not wearing business casual clothing but in the bbeginning the never mentioned it. Like WTF it is sonic a fast food restaurant not a fancy job if they were actually wanting people to hire then they should state this in application and information for the job read more

Less than 20 mins ago I ordered 3 SUPER SONIC BACON BURGERS! All 3 were fresh and MOTHAFUCKN DELICIOUS! I called the store back to let the crew know they were AWESOME! read more

Customer service is terrible at this location. Why bother ordering ahead to wait over 15 minutes for them to throw your drink in the trash. No replacement drink was offered, let along a refund. Don't waste your time or money here. If I was able to leave no star I would. read more

Been to this location twice in the past couple of weeks. Both times, they were almost immediate in taking my order after I pressed the red button, and the order was made and delivered super quick too. No complaints here. read more

Let me tell you about this horrible experience, wish I could give a half star . Ok arrived about 1 am and placed a simple order a slinger NO CHEESE AND NO MUSTARD the $2. 99 meal comes with tots I also ordered a medium mozzarella sticks and popcorn chicken. Well got home and my husband and o were ready to eat first of all the burger had cheese and mustard and I got a small mozzarella sticks instead of the medium. I tried calling back 12 times to no avail they answered I could hear someone breathing on the phone but didn't say anything. I reached out to corporate finally someone called me back from the store 2 days later . I went back they attempted to redo the the order I told them again No cheese or mustard and again got home cheese and mustard and to add insult to injury they left out the tots I was fit to be tired . I drove back up there. The manger had the nerve to raise his voice at me " saying would you like me to redo your order " I was shocked like are you serious right now ! I do not recommend this place at all period! read more

Sonic Drive-In - Clearly it has cheese and mustard - Burgers Near Me - Columbia, South Carolina

I had a complicated order from a friend at almost 1am and Latoya got it no problem, and was amazing. My order was correct and I was in and out of the drive thru in less than 5 minutes. read more

Great food! Hot, delicious. It was brought out super quick. No pictures because we devoured it all so fast!!!!

the food was great, good service, and the food came out accurate and fast! I'm very satisfied!

Walked in to order. I'm glad we did because that showed us that NO employee was even pretending to wear a mask. Since you can transmit the virus days before you get sick, the entire staff was breathing Covid on the food. We left without ordering. read more

Usually this sonic is OK. At least the people who take orders are normally nice and cheerful. Last night it was pretty bad. I posted a pic of the crispy chicken wrap that had barely 1 chicken strip cut up inside a mess that was barely "wrapped" in the tortilla! The "large" tots were HALF full. A lot of times the food is put together very sloppy. Last night was a rip off. read more

Sonic Drive-In - Here's a crispy chicken wrap that pretty much fell apart when I took it out of the wrapper... - Burgers Near Me - Columbia, South Carolina

Terrible service. Literally ordered a number 2 with tater tots , no pickles with lemonade light ice. + a number 10 with forces, cheese no tomatoes with a coke light ice along with a 6 count mozzarella sticks. Got all the way home to chicken sandwiches... large tater tots , a grape large slushy and a large cup of water and popcorn chicken... like excuse me??? Simply ridiculous!!!! $27 later and I'm not even satisfied. What kind of show are you running Sonic??? If I don't speak with a general manager soon I will see that this location be closed because I'm not only one experiencing terrible service. read more

I realize it's tough being the only 24-hour restaurant in the area, but I order the same thing every time I go and they've gotten it wrong every time. I don't have this problem at other Sonic locations. If you're going to go, go in the afternoon before the midnight rush. read more

I'm not quite sure how this Sonic can afford to stay open, because it has to be the slowest Sonic there is, so the can't server many customers. I sat for almost 20 minutes in the line just to get to order. There are probably 20 cars in line. I guess that since they are the only 24 hr fast food place in the Harbison area, people don't have a lot of choice. read more

It's sonic. The food is like any other sonic. What sets this one apart, aside from the hours is a lame snail could make your food faster than these guys. Doesn't mater what time you go, it takes at least half an hour to order in the drive through. Getting the food, at least 45 min. Idk what the staff is doing inside, but it's not food prep. Get it together guys... read more

Always so slow at the drive thru. Typical sonic quality food, so no complaints there. I come here for half price drinks when I don't mind waiting for one. read more

Chris the manager and so call owner is so disrespectful and rude. He insisted on not remaking an item or refunding my money. After a verbal debate for more than three minutes of him actually screaming , cursing and calling me out my name (I want put them all on here, but every word you could think of) he went inside the store. I proceeded to press the red button to let him know I still would like a refund. He responded back I am not giving you shit! I told him I would be calling the police. Once I said that he came outside and through my money inside the car. Once again the said he and his wife Mary was the manager. I will be calling BBS and any other organization on this store. read more

This is the worst drive thru ever. They are extremely slow. When I say slow, we waited in the drive thru for an hour. Then when you get to the window, they act like it is your fault you had to wait so long. The manager they had on site was a joke. I asked for something to drink because my mouth was dry from me taking meds and all the waiting. Did not want to do it. Wanted to charge me! Had the nerve to say we ordered drinks already. That is true but after waiting so long, they were gone. I hope this one restaurant isn't a reflection of the franchise. Extremely poor customer service. I hope the store manager reads this and work with his staff about driving customer service. We ordered between 11:00-midnight on 12/22/16. Our check total was $21.22. read more

After ordering, we waited at least 10 minutes before our food came. The carhop didn't give us our change (it was less than $1, but still...) and when we went to eat the food, the hotdog bun was soggy. Pretty disappointing. read more

Worst Sonic ever!!! Got both my order wrong and my husband's order. The individual taking my order was incredibly rude. I asked her what came on the bacon cheeseburger. She responded "it's a bacon cheeseburger." Well thanks for that helpful tidbit. I ordered chicken fingers. I asked what my options were for sauces. She responded "honey mustered." ... that's one thing, not a choice. Then they brought fries instead of the tater tots I ordered and the wrong drink. I went to tell my carhop, but she was gone as soon as she dropped off the food. Not only is this the worst Sonic I've been to, it may very well be the worst dining experience I've ever had. I will never revisit this location. read more

Cayli and Noah are the best services request them when you come! Great custome service

Ordered a simple order for two people. They got the drinks wrong and fries and tots wrong. After asking for a coke instead of the two root beers they brought us a coke and asked for the root beer back as if we were tring to take advantage of them. The service was bad and young kids running the show didn't have a clue. Ordering was painfull. . We won't be back. read more

The low rating is NOT deserved. My family and I stopped here @ midnight on the way to FL and got super fresh/fast/friendly service and they were 24/hour. It isn't often you find a 24 hour fast food establishment with food and drink this fresh The food and convenience was a lifesaver. And the lady @ the drive through was great! read more

Went to sonic at 1050 at night. Parked in a stall. But I got stuck in a stall cause of the new layout and backing up into the drive through line for about 20 min. Get in line been here already about 50 minutes. And I'm still here. I will be getting my milkshake for free. read more

I love sonic happy hour! But this locations service has changed with their recent renovations. Now there is literally one row to drive into and park. The drive in spaces are usually full so the drive through window has become the land of lost time. My husband literally sat in line just to order 1 Funnel blast for 20 mins! We went to happy hour today just for drinks and sat in line for 15 minutes. When we got to the window, the order was wrong. Please step up you game bc I really would like to patron your business. read more

I live near by and eat here often. Their food quality is inconsistent. Sometimes I will have a hotdog and it will be juicy and delicious, other times the hotdog is way overcooked, chewy, and disgusting. They also skimp on the ingredients occasionally. Sometimes when ordering a sandwich it is just fine, other times it's very messy and the meat is either dry or crumbling. Service is always lackluster, they do get the order wrong about half the time . Although I haven't had a total disaster experience with them yet. They are just lucky I live so close it is a cheap and convenient meal option. read more

Awful service. The drive in button kept blinking and the workers were slack. Just had to sit out their for 10 min till someone responded and I just wanted a coke. If I could give zero stars I could read more