The 4 person crew who helped me with a complicated three part move did a most excellent job…read more Great attitude, skill and well organized. I highly recommend Two Brothers Moving!

Edit: I am updating my negative review in the positive direction…read more TLDR: I was happy with the owner and should I need moving help, would happily give Two Brothers a call. After seeing my review I received a call from the owner (Christoper) and we had a cordial conversation. He went over my concerns and addressed them to my satisfaction. I will go over each concern in order. The original review is further below. 1) Yelp apparently does not give businesses the opportunity to put anything on the page to properly set expectations. While the page on Yelp says users will get a quote based on the questions it asks, it apparently doesn't gather sufficient information to allow the movers to do so. Therefore the setting an incorrect expectation of getting a quote after supplying the requested info is a problem on the Yelp side and not something Two Brothers can impact in any way. 2) Apparently Yelp forwards the information entered to multiple parties to give them an opportunity to compete without informing users they are doing so. In my case, the anonymous text I received seems to be from a competitor rather than from Two Brothers. 3) The part of not giving me a call back in an hour (called the next day instead) as promised was an error on their part and Christopher took responsibility for it. He said there was no way to know if they will be free in that amount of time because they won't hang up on someone or otherwise interrupt assisting another client to give someone a call back. The employee should have said he would attempt to call back in an hour but would call back no later than next day. In short, I found Christopher responsive, professional, quite cordial, and pleasant to speak with. As stated above, I would happily give them a call should I need moving services again in CT. ------------------------------------- Initial review follows: ------------------------------------- Based on my experience attempting to get a quote, I don't think I will be using this company. I filled out the Yelp form to get a quote. Instead of a quote, I received a text back about 10 minutes later from a person who didn't identify themselves or their company. It said to expect a call tomorrow to go over how they can help me. The unidentified person said I should contact them if I didn't hear back. The next morning I did get a call but it was at a time when I had a prior appointment and couldn't talk. I asked if they could call back a little later and the person agreed to call me back in an hour. I never received the call back. Essentially they fell short multiple times in setting expectations and keeping commitments (yelp quote not provided when the info was provided on their form, not identifying themselves when contacting me, not verifying a convenient time to call, not giving the promised call back. All of this may be considered minor but it is a pattern. I can only imagine what I would have to go through if a major problem came up and I had a similar experience in trying to get assistance. I'll be exploring other options to see if anyone else can display a higher level of reliability and professionalism on the first contact.

Above and beyond, took tone to set things up in my new place. Communicated every step of the…read moreprocess.

I was able to communicate with the movers thru the yelp app. They were very responsive and helpful…read more I appreciate the service I got. It was last minute and they got everything done in less than a hour to empty this room. They quoted me a price and still took some extra things at no extra charge. If I had to get more junk removed I would not hesitate to call them again.

last min packing move accommodated very friendly and courteous staff fast efficient and good priceread more

Would not recommend - it's a good value (cheapest movers we found), but you get what you pay for…read more Very poor customer service. I spoke to Kareem on multiple occasions prior to the move. He kept asking me to change our pickup day and time. Each time I told him I couldn't change my plans. He could have simply told me it didn't work for them, but each time he'd say OK and I would confirm the day, time, and location of pickup at the end of the conversation. Then the next day he'd ask me to change it up again. When the day finally arrived, he texted me at 6:45 am and told me they were going to be almost 3 hours earlier than the scheduled time. Again, at no point did he disclose there was a pickup window. He had confirmed our appointment on multiple occasions. It almost ruined the whole process because we were picking up our item from friends, so I couldn't just randomly change the plan with no notice. Kareem was rude to me on the phone when I called him about this and said "things change". Then he billed me an invoice for our balance due before the job was done and texted me about payment. It left a bad taste in my mouth.

Very responsive, fair prices, got the job done quickly. They moved my furniture locally and it…read moresaved me so much time and energy. Would definitely hire again!

Moving out of state for work and the Zip to Zip team made sure the entire process was seamless and…read morestress-free. The scheduling and quoting process was easy and I was surprised at how reasonable the cost was. Once moving day arrived, the guys were very friendly, worked fast, and took care to protect every item that was going in the truck. At the new apartment, the unloading process was equally as efficient. I would recommend the Zip to Zip team to anyone that is planning a move.

Great experience! They were super thorough in the weeks leading up to the move, making sure to call…read moreme and ask detailed questions about the furniture I needed moved and triple confirming the date and time with me. Kyle is an absolute gem of a human, works super hard, and can teach you to hold open a door with a nickel my service even ended up costing less than the quote!

Professional, Courteous, Efficient, Patient! I recommend A To Z Moving for all moving services…read more They sent a team of young men. They did not smell like marijuana. They did not smell like smoke. They were a strong coordinated effort. Hiram, Daniel, Jay and I can't think of the other young man, made the brand! Thank you all!!!!

Servicio mega eficiente desde la llamada para orientación hasta que todo llego a mi Isla. En día 30…read morede abril recogieron en MA y ya el día 6 de Mayo estaba en PR día 8 ya en la puerta de mi casa a las 7am. Costo 10/10, Eficiencia 10/10, servicio al cliente 10/10, chóferes 20/10..Excelente servicio. Mega recomendado.

On May 2nd 2022, I started the process to reserve a U Pack Pod. Delivery set for 08/12/22, pick up…read moreset for 08/17/22. Delivery at destination scheduled 08/26/22. U Pack / ABF did not bring the appropriate equipment (a forklift) for drop off of a pod on 08/12/22. I provided (per clause 7 in the contract) an appropriate space for the pod -- a space to park the truck and a paved area sufficient for the pod itself. ABF/UPack refused to retrieve a forklift from the neighboring town for an additional $500 cost to them. The company did NOT offer viable alternatives. The alternatives were: 1) I could find another space for the pod to be parked (ex. permitted street parking: not feasible in the circumstance), 2) I could delay the pod arrival to Monday, 08/15/22, or 3) I could load the pod over the weekend at the moving facility (I would not have reserved a pod if I knew I'd also need to reserve a moving truck). I reluctantly opted to delay the pod's arrival to Monday, as this was the only feasible option -- including working with another company given the total lack of notice ahead of time regarding the forklift situation & time sensitive nature of the move. No discount was offered for the extreme inconvenience. I was also hung up on multiple times on 8/12/22 when trying to figure out a solution with dispatch. I was treated as a chore rather than a person in a stressful situation (because of U-Pack) trying to receive service on the reservation/guarantee that U-Pack assured me (since May!). I was also informed that the company did not assess the location prior to delivery, which is a discrepancy from typical protocol. Had this happened, perhaps the company might have thought of alternative solutions ahead of 08/12/22 and reached out to me. The pod was dropped off that Monday and picked up on Wednesday. The pick up could not be delayed or else delivery by the 26th would not be guaranteed. I was told that the company would call prior to picking up the pod; They did not. A result from the delay and lack of promised communication regarding pick up: I had no time to finish packing -- half of my belongings were left out of the pod as a direct result of the negligence of U Pack. This was totally unacceptable. The onus of problem-solving was on me and the company took no responsibility for their lack of appropriate equipment and poor customer service. I have pictures of the truck, pod, contract, furniture left out, etc. I also have written records of phone and in-person conversations with date & time marked. I have included a portion of these below. This company cost me hundred to thousands of dollars in furniture replacement with no remorse or compassion. Their guarantees are meaningless, and they made a very stressful time 100x more stressful.

Fred and Stephan were absolutely incredible, and I cannot recommend them highly enough…read more They helped me move my niece out of her apartment under very stressful circumstances, and from the moment they arrived, they were calm, professional, kind, and reassuring. They consistently reminded us that everything would be okay, and they meant it. This was not an easy move. The apartment was an attic unit in an older duplex with very narrow, steep stairs. There were also unexpected challenges, including needing to remove a door just to get the washer out. Fred and Stephan never complained once. They stayed focused, solution-oriented, and confident, which made an enormous difference for all of us. At one point, another tenant became upset about the U-Haul ramp being positioned in the driveway. Fred handled the situation calmly and respectfully, explaining there was enough room and offering a simple alternative route. Even when emotions were running high around us, both Fred and Stephan remained composed and professional, which helped keep the entire move on track. After loading everything, they followed us to the U-Haul storage unit and somehow managed to fit everything into a 5x9x10 unit. I truly did not think it could be done, but they packed it expertly and made full use of the space. This was an emotionally exhausting day for our family, and Fred and Stephan turned what could have been an overwhelming experience into one that felt safe, manageable, and even reassuring. Their kindness and professionalism went far beyond what I expected from movers. They also offered to help us again when my niece moves into her new apartment, and we will absolutely be calling them. If you are looking for movers who are skilled, respectful, calm under pressure, genuinely care about the people they are helping, and provide exceptional service at a fair price, Fred and Stephan are the ones you want. They have earned our highest recommendation.

please be aware that these people are full blown scammers!!!!!!!!!! liars!!!!!!!!!!!!…read moreunprofessional when it comes to moving and doing business but a+ at scamming people and cheating people out of their money!!!!! they will also waste your time, energy, money booking but may or may not even show up!!!!! i hope they go bankrupt and never get another customer!!!!!!

Q And his team did a great job in moving our things from Wallingford to Farmington. We had a lot of…read moreitems covering 3 Bed and 3 Bath townhome including a ping pong table and heavy book shelf. The team did a thorough and professional job. They took good care of all the items. Most importantly they were respectful and made the whole move completely stress free. Fantastic team!

Love them, really great strong young men! I hired them for all my moving projects! They are super…read morefast, they don't take your entire day up, well, priced, realistic, and reasonable no job is too small or too big. It seems for them. They are very positive and they just come in and get the job done.

I had the BEST experience with two handsome COLLEGE HUNKS, they came to my home and removed a large…read morecouch and a heavy old television! I want to recommend this company, great price and very professional and kind. I will be moving soon and will definitely use COLLEGE HUNKS again!! A special THANK YOU TO MY HUNKS!!!

I needed a couch and club chair removed and an existing couch in basement moved upstairs…read more I called College Hunks, who were favorably recommended to me by several people. The experience was very positive- starting with the initial phone call- service rep "Osi"was friendly, attentive, very polite, as well as efficient and professional. And I was able to schedule an appointment within a few days! Joel (Yoel) and Max came to my condo- they were friendly yet professional and focused on what I wanted to be done as well as doing it effectively and quickly, neatly without any damage. They made what seemed overwhelming to me look "easy"! They were also very efficient in completing the moves. Excellent representatives of their company's philosophy of providing a stress free experience for their customers. I also felt the price was very reasonable - no unexpected extra charges, straightforward. I strongly recommend them!