The 4 person crew who helped me with a complicated three part move did a most excellent job…read more Great attitude, skill and well organized. I highly recommend Two Brothers Moving!

Moving day can be stressful and not having a well planned estimate will cause issues…read more We were quoted $1,300 - $1500 for two men and a half day. We were asked to send pictures of all our items so they can fine-tune the estimate and make sure they are properly prepared to meet the customers' needs. We followed their request and sent pictures of EVERY item to be moved. Subsequent to sending the pictures the estimator said that after reviewing the photos he would like to add an additional man and increase the time based on his review of the photos. Their proposal was increased slightly ($1,500 - $1,700) (we had no issues with the request), and we awaited their arrival on moving day. Moving day came the workers on the truck were very nice. However mid-way through moving things went south fast. The workers broke an expensive glass bar cart and called to inform their home office. The original estimator then called to say we had more stuff than anticipated and the truck was full. The stuff was exactly what was in the one dozen photos sent two weeks prior to the move. These photos contained all the furniture and all of boxes that we had packed for the move. He then proceeded to state that we "didn't inform them there were boxes to move" (a complete lie). We calmly said two of the pictures sent to you (which the workers on site actually had on their cell phones) have a stack of boxes in the family room and another from the garage. He said well, "people move their boxes themselves sometimes'". Our response was simply questioning why we would have sent the pictures, at their request, if we intended to move them on our own. After arriving at 11:05 and deciding they were done at 5:30 sharp, the movers left over 20% of the remaining contents. They said they needed to move what they have in the truck and "they would come back the next day", but we would be getting another quote for the remaining move. When I questioned the additional quote the gentleman from the home office then revised it talk track to say he would not be able to insure he could come back tomorrow (Saturday, knowing the house was being sold) and stated and he would do it in 3 days (past the date of the house being sold) but the quote had to be signed to get on a possible schedule. He carried on saying "couldn't disrupt his clients already on tomorrows schedule". I guess its OK to disrupt a client by leaving 20% of the job behind. His quote for completing the move arrived the next day and the move would now be almost double the original price! Needless to say we quickly found an honest and reputable company for less than 1/2 of the additional quote from Two Movers. Two days later they sent a final bill for $800.00 more than his revised estimate, bringing the total moving cost to more than twice their original estimated when added to the additional mover we had to hire. We informed them of their error in number of hours billed, and reminded them they didn't complete the job, and that they broke the bar cart. Their response was that the bar cart isn't covered as they were not specifically informed of it in the move list, but they would give me $50.00 for it even though it was included in the pictures we had sent which prompted them to increase the original estimate. They said any items not specifically "written" on the contact were not their liability! The reality is they received pictures of all the items being moved, they double checked those photos well enough to increase the estimate to include an additional man. While we hope for a fair resolution that accurately accounts for actual hours worked and the damage to the property they caused, we have so far not heard back from them revising their billing or received any apology for the distasteful experience Update : The owner called apologized for the stress and miscommunications and we settled on a fair amount for the work they did The owner was very nice and concerned about our experience and perception of his office staff because it's not what the majority of his customers experience according to him My advice ask a lot of questions and list as many of your bigger or more expensive/delicate items upfront so you can openly discuss how they will be handled. Ask about travel timing billing and supplemental insurance for your property

If we could leave one hundred stars we would! The three man…read morecrew were Courteous On time Extremely pleasant Our apt was moved effortlessly and efficiently and these guys smiled while working! No small feat we were moving from a third floor no elevator! I would recommend this company to ANYONE moving! You will be in great hands! Thank you

I was able to communicate with the movers thru the yelp app. They were very responsive and helpful…read more I appreciate the service I got. It was last minute and they got everything done in less than a hour to empty this room. They quoted me a price and still took some extra things at no extra charge. If I had to get more junk removed I would not hesitate to call them again.

The three gentlemen who moved our furniture were punctual, careful, efficient, and polite. The…read moreprice was more than fair, and I recommend them highly.

ABSOLUTELY AVOID…read more Kareem--"The Spin Doctor" as another review called him--is a menace. I figured that one bad review was just a result of someone having a bad day. Not sure if Kareem or the customer, but someone. It seemed to be an outlier. Surely with 4+ star rating means I'll get a decent experience. Kareem was my primary contact and who I arranged the move with. I sent videos ahead of time to show the job to be done. Kareem did not ask questions. I got a quote and decided to see what I can get done on my own with family to save money. Economy sucks, yadda, yadda. I came back and explained how we did some ourselves and there's less work to do now. I explained what was left. Kareem did not ask questions. I then asked for an hourly rate. I was given one, and we both agreed on the job. I paid the deposit. A few days later, the movers arrive (Kareem absent), and they were not informed at all of what the job was today. They also kept making comments about me being "on a budget" or something and being shocked when I explained the scope of the move. I felt Kareem fed them some nonsense instead of details about the actual job. The movers were fine, but their leader wasn't. 2 hours into the job, Kareem calls me and accuses me of trying to pull a fast one by going hourly (why offer hourly rates and accept hourly jobs if it's an issue?), misleading him about the job (how??), and saying men could walk off the job with my actions. What did I do? Was it that I sent videos and a description of the move? Was it that I agreed to the rate and crew he presented me? What could I have done worth men driving the crew to walk off the job? The entire call was very aggressive and backhanded. Absolutely asinine. Thankfully, Kareem didn't feed them enough nonsense for them to actually walk off, and so they completed the job... mostly. It was scaled back because Kareem apparently REALLY didn't want it all done. Maybe because he didn't send enough manpower despite knowing the job. At the end of the move, Kareem told the movers to collect payment. Now, this is completely reasonable. What's not reasonable is me not knowing the exact amount until minutes before yet being expected to have that money exactly on hand, and giving me an invoice from day 1 (updated at the end of move, via email) that has a due date in the future. I talk to Kareem again, and he says he needs payment immediately. Again, would be fair, if all signs didn't point elsewhere. I said the invoice gives a future date, and he blamed ME for it, saying I should have corrected him and he'd have fixed the invoice. I can't read his mind. I didn't know he made a mistake. I said I will pay, but I don't have the cash on me at this exact moment, and explain why as described above. He immediately gives me the shake down and jumps to aggression again, accusing me of playing games, etc... He skips actually trying to resolve the issue and instead threatens to call the cops. I offer to get the money from the bank immediately, but somehow he's still arguing with me about that. Apparently immediate payment isn't even good enough now. And he's going to have the movers follow me to the bank. What is this? Is knowing where I live not good enough that you need to aggressively "escort" me to the bank? Thankfully, The Spin Doctor backed off when he got his money. The crew themselves were mostly fine (if not a bit slow checking their phones at times--almost assuredly because of Kareem's failures in communication, or worse, Kareem harassing the crew?) and one item being damaged/broken. Again, avoid at all costs. I hope the men actually doing the work get a better gig because Kareem has no business managing workers or handling customers and his presence alone is good enough to write off the company. His communication skills are beyond abysmal and he went out of his way to insult me. It's a shame he's the owner. If my things weren't already on their truck by the time he called me the first time, I would've canceled and got someone else. Avoid yourself the frustration of dealing with The Spin Doctor and look elsewhere. ========== EDIT: Got a reply from Kareem. I can't address it all else I hit the character limit but here are the biggest parts: - Trying to save money is not a "red flag." - Kareem was shown the job ahead of time, and agreed to take it. - Yet his crew came unprepared and somehow it's my fault they were undermanned and had no gloves??? - I'm not obligated to tip or cater and I never agreed to (compensate your crew! I already paid!), but maybe I'd have tipped if Kareem didn't harass me, threaten to call the cops, change terms of payment, or the crew didn't break our things. Remember to listen the bad reviews. It's easy to leave a good review, but when you want to get it over with an forget about it, it's not tempting to take the time to explain your bad experience. If there's a few really bad reviews, chances are, there's a lot of bad experiences. ==========

Moving out of state for work and the Zip to Zip team made sure the entire process was seamless and…read morestress-free. The scheduling and quoting process was easy and I was surprised at how reasonable the cost was. Once moving day arrived, the guys were very friendly, worked fast, and took care to protect every item that was going in the truck. At the new apartment, the unloading process was equally as efficient. I would recommend the Zip to Zip team to anyone that is planning a move.

Truly the best moving experience I have ever had in my life. Incredible communication, more than…read morefair pricing, quick and careful packing and unpacking. The best.

Great experience! They were super thorough in the weeks leading up to the move, making sure to call…read moreme and ask detailed questions about the furniture I needed moved and triple confirming the date and time with me. Kyle is an absolute gem of a human, works super hard, and can teach you to hold open a door with a nickel my service even ended up costing less than the quote!

Professional, Courteous, Efficient, Patient! I recommend A To Z Moving for all moving services…read more They sent a team of young men. They did not smell like marijuana. They did not smell like smoke. They were a strong coordinated effort. Hiram, Daniel, Jay and I can't think of the other young man, made the brand! Thank you all!!!!

Servicio mega eficiente desde la llamada para orientación hasta que todo llego a mi Isla. En día 30…read morede abril recogieron en MA y ya el día 6 de Mayo estaba en PR día 8 ya en la puerta de mi casa a las 7am. Costo 10/10, Eficiencia 10/10, servicio al cliente 10/10, chóferes 20/10..Excelente servicio. Mega recomendado.

On May 2nd 2022, I started the process to reserve a U Pack Pod. Delivery set for 08/12/22, pick up…read moreset for 08/17/22. Delivery at destination scheduled 08/26/22. U Pack / ABF did not bring the appropriate equipment (a forklift) for drop off of a pod on 08/12/22. I provided (per clause 7 in the contract) an appropriate space for the pod -- a space to park the truck and a paved area sufficient for the pod itself. ABF/UPack refused to retrieve a forklift from the neighboring town for an additional $500 cost to them. The company did NOT offer viable alternatives. The alternatives were: 1) I could find another space for the pod to be parked (ex. permitted street parking: not feasible in the circumstance), 2) I could delay the pod arrival to Monday, 08/15/22, or 3) I could load the pod over the weekend at the moving facility (I would not have reserved a pod if I knew I'd also need to reserve a moving truck). I reluctantly opted to delay the pod's arrival to Monday, as this was the only feasible option -- including working with another company given the total lack of notice ahead of time regarding the forklift situation & time sensitive nature of the move. No discount was offered for the extreme inconvenience. I was also hung up on multiple times on 8/12/22 when trying to figure out a solution with dispatch. I was treated as a chore rather than a person in a stressful situation (because of U-Pack) trying to receive service on the reservation/guarantee that U-Pack assured me (since May!). I was also informed that the company did not assess the location prior to delivery, which is a discrepancy from typical protocol. Had this happened, perhaps the company might have thought of alternative solutions ahead of 08/12/22 and reached out to me. The pod was dropped off that Monday and picked up on Wednesday. The pick up could not be delayed or else delivery by the 26th would not be guaranteed. I was told that the company would call prior to picking up the pod; They did not. A result from the delay and lack of promised communication regarding pick up: I had no time to finish packing -- half of my belongings were left out of the pod as a direct result of the negligence of U Pack. This was totally unacceptable. The onus of problem-solving was on me and the company took no responsibility for their lack of appropriate equipment and poor customer service. I have pictures of the truck, pod, contract, furniture left out, etc. I also have written records of phone and in-person conversations with date & time marked. I have included a portion of these below. This company cost me hundred to thousands of dollars in furniture replacement with no remorse or compassion. Their guarantees are meaningless, and they made a very stressful time 100x more stressful.

I had to move to my new apartment and they moved everything up and down two flights of stairs fast…read moreand reassembled my furniture so fast too! They moved my mattress so easily and even took my huge plant to my new place safely in the front with them! So responsive and so careful. It was great!

Frank and Anthony did a great job moving us from our 2br apartment into our new house. Everything…read morewas in pristine condition upon arrival and they took the time to ensure everything was in its proper place. Communication was clear and timely. Highly recommend!

Q And his team did a great job in moving our things from Wallingford to Farmington. We had a lot of…read moreitems covering 3 Bed and 3 Bath townhome including a ping pong table and heavy book shelf. The team did a thorough and professional job. They took good care of all the items. Most importantly they were respectful and made the whole move completely stress free. Fantastic team!

Love them, really great strong young men! I hired them for all my moving projects! They are super…read morefast, they don't take your entire day up, well, priced, realistic, and reasonable no job is too small or too big. It seems for them. They are very positive and they just come in and get the job done.

Wonderful competent men! Luis and Steve arrived exactly on time and effectively moved my sister in…read more3 hours. Both men were eager to help in any way they could and were kind and understanding about my sister leaving a house she had owned for 30 years. Thank you Luis and Steve for all your fabulous help !!!

Service awful, quality abysmal, zero value! They are careless, rude, and completely unprofessional…read moreat every step.