The 4 person crew who helped me with a complicated three part move did a most excellent job…read more Great attitude, skill and well organized. I highly recommend Two Brothers Moving!

Moving day can be stressful and not having a well planned estimate will cause issues…read more We were quoted $1,300 - $1500 for two men and a half day. We were asked to send pictures of all our items so they can fine-tune the estimate and make sure they are properly prepared to meet the customers' needs. We followed their request and sent pictures of EVERY item to be moved. Subsequent to sending the pictures the estimator said that after reviewing the photos he would like to add an additional man and increase the time based on his review of the photos. Their proposal was increased slightly ($1,500 - $1,700) (we had no issues with the request), and we awaited their arrival on moving day. Moving day came the workers on the truck were very nice. However mid-way through moving things went south fast. The workers broke an expensive glass bar cart and called to inform their home office. The original estimator then called to say we had more stuff than anticipated and the truck was full. The stuff was exactly what was in the one dozen photos sent two weeks prior to the move. These photos contained all the furniture and all of boxes that we had packed for the move. He then proceeded to state that we "didn't inform them there were boxes to move" (a complete lie). We calmly said two of the pictures sent to you (which the workers on site actually had on their cell phones) have a stack of boxes in the family room and another from the garage. He said well, "people move their boxes themselves sometimes'". Our response was simply questioning why we would have sent the pictures, at their request, if we intended to move them on our own. After arriving at 11:05 and deciding they were done at 5:30 sharp, the movers left over 20% of the remaining contents. They said they needed to move what they have in the truck and "they would come back the next day", but we would be getting another quote for the remaining move. When I questioned the additional quote the gentleman from the home office then revised it talk track to say he would not be able to insure he could come back tomorrow (Saturday, knowing the house was being sold) and stated and he would do it in 3 days (past the date of the house being sold) but the quote had to be signed to get on a possible schedule. He carried on saying "couldn't disrupt his clients already on tomorrows schedule". I guess its OK to disrupt a client by leaving 20% of the job behind. His quote for completing the move arrived the next day and the move would now be almost double the original price! Needless to say we quickly found an honest and reputable company for less than 1/2 of the additional quote from Two Movers. Two days later they sent a final bill for $800.00 more than his revised estimate, bringing the total moving cost to more than twice their original estimated when added to the additional mover we had to hire. We informed them of their error in number of hours billed, and reminded them they didn't complete the job, and that they broke the bar cart. Their response was that the bar cart isn't covered as they were not specifically informed of it in the move list, but they would give me $50.00 for it even though it was included in the pictures we had sent which prompted them to increase the original estimate. They said any items not specifically "written" on the contact were not their liability! The reality is they received pictures of all the items being moved, they double checked those photos well enough to increase the estimate to include an additional man. While we hope for a fair resolution that accurately accounts for actual hours worked and the damage to the property they caused, we have so far not heard back from them revising their billing or received any apology for the distasteful experience Update : The owner called apologized for the stress and miscommunications and we settled on a fair amount for the work they did The owner was very nice and concerned about our experience and perception of his office staff because it's not what the majority of his customers experience according to him My advice ask a lot of questions and list as many of your bigger or more expensive/delicate items upfront so you can openly discuss how they will be handled. Ask about travel timing billing and supplemental insurance for your property

So far so good. It is always clean. The lady who runs it is always there. They have a carry in…read moreentrance and a drive up entrance.

Easy access and handicap parking is available. Nice staff and always clean never an issue. Never…read morehave a problem always looking to help. Thank ESS West Hartford.

The team at moving pieces, Michael and Terrell, were awesome! Polite, quick efficient. We ended up…read morehaving to remove a sliding glass door. Not only did they help us take it out, they helped us put it back in when they were done. They were extraordinarily careful handling our furniture. I would highly recommend them!

The owner, Kevin, was very responsive and great to work with. Also offered very reasonable pricing…read moreto move a household of packed up items to a storage unit. His crew was on time, personable and very efficient. Very pleased with their services and would highly recommend them!

World Class Service. The Staff is fantastic! The location is perfect! The Staff goes above and…read morebeyond the call.

I am in the Chicago but needed a lot of expensive items crated and shipped. Thank the lord someone…read morerecommended Pak Mail and Phil. They did everything they said they would do and more. They are incredible, Got 3 crates and everything was perfect. I just wish they were in my neck of the woods. I surely could use them. If you are in there area and need to ship things. Call or see them!!

Danielle at JK was a real pro on my job today. Showed up on time. Very polite. Efficient with my…read moretime. Creative in breaking down some heavy, ackward metal pieces. And took it all away with a smile. 5 Stars for Danielle.

Canceled the first visit showed up on the second one did a good job removing things, but the woman…read morewho ran the truck was very rude. Could use a few lessons in how to talk to customers.