What a nice person! I live at a distance and needed a tuner for my mother's piano in Chicopee. We…read morearranged it all on the phone. He was very courteous and understanding about the unusual nature of the project, tuned a very neglected piano so that it was serviceable for her. He was a pleasure to work with, reliable and kind. I highly recommend Wendell Haire Piano Services.

Mr. Haire did a terrific job. He called prior to arriving and asked if he could arrive a little…read moreearly, which worked out great. He answered all my questions and explained his process then went right to work. The concert he played at the end to test his work made our piano sound like Liberace was at the keyboard, like a concert hall instrument. It made me wish I could make it sound that way. He's a true master of his art. Well worth the investment.

Very professional and knowledgeable. Piano sounds great after tuning. He was very attentive to the…read morepiano and made recommendations on how to keep it in top condition. Extremely punctual and up front about what he was doing and the prices. Easy to work with and very pleasant. The website makes it easy to book appointments and sends appointment reminders. I take that for granted in many other services, but most other piano services are behind. It was a nice surprise!

Our first piano tuning on our 100 year old Steinert baby grand was phenomenal!…read more Quality - Ben took the time needed to tune the piano and voice the specific hammers making the piano sing again. Almost bringing my wife and I back to the day we purchased the piano last year. As we only knew our piano was partially rebuilt 10 years ago, I also took the time to get Ben's opinion and he seemed really knowledgeable and appreciated the resources the previous owner put into the instrument. Price - Do I wish I could get more bang for my buck? Yes, but that's with everything I buy. After checking with a couple of places I settled with Ben because of the positive reviews along with his price point. Punctuality - I loved his no window appointment. Ben showed up exactly when I booked the appointment. Professionalism - Overall, I got a great understanding of our Steinert and where we want it to be in terms of play-ability in the near future. It was a pleasure to speak with Ben speak with and wished I had more money to have him "go thru" the piano. I did not feel pressured into any additional services which felt great. I honestly can't wait until the next appointment so he can further improve the condition of the piano.

Seroe is a top notch piano tuner and technician who is also reliable, uber fair, informative, and…read morevery pleasant to work with. She's been invaluable in nursing my Kawai baby grand back to full health. Recommend without qualification.

Francesco was so lovely to meet and work with. My son, who was nine at the time, had just started…read moreplaying piano. We wanted to purchase a good instrument, but not break the bank. Francesco took a lot of time (over several visits) to educate us about the brands he carried in the store, what makes a high quality instrument, what to look for. He never pressured us or steered us towards a higher priced/higher quality instrument and he agreed with us that we should start slowly and then, if we needed to, trade up for a higher quality piano later. In fact, he made the decision very easy for us. We purchased a good middle-level piano, and when my son needs more instrument, Francesco will buy back our current piano for what we paid for it, and help us trade up for a higher quality instrument. How could we go wrong?! Also, two free tunings with the new piano, which is a great deal. He came and delivered it to us, advised us on the care of the instrument, and has always been very available to us. He wants to be sure you are really happy with your purchase. He really knows his stuff and is a pleasure to work with. Please give this business a call if you are in the market for a piano, or are in need of a tuning. Our piano teacher has two gorgeous grand pianos in her home and she said she ONLY trusts Francesco to tune them. She said his tunings are extremely reasonably priced and he does an EXCELLENT job.

I worked with Francesco. He was the most honest guy. He gave me a price on a piano that was lowest…read morethan all other dealers. He was informative and sent me videos and reviews about the model I wanted. He was wonderful on the phone and went out of his way to explain to me the process of shipping and delivery to Boston. I will not hesitate to call them again! So much better than the other paino dealers I dealt with.

Rich and his helper moved our piano, which has been in my family for three generations, from…read moreConnecticut to Long Island. They were quick, professional, and very reasonably priced. They communicated arrival times and stuck to them exactly. I can't say enough good things about them. Thank you!

Highly recommended! We had a very old and heavy piano to be moved. They quoted me the lowest price…read moreby far. They showed up on time with blankets, ramps, and they knew what they were doing! The move was done very professionally. Not a scratch on the piano or stairs. Definitely a good decision to choose them!

Strong as an ox. Old as the hills. Sharp as a tack. Jim and his helper Steve were punctual and…read moreprofessional. They moved a console upright piano and another heavy, bulky piece of furniture for us without incident. And they did it fast. Couldn't be more satisfied with that kind of service.

Wonderful business to work with! They were courteous, efficient, cost effective, and polite. They…read morecame on time, quickly assessed what needed to be done, and were completed in 25 minutes. I would highly recommend using them!!